Riverdale Court

Since moving to Riverdale Court, my nan is definitely more engaging and appears happier. There are always numerous staff around, either attending to residents or sat with them doing activities or chatting to them in the TV room. Unlike her previous care home where she would be left for long periods of time by herself with no one to engage with and you’d often have to hunt for a member of staff. The staff are so much more attentive at Riverdale, interacting with all the residents, and getting to know their visitors. Overall, the vibe of Riverdale Court is much more pleasant and comfortable, for both residents and visitors.

Living in Plymouth I do not get to see my nan very often. Although she has deteriorated recently it was good to see she is being well cared for. She looked clean and tidy and the carers are very aware of what she needs. Despite her limited mobility she is encouraged to join in with the activities provided. I am more than happy with the way nan is looked after at Riverdale.

My nan moved into Riverdale 6 months ago after living in another care home for 2 years. The only thing I’ve found disappointing so far is that we didn’t choose Riverdale from the start. My nan is a very quiet lady who doesn’t really interact well with others and she doesn’t ask for help if she needs it but since she’s been at Riverdale I can already see a change in her. The staff have encouraged her to get involved in all sorts of activities such as knitting, fitness, singing and even cheerleading! I came across the Riverdale page about a month ago and saw so many photos of my Nan enjoying herself. It was so lovely to see because she had become so withdrawn. For the money she pays in comparison to her previous home, the level of care is outstanding. When you can’t look after a relative at home you want to know that they are being looked after by people that genuinely do care and that is quite clear to see in all the staff at Riverdale. Thank you for looking after my nan.

I am pleasantly surprised by how well my Nan has settled in. When I visit, I often have to ask where she is as she’s in different areas of the building participating in different activities, which is lovely to see. I worried she would be lonely, but the carers always fill me in on what she’s been up to, which relatives have been to see her and how she’s been feeling. It is rare that I go in and she’s left in her wheelchair, she is usually in her chair from her home which they moved into the living area for her, sitting with other residents or talking to the staff. I was concerned that Riverdale wouldn’t be the best place for my Nan and worried about the effect it would have on her, however, I think my Grandad would be happy to see the care she is currently receiving. So far I am pleased with the home and grateful to all the staff that make her days a little better.

My mum was placed at Riverdale as she has Alzheimer’s. We hear all these horror stories about care homes and was worried sick. But wow wow wow she is loving it there and the staff are so friendly and helpful. The rooms are cleaned daily and the meals and entertainment are fantastic. I’ve told my daughter this is where I want to go if I need to when I’m older. Well done to you all for providing such a great service. I work full time and can’t come as often as I would like but I can rest knowing she is in great hands.

Excellent care and activities very caring staff always keep the relatives well informed and very welcoming. Such a friendly family environment, so grateful for the care they provide, brilliant.

My mum was admitted here in December 2018, our family are so happy with mum here. Mum has so much to do. The carers do above and beyond their daily duties.

Delighted and would definitely recommend it to others.

If you can’t look after your mum yourself then you want the next best thing and for me Riverdale is it.

My husband is now a permanent resident and feels very settled and contented. It's a huge weight off my mind! Thank you one and all.

Since under new management, the care home is extremely efficiently run. The care staff are fabulous with my mum and make her feel safe and happy. The weekly/daily activities that are carried out are just outstanding. It's nice to know that my mum is in safe hands! She feels extremely safe in Riverdale Court and that because the staff and the environment are excellent.

I often volunteer at Riverdale Court and I must say that the staff are always very supportive and caring towards the residents. There is always lots going on and the staff are friendly towards me as a volunteer.

Riverdale Court's standard was excellent and the staff are very generous.

I have recently put in a complaint.

After being in the home for one month the change in him has been amazing. The staff are all happy, friendly and give him time. The home is spotlessly clean, warm and a very calm environment. The food looks lovely. He said the scrambled egg for breakfast is great! The cats wandering around is nice for the residents too. I am very happy with the home so far and would definitely recommend it.

You can rest assured that your loved one is in good hands in this establishment.

I am always made to feel welcome.

I have nothing but praise for the entire team in helping Mum settle in.

Entertainment team and care staff are excellent and the new manager is great and caring too. Good changes made.

The staff are all warm, friendly and helpful and as such, the home has a nice, caring feel.