1 Sewardstone Close

Sewardstone, Waltham Abbey, London E4 7RG
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6.4 12 Reviews
  • 1 Sewardstone Close, London
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Care Provided by 1 Sewardstone Close

Type of Service

    Nursing Home
  • For a maximum of 29 Service Users

Primary Care Categories

  • Younger Adults

Length of Stay

  • Permanent Care

Other Care Provided

  • Acquired Brain Injury (ABI)

Facilities

  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • ABI Development 3 Ltd part of Enable Care
  • Privately Owned

Person in Charge

  • Marie Goodwin (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (29)
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1 Sewardstone Close Reviews (12)

6.4

1 Sewardstone Close has a Review Score of 6.4 (6.389) out of 10, based on 2 reviews in the last 2 years.
Over all time 1 Sewardstone Close has 12 reviews.

Overall Experience
  • 7
  • 4
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Date Published
  • 12
  • 2
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  • 10
Reviewer Connection to 1 Sewardstone Close
  • 3
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Total of 12, showing 1-12
Review from K M (Daughter of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in 1SC since December 2025, with a number of complex needs resulting from a car accident then a full in hospital which lead to her having many brain surgeries. Before coming here she was at a level 1 rehabilitation hospital however, rather than getting better she sadly got worse, that's
when we found 1SC and fell in love with it. The staff have all become our friends and always on hand to answer any questions we have and give us honest advice.
My mum calls them " my care home family" which speaks volumes for how well she's settled in.
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Review from H K (Wife of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
My husband was in 1 Sewardstone Close from 25th October 2025 up until 19th March 2026 until he was sent to hospital seriously dehydrated as he is PEG fed! and has complex needs resulting in a stroke he had in 2024 .
How can a nursing home cause this , ask yourself as the hospital have done a safeguarding
investigation as they were shocked as how this possibly could happen?? - Easy lack of care, nurses laughing as carers pull faces behind you're back ( you know who you are!) when confronted about the lack of care given,
A Manager who is more interested in going out side for a fag with the receptionist and maintenance guy god knows how many times a day , then the wellbeing of the residents. Please do not get sucked in by the fancy home, gym - that is used as an office instead of for residents, and surroundings as it's all a show if you love you're loved ones then please avoid this poor excuse of a home like the plague for their own good.
Reply from Marie Goodwin, Home Manager at 1 Sewardstone CloseThank you for taking the time to leave a review. We were sorry to read that you remain unhappy with your husband's experience at our home.
Please be assured that throughout your husband's stay, his wellbeing remained our priority. We worked closely with healthcare professionals to support his changing needs, and your concerns were taken seriously and reviewed.
When our team became concerned about changes in his condition, we arranged a GP review and acted promptly on the advice provided, resulting in his admission to hospital for further assessment and treatment.
While we cannot discuss personal medical details publicly, dehydration can occur for a variety of complex clinical reasons, particularly in people with significant health needs.
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Review from C K (Sister of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister settled in very well and quickly. Great, friendly staff who are always happy to help and are easily contacted. The home has a lot of great facilities to offer and there is always something for the residents to participate in.
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Review from Lois B (Daughter of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in 3 different care homes over the past 8 years and none of them compare to here. I feel at ease knowing he’s getting the care he needs and that he is very well looked after in a clean, caring environment.
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Review from Raymond H (Brother of Resident) published on 16 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fantastic place. I visited my brother for the first time today and the staff are absolutely brilliant with residents and there are plenty of activities for everyone. I met the lovely person who's caring for my brother and is absolutely fantastic with him. He's built such a bond with her and has
improved so much. Thank you all for the lovely welcome and for looking after all the residents the way you guys do.
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Review from Nadia T (Friend of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and the premises are clean. Plenty of activities for residents.
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Review from A H (Son of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent staff and great people here. Good care service.
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Review from Dennis S (Great-Nephew of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home very friendly and staff are all caring and helpful. All residents seem to be well looked after in a relaxed environment and plenty of staff to care for everybody.
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Review from Matthew T (Friend of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are fantastic and my friend seems happy here. Very clean, always have a laugh!
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Review from Barbara W (Wife of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has always been looked after and taken care of in a loving, caring and professional way. As a family, we are happy with the family feel that No 1 Sewardstone Close brings.
Activities are fun and varied involving all the patients.
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Review from Stanley F (Friend of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is a nice place to be in if you have to be cared for, the staff are very friendly. From what I have seen the patients seem happy.
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Review from D S (Father of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son has been at the home since it opened. Generally, the standard of care is very good - about the best we have seen. Our biggest complaint is the frequent change of manager which is not good for continuity.
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Current Review Score: 6.4 (6.389)

Overview of Review Score

The Review Score of 6.4 (6.389) out of 10 for 1 Sewardstone Close is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.2 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.217 for 1 Sewardstone Close is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 23 Ratings = 3.217
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.172 Points relating to the number of positive Reviews for 1 Sewardstone Close is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 1 Positive Reviews ÷ 5.8 = 0.172
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about 1 Sewardstone Close

What types of Care is 1 Sewardstone Close registered for?

Younger Adults is the registered (by the Care Quality Commission) category of Care.

How many Rooms does 1 Sewardstone Close have?

There are 29 Single Rooms.

What are the Facilities & Services at 1 Sewardstone Close?

Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is 1 Sewardstone Close to the centre of London?

12.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact 1 Sewardstone Close to verify any information. View our terms and conditions. 1 Sewardstone Close has an Basic Service - more info.