
Highly recommended. All staff are friendly and welcoming.I H(Son of Resident/Service User)



Highly recommended. All staff are friendly and welcoming.I H(Son of Resident/Service User)



Kentford Manor, in Kennett, Newmarket provides the best of care in beautiful surroundings. The dedicated team offers residential, nursing and dementia care on a permanent or short-term basis.
Each en-suite bedroom is designed with residents' comfort in mind, there are even larger suites available for couples. Residents can enjoy the stylish lounges, welcoming café, cinema room and hair and beauty salon. Outside the beautiful, landscaped gardens are the ideal spot to...
Care Provided by Kentford Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Kentford Manor for full pricing details and T&Cs.
Contact Kentford Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Hannah Nurse(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (85)
Kentford Manor Reviews (119)
Kentford Manor has a Review Score of 9.7 (9.722) out of 10, based on 23 reviews in the last 2 years.
Over all time Kentford Manor has 119 reviews.
My mum decided it was time to move to a care home and she liked Kentford Manor straight away. The staff are all really friendly and helpful and made a big effort to make Mum feel welcome. The food is good and facilities are excellent. My mum is very happy and says she feels safe and well cared for here. I'd highly recommend it.
The staff here have been absolutely outstanding, amazing and really very nice too. My parents have moved into a beautiful double room, together, all at very short notice and in challenging circumstances. It has been seamless, the home is exactly that, they fit right in, are very well looked after and the whole place has a warm friendly and efficient atmosphere. Mum and Dad are happy, already looking more healthy, less worn and very comfortable, at home. The medical staff are very thorough, the food amazing and the managers are very committed, caring, friendly people. I recommend anyone who wants their parents to have a fantastic place to relax to consider our experience at Kentford as a pointer in the right direction. I am so happy to have found this gem.
My in-laws were made to feel so welcome and put at ease by the wonderful staff immediately. Their suite is perfect, the staff amazing, and the home absolutely stunning - we can now relax knowing they are being very well looked after, in their beautiful new home. Thank you.
From the day we phoned to enquire for respite the service has been fantastic and cannot fault in any way.
Mother-in-law was in need of respite care. From the first phone call to Kentford Manor everything was very well organised. There was nothing that was too much to ask for.
We needed to find a care home for our dad for end-of-life care. Upon walking into Kentford Manor, we knew it was the one. We have not been disappointed. The respect, dignity and care for not only our dad, but his family has been second to none. The manager and her team are outstanding. A huge thank you to the carers and nurses there, a nurse and a carer stood out in not only their professionalism, but caring attitude, but the whole team there are all great. A huge thank you from us for making this difficult time so much easier knowing he was safe and well cared for.
Hi Julie, thank you very much for taking the time to leave us feedback about your experience. At Kentford Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
I am very impressed by the quality of care here. The carers here are very caring. They get to know the residents’ natures, and their likes and dislikes very quickly. You do feel that they love the residents and want them to be treated as they would want their own family treated. It has a warm, friendly atmosphere and for both my mother and her family it is as if we belong to one big family here. The activities’ leaders are excellent and lead a wide variety of activities. There could perhaps be more of them for such a big home.
Thank you so much for taking the time to write your review – we’re so pleased to see your high scores and read your lovely comments, particularly about the care and team at Kentford Manor. For activities, we do have a wonderful activity team, but we feel lifestyle should be a whole home approach,...
My mother has been at Kentford Manor for almost a year. The home is lovely, modern, bright and spotlessly clean. All the staff are extremely friendly, helpful and caring. There are daily activities led by co-ordinators who provide a stimulating programme of activities, Mum particularly loves the weekly musical entertainment. Relatives are always made to feel welcome, with coffee, tea and cakes always available in the bistro. If you are looking for a safe and happy home, then Kentford Manor is the place. Mum calls her carers ‘her friends’.
At Kentford Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We very much look forward to seeing you in the near future.
Many thanks.
We were very concerned to find the right care home for Mum and were recommended Kentford by the hospital after Mum was having issues with falling and her mobility. We are so pleased with Kentford. Mum seems happier than she has been in years. The team are hard-working and friendly, the home feels fresh and well-maintained. The activities for the residents planned by the staff member responsible enhance Mum's life and she loves to take part. After a difficult decision, it’s turned out for the best and nice to see her content and well looked after.
Hi Emma, thank you very much for taking the time to leave us feedback about your experience. At Kentford Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you again for your feedback and we look forward to seeing you again soon. Kind regards.
I have always found Kentford Manor and its staff welcoming and very professional, it is a clean, warm and secure place. The resident has been able to settle in well by having a comfortable and spacious room with some of her possessions around her. She enjoys taking part in the organised events. Visitors are always made to feel at home.
Hi David, thank you very much for taking the time to leave us feedback about your experience. At Kentford Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Once again, thank you for your feedback, and we look forward to seeing you again soon. Kind regards.
Overall a very high standard of care, from the nursing staff, management and reception. The only issue we had was the slow administration of our refund from head office which is clearly separate from the care aspect in the home itself.
Hi. Thank you very much for taking the time to leave us feedback about your experience.At Kentford Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Kind regards.
Have spent the last 2 days visiting my Mum here during the day. The staff are friendly, kind and professional. My mother's complex needs are being attended to very well. The food is lovely and the garden is very nice too. Thank you.
Thank you again for your time, and we look forward to hearing from you in the future.
Many thanks the Care UK team
My wife and I attended the summer party, it was just a lovely afternoon of entertainment and fantastic food. It was uplifting to see the residents' faces light up when all the old songs were sung. The deputy manager and the team did the residents and guests proud.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Kentford Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you in the future. Many thanks, the Care UK team.
In truth, the staff are still getting to know my mother and her 'little ways'. Whilst she appears settled, the reintroduction of the activities staff will be a 'quality of life' change, with something to keep her involved and entertained. Management open and listens to concerns. The home is clean and the garden accessible. I applaud all the staff and their patience, their professionalism and smiles. I hope Care UK recognise their commitment accordingly.
At Kentford Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.
The atmosphere and the friendliness of the staff was incredible.
We have now been at Kentford Manor for two months as our mum decided to stay and I have to say the level of care hasn't changed from the first day.
Management are always around to check if things are ok. The staff on the desk always welcomes us with a smile and would drop whatever she is doing to help if you need it. The carers and nurses are busying around but always have time to chat and fill you in on how the day has been for Mum.
The food is amazing, Mum says it's so fresh and tasty. Lashings of gravy and the puddings are like she used to make at home so that's very special.
Kentford Manor is clean and bright with details of care for the residents being the most important part of their day.
At Kentford Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Once again, thank you for your time.
The Kentford Manor team
I have since visited on a few occasions and each time she has been much happier than in her previous home.
Other family members have also visited her and said the same things about my aunt and the home. They too were very impressed with the care she was receiving and said how well she looked.
She is looking very well, very happy and eating well.
All the staff are incredibly caring and nothing seems to be too much trouble for them.
At Kentford Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team
The only negative I have is when short-staffed and agency staff are on, some things are overlooked e.g. change of pads and not always around if a resident is in need of help. Since my mum has been a resident here, she has improved in all aspects of her life. She's eating three meals a day, joining in the activities, is happier and talking. I cannot fault the staff at Kentford Manor at all.
Thank you for writing a review for us. I am glad to see Mum has made progress in all aspects after moving to Kentford Manor. However, I am sorry to hear that you feel that sometimes things are overlooked. I want to reassure you that we are never short on team members and always have enough people...
My mother has been staying at Kentford Manor since autumn last year and this home keeps on impressing me. Superlative. The staff are highly proficient, approachable and greet visitors and residents alike with a cheery smile. Well done.
At Kentford Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Once again, thank you for your time.
The Kentford Manor team.
Basically, whilst I believe she has no quality of life whatsoever, and she wishes to die, the staff look after her and she is kept comfortable, warm and fed although something of a pointless exercise.
Kentford do the job - at cost - which my sister and I do not want.
At Kentford Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Once again, thank you for your time.
The Kentford Manor team
Because of the nature of his illness, he gets very afraid when moved from A to B or turned whilst being given personal care. The fact that his hearing has completely gone does make him feel very vulnerable
However, if I am there at a time when he is being nursed I have noticed an improvement because he is being reassured and is made to feel safe.
He does feel safe now he has settled and is always pleased to see the carers and nurses that have the most contact with him. Thank you to each and every one of you at Kentford Manor for the most brilliant care.
At Kentford Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Once again, thank you for your time.
The Kentford Manor team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Kentford Manor.
Accreditations
There are no accreditations posted yet for Kentford Manor.
Meet the Team (1)

I started working at Care UK in 2014 through an agency for Glastonbury Court. I’m proud to have worked my way up, having started in the domestic team, then moved into care and a managerial position as a residential lead at Davers Court, followed by Home Manager roles at Mildenhall Lodge and now Kentford Manor.
I see managing a care home as a privilege. I am very passionate about my role and doing the best for the home, residents, relatives and colleagues. I believe that being open and honest, relatable, reliable and approachable to all groups is very important to achieve the best outcomes for all.
I love working at Kentford Manor because of the challenge of my new role, and I’m excited to build new relationships with the team and, most of all, the lovely residents and families here.
To be successful in this role, you need to have patience, empathy, and an understanding of different residents, staff, and family members. You should be polite, always be there to listen and try to understand every situation through different eyes.
The best part of my job is seeing the residents happy, having fun and being able to live their lives the best they can.
A big passion of mine is football, and I love to spend time with my daughter. We love to watch her dad play football all weekend.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kentford Manor to verify any information. View our terms and conditions. Kentford Manor has an Enhanced Service -more info.