
Highly recommended. All staff are friendly and welcoming.I H(Son of Resident/Service User)



Highly recommended. All staff are friendly and welcoming.I H(Son of Resident/Service User)



Kentford Manor, in Kennett, Newmarket provides the best of care in beautiful surroundings. The dedicated team offers residential, nursing and dementia care on a permanent or short-term basis.
Each en-suite bedroom is designed with residents' comfort in mind, there are even larger suites available for couples. Residents can enjoy the stylish lounges, welcoming café, cinema room and hair and beauty salon. Outside the beautiful, landscaped gardens are the ideal spot to...
Care Provided by Kentford Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Kentford Manor for full pricing details and T&Cs.
Contact Kentford Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Hannah Nurse(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (85)
Kentford Manor Reviews (119)
Kentford Manor has a Review Score of 9.7 (9.722) out of 10, based on 23 reviews in the last 2 years.
Over all time Kentford Manor has 119 reviews.
My experience at Kentford Manor is a pleasant one. I have no reason at all to complain about any response from staff when making any requests.
At Kentford Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Once again, thank you for your time.
The Kentford Manor team
My father needed a new care home after his care needs changed suddenly. I contacted Kentford Manor after a recommendation who answered promptly and with understanding of my father's situation. From there on they handled everything to get my father into the home. I whole home is lovely, bright and very modern with great activities and friendly, helpful and caring staff. I am so pleased my father is in Kentford Manor as I have the peace of mind he is well cared for. Thank you for all you have done and continue to do to look after my father.
At Kentford Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Once again, thank you for your time.
The Kentford Manor team
My mother feels safe and well cared for at Kentford Manor. The staff are very caring and treat residents with kindness and compassion. The meals are well prepared and served in a stylish dining room. A programme of activities is circulated weekly, led by two coordinators. The presence of nursing staff is very reassuring. I feel there is a 'culture of kindness' at Kentford Manor.
At Kentford Manor, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Once again, thank you for your time.
The Kentford Manor team.
Cannot fault the staff or the facilities. Mum has been made to feel so comfortable.
Thank you very much for taking the time to leave us feedback about your experience.
At Kentford Manor, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Once again, thank you for your time.
The Kentford Manor team.
My sister has been a resident at Kentford Manor for just over 3 years. With the friendly support of the staff, she settled into her nicely decorated ensuite room, with direct access to the beautifully maintained garden, very quickly. She enjoys joining in with the varied outings and activities with the group of friends she has made.
Very friendly staff, clean, good nursing care, my mother is a strong willed person who knows what she wants and can be quite stubborn at times as I’m sure your staff know but the fact is they look after and manage her ways so well.
He is well supported by the caring staff, regularly showered and shaved and his basic needs are well catered for.
Out of choice he does not socialise, he spends most of his time in his room but he eats well, is kept clean and his medication is properly administered.
It is comforting to know he is in a safe, secure and friendly environment
We have seen several care homes, and this was by far the best. The rooms are lovely and spacious, and the meals are great. Also, the staff have been very nice, and there are lots of activities. We are very happy with this care home.
A warm, friendly welcome is always waiting at reception, which sums up the whole atmosphere in this building. The staff work very hard but are always willing to have a friendly chat. Mum-in-law was a resident in her final years, so we had no hesitation in placing Mum in here when she was finding life in her own house a bit too much. After three months here, she takes part in lots of brilliantly organised activities and has been made very welcome. Can't thank all the lovely staff at Kentford enough!
However, he does think that the home is short-staffed (I daresay this is the same everywhere) as the staff are always very busy and he does not like to ask for help getting showered or dressed. He says there is plentiful food and a choice but it is not restaurant standard. He enjoys a beer with his lunchtime meal and likes to be able to give visitors a posh coffee from the machine in the bar area.
He has a new widescreen TV and a telephone landline in his sunny ground floor room. Everywhere is carpeted which makes it homely and it has a nice, well-maintained sunny garden for the residents to enjoy.
Thank you very much for taking the time to write your review of Kentford Manor - we’re really happy that your dad is settling in well here and for your kind words about the team. I would like to take a moment to reassure you that the home is not short-staffed in any way, and we always make sure we...
Unfortunately because of my partner's Parkinson's and not being mobile he doesn't want to join in any activities or social events provided. Also has his meals etc in his room with assistance feeding. Having said this, the staff are very friendly and helpful with this problem.
We moved my mother-in-law to Kentford Manor at the end of March. It was difficult to start with because her dementia meant that she could not understand why she needed to be there and it was only because of the skill and attention of the highly experienced staff that she gradually began to settle. She loves the food, often points out how nice her room is, and frequently participates in the many interesting activities the staff lay on for the residents. This week, she had been doing some gardening, which she very much enjoyed. She still has some way to go, but we are very impressed with the care she has received at Kentford.
I love the balance of professionalism, care, respect, and autonomy given to my Mum. She is looked after carefully.
All staff seem to have integrity and understanding. This can be taxed in some difficult circumstances at times but they feel like a strong and exemplary team.
The Home is proactive, welcoming, and always clean and tidy. My Mum has engaged with many of the activities and is comfortable and content with her surroundings.
I have nothing but gratitude and huge respect for the individual staff that I see most often.
My husband has been at the home for 6-months during which time he has had consistently good care. The carers know his needs and cope well with the changes in behaviour that dementia causes. I visit him daily and any concerns I have are dealt with in a professional and caring manner. The carers work tirelessly to enable the residents to have a good quality of life and I can’t praise them enough. The highlight of my husband's day is the tasty meals which he enjoys. Thank you to all of the staff for looking after my husband.
The place is immaculate, bright and has a friendly atmosphere. From the moment one enters the premises there is a sense of professionalism and attention to detail in the care of residents - from clothing through to fingernail polish etc - all giving residents in their twilight times a sense that they matter. The rooms are clean and tidy, the food is nutritious - not overly fancy just good and gives the residents a balanced diet. The residents are given water/fruit juice throughout the day - and it is always available. I would recommend the care home to anyone.
First impressions were and have remained most impressive concerning the personnel and the accommodation. I have come to appreciate and rely upon the eclectic coalition of professional disciplines that coalesce well and constitute a hugely talented staffing element demonstrating professionalism altruism in support of my wife's condition.
There obtains an overwhelming desire to support the residents, and visitors, which acts as a catalyst to further develop the function to the highest standards. This extends to the diversity of the stimulating content constituting the activities' sessions with all elements forming specific and consistent pathways to excellence.
In my experience levels of professionalism and service we have relied upon and I trust will be maintained.
The ambience is lovely. The staff very caring and helpful. Food is great. Every care is taken to look after Aunty who has been there for a couple of years. Her room is kept clean and she appears comfortable and well looked after. Indeed she has put weight on since arriving as she loves the food. She is commonly to be found enjoying the regular activities or sitting in the lounge listening to music or watching a film.
My 98-year-old sister-in-law a very private lady became unwell and unable to cope at home so, therefore, needed complete nursing care. Therefore, we the family needed to find a suitable care home that would suit her needs. This we thought could be a problem however, thanks to wonderful Gracewell and the care she receives she is very happy there and calls it home.
We are thrilled with your positive experience and are so glad your sister-in-law has settled in so well to Gracewell of Kentford. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
The care my mum receives is excellent, all staff treats mum like family. They encourage her to take part in the day to day activities that enriched her life. The home is always clean and tidy. As family members, we are always made to feel welcome and have formed strong bonds with many of the staff.
Thank you for your kind words. We believe we have a fantastic team here at Gracewell of Kentford and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.
We have always been very happy with the care provided by Grace well of Kentford. Over the last year, with all the problems of a global pandemic, we have really appreciated the effort that management and staff have made to make sure we can continue to see dad without compromising his, or our, safety. This has been so important for all of us and we are really grateful.
Here at Gracewell of Kentford, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Kentford Manor.
Accreditations
There are no accreditations posted yet for Kentford Manor.
Meet the Team (1)

I started working at Care UK in 2014 through an agency for Glastonbury Court. I’m proud to have worked my way up, having started in the domestic team, then moved into care and a managerial position as a residential lead at Davers Court, followed by Home Manager roles at Mildenhall Lodge and now Kentford Manor.
I see managing a care home as a privilege. I am very passionate about my role and doing the best for the home, residents, relatives and colleagues. I believe that being open and honest, relatable, reliable and approachable to all groups is very important to achieve the best outcomes for all.
I love working at Kentford Manor because of the challenge of my new role, and I’m excited to build new relationships with the team and, most of all, the lovely residents and families here.
To be successful in this role, you need to have patience, empathy, and an understanding of different residents, staff, and family members. You should be polite, always be there to listen and try to understand every situation through different eyes.
The best part of my job is seeing the residents happy, having fun and being able to live their lives the best they can.
A big passion of mine is football, and I love to spend time with my daughter. We love to watch her dad play football all weekend.
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