Lincombe Manor Care Centre

Middle Lincombe Road, Torquay TQ1 2AF
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9.8 114 Reviews
  • Lincombe Manor Care Centre, Torquay
Lincombe Manor Care Centre is set in the beautiful mature grounds of the magnificent Grade II listed Manor House, the Lincombe Manor Care Centre offers expert residential and quality nursing care, set within spacious luxury accommodation and enjoys the latest modern facilities all in a superb coastal location on the English Riviera.

This state of the art care centre offers not only panoramic sea views but a range of quality care options tailored to each individual resident’s needs. Residential and nursing care services are available for, short stay, convalescent or on a long-term basis.

All en-suite bedrooms are beautifully designed and furnished with high quality comfortable furniture, including the latest in electric multi postural beds to ensure your loved one’s continued comfort. Bedrooms have luxury en suite shower rooms, comfortable seating, remote control flat screen televisions and personal telephone system and of course; a fully integrated 24 hour nurse call system.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1850
  • Self-Funded Nursing Care: £1300 – £1850
  • RESPITE Self-Funded Residential Care: £1300 – £1850
  • RESPITE Self-Funded Nursing Care: £1300 – £1850

Fees are dependant on the residents needs and can be discussed in detail with the General Manager when you make your initial enquiries

These prices are only a guideline, please contact Lincombe Manor Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Nicola Grace (General Manager)

Local Authority / Social Services

Admission Criteria

  • Private funding with Local Authority and CHC accepted
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • The home has an open visiting policy which is directed by the resident and their loved ones. Young and old are welcome as are well behaved pets

Parking

  • The home has limited parking just 6 spaces however visitors can park at The Manor House and request a golf buggy from the reception area to transport them to the homes front door

Lincombe Manor Care Centre Reviews (114)

Total of 114, showing 101-114
9.8

Lincombe Manor Care Centre has a Review Score of 9.8 (9.805) out of 10, based on 35 reviews in the last 2 years. Over all time Lincombe Manor Care Centre has 114 reviews.

Overall Experience

  • 104
  • 7
  • 2
  • 0
  • 1

Date Published

114
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Review from Emilia C (Respite Resident) published on 4 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hewitt Lodge, Lincombe, Torquay is wonderful, caring and pleasant staff, nothing too much trouble. Extremely comfortable accommodation.

Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre

Goodness me what a splendid review. The team will be so proud. Both Manor Life staff and the NHS Team work extremely hard at keeping the standards of care so high. I am thrilled you had such a positive experience and very grateful that you have taken the time to complete such a wonderful review.

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Review from Susie C (Respite Resident) published on 2 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited many care home, both as a relative and as a volunteer with a local charity. Many were found wanting in their standards of care. Lincombe Manor meets all the criteria of an excellent care home. All the staff were wonderful, where nothing was too much trouble. Nutritious, home cooked food,
a clean bright environment and attention to detail was apparent everywhere. After my weeks of respite care I will, thankfully, leave refreshed in body and spirit.

Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre

Wow. Thank you so much for your stunning review. We try very hard at Lincombe to meet not only your health needs but also reach your expectations and it looks like we succeeded here. We loved having you stay with us recently and hope you will remain a friend of the Home and visit us when you are back on your feet.

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Review from S M (Son of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely helpful and polite. The view is stunning and the gardens are well kept. My wife and I were made very welcome when we visited my mother. We left to go back to Australia feeling very confident in the level of care Mum is receiving.

Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre

What a lovely review. Thank you so much for your kind words. It was lovely to meet you and I do hope your journey home was no too tiring. Rest assured we shall continue to look after Mum making sure she is loved and well cared for. With the sunny weather on the way I have no doubt Mum will be soaking in our stunning views from the roof top terrace.

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Review from J B (Wife of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has just had a very happy week's respite at Lincombe Manor. He is disabled with advanced Parkinson's Disease but still has full mental capacity and his needs were catered for perfectly. We have never come across such friendly and caring staff and would not hesitate to recommend it as a care
home of excellent. If he's happy, I'm happy - which means I can have some much needed Rest and Recuperation with complete peace of mind. Thank you one and all at Lincombe Manor - we'll be back!

Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre

Thank you so much for your wonderful review. The team will be so proud when I share your kind words with them. They try exceptionally hard to make every moment of every residents stay as perfect as possible. I am thrilled you had the opportunity to rest and recharge your batteries in the knowledge that your husband was safe in our hands for the week. Looking forward to seeing you both soon.

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Review from David W (Son of Resident) published on 29 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptionally high standard of care in all respects to the residents, the property itself and the facilities in a beautiful location and environment.

Reply from Justine Thelwell, General Manager at Lincombe Manor Care Centre

Thank you so much David for your wonderful review. We enjoyed every minute of looking after your father and getting to know you as a family. I shall be sure to share your kind words with the team, who I know will be bursting with pride when I tell them.

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Review from Sarah B (Daughter of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived in Lincombe Manor just short of a month. He came for respite care but his heart was failing which was having an effect on his independent lifestyle. I cannot express how wonderful all the staff were from the first enquiry until we came to say our farewells.
The place is everything a
care home should be - professional, clean, caring and excellent, kind staff.
Above all, the place is run with a 'resident first' mindset. It is rare to find such high standards and exceptional service in this sector.
My sister and I are so grateful that our beloved father passed in a safe, dignified environment.

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Review from H B (Wife of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The lady general manager is most helpful.

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Review from Olivia (Granddaughter of Resident) published on 17 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grannie was 93 when she had 5 mini strokes, after 3 weeks in hospital she went to Lincombe Manor. The nurses were fabulous and got her eating some food (which we never thought would happen), her quality of life in her last days increased ten fold and we are very grateful to everyone who worked there
who looked after her. Everything was thought about, even small things like washing her hair which she would have enjoyed so much. The Manor is beautiful and so clean and tidy. Thank you for looking after her so well. I would 100% recommend.

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Review from John H (Son of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot find fault with any aspect of Lincombe Manor Care Home. Management, administration, nursing and all ancillary support inspire confidence in commitment, motivation, care, activities, rapid response etc. There is so much I commend across the board.

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Review from Fran C (Daughter of Resident) published on 8 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother aged 91, originally came to stay at Lincombe Manor Care Centre in June 2017 for a month's holiday. Leaving behind her own flat and the assistance of 2 carers - 4 times a day. However, after experiencing the care, support and quality of life that Lincombe Manor Care Centre offers, she did not
want to go home. Seven months later, my mum is thriving in the wonderful environment. I cannot speak highly enough of all the staff who work there. They treat her as an individual and with dignity. Nothing is too much trouble. I visit my mum at least 3 or 4 times a week and in all those visits, I have never found anything to cause any concern at all. In the reception area, it says 'Welcome to our home' and that is what it is. When mum first came here, I never envisaged the difference the love, care and support of this wonderful team could make to mum's life. She has a quality of life now and so enjoys the entertainment that they bring in-house and opportunities to go out.

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Review from Giles F (Son of Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An all round comprehensive, caring service. Great feedback to myself and my wife at all times. Super staff and atmosphere.

Reply from Val Baggott, Home Manager at Lincombe Manor Care Centre

Thank you very much for your review.
It is wonderful to hear that our staff have done a good job.
We do work hard to create a fresh, welcoming atmosphere in the home and that our staff provide the best care possible.
Thank you again
Kind Regards.

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Review from Becky C (Niece of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

First impressions were fantastic its in a stunning place with fantastic views. The staff were very pleasant and friendly and the home was clean and tidy. The down side which was a very big one, was that my aunt was bed nursed stuck in the room with very little interaction from the staff. I arrived at
11.45am one morning to find my aunt not washed or dressed with her breakfast down her front, it would be hours in between anyone popping in to check on her. The log that's kept will confirm this, for £1000 a week this was unacceptable and we couldn't wait to get her home.

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Review from Glenn E (Friend of Resident) published on 1 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say how fantastic Lincomne Manor Care Centre is. I was shown around building today and everything was outstanding, from the friendliness of the staff to the cleanliness of the rooms. The views are simply outstanding.


Everything was fantastic and would highly recommend.

Reply from Val Baggott, Home Manager at Lincombe Manor Care Centre

Thank you for your comments, we really do value the setting of Lincombe Manor and work hard to maintain the home’s pleasant environment. We appreciate your positive feedback.

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Review from Paul S (Husband of Resident) published on 21 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife arrived towards the end of May and has been made to feel most welcome and cared for, our family and friends have also received a warm welcome from all of the staff from the Management, Nursing, Care Staff, Catering and Support Staff.
This has been a very difficult time but the staff have helped
make the transition as seamless as possible.
The look of accommodation is more like a boutique hotel compared to other care homes we looked at, bright, very clean good size rooms all en suite, with Flat screen TV's and wonderful views over Torbay.
Having looked at quite a few nursing homes and brochures then visiting the homes the feeling of being under whelmed and in some cases very disappointed as the brochures made them look better than they where and once visited, feeling very worried about the situation we found ourselves in until I compared the Lincombe Manor brochure with its facilities/equipment. They have a very good brochure but feel it does not do the home or facilities justice, add to this the positive attitude of the staff we met on our unannounced fact-finding visits.
Don't take my word go along and see for yourself.
There is a spacious dining and kitchen area with an adjoining terrace with tables and chairs on the lower level.
On the ground floor, there is a comfortable quiet room with ample seating.
And on the top floor, there is a wonderful lounge, and dining area plus a spectacular roof terrace with tables and chairs and far-reaching views over Torbay towards Brixham and Thatcher Rock.
I cannot recommend Lincombe Manor Care Centre highly enough. (We have even had doctors and health care professionals comment that this is the standard all homes should aim/aspire to reach).

Reply from Maisy Ash, Inititatives Manager at Lincombe Manor Care Centre

Paul, thank you so much for your kind words about Lincombe Manor Care Centre and for taking the time to write this review. We strive to deliver the best possible care to our residents and we are very proud of our home; the staff, facilities, rooms and the wonderful views and setting. We are so pleased we were able to make the transition for your wife in to a care home a comfortable one. We hope your wife continues to enjoy her time at Lincombe and look forward to seeing yourself, friends and family soon.

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Current Review Score: 9.8 (9.805)

Overview of Review Score

The Review Score of 9.8 (9.805) out of 10 for Lincombe Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.805 for Lincombe Manor Care Centre is calculated as follows: ( (356 Excellents x 5) + (41 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 410 Ratings = 4.805

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lincombe Manor Care Centre is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 22 Jul 2025

Single en suite nursing or residential rooms available

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Awards / Recognitions (2)

Meet the Team (12)

Nicola

Nicola Grace

Job Title: General Manager

Joined: 2024

I was appointed as General Manager of Lincombe Manor Care Centre in January 2024. I qualified as a General Nurse in January 2003 after completing my training in Exeter with the University of Plymouth. I remained in Exeter, working at The Nuffield Hospital as a junior nurse and at The Royal Devon and Exeter Hospital. I then joined the care sector which led me towards working as a Clinical Care Manager with Elizabeth Finn Homes for 10 years, which I thoroughly enjoyed.


Away from work, I live in Exeter with my husband and two children, Freya and Harrison. I enjoy horse riding, walking my two dogs and holidaying with my family.

Justine

Justine Thelwell

Job Title: Director of Operations

Joined: 2019

Hello, my name is Justine. I am proud to say I have been a Registered Nurse for 30 years and love the profession with all my heart. I have worked both in the hospital setting and since 2007 in the care home industry. My passion is working alongside our older population ensuring they receive quality person-centred care and enjoy the next stage of their lives in our beautiful care home.

Helen

Helen Bowler

Job Title: Clinical Lead Nurse

Joined: 2017

My name is Helen, and I am the Clinical Lead RN here at Lincombe Manor Care Centre. I began my nurse training in 1985, starting in hospital settings in Herefordshire, Lincolnshire and South Devon. I have always felt very blessed to be able to find a career which I feel so proud and passionate about.


I relocated back to South Devon from Lincolnshire in 2017, which is when I began my journey at Lincombe Manor Care Centre, progressing in my role from RN, to Senior RN and becoming Clinical lead in 2024.


Away from work, I enjoy walking in beautiful Devon. I love nature and its vast variety of birds and animals. That said, I am equally happy to sit in a café with a good book and a latte, on a rainy day.

Grace

Grace Agapay

Job Title: Senior Registered Nurse

Joined: 2015

Hello, my name is Grace and I have worked at Lincombe Manor Care Centre for 8 years but have been a Nurse for 16 years. I am a very experienced nurse and very much enjoy my job and being at Lincombe Manor. I enjoy looking after and socialising with the residents, each one is very special. I am a hard worker and take my role very seriously but can also relax and enjoy time with the residents and my fellow colleagues. In my spare time, I enjoy food, singing and learning to play my guitar. I am also very close to my family.

Sinead

Sinead Leonard

Job Title: Senior Registered Nurse

Joined: 2022

My name is Sinead and I have been here at Lincombe for 2 years as a senior RN, but I have been a Registered Nurse for 21 years.


Originally from Ireland, I moved over to England and now enjoy Nursing in the beautiful South West.


When not working I spend lots of time with my two beautiful children, who mean the world to me.

Holly

Holly Bradshaw

Job Title: Lead Administrator

Joined: 2015

My name is Holly and I am the lead Administrator here at Lincombe Manor Care Centre. Some of my roles are calculating and running payroll, aiding Head Office with admissions and petty cash and ensuring all admin is correct and up to date. I am well supported by Karen and between us we keep Admin running smoothly. You will find Karen in reception, always happy to listen and help.


Before I was an Administrator, I worked as a Mental Health Care Assistant for over 12 years, gaining various NVQs and qualifications in the process. I particularly enjoy the HR side of my role, as I feel that all of our staff are very important and need to be looked after well.


When I am not working, I spend time with my husband, Pete, and our young Son, along with our new puppy Miniature Dachshund, Bean, who you may have seen sitting in Reception on occasion. I am here to help you in any way that I can, so please don’t be afraid to ask.

Denise

Denise Barry

Job Title: Assistant Practitioner

Joined: 2016

My name is Denise Barry and I've worked here in Lincombe Manor for 7 years I joined as a Senior Care assistant then trained to be a care practitioner. In April 2022 I completed my Level 5 Diploma and became an Assistant Practitioner where I not only get to support the residents health and social needs but work closely with our Nurses to provide high standards of nursing care to all who live at Lincombe. I've been working in the care sector for over 25 years, I've worked in residential and nursing homes, working with dementia residents and adults with learning disabilities. In my spare time, I enjoy socialising with my friends and family.

Joanna

Joanna Trevivian

Job Title: Team Leader

Joined: 2019

My name is Joanna and I am a Senior Care Assistant at Lincombe Manor Care Centre. My husband and I moved to Devon 6 years ago and I was previously working in the motor trade. After looking after my mum prior to moving into a care home herself, I decided to change career and look after other people in their day to day living. I have been here since April 2019 and enjoy all aspects of my job.

Naomi

Naomi Hayes

Job Title: Senior Healthcare Assistant

Joined: 2020

Hello, my name is Naomi and I have been working at Lincombe Manor Care Centre since 2022. I completed my level 3 in Health and Social Care at college and applied for a job here. I was first offered a position on the Wellbeing Team which I really enjoyed but when an opening became available for a Healthcare Assistant, I had to apply as that was my passion. I got the role and was a Healthcare Assistant for 1 year before being offered a Senior Healthcare Assistant position which I accepted. I really enjoy my job. I love to spend time with the residents and make them look and feel nice by helping with their hair and make-up.


In my spare time, I like to travel and spend time with my partner, family and friends. I enjoy festivals and being outside in the sunshine, summer is my favourite time of the year.

Danielle

Danielle Davis

Job Title: Wellbeing Lead

Joined: 2025

Hi there, I'm Danielle. I am the wellbeing lead here at Lincombe Manor Care Centre. I am really excited to get to know everyone and to provide some interesting new activities.


I moved to glorious Torquay 2 years ago with my daughter and our dog Buddy. In my spare time I like going to the local beaches for dog walks and I paint in my home studio - A skill I hope to share with you all through our activities.

Leigh

Leigh Sayer

Job Title: Maintenance Manager

Joined: 2025

Hi, my name is Leigh and I am the Maintenance Manager here at Lincombe Manor Care Centre. I started in 2025 after a long career working maintenance in a home with adult's with special needs. Brightening our Resident's days is something which I am passionate about. I enjoy spending time and learning about the Ladies and Gentlemen who stay with us. You'll find me with a smile on my face and always happy to help. Between myself and my colleague, Mark, we are here to help with all the home maintenance, so feel free to ask if you need anything.
In my spare time I like to travel in my beloved T6 campervan, and visit the beautiful views that the UK has to offer.

Hayley

Hayley Emery

Job Title: Head Housekeeper

Joined: 2025

Hi, my name is Hayley, and I am the Head Housekeeper here at Lincombe Manor Care Centre. I started in 2025 after a long career in cleaning and hygiene. I am originally from Cornwall but moved to Devon 30 years ago, where I live with my Husband and near my grown-up children and Grandchildren.
You'll find me with a smile on my face and always happy to help. Between myself and my amazing Housekeepers we are dedicated to keeping LMCC fresh, clean and safe, so feel free to ask if you need anything.
In my spare time, I like to read and take my two Frenchies, Charlie and Rosie, for walks with the Grandchildren.

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