Lincombe Manor Care Centre

Mum has been cared for by the Lincombe Manor Care Centre team for more than 7 years. In this last year, more than ever, they have gone above and beyond in helping us to maintain contact. We are always treated as family and value their kindness and care.

I would like to express my sincere thanks to the staff for the exceptional care and empathy my mother has received in these difficult times, the staff have given over and above what would be expected of them. I am so pleased that we were able to secure a place at Lincombe Manor Care Centre for our Mum, knowing that she is in such safe hands.

I am extremely happy that my partner is a resident at Lincombe Manor. He has settled very well and has a good repour with all the staff. I have FaceTimed him 3 times a week and am so looking forward to the new arrangements that are about to take place very soon. The staff have kept us fully up to date via email with information, which has been excellent during this current situation. I fully recommend this home, to friends who need excellent medical care for their loved ones.

Thank you for caring for my brother I will always be grateful to you all.

Although a little expensive Lincombe Manor provides everything that I could expect and more in the care of my mother. Having visited on many occasions I am assured of the safety and comfort of my mother in this beautiful home.

My wife moved to Lincombe Manor Care Centre in December 2019 after finding that I was unable to continue nursing her myself at home which I had been doing for the last three years. She has a condition named Multiple System Atrophy/C which is similar to Parkinson's but worse, it is a degenerative condition and is advanced. After she was admitted, I had reservations whether she was going to receive good care and support but I quickly discovered that the staff here are loving and caring, always smiling and jovial, nothing was ever too much trouble, we were both always treated with respect and dignity. I was also surprised that I have been allowed to spend so much time with her because she is so far advanced, I spend on average ten hours a day with her, feeding her, being together, enjoying the fresh air on the upstairs decking, enjoying the wonderful coastline views. The complete staff and management have been so wonderful and kind to us both I could have not have asked for anything better.

A big thank you to you all, and I hope to soon be able to visit my mother and thank you all personally.

Lincombe has been warm, welcoming and efficient from day one. The staff are highly professional, caring and very much treat our father as an individual. They keep distant relatives well informed.

Grateful thanks to you all.

This is a lovely care home and my mother was treated with the utmost kindness and compassion. Her dying days were also spent at the home and all the staff delivered exemplary care which I am sure contributed to a peaceful ending for Mum. She was always content living there and I was ever-present, often advocating on her behalf. Any requirements and requests were always carried out and welcomed by the staff. The only criticism I have is the lack of visitor car spaces in immediate proximity to the site. This did not personally affect me, however, as I was happy to park a small distance away where spaces could be readily found.

My dad had Parkinson's disease with complex needs, every single member of staff at Lincombe Manor was incredible and they treated my dad so wonderfully with dignity and respect. The care was outstanding, they made myself and my family welcome at any time ensuring my dad's last months were full of love and laughter and kindness. I can never praise and thank everyone there enough.

My husband has Parkinson's disease in the later stages. He was only in Lincombe Manor for 1-week respite care. I cannot thank the staff enough for the care he was given. They are a fantastic team. Everyone you see has a smile for you and makes you feel that nothing is too much trouble. I would have no fear placing him in Lincombe Manor again. The only problem is parking but we managed.

Clean, caring and thoughtful staff. Very good communication, kind, better than I could have imagined.

Whatever time of day you visit you are made most welcome. The staff are always friendly, even when they are busy. My aunt is very happy and loves them all.

Individual dignity and privacy was always respected, which played an important role in making the experience as positive as possible.

Mum arrived from hospital for respite following a broken pelvis. She was in great pain and very anxious. The staff at Lincombe Manor were very welcoming and warm and friendly. She grew in confidence as the staff helped and encouraged her walking. She also grew around the stomach as the food was second to none. I would like to say an enormous thank you to all the staff and wouldn't think twice to bring mum back should she need more respite in the future.

My 'second mum' stayed at the care home for four months after a short spell in hospital, and because she was no longer able to be cared for appropriately at home. She was very well looked after and her needs were fully met. She especially enjoyed the food! The staff were lovely and clearly did their best to make her feel comfortable and loved. It was a shame that she was not sufficiently well enough to enjoy all the education and entertainments that were put on in the home, or indeed, the magnificent surroundings. As visitors, the facilities were excellent as was the hospitality.

I really don't know how they all remain so cheerful and helpful all of the time and under pressure.

Hewitt Lodge, Lincombe, Torquay is wonderful, caring and pleasant staff, nothing too much trouble. Extremely comfortable accommodation.

I have visited many care home, both as a relative and as a volunteer with a local charity. Many were found wanting in their standards of care. Lincombe Manor meets all the criteria of an excellent care home. All the staff were wonderful, where nothing was too much trouble. Nutritious, home cooked food, a clean bright environment and attention to detail was apparent everywhere. After my weeks of respite care I will, thankfully, leave refreshed in body and spirit.