Newstone House

Stourcastle, Sturminster Newton DT10 1FF
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Top 20 carehome certificate
10 114 Reviews
  • Newstone House, Sturminster Newton
Newstone House is located in the ancient market town of Sturminster Newton and comprises of six house groups over three floors.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

In each house group, there are en-suite bedrooms, a bathroom with specialised bathing facilities, a comfortably furnished sitting area where residents can relax and chat with family and friends, a kitchenette and dining area, and each house group has a dedicated care staff team.

On the ground floor, there is a coffee bar, lounge and dining room with patio doors leading out to the garden. The ground floor also accommodates the hairdressing salon, sun therapy room and a cinema.

The first floor has been designed to support residents with dementia. Specialist features have been integrated to assist residents with memory loss to orientate themselves, whilst enabling them to retain their independence in a secure and welcoming environment. Many bedrooms overlook the gardens or the surrounding countryside. There is also a potting shed with a secure roof terrace and a quiet lounge on this floor.

On the second floor, there are five spacious en-suite bedrooms with a communal lounge, kitchenette and dining room. There is also a compliment
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Care Provided by Newstone House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1377

These prices are only a guideline, please contact Newstone House to find out the exact price for your requirements.

Contact Newstone House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Newstone House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • April King (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (61)

Visiting

  • At Newstone House, there is no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Newstone House, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Newstone House Reviews (114)

10

Newstone House has a Review Score of 10 (9.992) out of 10, based on 21 reviews in the last 2 years.
Over all time Newstone House has 114 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Newstone House
  • 36
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Total of 114, showing 1-20
Review from D S (Daughter-in-law of Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law had a short stay (2 1/2 weeks). We were very happy with the care and all the support staff who help to make this home excellent. It is very homely but has 5 star hotel services including the laundry services and excellent food. There are some very good activities for the residents.
We were looked after too. We live 300 miles away, but felt very reassured about the care, including some nursing tasks (dressings) were all carried out to a high standard.
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Review from Caroline E (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience of Newstone House has always been excellent. My mother is extremely well looked after in every aspect of her life.
Reply from April King, Home Manager at Newstone HouseThank you for your kind words. We're delighted to hear you feel your mother is so well cared for - your feedback means a great deal to everyone at Newstone House.
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Review from Peter S (Son of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an excellent care home! We needed an emergency respite service for Mum after her fall and two days in A&E/hospital. The staff team pulled out all the stops to get Mum assessed, organised and installed all within a few hours. The focus of attention was Mum and meeting all her needs. The team also
ensured we were well looked after. The home has been outstanding!
Reply from April King, Home Manager at Newstone HouseThank you for your kind words about Newstone House. We're so pleased we could support your mum when she needed emergency respite and that the team were able to respond quickly to her needs. It's wonderful to hear you felt well cared for too - your feedback means a great deal to everyone at the home.
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Review from Sarah W (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Newstone House has been a fantastic haven for my mother. She has blossomed in her time here. The staff are all wonderful and caring. The food is excellent and the entertainment is varying.
Reply from April King, Home Manager at Newstone HouseThank you for your kind feedback. We're delighted to hear your mother has flourished at Newstone House and that you appreciate the care, food, and variety of entertainment provided by the team. Your words mean a great deal to us all.
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Review from Kathryn C (Wife of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is immaculate with a very comfortable hotel-style reception area - leading out to spacious and extremely clean rooms. There is a varied menu - the food is first class and beautifully presented. We have found every staff member, regardless of position, to be kind, courteous, friendly and always
extremely helpful. Any minor problems have been immediately rectified. A Parkinson's patient requires a regular to live to, which is applied here - keeping my husband happy and stress free.
Reply from April King, Home Manager at Newstone HouseThank you for your lovely feedback. We're delighted your husband feels happy and well supported at Newstone House, and that you appreciate the cleanliness, comfort, food, and kindness of the whole team. Your kind words mean a great deal to everyone here.
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Review from M W (Son of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has now been a permanent resident in Newstone House for four and a half years, having previously spent many respite breaks there which enabled her to get to know the home and vice-versa. She has recently moved upstairs to the home's dedicated dementia care floor where there are plenty of activities
to keep the residents stimulated with, for example, minibus trips out and visiting musicians, which my mother especially likes. The staff will always go the extra mile - in my mother's case it was taking her swimming. Whenever I visit I always feel welcome and should I have any concerns they can be raised and addressed there and then. My mother is happy there and I know that she is safe and being looked after which is a weight off my mind as I get no younger.
Reply from April King, Home Manager at Newstone HouseThank you for your kind review. It's lovely to hear how settled your mother is at Newstone House and how much she enjoys the activities and personal touches from the team. Knowing you feel welcomed, listened to, and reassured means a great deal to us all.
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Review from Rebecca B (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Newstone House for over 2 and a half years and has been very happy there. The care has been consistently outstanding. There are always things to do. My whole extended family is very impressed by the team of staff at all levels there on and the meals look delicious. :)
Reply from April King, Home Manager at Newstone HouseThank you for your lovely review. We're so pleased to hear your mother has been so happy at Newstone House and that you and your family feel so confident in the care and support she receives. Your kind words mean a great deal to the whole team.
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Review from Kirsty T (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Newstone is a lovely place to be able to come to. My mum was here and they were great and looked after us has a family with great care.
Reply from April King, Home Manager at Newstone HouseThank you for your kind words. We're so pleased you felt your mum was well cared for at Newstone House and that you and your family felt supported too. Your feedback means a great deal to everyone here.
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Review from D M (Daughter-in-law of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always very helpful + friendly. Everywhere is very clean when you walk around the home. Food is excellent. And various activities for the residence to participate in. Always feel my mother in law is being excenly care for.
Reply from April King, Home Manager at Newstone HouseThank you for your lovely feedback. We're so pleased you find Newstone House clean and welcoming, with excellent food and plenty of activities, and that you feel your mother-in-law is so well cared for. Your kind words mean a great deal to the whole team.
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Review from Kenneth P (Husband of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife having been in Newstone for a year now and all the staff extremely helpful and a well organised home with plenty of activities to keep residents active.
Reply from April King, Home Manager at Newstone HouseThank you for sharing your experience. It's been a pleasure to have your wife as part of our community over the past year. We're so pleased to hear you've found the home warm and well organised, and I know the team will really appreciate your kind words. From all of us here, thank you.
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Review from Mary B (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was only at Newstone House for four months but in that time the care she received there was absolutely outstanding. All the staff were so kind and caring, treating mum with great dignity especially in her final days as well as taking great care of us, her family, too. I cannot express in words
how grateful I am to all who looked after her during her time there. This is a very special place and I have no hesitation in recommending it to anyone looking for the right place for their loved one.
Reply from April King, Home Manager at Newstone HouseThank you so much for your thoughtful and moving words. We're truly sorry for your loss, and it means a great deal to know that your mum felt cared for and treated with dignity during her time with us. We're also glad we could be there to support you and your family. Your kind words mean a lot to the whole team here at the home. Thank you once again.
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Review from Colin E (Husband of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise too highly for the warm, professional and friendly care given to my wife and also to me. I am 100% confident that my wife is in the right place without exception every member of staff is A1! I am delighted by the sensitivity/safety measures of the home.
Reply from April King, Home Manager at Newstone HouseThank you for taking the time to leave a review of your experience at Newstone House. It means a great deal to know you feel confident in the care your wife is receiving, and that you've felt supported as well. I'll be sure to share your kind words with the whole team, they'll be really pleased to hear them. Many thanks again.
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Review from D K (Daughter of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was cared for at Newstone for 14 months.
She was in late stages of Alzheimer's, with barely any mobility so she required a lot of nursing care and Newstone staff were simply incredible. Mum was so well cared for , the personal care and social care were excellent , food was of a high standard
and nothing was too much trouble
I visited several times most weeks so feel I had a fair insight into the running of the Home.
I would be very confident to recommend Newstone to any family trying to select a Care Home for their elderly relative.
Reply from April King, Home Manager at Newstone HouseThank you for taking the time to share your experience of your mum's time at Newstone House, we really appreciate your feedback. Our team works hard to provide compassionate care and a welcoming environment, so it means a great deal to receive your kind words. I'll be sure to pass them on to the rest of the team. Our doors are always open should you wish to visit, and we really appreciate your recommendation. Thank you once again.
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Review from Judith E (Respite Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very pleased to be able to spend four weeks in Newstone House recovering from a total hip replacement. The staff were very friendly, helpful and caring. The food was delicious and the residents were very friendly. I enjoyed the daily programme of events and the outings looked interesting but I
wasn't able to partake in them. I had some friends round for afternoon tea and we were catered for admirably.
Reply from April King, Home Manager at Newstone HouseThank you for leaving a review of your recovery stay with us at Newstone House! We appreciate your kind comments, and it's wonderful to hear that you had such a positive experience during your 4 weeks here. It was a pleasure to have you as part of our community, and we're delighted that we could support you in your recovery following your operation.
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Review from G M (Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and good attention to needs. Sometimes in the busy mornings and evenings staff are very busy and need more help, but they are all very kind and look after me well.
There is a wide variety of enjoyable activities to choose from every day. I enjoy the singing, quizzes, artwork, and a
mix of nice characters to talk to. There are regular outings, in the minibus, which makes a nice change.
Reply from April King, Home Manager at Newstone HouseThank you for taking the time to leave a review of Newstone House. It's wonderful to hear that you're happy with the care and attention you receive, and we appreciate your understanding during the busier moments of the day. Our team works hard to ensure that all residents feel well-supported, and it's great to know that you feel looked after. We're also happy to hear that you're enjoying the variety of activities on offer. Our Companionship Team works hard to create engaging opportunities for everyone, and it's lovely to know that you've found them so enjoyable and that they are a chance to connect with others.
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Review from S W (Daughter of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of the care and kindness being shown to Mum, it has taken a great weight off my mind and allowed me the chance to recover and rest myself after a worrying few weeks with her.
Reply from April King, Home Manager at Newstone HouseThank you for your kind review of Newstone House. We are pleased to have welcomed your mum into our community and are glad to hear that her care brought you peace of mind after what must have been a worrying time. It's wonderful that you could take the time to rest, knowing she was in good hands. Thank you again for sharing your experience with us.
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Review from M P (Wife of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault any staff or the service given in the care of my husband.
Reply from April King, Home Manager at Newstone HouseThank you for your review and kind words. Our staff work hard to ensure every resident feels well cared for, so it's wonderful to hear that you have been happy with the level of care and support your husband has received.
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Review from P G (Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Newstone House originally for respite to recover from a fall. I was immediately made to feel welcome and nothing was too much trouble for anyone. My family and I soon realised that I would need the help so I decided to stay. This is a decision I have never regretted.
The help is always there,
given with a smile. There are plenty of activities planned for us if we wish to take part. They keep us on our toes, both mentally and physically.
We are very well fed with a good choice of options.
My visitors, both family and friends, always comment how welcoming it is and how they are always met with a greeting and a smile.
Reply from April King, Home Manager at Newstone HouseThank you for sharing your experience at Newstone House. We are delighted to hear that you felt welcomed and supported from the moment you arrived. We understand that the decision to stay permanently can often be a difficult one, so we are very pleased that you have felt at home here and that it is a choice you have not regretted. It has been a pleasure to welcome you and your family into our community. Thank you once again for your kind words.
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Review from O K (Son of Resident) published on 25 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a resident and everything is excellent. He is very well looked after and receives better care than if he was in hospital. The staff are lovely and very friendly and engaging, and the activities Dad takes part in are great and very suited to abilities and age group.
Reply from April King, Home Manager at Newstone HouseThank you for taking the time to review Newstone House. Our team works hard to create a comfortable, homely, and welcoming environment for our residents, so it is wonderful to hear that your dad's care has been excellent. We appreciate your kind words and will share your feedback with the entire team here at Newstone House.
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Review from Jill H (Friend of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was the first time I had visited my friend since he was admitted to the Care Home needing 24-hour care after becoming very ill with a long-term illness. I was amazed at the change. He looked so much better, less agitated and pain-free in a beautiful room that was sunny and peaceful. Staff I had contact
with were friendly and helpful and made me very welcome.
Reply from April King, Home Manager at Newstone HouseThank you for sharing your experience following your visit to Newstone House. We are delighted to hear that you noticed such positive changes in your friend's condition and that he appeared more comfortable in his new surroundings. Our team works hard to create a warm, welcoming, and supportive environment for all our residents, and your recognition of their efforts is greatly appreciated.
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Current Review Score: 10.0 (9.992)

Overview of Review Score

The Review Score of 10 (9.992) out of 10 for Newstone House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.992 for Newstone House is calculated as follows: ( (247 Excellents x 5) + (2 Goods x 4) ) ÷ 249 Ratings = 4.992
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Newstone House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (2)

April

April King

Job Title: Home Manager

April leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Laarni

Laarni Castello

Job Title: Clinical Lead

Laarni is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident through the delivery of consistently high levels of clinical care.

Frequently Asked Questions about Newstone House

What types of Care is Newstone House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Newstone House have?

There are 62 Single Rooms.

What are the Facilities & Services at Newstone House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Newstone House to the centre of Sturminster Newton?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newstone House to verify any information. View our terms and conditions. Newstone House has an Enhanced Service - more info.