Newstone House

Stourcastle, Sturminster Newton DT10 1FF
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Top 20 carehome certificate
10 109 Reviews
  • Newstone House, Sturminster Newton
Newstone House is located in the ancient market town of Sturminster Newton and comprises of six house groups over three floors.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

In each house group, there are en-suite bedrooms, a bathroom with specialised bathing facilities, a comfortably furnished sitting area where residents can relax and chat with family and friends, a kitchenette and dining area, and each house group has a dedicated care staff team.

On the ground floor, there is a coffee bar, lounge and dining room with patio doors leading out to the garden. The ground floor also accommodates the hairdressing salon, sun therapy room and a cinema.

The first floor has been designed to support residents with dementia. Specialist features have been integrated to assist residents with memory loss to orientate themselves, whilst enabling them to retain their independence in a secure and welcoming environment. Many bedrooms overlook the gardens or the surrounding countryside. There is also a potting shed with a secure roof terrace and a quiet lounge on this floor.

On the second floor, there are five spacious en-suite bedrooms with a communal lounge, kitchenette and dining room. There is also a compliment
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Care Provided by Newstone House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1377

These prices are only a guideline, please contact Newstone House to find out the exact price for your requirements.

Contact Newstone House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Newstone House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • April King (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (61)

Visiting

  • At Newstone House, there is no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Newstone House, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Newstone House Reviews (109)

10

Newstone House has a Review Score of 10 (9.991) out of 10, based on 18 reviews in the last 2 years.
Over all time Newstone House has 109 reviews.

Overall Experience
  • 106
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Date Published
  • 109
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Reviewer Connection to Newstone House
  • 34
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  • 5
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Total of 109, showing 41-60
Review from Graham C (Husband of Resident) published on 6 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Newstone House has provided consistently high-quality care for my wife over the last two years. Both her physical and mental health have improved significantly during that time, leading to an obvious increase in happiness and reduction in anxiety, even as the illness continues to progress.
Prior to
the Covid lockdown interventions, I visited on most days and enjoyed the atmosphere, the various activities organised and the varied facilities available within the home. The overall achievement by the staff in creating a very liveable environment is the critical component in my wife's well being.
During the pandemic, the home has managed to keep good communication between residents and family with video calls and more recently with carefully organised safe visits. These have demonstrated to us as a family that the home has managed to continue the high quality of care in all aspects through what must be a very difficult time.
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Review from Liz A (Daughter of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic home and wonderful staff who have made Mum feel so welcome. They are doing an amazing job under some currently difficult circumstances due to Covid 19. I have been very impressed. Mum seems very happy.
Reply from April King, Home Manager at Newstone House
Thank you so much for your very kind review and the likelihood you would recommend us. Even after these difficult times have passed, we will continue to give your mother the care and consideration she…read more
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Review from Michael Y (Son of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been impressed with the atmosphere of work and care, every time I visit the home. The staff make sure the comfort and wellbeing of the residents are paramount and always show respect regarding their requirements, condition and in communication about issues and their concerns. Staff are all very
positive and personal in their understanding of residents and keen to understand if the home and staff are fulfilling requirements to a high standard.
During this Covid-19 epidemic, they have taken the risks and made the commitment to carry on in the duties and roles in order to make sure all the residents are safe and cared for - we cannot thank them enough. A key factor is the Newstone leadership team who set the standards and keep the discipline of task and quality of the care process, which reassures and ensures everyone, contractors, staff and residents, safe.
This sacrifice should be recognised/rewarded directly by the senior team now, and not forgotten when Covid-19 crisis is past.
Reply from April King, Home Manager at Newstone House
Thank you for your very kind review and the likelihood that you would recommend us. In these testing times, we thank you for recognising the hard work of the team, in keeping our residence happy and…read more
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Review from Stuart M (Son of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Throughout the three years, my mother has been cared for at Newstone, I have only had praise for the kindness, cleanliness and professionalism all staff have shown towards Mum. Every time I visit I see a smiling face, but if there has been a health problem with Mum I immediately have a phone call. Dementia
is a terrible disease but staff at Newstone somehow, I don’t know how, make light work of it. This is undoubtably down to training and the professionalism of all those involved, from cleaning staff to the manager. Green and Red shirts make my mum feel dignified and for that I will always be grateful. My thanks as ever for caring.
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Review from L P (Resident) published on 5 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff is great and the food is great. The other residents are very friendly.
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Review from I G (Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Swinging doors in the corridor very noisy.
A big thank you to the staff for their excellent care.
Reply from Elaine Farrer, Operations Director at Newstone House
Thank you for your comment and the likelihood you would recommend us - we have looked into the issue of the closure of the corridor fire doors and have adjusted them so that they close more quietly.
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Review from M W (Resident) published on 4 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Impossible to paise the care, kindness and friendliness sufficiently.
I was thoroughly spoilt by everyone.
Will recommend Newstone House and Colton care in the highest and warmest terms.
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Review from B B (Resident) published on 9 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone, without exception, has been caring, kind, friendly and helpful throughout my stay.
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Review from Marcus C (Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a very good time staying at Newstone House.
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Review from J S (Resident) published on 28 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very comfortably accommodated here and the establishment has a lovely atmosphere.
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Review from Diana F (Wife of Resident) published on 21 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having my husband in Newstone House gives me complete peace of mind that he is in the very best nursing/care environment and his every need is taken care of.
Every effort is made to ensure residents live in a happy, safe and extremely caring environment with well thought out and stimulating activities.
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Review from Sheelagh S (Wife of Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care and attention my husband is getting from being here. All of the staff and carers and nurses are quite lovely. This is a friendly and loving atmosphere. I am grateful that my husband is here.
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Review from Norma R (Resident) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a feeling of happiness that is very special.
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Review from Philip P (Son of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was made as comfortable as possible for the last few days of her life. Her stay at Newstone House was brief and we found all aspects of our dealings there to be excellent.
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Review from Clare T (Daughter of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am both delighted and impressed by every aspect of the care my mother has received at Newstone House. The staff are, without exception, wonderful. I so appreciate and am grateful for their kindness and thoughtfulness. The support they have also given me, as a relative, has made a great difference
and helped me throughout my mother's time here.
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Review from Virginia W (Daughter of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and welcoming and have made my father's stay very comfortable. He is treated with kindness and dignity.
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Review from Sam B (Granddaughter of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan needed emergency respite care and the team at Newstone House managed the move in a professional and caring manner reassuring us as a family and treating nan as one of their own. Nan has been very happy here enjoying the activities and has received an excellent service from all the caring staff
- Thank you :)
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Review from Rachael C (Daughter of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the way this home looks after my father.
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Review from Daphne A (Wife of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impressions are of a group of warm and friendly people, ready to provide a caring and supportive role in whatever is needed.


All queries are dealt with promptly, and reassurance is provided. I am happy to leave my precious husband at Newstone House knowing that his many needs will be addressed

with care and compassion.
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Review from Deborah L (Daughter of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was very happy and well cared for the whole time she was at Newstone House. But the care she received in her final two weeks was exceptional. Everyone connected with mum went above and beyond the call of duty looking after not only her but the family as well. We cannot thank you enough.
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Current Review Score: 10.0 (9.991)

Overview of Review Score

The Review Score of 10 (9.991) out of 10 for Newstone House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.991 for Newstone House is calculated as follows: ( (211 Excellents x 5) + (2 Goods x 4) ) ÷ 213 Ratings = 4.991
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Newstone House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (2)

April

April King

Job Title: Home Manager

April leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Laarni

Laarni Castello

Job Title: Clinical Lead

Laarni is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident through the delivery of consistently high levels of clinical care.

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