






Set in the historic market town of Sturminster Newton, Newstone House brings together residential, nursing and dementia care within a home designed to adapt to people's changing needs. Thoughtfully arranged into smaller household communities, it offers specialist support while maintaining a relaxed and familiar atmosphere where residents can continue living life in ways that feel comfortable.
Each household has its own character, creating spaces where neighbours become familiar faces and daily...
Care Provided by Newstone House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Newstone House for full pricing details and T&Cs.
Contact Newstone House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Colten Care Ltd
- Private Owned
Person in charge
- April King (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (61)
Visiting
- There are no specific visiting hours at Newstone House; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.
Parking
- Parking is available on site at Newstone House, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.
Newstone House Reviews (124)
Newstone House has a Review Score of 10 (9.994) out of 10, based on 28 reviews in the last 2 years.
Over all time Newstone House has 124 reviews.
We were very impressed when we first looked around Newstone House. My mum had lived with us for five years but had increasing nursing needs and we felt it was the right time for her to have high-quality care for her final months. My mum moved into the home in early June 2022 and settled well. She had always been a very fussy eater - but she loved the food and it was always hot and appetising. We did have some issues with internal communication over the three months she lived at the home but the manager and all staff were always receptive and responsive to any concerns and addressed any issues promptly. Some issues may have been due to staff Covid resulting in a high number of agency staff that didn't know her needs. However, I will always be so grateful to the wonderful staff who cared for her in her final few days, in particular the day she passed away. She was treated so sensitively by such kind and caring staff (as were we). It was definitely the right place for her.
Thank you for taking the time to complete the survey we really value your feedback, and we have been looking at how we can improve communication when we are having to use temporary staff. Thank you for your kind comments we will ensure this feedback is shared with the team.
My husband has very complex nursing requirements and Colten Care approached this professionally from the outset before agreeing to take him for respite care. The Home Manager visited us at home to be sure that Newstone House could accommodate his needs and then discussed it with the Clinical Lead. They undertook some extra training on PEG feeding for staff in readiness. When my husband went into the home for respite care the room was bright and clean. The nursing team gave me confidence that all the medication and nursing requirements would be met and there was a good balance between giving me a break from my caring role (i.e. not contacting me regularly) and contacting me when they really needed to. All the staff were friendly and I got the impression they were kind and patient with the residents. It is the best care home my husband was been in for respite.
My aunt moved to this care home in March 2020 and sadly has recently passed away after a short illness. The personnel were exceptional in helping me move my aunt into the home and settle her during the start of the pandemic. The whole family appreciated the support the home gave us. They managed the pandemic situation very well. My aunt's room, as well as the communal areas, were always clean and tidy. There is a wide variety of activities and trips to local places. The nursing team effectively communicate and provide an excellent level of care. The accounts department are supportive and efficient. All invoices are always correct and managed in an efficient way. My aunt thought very highly off all the staff and enjoyed living at the home. I feel the home is well managed and all the staff extremely efficient, caring and supportive. I would highly recommend this care home.
My mother and father have been residents of the home since 2012. My father sadly passed away in 2013 after a long-term illness. My mother sadly passed away on the 22nd of May 2022 aged 91 years old. My mother had been one of the longest-serving residents since the home had been opened. Without exception, the level of support and care has been over and above expectations. This includes front-of-house reception, front-line staff, day-to-day caring, kitchen staff plus management. My mother who was never the easiest to be pleased always was praising everything about the home, the love and care she was receiving and felt like part of a bigger family unit.
The facilities are excellent and comfortable: the air is not of a traditional care home but more like a hotel. The companion, nursing, care and kitchen teams work closely to make this a great place to reside.
Newstone House is a lovely home bright and modern with a good atmosphere. The rooms are clean and comfortable and the food very good with plenty of choices and caters for every need. The staff are nice friendly and professional with lots of time and thought for the residents in their care. There is such a welcoming atmosphere where you feel immediately at home
I really like it here. Food is lovely and staff is very friendly. The chat with other residents make me socially active and the activities here are wonderful. Especially the quiz, puzzles and cinema room experience. They also provide vicar service which meets my spiritual needs and I feel like a complete person in this place. I will say that Newstone House is the best place to stay.
I visited Newstone House throughout February this year to spend time with my father. Every staff member I met was friendly and welcoming on each visit. They gave the reassuring impression that they loved their job and that their sole focus was the residents' well-being. It was clear that my father was in good hands - he always appeared clean and well-groomed. His room was always clean, tidy and well supplied with everything he needed. I can't speak highly enough of the facility itself or the staff. A big thank you to all concerned.
Mum moved in during the summer as she was struggling to cope independently at home, despite valiantly battling on. My aunt had previously been a resident at Newstone for almost five years until she passed away at the age of 94 so we had confidence in mum's move.
Mum had a fall in July at the home and became a permanent resident. It is a relief to know that mum is receiving the professional and caring support and assistance she needs. She enjoys the food and put on some much-needed weight and always looks clean and cared for. The home is always clean and bright and a pleasant environment to be in.
As a family, we are grateful that mum is receiving the care that she needs at Newstone House. There are some outstanding carers there and I would like to express our gratitude and admiration to all the staff, especially for their work and commitment during these challenging Covid times.
Thank you so much for you kind comments, and that you would highly recommend us. These will be shared with the others in our team and we will continue to strive for excellence.
Dad has taken a while to settle in, but the staff have kept us informed during the whole process, together we have come up with different things to try and make the whole experience as good as we possibly could for Dad. Two months on and I feel we are getting there.
Just last week I sadly had to take him to a friends funeral, the staff at Newstone House had him ready for me when I turned up to collect him, Dad was in his suit, with black shoes and tie on, he looked impeccable to which I am grateful to all the staff.
I hate to say it but I think his tie was better than mine!
Many thanks.
My brother received the highest level of care, consideration, compassion, dignity and even affection for all the time he was at Newstone House. It was sad that my brother suffered from dementia but it was very fortunate he was able to be cared for at Newstone House by some really excellent staff.
Thank you so much for your kind review and that you would recommend us to others. It was a pleasure to care for your brother, he was part of our Newstone Family.
The outside space is beautiful, with colourful plants that provide a tranquil and pretty experience for both residents and visitors alike.
The parents are treated with dignity and visitors like friends. I was very impressed.
It was great to finally see Mum in person after being unable to visit her due to Covid travel restrictions since she moved to Newstone House in November 2020. It was such a relief to see her more content and less troubled in herself, and that her needs and safety were all being met in such a kind and compassionate yet professional manner. I only have praise for everyone I met at the home, from the carers, companionship team, nurses, cleaners, laundry team, catering team and caretakers to management and the lovely team on reception. All their interactions with mum felt genuine, kind and loving. Her room looked lovely, as did she and it was great to see that she is entertained and is enjoying being in the lounge and beautiful gardens and getting involved in some activities on the days when she can. Newstone House is a fantastic home where nothing seems too much trouble and although it is never easy leaving after a visit, this time I know she is in good hands and I do not have to worry.
Pre-Covid Dad enjoyed many trips out, including one specifically tailored to him where he visited the village where he was stationed at the beginning of the war.
We were very impressed recently when staff worked very hard to make it possible for four family members to celebrate Dad’s 100th birthday at a socially-distanced party. They went beyond the call of duty to ensure that we all had a memorable and happy time.
We can’t thank them enough for everything they’ve done for him over the years, and particularly over the last few difficult months.
We would not hesitate to recommend Newstone House to anyone wanting first-class care for a family member or friend.
Pre covid he thoroughly enjoyed the trips out organised by the home and still talks about his visit to a safari park.
The staff in his words are wonderful and can't do enough for him.
My sister and I feel that we could not have found a better home for dad and are very happy with the care that he receives.
A special thank you must go to the staff for everything they did to help dad celebrate his 100th birthday, it what a fantastic effort bearing in mind the current situation and very much appreciated by dad and the family.
Prior to the Covid lockdown interventions, I visited on most days and enjoyed the atmosphere, the various activities organised and the varied facilities available within the home. The overall achievement by the staff in creating a very liveable environment is the critical component in my wife's well being.
During the pandemic, the home has managed to keep good communication between residents and family with video calls and more recently with carefully organised safe visits. These have demonstrated to us as a family that the home has managed to continue the high quality of care in all aspects through what must be a very difficult time.
A fantastic home and wonderful staff who have made Mum feel so welcome. They are doing an amazing job under some currently difficult circumstances due to Covid 19. I have been very impressed. Mum seems very happy.
Thank you so much for your very kind review and the likelihood you would recommend us. Even after these difficult times have passed, we will continue to give your mother the care and consideration she and all our other residents deserve.
During this Covid-19 epidemic, they have taken the risks and made the commitment to carry on in the duties and roles in order to make sure all the residents are safe and cared for - we cannot thank them enough. A key factor is the Newstone leadership team who set the standards and keep the discipline of task and quality of the care process, which reassures and ensures everyone, contractors, staff and residents, safe.
This sacrifice should be recognised/rewarded directly by the senior team now, and not forgotten when Covid-19 crisis is past.
Thank you for your very kind review and the likelihood that you would recommend us. In these testing times, we thank you for recognising the hard work of the team, in keeping our residence happy and safe. The high quality of care given by the team isn’t just for these hard times but will continue on in the future, keeping your mother and the rest of our residents living their lives to the full.
Throughout the three years, my mother has been cared for at Newstone, I have only had praise for the kindness, cleanliness and professionalism all staff have shown towards Mum. Every time I visit I see a smiling face, but if there has been a health problem with Mum I immediately have a phone call. Dementia is a terrible disease but staff at Newstone somehow, I don’t know how, make light work of it. This is undoubtably down to training and the professionalism of all those involved, from cleaning staff to the manager. Green and Red shirts make my mum feel dignified and for that I will always be grateful. My thanks as ever for caring.
The staff is great and the food is great. The other residents are very friendly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 09 Jul 2026
More than 35 managers in various roles have participated in Colten Care’s third-level ‘Excel’ Leadership & Management Course in the past 18 months to two years. They include the group’s...
- 18 Feb 2025
A Strictly-style ballroom dance competition supported Colten Care has raised more than £80,000 for a Dorset-based palliative care charity. Forest Holme Hospice’s Strictly Extravaganza, which had headline sponsorship from Colten...
- 18 Feb 2025
Colten Care has trained 32 team members as Mental Health First Aiders (MHFAs) to help colleagues maintain and improve their work-life balance. Colten Care has prioritised the training as part...
There are no upcoming events for Newstone House.
Awards / Recognitions (17)
- 30 Jan 2026Recipient: Newstone House
- 30 Jan 2026Recipient: Colten Care Ltd
- 31 Jan 2025Recipient: Newstone House
Accreditations
There are no accreditations posted yet for Newstone House.
Meet the Team (2)

April leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Laarni is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident through the delivery of consistently high levels of clinical care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newstone House to verify any information. View our terms and conditions. Newstone House has an Enhanced Service -more info.
