Newstone House

Stourcastle, Sturminster Newton DT10 1FF
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Top 20 carehome certificate
10 108 Reviews
  • Newstone House, Sturminster Newton
Newstone House is located in the ancient market town of Sturminster Newton and comprises of six house groups over three floors.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

In each house group, there are en-suite bedrooms, a bathroom with specialised bathing facilities, a comfortably furnished sitting area where residents can relax and chat with family and friends, a kitchenette and dining area, and each house group has a dedicated care staff team.

On the ground floor, there is a coffee bar, lounge and dining room with patio doors leading out to the garden. The ground floor also accommodates the hairdressing salon, sun therapy room and a cinema.

The first floor has been designed to support residents with dementia. Specialist features have been integrated to assist residents with memory loss to orientate themselves, whilst enabling them to retain their independence in a secure and welcoming environment. Many bedrooms overlook the gardens or the surrounding countryside. There is also a potting shed with a secure roof terrace and a quiet lounge on this floor.

On the second floor, there are five spacious en-suite bedrooms with a communal lounge, kitchenette and dining room. There is also a compliment
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Care Provided by Newstone House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1377

These prices are only a guideline, please contact Newstone House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • April King (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (61)

Visiting

  • At Newstone House, there is no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Newstone House, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Newstone House Reviews (108)

10

Newstone House has a Review Score of 10 (9.987) out of 10, based on 19 reviews in the last 2 years.
Over all time Newstone House has 108 reviews.

Overall Experience
  • 105
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Date Published
  • 108
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  • 19
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Reviewer Connection to Newstone House
  • 33
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  • 7
  • 5
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  • 1
  • 1
  • 1
  • 1
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Total of 108, showing 61-80
Review from M S (Son of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is far beyond what I expected, the attention to detail and care is excellent. The room my mother has is wonderful and she has everything she needs.
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Review from Hilary D (Daughter of Resident) published on 7 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had a tragically short stay at Newstone House at what turned out to be the end of his life. The care he received was excellent and the way that the staff managed his last few days and hours was outstanding - caring, respectful, thoughtful. They were incredibly supportive of me too and in a way,
I felt that dad and I were at home. The help and support for advanced planning was very good and the so last few hours of his life were not ruined by having to make any awful decisions.
Just can't thank them enough.
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Review from Peter B (Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere is always kind and happy with the care I receive.
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Review from Robert C (Resident) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, helpful staff. Well looked after in an efficient manner.
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Review from Alec G (Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home and staff extremely welcoming and helpful - cannot fault them.
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Review from E M (Daughter of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Colten Care in Sturminster Newton is a wonderfully well-run home. The staff are very friendly, the home is clean and the management are approachable and always around to talk about wishes and concerns.
Our mum has settled well for respite and we are able to relax when she is there as I have total trust
that she is getting the best care possible.
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Review from Angela S (Sister of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Newstone House is quite incredible. The staff and carers I believe do all they can to make the residents feel loved and personal care is second to none. I feel very comforted by the welcome I receive as soon as I enter Newstone House.
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Review from Tracy P (Daughter of Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has gone from strength to strength since residing at Newstone House. She moved to Newstone following a fall at her home in 2015. Her injuries coupled with her growing dementia made it very difficult for her to continue living at home alone.
Her prognosis did not look good.
Now here we are,
two and a half years later; she looks wonderful, she is happy and above all is thriving in the caring environment of Newstone House.
Nothing seems too much trouble and the management and staff are extremely professional. It is a pleasure to visit her at the home, especially to see her joy when participating in arts and crafts.
As my mother often says, she wouldn't want to live anywhere else and I'm 100% happy with that.
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Review from S S (Niece of Resident) published on 24 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We always get a warm welcome from everyone every time we visit. Very caring, helpful and well informed staff. This is a very clean and smart home with nice lounges and open spaces for visits.
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Review from S P (Daughter of Resident) published on 18 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I contacted Newstone to going and having a look around, then the manager coming out to access my mother the process was first class. Then my mother moved to Newstone at the beginning of September and the staff could not be kinder, more caring. They made the whole process for her and
her family much easier. I cannot praise them more highly.
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Review from L P (Daughter of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum became a resident at Newstone House on 22nd September. The help and support I received from all the staff in preparing for the move were exceptional. I was given all the time I needed with the manager to explain mum's specific needs. The overall impression was an organisation with excellent values
and one team working together to achieve high standards of care, dignity and value for money.
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Review from Amy S (Daughter of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at this home for the last four and a half years. We are extremely happy with the level of care he has experienced. The home has a calm but lively atmosphere and all members of staff go out of the way to provide support towards my father and our family.
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Review from Keith P (Son of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum arrived at Newstone House on the 10/09/2017.


I am very happy with the home, the care she is receiving and is settling in well.


The staff are very caring and respectful. No complaints.

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Review from Elizabeth B (Niece of Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think this is a beautiful home. The staff are all very kind, caring and hard working.
They have been very good to my aunt and whenever we have visited she has been happy, warm and comfortable.
The home has excellent professional standards.
The manager here is kind, very courteous and always goes
the extra mile. I would highly recommend this care home.
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Review from S H (Daughter-in-law of Resident) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first time we visited Newstone House, the friendliness and care of the staff was exceptional. We know that our mother will be safe, happy and content here.
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Review from P U (Wife of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff friendly and efficient.
Food very good.
Overall ambience very good.
Rooms comfortable and spacious.
Good selection of activities.
Would recommend Newstone House to anybody wanting this type of care.
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Review from Roy C (Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant stay for two weeks.
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Review from Valerie R (Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like it very much.
The food is tasty.
The staff are excellent.
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Review from Heather F (Resident) published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed here in 2014 and was very comfortable. I have returned this year and found Newstone House still has a very high standard.


Staff were wonderful, especially Reception staff who were always ready to share a laugh and a joke. It would have been nice to have seen more of the management.

Reply from Elaine Farrer, Operations Director at Newstone House

“Thank you for your comments about the arrangements for care at Newstone House. With regard to the management, unfortunately on the day of your admission the manager was dealing with a situation and was unable to welcome you on the day, for that we apologise. Thank you, again, for your review.”

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Review from Camilla O (Granddaughter of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely experience. The staff were superb.
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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Newstone House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.987 for Newstone House is calculated as follows: ( (221 Excellents x 5) + (3 Goods x 4) ) ÷ 224 Ratings = 4.987
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Newstone House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (2)

April

April King

Job Title: Home Manager

April leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Laarni

Laarni Castello

Job Title: Clinical Lead

Laarni is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newstone House to verify any information. View our terms and conditions. Newstone House has an Enhanced Service - more info.