Newstone House

Stourcastle, Sturminster Newton DT10 1FF
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Top 20 carehome certificate
10 119 Reviews
  • Newstone House, Sturminster Newton
Newstone House is located in the ancient market town of Sturminster Newton and comprises of six house groups over three floors.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine.

The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

In each house group, there are en-suite bedrooms, a bathroom with specialised bathing facilities, a comfortably furnished sitting area where residents can relax and chat with family and friends, a kitchenette and dining area, and each house group has a dedicated care staff team.

On the ground floor, there is a coffee bar, lounge and dining room with patio doors leading out to the garden. The ground floor also accommodates the hairdressing salon, and a cinema.

The first floor has been designed to support residents with dementia. Specialist features have been integrated to assist residents with memory loss to orientate themselves, whilst enabling them to retain their independence in a secure and welcoming environment. Many bedrooms overlook the gardens or the surrounding countryside. There is also a café with a secure roof terrace and a quiet lounge on this floor.

On the second floor, there are five spacious en-suite bedrooms with a communal lounge, and a suite that can accommodate couples.
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Care Provided by Newstone House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1433

These prices are only a guideline, please contact Newstone House to find out the exact price for your requirements.

Contact Newstone House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Newstone House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • April King (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (61)

Visiting

  • At Newstone House, there is no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Newstone House, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Newstone House Reviews (119)

10

Newstone House has a Review Score of 10 (9.993) out of 10, based on 25 reviews in the last 2 years.
Over all time Newstone House has 119 reviews.

Overall Experience
  • 116
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Date Published
  • 119
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Reviewer Connection to Newstone House
  • 39
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Total of 119, showing 61-80
Review from Diana F (Wife of Resident) published on 21 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having my husband in Newstone House gives me complete peace of mind that he is in the very best nursing/care environment and his every need is taken care of.
Every effort is made to ensure residents live in a happy, safe and extremely caring environment with well thought out and stimulating activities.
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Review from Sheelagh S (Wife of Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care and attention my husband is getting from being here. All of the staff and carers and nurses are quite lovely. This is a friendly and loving atmosphere. I am grateful that my husband is here.
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Review from Norma R (Resident) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a feeling of happiness that is very special.
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Review from Philip P (Son of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was made as comfortable as possible for the last few days of her life. Her stay at Newstone House was brief and we found all aspects of our dealings there to be excellent.
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Review from Clare T (Daughter of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am both delighted and impressed by every aspect of the care my mother has received at Newstone House. The staff are, without exception, wonderful. I so appreciate and am grateful for their kindness and thoughtfulness. The support they have also given me, as a relative, has made a great difference
and helped me throughout my mother's time here.
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Review from Virginia W (Daughter of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and welcoming and have made my father's stay very comfortable. He is treated with kindness and dignity.
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Review from Sam B (Granddaughter of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan needed emergency respite care and the team at Newstone House managed the move in a professional and caring manner reassuring us as a family and treating nan as one of their own. Nan has been very happy here enjoying the activities and has received an excellent service from all the caring staff
- Thank you :)
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Review from Rachael C (Daughter of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the way this home looks after my father.
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Review from Daphne A (Wife of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impressions are of a group of warm and friendly people, ready to provide a caring and supportive role in whatever is needed.


All queries are dealt with promptly, and reassurance is provided. I am happy to leave my precious husband at Newstone House knowing that his many needs will be addressed

with care and compassion.
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Review from Deborah L (Daughter of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was very happy and well cared for the whole time she was at Newstone House. But the care she received in her final two weeks was exceptional. Everyone connected with mum went above and beyond the call of duty looking after not only her but the family as well. We cannot thank you enough.
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Review from Michael W (Son of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in every respect. I have always found my Mum to be in a clean comfortable and secure environment.
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Review from M S (Son of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is far beyond what I expected, the attention to detail and care is excellent. The room my mother has is wonderful and she has everything she needs.
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Review from Hilary D (Daughter of Resident) published on 7 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had a tragically short stay at Newstone House at what turned out to be the end of his life. The care he received was excellent and the way that the staff managed his last few days and hours was outstanding - caring, respectful, thoughtful. They were incredibly supportive of me too and in a way,
I felt that dad and I were at home. The help and support for advanced planning was very good and the so last few hours of his life were not ruined by having to make any awful decisions.
Just can't thank them enough.
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Review from Peter B (Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere is always kind and happy with the care I receive.
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Review from Robert C (Resident) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, helpful staff. Well looked after in an efficient manner.
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Review from Alec G (Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home and staff extremely welcoming and helpful - cannot fault them.
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Review from E M (Daughter of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Colten Care in Sturminster Newton is a wonderfully well-run home. The staff are very friendly, the home is clean and the management are approachable and always around to talk about wishes and concerns.
Our mum has settled well for respite and we are able to relax when she is there as I have total trust
that she is getting the best care possible.
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Review from Angela S (Sister of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Newstone House is quite incredible. The staff and carers I believe do all they can to make the residents feel loved and personal care is second to none. I feel very comforted by the welcome I receive as soon as I enter Newstone House.
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Review from Tracy P (Daughter of Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has gone from strength to strength since residing at Newstone House. She moved to Newstone following a fall at her home in 2015. Her injuries coupled with her growing dementia made it very difficult for her to continue living at home alone.
Her prognosis did not look good.
Now here we are,
two and a half years later; she looks wonderful, she is happy and above all is thriving in the caring environment of Newstone House.
Nothing seems too much trouble and the management and staff are extremely professional. It is a pleasure to visit her at the home, especially to see her joy when participating in arts and crafts.
As my mother often says, she wouldn't want to live anywhere else and I'm 100% happy with that.
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Review from S S (Niece of Resident) published on 24 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We always get a warm welcome from everyone every time we visit. Very caring, helpful and well informed staff. This is a very clean and smart home with nice lounges and open spaces for visits.
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Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for Newstone House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.993 for Newstone House is calculated as follows: ( (295 Excellents x 5) + (2 Goods x 4) ) ÷ 297 Ratings = 4.993
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Newstone House is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (2)

April

April King

Job Title: Home Manager

April leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Laarni

Laarni Castello

Job Title: Clinical Lead

Laarni is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newstone House to verify any information. View our terms and conditions. Newstone House has an Enhanced Service - more info.