Newstone House

Stourcastle, Sturminster Newton DT10 1FF
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Top 20 carehome certificate
10 114 Reviews
  • Newstone House, Sturminster Newton
Newstone House is located in the ancient market town of Sturminster Newton and comprises of six house groups over three floors.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

In each house group, there are en-suite bedrooms, a bathroom with specialised bathing facilities, a comfortably furnished sitting area where residents can relax and chat with family and friends, a kitchenette and dining area, and each house group has a dedicated care staff team.

On the ground floor, there is a coffee bar, lounge and dining room with patio doors leading out to the garden. The ground floor also accommodates the hairdressing salon, sun therapy room and a cinema.

The first floor has been designed to support residents with dementia. Specialist features have been integrated to assist residents with memory loss to orientate themselves, whilst enabling them to retain their independence in a secure and welcoming environment. Many bedrooms overlook the gardens or the surrounding countryside. There is also a potting shed with a secure roof terrace and a quiet lounge on this floor.

On the second floor, there are five spacious en-suite bedrooms with a communal lounge, kitchenette and dining room. There is also a compliment
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Care Provided by Newstone House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1377

These prices are only a guideline, please contact Newstone House to find out the exact price for your requirements.

Contact Newstone House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Newstone House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • April King (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (61)

Visiting

  • At Newstone House, there is no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Newstone House, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Newstone House Reviews (114)

10

Newstone House has a Review Score of 10 (9.992) out of 10, based on 21 reviews in the last 2 years.
Over all time Newstone House has 114 reviews.

Overall Experience
  • 111
  • 3
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Date Published
  • 114
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Reviewer Connection to Newstone House
  • 36
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  • 5
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  • 1
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Total of 114, showing 81-100
Review from S H (Daughter-in-law of Resident) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first time we visited Newstone House, the friendliness and care of the staff was exceptional. We know that our mother will be safe, happy and content here.
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Review from P U (Wife of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff friendly and efficient.
Food very good.
Overall ambience very good.
Rooms comfortable and spacious.
Good selection of activities.
Would recommend Newstone House to anybody wanting this type of care.
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Review from Roy C (Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant stay for two weeks.
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Review from Valerie R (Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like it very much.
The food is tasty.
The staff are excellent.
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Review from Heather F (Resident) published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed here in 2014 and was very comfortable. I have returned this year and found Newstone House still has a very high standard.


Staff were wonderful, especially Reception staff who were always ready to share a laugh and a joke. It would have been nice to have seen more of the management.

Reply from Elaine Farrer, Operations Director at Newstone House“Thank you for your comments about the arrangements for care at Newstone House. With regard to the management, unfortunately on the day of your admission the manager was dealing with a situation and was unable to welcome you on the day, for that we apologise. Thank you, again, for your review.”
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Review from Camilla O (Granddaughter of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely experience. The staff were superb.
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Review from Barbara R (Friend of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friend was cared for in this nursing home and we have been very pleased with all the care and attention he received from all the staff at all levels. My husband and I were always made so very welcome as regular visitors.
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Review from Ruth A (Sister of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was at Newstone House for 3 years. The care that she received was gold standard from start to finish. I cannot fault the staff. The kindness to me and my sister has been overwhelming. The rest of her stay my sister was bed bound. Never at any time did she have pressure sores. I never had a
single thing to complain about. I just don't know how to thank them.
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Review from Jonthan T (Grandson of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A great place, thank you for looking after my grandma so well.
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Review from Heather C (Daughter of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mother has been at Newstone House her care has been exemplary. The staff are warm, friendly and accommodating towards her needs.
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Review from Liz D (Daughter of Resident) published on 23 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident since 2012 and has very much enjoyed the cheerful and helpful nature of the Home. He loves going out on minibus trips, but equally enjoys activities indoors such as art, gardening club and flower arranging for the dining room. There is always a choice of activities and
residents are also welcome to stay in their well-equipped and beautifully furnished rooms if they so wish.
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Review from Derek D (Friend of Resident) published on 16 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We enjoy visiting our friend at Newstone House regularly. We are always warmly welcomed by all.
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Review from Christine W (Daughter of Resident) published on 31 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has just enjoyed his fourth visit to the home for short term respite care and, as on previous occasions, has been very happy with his stay. The staff could not be more welcoming and friendly, both to residents/service users and to family members and the facilities and service are superb.
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Review from Betty S (Friend of Resident) published on 27 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been an 'official' visitor almost since the home opened. It is warm, welcoming and comfortable. I have found the staff without exception kind, caring and happy. It makes such a difference to see a smiling face. I go when I can to chat and help. I have been instrumental in getting three people
to come to Newstone. The food is good and varied. The house is continually trying to keep the people interested in what is going on. the events put on are quite spectacular.
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Review from Diane F (Daughter of Resident) published on 24 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since February 2012, my mother has been cared for at Newstone House, respite and as a resident. In that time my mother has received excellent care and understanding from the whole team. Although her care needs can sometimes be challenging, I always have faith in the knowledge and understanding her care,
safety and wellbeing are always first ,help is given in her own interest to feel comfortable happy and settled. Newstone House has become our home to visit mum, we feel the warm friendly welcome with each visit, as a family everyone cares like extended family members. Thank you to the team at Newstone House.
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Review from Michael W (Husband of Resident) published on 20 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife had Alzheimers and had been in the home for 3 1/2 years. Throughout the time she has been cared for with the utmost friendly attitude and the professional care of the highest standards.
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Review from Jean F (Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've lived in the home for nearly four years. I enjoy living here and the people who look after me are very good and very caring.
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Review from N N (Resident) published on 6 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both before and during the beginning, the care supplied we have in the home, excellent.
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Review from Roger B (Friend of Resident) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are caring and considerate. The meals are well prepared with daily choices. The homes cleanliness is beyond reproach. The residents room whilst small is adequate, airy and clean with a view over the south facing gardens.
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Review from Michael R (Friend of Resident) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The resources are remarkable and the best that I have seen in the UK. The staff are friendly and caring even with difficult residents. The surroundings are clean, bright and welcoming. The overall impression is very good and if the occasion should arrive I would highly recommend Newstones.
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Current Review Score: 10.0 (9.992)

Overview of Review Score

The Review Score of 10 (9.992) out of 10 for Newstone House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.992 for Newstone House is calculated as follows: ( (247 Excellents x 5) + (2 Goods x 4) ) ÷ 249 Ratings = 4.992
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Newstone House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (2)

April

April King

Job Title: Home Manager

April leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.

Laarni

Laarni Castello

Job Title: Clinical Lead

Laarni is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newstone House to verify any information. View our terms and conditions. Newstone House has an Enhanced Service - more info.