Prestbury House Care Home

West Park Drive, Macclesfield SK10 3GR
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9.6 214 Reviews
  • Prestbury House Care Home, Macclesfield
Located minutes from Macclesfield town centre, Prestbury House Care Home provides 24 hour residential, nursing, dementia and respite care for individuals living in Cheshire. Purpose-built to provide exceptional 24 hour care, Prestbury House is an elegant and spacious home designed with its residents in mind. Open since 2011, Prestbury House residents benefit from living in a calm and homely environment with numerous fantastic communal features, including living and dining rooms, a hairdressing and nail salon, a dedicated activities and wellbeing room and a private dining room perfect for celebrating special occasions. Every resident has their own private bedroom with an en suite wetroom. Prestbury House has a secure landscaped garden for its residents to use as they wish, whether it be for a gentle stroll, some exercise or a cup of tea.

The expert team at Prestbury House includes an enthusiastic and creative activities and wellbeing team who plan a busy schedule of weekly activities tailored towards their residents interests.
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Care Provided by Prestbury House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Nursing Care: from £1905

The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.


Their Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.


For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.


Please call them to discuss availability and arrange a visit.

The price(s) shown are provided by the care home. Contact Prestbury House Care Home for full pricing details and T&Cs.

Contact Prestbury House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Prestbury House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nishi Gottlieb (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 51+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time.

Parking

  • Ample parking available on site.

Prestbury House Care Home Reviews (214)

9.6

Prestbury House Care Home has a Review Score of 9.6 (9.633) out of 10, based on 39 reviews in the last 2 years.
Over all time Prestbury House Care Home has 214 reviews.

Overall Experience
  • 168
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Date Published
  • 214
  • 11
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  • 39
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Reviewer Connection to Prestbury House Care Home
  • 82
  • 25
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  • 15
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  • 7
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  • 6
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  • 4
  • 3
  • 2
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  • 1
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Total of 214, showing 1-20
Review from Paul J (Respite Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very enjoyable and relaxed respite stay. A great experience. Staff were very helpful, kind and caring, and always ready to listen.
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Review from Steven B (Husband of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family and friends have all been very reassured by the wonderful care and facilities you have provided to my wife at Prestbury House. The professionalism and friendliness afforded by the staff have made this very difficult time for us much more bearable. Excellent facilities.
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Review from D L (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prestbury House is amazing. Staff are attentive, excellent with the residents. Always there if we need to ask anything. Excellent food, Mum enjoys the food. Very clean. Activities are very good. All in all - excellent.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeIt is great to hear such positive feedback about our team and home - thank you!
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Review from Philip L (Mother-in-law of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with Prestbury House. The staff are caring, friendly and always willing to help and residents supported at all times. There are plenty of activities organised which keep everyone engaged. Everywhere is very clean and well-maintained. The meals served are excellent and varied. Overall
we are very happy with the care and attention offered to our mother-in-law.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your fantastic review. It is great to hear you are pleased with all aspects of our home.
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Review from Lindsey S (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prestbury House has looked after my Mum for the last three years.It has been the most loving and caring environment for both herself and me!The staff have been so kind,helpful ,and extremely hard working.I cannot praise them enough.The food,furnishings and events are all carefully thought out and managed
beautifully.
Thoroughly recommend!!
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for leaving us such positive feedback. It has been a pleasure and an honour to have your mum with us these past three years.
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Review from J H (Wife of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband became a resident at the beginning of March he has settled in well and all the staff are extremely kind and caring when dealing with my husband. Whilst the staff are constantly busy on the dementia floor they always have time to treat me husband with respect and patience. They also
make time to answer any questions I have. I highly recommend Prestbury House.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your kind words. It fills me with pride to hear you are happy with our team and the care your husband receives.
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Review from Nicky R (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are all very attentive and helpful. Nice outdoor area and reasonable size public lounge. A nice assortment of outings, although only a couple of residents can attend at once due to need for one-on-one staffing. More evening activities after 6 would be nice, and some more musical venues, as many
residents seem engaged. Bistro area is very small and parking can be an issue, but not sure how this could be resolved. Mum would have benefited from more one-on-one care to keep her mobile but that window has closed. When special events provide food it should replace lunch or dinner so more appreciated.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your feedback. I will be sure to take your comments on board.
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Review from Alison H (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely gardens, lounge/conservatory more like a hotel where you'd go on holiday, not a care home. Staff are lovely, welcoming and very caring. The dining room is like a restaurant, no canteen-like feeling that you get in many homes in the area. The activities team are excellent, always trying to find
something different to do. A few more staff would give residents more one-on-one time for a push-out in wheelchair.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for leaving us a review. It is great to hear your positive feedback about our home. I will be sure to take your comments about one-on-one time on board and see what we can do to improve in this area.
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Review from B R (Son of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During Mum's end of life care, the home was attentive, caring and personally involved in her final days.
The pack of lighting, music and other sensory items created a calm and dignified atmosphere.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking a moment to share such kind words during this difficult time. It was truly an honour to care for your mum. Please know you are always welcome at Prestbury House.
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Review from John D (Respite Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recovering from a hip operation, I could manage to do most things without the help from staff, but even so, there were always staff available and ready to help if need be. Having stayed for 2 weeks, I found the home was well run and have no complaints.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking a moment to leave us a review. It was an honour to assist in your recovery. Please do visit us soon for coffee and a catch up!
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Review from K M (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is being cared for with the most professional and kind staff who understand her challenges and respect her wishes and keep her dignity.
I cannot express how grateful her family are to see her so happy given how frustrated she sometimes gets with everyday life.
Staff are the key ingredient
but facilities are excellent and the variety of activities keep her mind alert and mixing with other residents also helps her disposition.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your feedback. It is a pleasure to have your mother with us and to be able to provide her with care and bring her happiness.
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Review from Helen W (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is a new resident but from the outset she has been welcomed and cared for by all the staff who are patient and caring. They are thoughtful and treat Mum with dignity at all times. Mum has been encouraged to get involved and she's happy and making friends. There is a marked improvement in Mum's physical
and mental health. The food and facilities are excellent. All the staff are helpful and kind. We've had an excellent experience and would highly recommend Prestbury House.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. We are very pleased to hear that your mum has settled in well with us. We will pass your kind words on to our team, as they mean a lot to everyone here at Prestbury House.
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Review from Shaun B (Husband of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home provided an excellent place for Jane to recover from her hip operation. The outstanding factor in our visit was the staff. They were friendly and very supportive. Staff were flexible and understanding, which created a good atmosphere. We did not make use of many of the facilities and activities
but they all looked very good. Thank you very much.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking a moment to leave us a review. I am glad to hear we were able to assist in your wife's recovery. Please do both visit us soon for coffee and a catch up!
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Review from Louise H (Daughter of Resident) published on 2 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are professional but very caring with my mother
They encourage mum to try the activities but are respectful of her wishes
Staff make time to chat with my mum & have taken interest in her family photos
Little things like toping up the water in her flowers are appreciated
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. It is an honour to care for your mother and we will pass your kind words onto our staff.
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Review from D F (Husband of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was in the home for over 18 months and had excellent care with every detail as good as it gets.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. We are truly grateful for your kind words.
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Review from J B (Resident) assisted by family/friend published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was apprehensive when I transferred here from hosputal but soon felt very welcome and safe. The staff have all been very kind, friendly and supportive. Nothing has been too much trouble. Thank you for all your assistance.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. It is an honour to care for you and we are delighted to hear that you feel welcome in our home.
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Review from S D (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been so pleased with the care my mum has received. Nothing is too much trouble. We are always kept updated on her health and emotional needs. All the staff are friendly and approachable. Highly recommend Prestbury House.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your kind review of Prestbury House. We are grateful to hear that you and your mother are pleased with the care that she is receiving with us.
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Review from C M (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Prestbury House have been so wonderful to engage with and always cared for mum with such professionalism and dignity. We could not ask for more and will always be grateful for the love and compassion shown to both our mum and us as a family.
Thank you doesn't quite seem enough for the wonderful
team here.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThis is incredibly heart-warming to hear, thank you. It is a pleasure to have your mum with us.
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Review from J G (Relative of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely faultless in all areas. Excellent!
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for such positive feedback - this is great to hear.
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Review from M N (Friend of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been at Prestbury House now for over 12 months and I am over the moon with the care and attention she is receiving. She is engaged in activities and loves the food! The staff go above and beyond, and we couldn't be happier
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeIt is great to hear you are happy with your friend's care and that she is enjoying life at Prestbury House.
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Current Review Score: 9.6 (9.633)

Overview of Review Score

The Review Score of 9.6 (9.633) out of 10 for Prestbury House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.633 for Prestbury House Care Home is calculated as follows: ( (347 Excellents x 5) + (74 Goods x 4) + (30 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 460 Ratings = 4.633
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Prestbury House Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (3)

Nishi

Nishi Gottlieb

Job Title: Home Manager Joined: 2023

Hello, my name is Nishi, and I am the Home Manager here at Prestbury House.


I have over 30 years of experience working in hospitals across the world and worked as a Registered General Nurse and midwife in India from 1990 to 1994. I have worked in care home management for over 15 years.


Working in various roles across different organisations, primarily within a care home, has given me a deep appreciation for creating a nurturing and joyful environment for our residents. I am most inspired by the opportunity to make a meaningful difference, where each person feels valued, respected and celebrated for who they are and the journey they’ve lived. My goal is to bring warmth and happiness, to make our residents feel safe, well-cared for and uplifted. Being in a care home should feel like the beginning of a fulfilling chapter, where every resident’s wishes are honoured and their days are filled with joy, dignity and purpose.

Jake

Jake Turner

Job Title: Client Services Manager Joined: 2024

Hello, my name is Jake, and I am the Client Services Manager here at Prestbury House.


I have worked in client services for over ten years in Canada, Australia and the UK, and I am now focused on supporting the local community in Macclesfield and Prestbury.


My role is centred around making the process of looking for care as stress-free as possible. I support family members who are seeking care for a loved one and also lead community support and outreach, ensuring members of our community have the support they need.

Sam

Sam Brooks

Job Title: Head Chef Joined: 2020

Hello, my name is Sam Brooks, and I am the Head Chef here at Prestbury House.


I have a Level 3 City and Guilds Hospitality and Catering qualification.

Frequently Asked Questions about Prestbury House Care Home

What types of Care is Prestbury House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Prestbury House Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Prestbury House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Prestbury House Care Home to the centre of Macclesfield?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Prestbury House Care Home to verify any information. View our terms and conditions. Prestbury House Care Home has an Enhanced Service - more info.