Peaker Park Care Village

Mum is always happy and well cared for. Staff are friendly and communication is excellent about Mum's health and well being.

My mother was in Mulbury House Peaker Park for a total of five and a half weeks under a caring, dedicated team receiving palliative care. Their care and that off Peaker Park was totally professional and at the same time individual. Giving and going beyond duty of care. They also nurtured us the family with such dignity. I cannot express my feelings of gratitude enough. You all made my mother's end of life care so calm and loving. Thank you all.

I wish to thank the staff, both past and present, for all their hard work.

I can recommend Peaker Park wholeheartedly if you are looking for a caring, professional home for a person with Alzheimer's. My mother has been a resident for 5 years and recently had end-of-life care there. I am full of praise for the care my mother received and the treatment we were given at this time from carers to office staff alike. My sincere thanks goes out to them all. I shall miss my visits there and will always recommend them on every possible occasion in the future.

My father is not well enough to take part in many activities so am unable to comment on them.

My mother was a resident at Peaker Park for about 2 years until her death. During that time she was lovingly cared for by staff who put in the extra effort to ensure her last few months were as comfortable as possible. Particularly at the end, we were impressed with how the staff kept a close watch on her.

Staff were loving and attentive to him and the family and very understanding to/of us all, particularly on the day of his death. We always knew he would not be at Peaker Park for very long, but were so pleased with the relationships he built up in the short time he was there.

My mother spent her last few months at Peaker Park on the Bowden Unit. The palliative, social care was excellent and the carers and nurses were magnificent with my mother whose mental health was sometimes very challenging, plus her deteriorating head wound needed professional care also, which was catered for fantastically. The staff are truly caring to the residents and are very kind and thoughtful and treated my mother with the utmost dignity. Finally, after moving from 3 care/nursing homes we found Peaker Park.

My husband has received the best possible care since being admitted to Boden Unit. Peaker Park Care Village on 27th August 2018. All of the staff are kind, caring and dedicated to the well being of the residents in their care.

Sadly my mother wasn't in Peaker Park for long as her condition quickly deteriorated. She needed total nursing care. All staff without exception, treated, not only my mother but myself and family members with the utmost respect and consideration. Their loving care for my mother went above and beyond making memories of my mothers last days comforting.

Relatives can come and go whenever they like and the staff are marvellous.

The care provided by carers is excellent. There are ongoing issues with meals and laundry that the management seem unable to address and resolve. We do all of the laundry for my mother because detergent used gives her a rash and everything sent to the laundry is lost, even when clearly marked. The laundry service is not fit for purpose. The food is not good, meal planning is poor and the choices offered are not well thought out (eg doughnuts and custard for dessert, sausages on two days out of three). Menus are not published to residents in advance and we sometimes have difficulty finding foods that are appetising and that my Mother can eat.

My mother was at Peaker Parker Care Village for two years. Some of the staff there were truly outstanding and staff continuity was pretty good over the period. Her room was large, light and airy. Her main complaint was the food, which she never really enjoyed, despite the menu being varied and the carers trying to accommodate her preferences. The best thing about the home was the close relationship she developed with her principal carers.

The care my mum received was brilliant, she was treated with dignity and kindness. All staff at Peaker Park do an excellent job, if there was a problem the staff sorted it straight away.

My husband was at Peaker Park for the last 9 months of his life. He was well looked after, always treated with dignity and respect. The staff are friendly and became like family to us both. Nowhere is perfect and nothing compares to your own home but this was as near as we could get. The staff are key to the heart of this care home and they made a very difficult time easier.

Dad was brilliantly cared for here during the last 6 months. His stroke left him with little speech and reduced understanding but the staff showed much patience with him. He seemed very happy and contented. From our observations, his room and clothes were always clean. His meals were served in lovely surroundings but he could choose to eat in his room if he wanted to. Although he felt unable to join in with activities available, the staff did try to encourage him. Dad has now moved to a care home closer to me but I will always be grateful for the care he received at Peaker Park.

I would have absolutely no hesitation in recommending Peaker Park Care Village to anybody who may be searching for a caring establishment for their loved ones.

All the staff are a massive credit to Peaker Park Care Home.

Very good room and building fabric, clean, tidy and well planned. Efficient and friendly staff and most helpful. Food and beverage good, nicely presented and good dining room layout. Overall, if I were in need of residential care, I would have no hesitation in staying here.

Not having dealt with the care system before Peaker Park Team were so helpful in guiding me through the system and making my mother feel confident and safe in her new surroundings. The care is excellent with regular contact from staff on any issues. Excellent facilities rooms and food.