Peaker Park Care Village

Trojan Place, Rockingham Road, Market Harborough LE16 7FP
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9.4 130 Reviews
  • Peaker Park Care Village, Market Harborough
Peaker Park Care Village opened the 2nd June 2011. A newly-built and commissioned care village - 137 beds in all, configured in three separate care facilities. The care village is multi-registered to accept clients with many and varied care needs from the age of eighteen years and upwards, to include clients requireing care because of old age, frailty, and/or dementia, a physical or mental disability and/or a sensory impairment. The care village is registered to deliver care to residential/nursing and Continuing Health Care Clients, and also boasts accommodation for clients who wish to retain independence in their own apartment style of accommodation.
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Care Provided by Peaker Park Care Village

Type of Service

    Nursing Home
  • For a maximum of 137 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

These prices are only a guideline, please contact Peaker Park Care Village to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Alison Hartley (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (137)
  • Couples/Companion Rooms (0)

Peaker Park Care Village Reviews (130)

9.4

Peaker Park Care Village has a Review Score of 9.4 (9.426) out of 10, based on 20 reviews in the last 2 years.
Over all time Peaker Park Care Village has 130 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Peaker Park Care Village
  • 53
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Total of 130, showing 81-100
Review from S A (Daughter of Resident) published on 6 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was brilliantly cared for here during the last 6 months. His stroke left him with little speech and reduced understanding but the staff showed much patience with him. He seemed very happy and contented. From our observations, his room and clothes were always clean. His meals were served in lovely
surroundings but he could choose to eat in his room if he wanted to. Although he felt unable to join in with activities available, the staff did try to encourage him. Dad has now moved to a care home closer to me but I will always be grateful for the care he received at Peaker Park.
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Review from Mike F (Husband of Resident) published on 31 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Peaker Park Care Village for 6 months or so now.
Unfortunately she has early onset Alzheimer’s disease and although still mobile requires a lot of assistance with her daily needs.
From the start the staff on the Dingley unit at Peaker Park Care Village have always
been very friendly and caring.
Recently my wife had a fall whilst being showered.
This might not be seen as a positive thing to bring up in a review.
However the genuine concern and care that the staff showed at the time of the incident was heart-warming.
The staff also showed great professionalism in the way they reviewed the incident and came up with corrective actions to help reduce the possibility of such an accident occurring again.
I would have absolutely no hesitation in recommending Peaker Park Care Village to anybody who may be searching for a caring establishment for their loved ones.
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Review from Kevin J (Grandson of Resident) published on 5 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just like to say a massive thank you to everyone at Peaker Park for the love and compassion that they showed to my Grandad in his final months. He was made more welcome and loved by the staff than we could have ever of hoped for.
Although this is a very sad time for the family, it has been made so
much easier with the support of Peaker.
All the staff are a massive credit to Peaker Park Care Home.
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Review from Trevor W (Friend of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good room and building fabric, clean, tidy and well planned. Efficient and friendly staff and most helpful. Food and beverage good, nicely presented and good dining room layout. Overall, if I were in need of residential care, I would have no hesitation in staying here.
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Review from James B (Son of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not having dealt with the care system before Peaker Park Team were so helpful in guiding me through the system and making my mother feel confident and safe in her new surroundings. The care is excellent with regular contact from staff on any issues. Excellent facilities rooms and food.
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Review from C E H (Daughter of Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has privacy in her room but has regular checks to make sure she is alright. There are daily activities for her to attend if she wants to. I have attended a few coffee evenings held on a monthly basis, called the Dementia Journey, covering unravelling the mystery, end of life care, nutrition
and a dementia virtual tour. All of these events have been very helpful and supportive for me.
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Review from Lorraine G (Daughter-in-law of Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving here in August 2017, we have had a superb experience in this care home. For my father-in-law, it has been home from home. Treatment in the Dementia unit is excellent. Staff always going above and beyond. Excellent communication with residents and also to family members. My father-in-law
could not be in a better place.
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Review from Christie T (Daughter of Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident in the dementia unit of Peaker Park for 2 and a half years. The care mum has received is fantastic and the carers are very, very helpful and kind towards mum. So my two brothers and sister are very happy with the care mum gets. Dementia is not easy to deal with!
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Review from A J (Friend of Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the warm welcome on arrival in the dark on a cold winters night until the day of leaving. The staff have excelled in the care and attention they have given my friend as she convalesced from an illness. Thye built her confidence in her abilities back up and now she is living independently at home
once again. She was scared of going into a "home" but now she says she may return in the future for a short rest and this is so comforting to the extended family. Thank you so much.
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Review from Roger B (Son of Resident) published on 21 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Resident: my mother aged 96, resident for 4+years. 3 years decreasingly self-caring on residential unit. 14 months bed bound on dementia unit requiring a hoist to move and all personal care including feeding, positioning, washing and changing. Self-funding until 3 weeks ago.


Accommodation: Purpose

built accommodation with en-suite wet-room and television supplied and own telephone. Modern, spacious, light, clean and well-maintained.


Staff: Polite, cheerful, attentive and establish excellent rapport with client and family. Maintain good communication. Care is prompt and regular. Despite needing help with moving and feeding, weight is maintained and there has never been a problem with pressure areas.


Fees: Research in Birmingham, Darlington and Market Harborough. Fees in the middle group and I believe good value by comparison.


Tick Boxes: Inadequate. Nothing is excellent with no room for improvement but everything is better than good. I would mark “Very Good” throughout.

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Review from C M (Daughter of Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had only a short stay at Peaker Park Care Village sadly before she passed away.
The professionalism, care, support and compassion that the nurses, doctors and staff gave was exceptional. I cannot thank them enough for making mums last few days comfortable, safe and dignified.
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Review from Ted G (Son of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother was at the home since August 2017. The staff showed great empathy, especially towards the end. Mother enjoyed the food and we thought it was kept very clean.
I'm sure a different selection of music would be a benefit.
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Review from Sandra S (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely place, very friendly and helpful staff.
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Review from Margaret H (Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice place and friendly staff.
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Review from Sara C (Daughter of Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we had dealings with the staff of the home to the final minutes of my father's care and needs, the home was fantastically supportive. A helpful, sensitive and caring approach to the whole family. They couldn't do enough to help. They were excellent in nursing him through his final hours
of life I would have struggled to cope without their help.
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Review from Una H (Resident) published on 8 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was transferred to Peaker Park from hospital for extra physiotherapy so that I could use stairs following a fracture on September 22nd. I was very privileged to be in the NHS Reablement Unit in Fiddlers Court for four weeks. The personal care, encouragement, food, therapy and relaxed atmosphere enabled
me to recover well. I particularly appreciated the service of the Team Leaders of the Horne Court staff and the weekly visit from the nurse from the local surgery. I wish I had had it all explained to me though, at the beginning of my stay, and better prepared for it. The explanatory leaflet arrived as I was leaving Peaker Park!
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Review from Treena G (Daughter of Resident) published on 7 December 2017 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother has been dumped by this nursing home with an alleged stroke.. which frankly is in question. My family are most unhappy and have been put through much distress by what we suspect is their excuse to get rid of her. They have refused to readmit my mother from a hospital infirmary for recovery.
Whilst my mother was here we were pleased with the facilities and level of care until this happened two days ago. I am making an official complaint to the authorities.
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Review from Lesley S (Daughter-in-law of Resident) published on 15 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law is currently staying here after a fall and breaking his hip. He was unable to go home and thankfully they had a room here. All the staff are so helpful and friendly, I have only witnessed an excellent level of care. They encourage the residents to socialise and although no doubt a stressful
job, they all seem very upbeat and positive. Thank you.
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Review from Norma O (Daughter of Resident) published on 23 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad spent his final few weeks at this amazing place. The care love and compassion shown to him and his family was outstanding. We couldn't have been anywhere better. Every single person who was involved in his care was amazing. We could never thank you all enough.


Knowing a loved one is at the

end of their life is very difficult but the staff here made it so much easier for us. We want everyone to know what a great place this is. We had a terrible experience in another care home and was really scared when he was sent here but we are so happy that he ended up here.


Thank you from the bottom of our hearts to every single one of you, we will never forget what you did for us all.

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Review from Toni H (Granddaughter of Resident) published on 23 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I lost my Grandad and best friend this morning. For the past 3 weeks, my Grandad had been a resident at this home. From the second he arrived, the carers and workers had his best interests in mind. As a family, we have had a very difficult week and the home actually let me and my family stay over to
ensure we had all the time in the world for my Grandad. They had a room set up for us and each day we had breakfast, lunch and dinner given to us. Every hour we'd have a lovely man come round for some comforting words and tea.


Every other hour the carers would come in for some kind words and hugs to ensure me and the family were fine. As a family, we genuinely could not have asked for a better place for my Grandad to see his last days. He was comfortable and relaxed.


No other place on the planet could have given us the care and love they did this week.
Losing someone so close to you is never easy, but these people went above and beyond to make it the easiest it could be.


Thank you.

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Current Review Score: 9.4 (9.426)

Overview of Review Score

The Review Score of 9.4 (9.426) out of 10 for Peaker Park Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for Peaker Park Care Village is calculated as follows: ( (187 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 232 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.693 Points relating to the number of positive Reviews for Peaker Park Care Village is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 137 registered maximum number of service users is 27.4. 19 Positive Reviews ÷ 27.4 = 0.693
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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