Peaker Park Care Village

Trojan Place, Rockingham Road, Market Harborough LE16 7FP
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9.4 130 Reviews
  • Peaker Park Care Village, Market Harborough
Peaker Park Care Village opened the 2nd June 2011. A newly-built and commissioned care village - 137 beds in all, configured in three separate care facilities. The care village is multi-registered to accept clients with many and varied care needs from the age of eighteen years and upwards, to include clients requireing care because of old age, frailty, and/or dementia, a physical or mental disability and/or a sensory impairment. The care village is registered to deliver care to residential/nursing and Continuing Health Care Clients, and also boasts accommodation for clients who wish to retain independence in their own apartment style of accommodation.
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Care Provided by Peaker Park Care Village

Type of Service

    Nursing Home
  • For a maximum of 137 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

These prices are only a guideline, please contact Peaker Park Care Village to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Alison Hartley (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (137)
  • Couples/Companion Rooms (0)

Peaker Park Care Village Reviews (130)

9.4

Peaker Park Care Village has a Review Score of 9.4 (9.426) out of 10, based on 20 reviews in the last 2 years.
Over all time Peaker Park Care Village has 130 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Peaker Park Care Village
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  • 1
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Total of 130, showing 61-80
Review from Jennifer S (Daughter of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was only with you for a short while but the care, respect and consideration were second to none! We couldn't have asked for better end of life palliative care. Thank you all so much.
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Review from A S (Daughter of Resident) published on 9 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hugely positive, respite care for our Mum. Thank you so very much.
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Review from G C (Wife of Resident) published on 5 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are really helpful and really good with patients. Always calm and very caring. After previous homes tried, we are very happy with Peaker Park.
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Review from L R (Daughter of Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is always happy and well cared for. Staff are friendly and communication is excellent about Mum's health and well being.
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Review from K A (Son of Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here for a year. I believe she has had great care. Me and my family are always updated on latest news/condition. The activities are good. But, unfortunately, my mother refuses to take part. (Doesn't even put telly or radio on).
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Review from Brenda G (Daughter of Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been here for 7 years and ger health is better than when she came here. She is looked after very well. Staff interact very well with her.
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Review from G B (Daughter of Resident) published on 12 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Mulbury House Peaker Park for a total of five and a half weeks under a caring, dedicated team receiving palliative care. Their care and that off Peaker Park was totally professional and at the same time individual. Giving and going beyond duty of care. They also nurtured us the family
with such dignity. I cannot express my feelings of gratitude enough. You all made my mother's end of life care so calm and loving. Thank you all.
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Review from Claire F (Daughter of Resident) published on 3 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum sadly died in Peaker Park in December after over 4 years of being a resident. For the support I received getting her a place and the consistently high standard of care she received throughout her stay, I am truly grateful.
The staff are dementia trained to a high standard showing a genuine interest
from all staff, including management of the home, to provide the most appropriate care possible. I always heard the care staff speaking to the residents, including my mum, with the utmost respect and patience. I was also kept fully informed of any issues regarding Mum's well-being which was very reassuring.
I wish to thank the staff, both past and present, for all their hard work.
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Review from Claire S (Daughter of Resident) published on 10 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can recommend Peaker Park wholeheartedly if you are looking for a caring, professional home for a person with Alzheimer's. My mother has been a resident for 5 years and recently had end-of-life care there. I am full of praise for the care my mother received and the treatment we were given at this
time from carers to office staff alike. My sincere thanks goes out to them all. I shall miss my visits there and will always recommend them on every possible occasion in the future.
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Review from G S (Son of Resident) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in Melody Court for three months, initially admitted from hospital for assessment. During this time his physical and mental health have improved. The staff deliver a high standard of care and from my observations are always friendly, polite and professional. From time to time my father
can be demanding but the staff manage any mood swings with good humour.
I live some distance from Market Harborough so it is important that I have confidence that my father is receiving excellent care.
My father is not well enough to take part in many activities so am unable to comment on them.
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Review from D A (Son of Resident) published on 9 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a resident at Peaker Park for about 2 years until her death. During that time she was lovingly cared for by staff who put in the extra effort to ensure her last few months were as comfortable as possible. Particularly at the end, we were impressed with how the staff kept a close watch
on her.
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Review from Jonathan K (Stepson of Resident) published on 28 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepfather and I arrived at Peaker Park on 12th February. My stepfather was terminally ill with lung cancer. Staff all made us very welcome. He received first class care from the outset until his death on 2nd March.
Staff were loving and attentive to him and the family and very understanding to/of
us all, particularly on the day of his death. We always knew he would not be at Peaker Park for very long, but were so pleased with the relationships he built up in the short time he was there.
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Review from Lesley M (Daughter of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent her last few months at Peaker Park on the Bowden Unit. The palliative, social care was excellent and the carers and nurses were magnificent with my mother whose mental health was sometimes very challenging, plus her deteriorating head wound needed professional care also, which was catered
for fantastically. The staff are truly caring to the residents and are very kind and thoughtful and treated my mother with the utmost dignity. Finally, after moving from 3 care/nursing homes we found Peaker Park.
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Review from June G (Wife of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has received the best possible care since being admitted to Boden Unit. Peaker Park Care Village on 27th August 2018. All of the staff are kind, caring and dedicated to the well being of the residents in their care.
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Review from Susan F (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly my mother wasn't in Peaker Park for long as her condition quickly deteriorated. She needed total nursing care. All staff without exception, treated, not only my mother but myself and family members with the utmost respect and consideration. Their loving care for my mother went above and beyond
making memories of my mothers last days comforting.
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Review from A B (Daughter of Resident) published on 18 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been looked after by the staff as if she were their own.
The home is friendly and welcoming.
The manager's door is always open and she is very responsive.
The residents look happy and visitors are made to feel at home.
Some families are always looking to complain and draw us into debates
about food but the food here is lovely. I often eat with Mum and find the dining experience pleasant. Not all likes can be catered for but the staff try. Mum was in a home before that didn’t offer choice or hot puddings and these offer 2 choices of meal and pudding.
Relatives can come and go whenever they like and the staff are marvellous.
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Review from J R (Daughter of Resident) published on 3 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care provided by carers is excellent. There are ongoing issues with meals and laundry that the management seem unable to address and resolve. We do all of the laundry for my mother because detergent used gives her a rash and everything sent to the laundry is lost, even when clearly marked. The laundry
service is not fit for purpose. The food is not good, meal planning is poor and the choices offered are not well thought out (eg doughnuts and custard for dessert, sausages on two days out of three). Menus are not published to residents in advance and we sometimes have difficulty finding foods that are appetising and that my Mother can eat.
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Review from David B (Son of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was at Peaker Parker Care Village for two years. Some of the staff there were truly outstanding and staff continuity was pretty good over the period. Her room was large, light and airy. Her main complaint was the food, which she never really enjoyed, despite the menu being varied and the carers
trying to accommodate her preferences. The best thing about the home was the close relationship she developed with her principal carers.
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Review from Pam B (Wife of Resident) published on 13 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was at Peaker Park for the last 9 months of his life. He was well looked after, always treated with dignity and respect. The staff are friendly and became like family to us both. Nowhere is perfect and nothing compares to your own home but this was as near as we could get. The staff are key
to the heart of this care home and they made a very difficult time easier.
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Review from D G (Son of Resident) published on 13 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum received was brilliant, she was treated with dignity and kindness. All staff at Peaker Park do an excellent job, if there was a problem the staff sorted it straight away.
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Current Review Score: 9.4 (9.426)

Overview of Review Score

The Review Score of 9.4 (9.426) out of 10 for Peaker Park Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for Peaker Park Care Village is calculated as follows: ( (187 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 232 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.693 Points relating to the number of positive Reviews for Peaker Park Care Village is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 137 registered maximum number of service users is 27.4. 19 Positive Reviews ÷ 27.4 = 0.693
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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