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Peaker Park Care Village

Trojan Place, Rockingham Road, Market Harborough, Leicestershire LE16 7FP
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Peaker Park Care Village, Market Harborough
Peaker Park Care Village, Market Harborough
Peaker Park Care Village, Market Harborough

Peaker Park Care Village opened the 2nd June 2011. A newly-built and commissioned care village - 137 beds in all, configured in three separate care facilities.

The care village is multi-registered to accept clients with many and varied care needs from the age of eighteen years and upwards, to include clients requiring care because of old age, frailty, and/or dementia, a physical or mental disability and/or a sensory impairment. The...  

Care Provided by Peaker Park Care Village

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 137 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,561From £1,561
Residential Dementia CareFrom £1,561From £1,561
Nursing CareFrom £1,561From £1,561
Nursing Dementia CareFrom £1,561From £1,561

Contact Peaker Park Care Village to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Alison Hartley(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: -1

Room Information

  • Single Rooms (137)
  • Single Rooms with ensuite Wet Room (137)

Peaker Park Care Village Reviews (140)

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9.2

Peaker Park Care Village has a Review Score of 9.2 (9.223) out of 10, based on 18 reviews in the last 2 years. Over all time Peaker Park Care Village has 140 reviews.

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Showing 140 reviews matching selected criteria
Review from C M (Daughter of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience
My mum had only a short stay at Peaker Park Care Village sadly before she passed away.

The professionalism, care, support and compassion that the nurses, doctors and staff gave was exceptional. I cannot thank them enough for making mums last few days comfortable, safe and dignified.

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Review from Ted G (Son of Resident) published on 31 January 2018 Submitted via Postal Card
Overall Experience
Mother was at the home since August 2017. The staff showed great empathy, especially towards the end. Mother enjoyed the food and we thought it was kept very clean.

I'm sure a different selection of music would be a benefit.

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Review from Sandra S (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card
Overall Experience

Lovely place, very friendly and helpful staff.

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Review from Margaret H (Resident / Service User) published on 31 January 2018 Submitted via Postal Card
Overall Experience

Nice place and friendly staff.

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Review from Sara C (Daughter of Resident) published on 25 January 2018 Submitted via Postal Card
Overall Experience

From the moment we had dealings with the staff of the home to the final minutes of my father's care and needs, the home was fantastically supportive. A helpful, sensitive and caring approach to the whole family. They couldn't do enough to help. They were excellent in nursing him through his final hours of life I would have struggled to cope without their help.

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Review from Una H (Resident / Service User) published on 8 December 2017 Submitted via Postal Card
Overall Experience

I was transferred to Peaker Park from hospital for extra physiotherapy so that I could use stairs following a fracture on September 22nd. I was very privileged to be in the NHS Reablement Unit in Fiddlers Court for four weeks. The personal care, encouragement, food, therapy and relaxed atmosphere enabled me to recover well. I particularly appreciated the service of the Team Leaders of the Horne Court staff and the weekly visit from the nurse from the local surgery. I wish I had had it all explained to me though, at the beginning of my stay, and better prepared for it. The explanatory leaflet arrived as I was leaving Peaker Park!

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Review from Treena G (Daughter of Resident) published on 7 December 2017 Submitted via Website
Overall Experience

My mother has been dumped by this nursing home with an alleged stroke.. which frankly is in question. My family are most unhappy and have been put through much distress by what we suspect is their excuse to get rid of her. They have refused to readmit my mother from a hospital infirmary for recovery. Whilst my mother was here we were pleased with the facilities and level of care until this happened two days ago. I am making an official complaint to the authorities.

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Review from Lesley S (Daughter-in-law of Resident) published on 15 November 2017 Submitted via Website
Overall Experience

My father-in-law is currently staying here after a fall and breaking his hip. He was unable to go home and thankfully they had a room here. All the staff are so helpful and friendly, I have only witnessed an excellent level of care. They encourage the residents to socialise and although no doubt a stressful job, they all seem very upbeat and positive. Thank you.

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Review from Toni H (Granddaughter of Resident) published on 23 October 2017 Submitted via Website
Overall Experience

I lost my Grandad and best friend this morning. For the past 3 weeks, my Grandad had been a resident at this home. From the second he arrived, the carers and workers had his best interests in mind. As a family, we have had a very difficult week and the home actually let me and my family stay over to ensure we had all the time in the world for my Grandad. They had a room set up for us and each day we had breakfast, lunch and dinner given to us. Every hour we'd have a lovely man come round for some comforting words and tea.

Every other hour the carers would come in for some kind words and hugs to ensure me and the family were fine. As a family, we genuinely could not have asked for a better place for my Grandad to see his last days. He was comfortable and relaxed.

No other place on the planet could have given us the care and love they did this week.

Losing someone so close to you is never easy, but these people went above and beyond to make it the easiest it could be.

Thank you.

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Review from Norma O (Daughter of Resident) published on 23 October 2017 Submitted via Website
Overall Experience

My dad spent his final few weeks at this amazing place. The care love and compassion shown to him and his family was outstanding. We couldn't have been anywhere better. Every single person who was involved in his care was amazing. We could never thank you all enough.

Knowing a loved one is at the end of their life is very difficult but the staff here made it so much easier for us. We want everyone to know what a great place this is. We had a terrible experience in another care home and was really scared when he was sent here but we are so happy that he ended up here.

Thank you from the bottom of our hearts to every single one of you, we will never forget what you did for us all.

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Review from Robert G (Nephew of Resident) published on 5 October 2017 Submitted via Website
Overall Experience
We thought our 93-year-old Aunt was all but finished with the "grim reaper" closing in but through her own tenacity and the very skilful support from the Peaker Park staff our Aunt has been fully rehabilitated and is now back to her youthful self.

Please accept our most sincere thank you to all the staff in the Fiddlers building with a particular thank you to the physio and occupational therapy persons who were exceptional.

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Review from Diane R (Resident / Service User) published on 15 September 2017 Submitted via Website
Overall Experience

Lovely staff, good privacy, very clean, lovely environment, nice gardens, will miss the staff as only staying on respite, nice meals, nice physiotherapists, overall a very professional care home would definitely recommend to people.

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Review from Mary I (Resident / Service User) published on 13 September 2017 Submitted via Postal Card
Overall Experience

I stayed at Peaker Park Care Village for 11 days while my daughter was on holiday as I am waiting for my flat to be ready in a retirement complex. The staff were very welcoming, attentive and kind and I felt safe. I mixed with the other residents the best I could. I felt I would have liked to get the opportunity to go outside more, especially as the weather was so nice. I would have enjoyed more activities too - maybe a quiz or more social gatherings as everyone seemed to stay in their room. The early supper time of 4:30 pm did not suit me, however, there was plenty of choice for the meals.

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Review from Hilary G (Daughter of Resident) published on 1 September 2017 Submitted via Postal Card
Overall Experience
We had a very warm and reassuring welcome. We were very pleased with the room and the way we're treated. Very efficient with medication and attentive to Dad's needs. Dad was very comfortable and really enjoyed the food.
Overall we were very happy with the service. We would certainly return without hesitation. I was happy because Dad was happy.

I have always feared the thought of Dad going into a care home, however, this experience was a burden lifted.

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Review from A S (Son of Resident) published on 9 August 2017 Submitted via Postal Card
Overall Experience
Very caring and thoughtful staff.

Exemplary in every way. It is doubtful if the service my mother had could be improved upon. An exceptional model of best practice in this caring professional.

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Review from Siimon H (Son of Resident) published on 5 July 2017 Submitted via Website
Overall Experience
My mother was initially admitted to Peaker Park Care Village on 13th March 2017. She had Vascular Dementia and my father could no longer cope with looking after her on his own. From the minute she arrived, until the day she sadly departed on 21st May 2017, having passed away there, the care she received was absolutely fantastic.
My mother loved being there so much, she told everyone that would listen, that she didn't want to go back home. She just wanted to spend the rest of her days there.

While there, she was diagnosed with an rare, aggressive and incurable form of bladder cancer. The palliative care she received there was second to none. I feel very qualified to write this review, and share my opinion, as while my Mum was resident in Peaker Park Care Village, I visited her at least every other day. A truly fantastic care home that I would recommend to anyone and everyone, and if I manage to get that far in life, I would want to end my days there.

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Review from Jean S (Resident / Service User) published on 23 June 2017 Submitted via Postal Card
Overall Experience
I'm so sorry not to have put the food in a higher category, perhaps because I loved cooking that I was so disappointed. I always tried to give my meals, although simple, texture and flavour and found flavour especially lacking.
Many dishes depend on certain accompaniments to make them enjoyable and one expects them to be present, but turkey without even bread sauce is bland and tasteless.
A few pieces of dry hard prunes, hard, tasteless white 'sticks' of something (unripe melon?) is not a fruit salad. We had no fresh fruit that week.
I was horrified that there was no wholemeal bread, we never eat anything else. Sadly tea and coffee were never more than warm on delivery.

I always think that meals should be something to look forward to and eaten with pleasure. Something important for old people for whom pleasures are often few and far between.

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Review from A C (Wife of Resident) published on 23 June 2017 Submitted via Postal Card
Overall Experience
Unfortunately, my husband had to be admitted for nursing care. He is however being very well looked after and they make sure he is comfortable.

He is unaware of his surroundings but for family and friends we are so pleased he is at Peaker Park.

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Review from Jacki S (Partner of Resident) published on 22 June 2017 Submitted via Postal Card
Overall Experience
My partner is in the advanced stages of Alzheimer's and dementia with Lewy bodies.
He is being very well cared for in an environment which caters for his needs which can be severe.

The staff are unfailingly kind and considerate and he is always treated with respect.

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Review from Pamela L (Daughter of Resident) published on 7 June 2017 Submitted via Postal Card
Overall Experience
Peaker Park looked after my mother for the last two years of her life, treating her with dignity and kindness, even though her behaviour was frequently extremely difficult due to her dementia.
Everyone did their best to anticipate and meet her needs and take genuine care of her.
On many occasions, staff 'went the extra mile' in caring for mum, trying to calm her agitation and make her comfortable, whether at the home, on hospital visits, or at the end of her life.
My father and I were always made to feel welcome and management and carers alike would take the time to talk over any concerns.
I would particularly like to thank the dementia team for their professionalism and patience often in the face of considerable hostility from mum.

Last but by no means least, Peaker Park is as pleasant a home as any I have visited - and moreover does not smell like a care home, which is no mean feat.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Prime Life Ltd

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