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- Hill House Nursing and Dementia Home







Hill House Nursing and Dementia Home is a purpose built, 56-bedroom home, committed to the highest standards of care and service, within a friendly and happy family run home. The home is rated Outstanding in caring and Good Overall by CQC (April 2022).
The aim is to provide the highest level of care in a dignified and compassionate way, with the best facilities and equipment in a comfortable home with trained...
Care Provided by Hill House Nursing and Dementia Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Hill House Nursing and Dementia Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Woodlands & Hillbrow Ltd
- Private Owned
Person in charge
- Shabana Hullemuth(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (52)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Visitors welcome, no restriction on visiting times.
Parking
- On site parking
Hill House Nursing and Dementia Home Reviews (204)
Hill House Nursing and Dementia Home has a Review Score of 9.9 (9.874) out of 10, based on 61 reviews in the last 2 years.
Over all time Hill House Nursing and Dementia Home has 204 reviews.
I was indeed sorry to take leave of the dedicated carers and nursing staff together with so many other members of the administrative team including the ever-obliging catering and housekeeping staff and activities leaders.
Thank you so much for your kind review, all of the staff will be so pleased to see your comments. We are missing you but hope you are settling well at your new home.
I entered Hill House Nursing and Dementia Home during the first two weeks of November for respite care after a major operation. I was treated with the utmost kindness and care by all the staff. The accommodation is of an excellent standard, spotlessly clean and well maintained. Food was provided in my room or in the dining room as I desired, and I was able to choose alternatives to the menu if there was something I did not want. I needed very little nursing care other than to clean up my operation wound which was efficiently dealt with. Activities are well run and there is always something to keep the residents busy if they so desire. Overall I can not rate this home more highly.
Thank you for your valuable feedback. It was a pleasure caring for you whilst you recuperated.
Since Mum has moved to Hill House Nursing and Dementia she seems more like her old self again. Each time I visit she is happy and tells me about the various activities that she has enjoyed over the past week. She is very complimentary about all the staff saying that they are very kind and can't do enough for her. She enjoys the good food too and I am confident that she is safe and well looked after. I find all the staff very professional to deal with and I am also impressed with their Covid-19 precautions which they take very seriously.
Thank you for your very positive review and score. Everyone at Hill House enjoys looking after your mother.
The family liaison manager is kind considerate incredibly helpful and just what we needed at a very stressful time. The nursing and care staff are wonderful and have made our mum very comfortable.
Thank you for taking the time to do a review for Hill House, the staff will be very thrilled to see it. We are very please your mother is comfortable and happy at Hill House.
Bedrooms are well furnished with individual bathroom facilities and the whole home well laid out. The quality of the food is also very good.
Thank you very much for taking the time to write a review for Hill House, we are honoured to have cared for your sister and to have her with us in the home.
My sister and I did some research into care providers and homes 18 months ago, we decided that Hill House Nursing and Dementia Home was outstanding and an excellent place for Mum to spend her twilight years. Unfortunately, things changed quickly for us, and we needed somewhere for Mum to spend her last days. Hill House pulled out all the stops and found her a fantastic room, Covid rules were followed we felt safe, the staff were kind, caring professional and helpful. I cannot express our gratitude enough, the place, the staff and the atmosphere here are fantastic. Thank you all so much for helping us when we needed it most.
Thank you very much for your lovely review. The staff will be so pleased to see your appreciation and kind words. We were honoured to care for your mum and to support you and your family.
My nan suffers from dementia and after having a stroke moved to Hill House. She receives excellent care and the staff are all so kind to her. The daily activities keep Nan entertained and her brain working. She always comments on the lovely meals she has had. I would highly recommend Hill House for it’s amazing standard of care.
Thank you very much for your kind review, we are so pleased to have your grandmother here with us at Hill House.
Exemplary care provided and all Covid requirements met.
Thank you very much for taking the time to do a review for Hill House, all of the staff will be please to see the 5 stars they have received.
I was very impressed by the care, consideration and respect shown to me and my mum during Mum's short stay at this nursing home. It was very important to me and my family that Mum's last days were comfortable and dignified, this nursing home enabled this and even during these challenging times of Covid we were able to visit safely. I was asked if I was okay for staff to pray with and for her as Mum and I are Christians, I found this extremely comforting as I'm sure did Mum. My wishes to be with her when she died and to help prepare her body were carried out and I did not feel rushed or anxious. I would like to thank the staff from the bottom of my heart.
Thank you for your kind words and review for Hill House. It was an honour and pleasure to care for your mother.
My sister and I feel very fortunate to have found Hill House, where the whole team have been very professional, welcoming and understanding. It hasn't been the easiest of times settling someone into a new environment amid Covid rules, but the team have been sensitive of everyone's needs and we have had regular meetings to discuss her care.
We feel confident and reassured that she is receiving excellent care in a safe environment. We have been very impressed with the activities programme, even though we know that our mother is probably not yet interested. Everyone has greeted us with a smile and has ensured that requests for visits have been met.
We look forward to when we can visit in her room, have a meal with her and see at first hand the facilities of the home.
Thank you so very much for taking the time to do this kind review. All of the staff will be so pleased to read it. We are honoured to care for your Mother at Hill House.
My Nan is a resident at Hill House and it is wonderful I can visit her inside the home as all the residents and all the staff have been vaccinated. It’s lovely to be able to hold her hand once again and to be able to see what is going on inside the home. There are so many activities going on all the time and my Nan loves it-especially the dominoes, cookery club and the quizzes. My Nan is very well cared for and she feels that Hill House is her home now.
Thank you so much for your kind review. We love having your Nan in the home and we are very pleased to be able to have you visit the home again too.
My wife's increasing dementia and urinary problems meant care at home was no longer possible. The home care has been very good - considering the virus situation and the limitations placed on them. The management has reacted very positively to the situation - acquiring 'the pod' etc and getting staff vaccinated promptly.
Thank you very much for taking the time to do a review for Hill House. We are honoured to care for your wife and we are pleased your are happy with all the care and kindness given by all of the staff.
Our mother has been at Hill House for about 4-years. It's the best care week I could have wished for as they cover dementia. The safety aspects over this year have been excellent. But we are sad not to be able to go in.
Thank you very much for your kind review. We are so honoured to care for your Mother at Hill House.
My brother in law has been in Hill House for six years and we could not wish for a more caring home. So when I became unable to care for my husband, Hill House was the obvious choice. Sadly he recently passed away and the care he was given at the end of his life was amazing. Nothing was too much trouble for the dedicated staff. When I can no longer care for myself, I won't hesitate to let them care for me.
Thank you very much for your lovely review. All the staff really appreciate your kind words. We are honoured to be able to care for your brother in law and your husband.
My family feel extremely fortunate that a space was available to him, as, having been a visitor to the Day Centre in recent years, we know the residence well and know what a wonderful place it is.
The facilities are superb but it is the attitude and dedication of the whole team of staff which makes it so special. Everyone is so caring and committed to giving the residents the best possible quality of life, which is especially comforting when your loved one is suffering from dementia. We feel totally confident and reassured that Dad is receiving the best possible care and really couldn't ask for anything more.
Thank you to the whole team for all your hard work!
Thank you very much for your lovely kind review. All of the staff will be thrilled to receive it. We are honoured to care for your Father at Hill House.
My grandfather has been a resident at Hill House for over 2.5 years. Before covid the home was fantastic, it always made me feel welcome and I enjoyed regularly visiting my grandfather. Now during covid, everyone at the home has kept me in contact with him through Skype, Zoom calls and regular updates via email and have made a real effort with allowing safe visiting via gazebo visits with heaters. It's really reassuring to know my grandfather is happy and cared for at Hill House.
Thank you so much for taking the time to review Hill House, all of the staff will be pleased to receive it. We are all so pleased you and your grandfather are happy.
I cannot speak highly enough of the wonderful team of staff at Hill House. My dad has received the highest level of care since becoming a resident at the beginning of November this year. Not only is the care exceptional but the whole ethos within the home in providing such care with genuine kindness, dignity, warmth and compassion is constant. The home is beautifully maintained both inside and out and feels homely, cosy and safe which is so important to us as a family. Most of all my dad is very settled and happy there which is the best feeling for all the family. Thank you so much to everyone that works so hard at Hill House.
Thank you so much for taking the time to do this lovely review, the staff will be grateful that their hard work is appreciated. We are so pleased your father is happy in the home.
Hill House has been great at caring for my mother during Covid. Since joining the home in April she has benefitted from all the care and activities. As her son I get to see her everyday using Skype and once at week in person.
Thank you for taking the time to do a review form Hill House, we are so pleased you are taking advantage of our various visiting options.
My mother is a long time resident and during covid 19, we have been blessed to know that she has had outstanding care all-round whilst we have been unable to see her, it has been a comfort to us. All the team there are always doing an amazing job and in five years there, has been no reason to correct them. Thank you.
Thank you so much for your kind review. The team will be thrilled to see it. We are all honoured to be able to care for your mother.
My mum had suffered from dementia which was compounded by a stroke. We moved her to Hill House where she was placed in the Separate Specialist Dementia Care Unit, otherwise known as Garden View. The staff to resident ratio is good but most importantly they are lovely people and very attentive. She felt at home there and when we visited we felt at home too. The staff are always welcoming and it's like a small community. The activities team have a theme each week with plenty of resident participation if that's what they like. We were sent regular photos from the activities team showing her enjoying herself in many activities.
Your lovely review will mean so much to the staff at Hill House and especially within Garden View. We are so pleased that your wife and you felt at home here. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2017Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 15 Jun 2026
We are celebrating our 50th anniversary this year at Woodlands Residential Care home! This special occasion marks five decades of family-led care in Hampshire, started by Gillian Lee. As the...
- 19 Mar 2026
We're so pleased to announce the launch of our updated summer menus across all four homes. The new menus offer a four week rotation, ensuring a wide variety of choice,...
- 16 Mar 2026
On Friday 19th December, Hill Brow received a routine unannounced visit from an Environmental Health Officer. We're pleased to share that the home was once again awarded a 5-star Food...
There are no upcoming events for Hill House Nursing and Dementia Home.
Awards / Recognitions (14)
- 30 Jan 2026Recipient: Woodlands & Hillbrow Ltd
- 31 Jan 2024Recipient: Woodlands & Hillbrow Ltd
- 28 Feb 2023Recipient: Woodlands & Hillbrow Ltd
Meet the Team (15)

I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.
I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.

I’m Shabana the manager at Hill House Nursing Home. I have a combined experience of 23 years in nursing and care management both in the UK and overseas. My values and passions have been consistent from the start. I pride myself on the quality and high standard of care with a person- centred approach based on each individual resident by creating and supporting a homely and warm atmosphere where residents feel safe and well cared for. I’ve thoroughly enjoyed my time so far at Hill House especially due to the friendliness and resilience of the staff and the warmth of the residents which I believe is a truly special place to live and work.

My name is Cristy, I am deputy manager at Hill House with many years of nursing and management experience. I specialise in elderly care. I am extremely proud of my role at Hill House and enjoy working with such a dedicated and warm-hearted team of carers, nurses and management. My passion in life is to ensure our residents are happy and receive outstanding care.

My role is incredibly rewarding. I am part of a massive life changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.
I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.

I have over 25 years of experience in Hospitality, mostly as a chef. Prior to joining Woodlands and Hill Brow, I spent 5 years working in a luxury care home in Andover, overseeing the kitchens, housekeeping, activities and maintenance departments. I really enjoy seeing happy residents enjoying their food and having fulfilled lives.
My goal is that my contribution through experience, passion and determination gives everyone living at Hill House the best possible quality of life.

I have worked in the health and social care sector for the last 13 years. Every role has been in and around training and development. Being able to develop our staff to deliver even greater care and service to our residents is something I take great pride in. Woodlands & Hill Brow is a family-run business, and this is one of the main reasons I wanted to move here, away from more corporate roles.

My name is Nicoleta Apostu and I am the Senior Nurse and Clinical Lead at Hill House. I joined Woodlands and Hill Brow Ltd in 2016, after working in a number of other nursing homes previously. I was drawn to Hill House because of its reputation for delivering outstanding care.
It is my belief our residents should receive excellent nursing care and I am proud to be part of the team at Hill House.

Hello, my name is Alex and I have not been at Hill House as long as most of the team. I am really enjoying my role, the home and caring for the residents. The management team and carers are always looking for ways to provide outstanding care for the residents and welcome working with the residents and families so the care is personalised for each resident and their needs and the fact the company never use agency staff goes a long way to support this.

My name is Helen Evans. I am a Team Leader at Hill House Nursing Home. I joined Hill House in 2011, having previously worked at Woodlands and Hill Brow. My passion in life is looking after people. I really enjoy caring for all our residents and their different needs and being an important member of the team at Hill House.

I have been working with Woodlands & Hillbrow since 2018 going from a carer to a senior carer, I am proud of all I have achieved. Caring for our residents is my main priority. My goal is to make sure they are happy and comfortable. I also enjoy working with such a great team and the managers care about the residents and the staff. They understand that caring for us helps us to provide outstanding care for the residents.

Woodlands and Hill Brow is a fantastic company to work for and it is an honour to be part of a fantastic home and team which never uses any agency staff.

My name is Marianne and I’ve been working in Hill House as a receptionist/administrator since 2018. I love my job, welcoming visitors and family members into the home and working hand in hand with our care staff and activities team to make our residents happy.

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.

I'm Steve, and I have the privilege of working as a Chef at Farnham Mill. It brings me immense joy to be part of a company that truly cares for its employees and fosters a supportive atmosphere. The management team is exceptional, always putting the well-being of both the residents and staff at the forefront.
One of the most rewarding aspects of my role is preparing meals for our residents. I make it a point to engage with each person individually, learning about their favourite foods and drinks. Their happiness is my priority, creating wholesome, delicious, and nutritious meals that they genuinely enjoy.
In addition to my kitchen duties, I also manage the chefs' table and cooking club at both Farnham Mill and Hill House. It’s my passion to encourage our residents to explore their culinary skills and creativity, ensuring that we keep that spirit alive together.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hill House Nursing and Dementia Home to verify any information. View our terms and conditions. Hill House Nursing and Dementia Home has an Enhanced Service -more info.