Hill House Nursing and Dementia Home

All of the staff are extremely caring and their help has enabled me to get back on my feet again. The food is of a good standard and the supply of tea or coffee if you wish is endless. The owner is a frequent visitor, talking and listening to both residents and staff which for me is a very positive thing.

Needed to get my 94 year old Mum into care after four falls in five days. Looked at Hill House just along the road and they were extremely helpful in smoothing the transition from hospital to their care. Since then everyone at the home has assisted to make Mum feel at home. Unlike some homes, there are no foul smells. Everywhere is clean, bright and airy. All the staff are cheerful and will do anything to help, even when Mum is having a bad day they always try to cheer her up. For the past few years during lockdown Mum was confined to her bungalow and sleeping most of the day, sometimes not even bothering to dress. Now she has a routine and the wonderful entertainments girls get her involved in several activities providing much extra stimulation lacking before. From being an independent person Mum has found it very difficult to ask for the help she now needs. All the staff, without exception, are there to help, are considerate, and have made Mum feel welcome and safe. Thank you.

Deteriorating circumstances forced me to search for a good nursing home to care for my Mother and my Stepfather. The hospital my Stepfather was being discharged from made clear that he needed nursing care with hoist facilities. Hill House has so much more. The nursing staff are properly trained professionals who are dedicated in making life as happy and pleasant as it can be for its residents. Nothing is too much trouble for the staff, always there at a push of the button. It is a bright and light building with lovely decor and lots of pictures everywhere. I receive regular reviews about the activities with photos, organised in the home, as well as reports about the medical wellbeing of both parents. Very reassuring. I feel very content that I have found a lovely home for them both at 99yrs of age with lovely people to look after them.

With daily help, l was able to care for my wife at home until her Alzheimer’s reached quite an advanced stage. Eventually, l realised that she needed more care and physical assistance than l could provide at home so after some research and a visit to Hill House we decided that she should become resident there. She moved in at the end of April and has settled in well so far as l can tell. The staff at all levels are very caring and were only too willing to help us celebrate our Diamond Wedding in June with a cake and a small tea party. With a continuing deterioration in her mobility, cognitive powers and general health my wife has recently moved to a room in the nursing area where l am sure she is being well looked after. Despite Covid restrictions l have been able to visit her daily and for that l am very grateful.

I would recommend Hill House Nursing and Dementia Home without any reservation. The care my mother received was excellent - it was personal, kind, consistent and highly skilled, and there was always fun when she needed a lift. She loved all the activities put on by the events team, to the point that she ditched her afternoon rest immediately on moving in so as not to miss anything! When she declined and spent increasing time in bed, she continued to be supported with visits and company. I often found someone in her room on my arrival, perhaps reading bits from the newspaper or chatting. We were so grateful for the expert nursing care she received during the last weeks, for their deep expertise, calm and kindness. We had been torn over her remaining in her own home with full time carers or moving her into a nursing home - as matters turned out, she simply could not have received the same standard of care in her own home, as she needed the specialist nursing.

Mum is very happy and settled living there. She has never once asked to come home.

I had a connection with Hill House Nursing and Dementia Home through a previous family member who had been a resident, but on this occasion had to arrange care for a terminally ill friend. Nothing was too much trouble! The staff were delightful and fully informed, always making efforts to contact me with concerns and speak with me if visiting. These things can never be easy, and given the prognosis, my friend was made to feel comfortable until the very end. The expertise and thorough manner in how his case was handled, meant that medication was administered in such ways, that pain was avoided and dignity was kept at all times. It is a very special place, with special people, from the nurses to the managers. A home with real heart and soul!

I was very impressed with the care and compassion shown to my father in the short time he was at the nursing home. It was a very difficult time and the staff were very attentive and friendly towards my sister and myself. I would like to thank the liaison manager for the support she gave me for what was a very emotional day and will forever be grateful. I would highly recommend Hill House Nursing and Dementia Home for the care they give to the residents and the family atmosphere they create.

The care that my mother received at Hill House was outstanding. The staff show great diligence and sensitivity, caring for both her emotional and physical needs. I felt she was kept safe during the pandemic, and great care was taken to maintain this. The home has a lovely atmosphere of kindness and respect, with experienced staff whom you felt you could trust and who offered us such professional advice at what was a very difficult time for us as a family. I would have no hesitation in recommending Hill House to anyone.

I was indeed sorry to take leave of the dedicated carers and nursing staff together with so many other members of the administrative team including the ever-obliging catering and housekeeping staff and activities leaders.

I entered Hill House Nursing and Dementia Home during the first two weeks of November for respite care after a major operation. I was treated with the utmost kindness and care by all the staff. The accommodation is of an excellent standard, spotlessly clean and well maintained. Food was provided in my room or in the dining room as I desired, and I was able to choose alternatives to the menu if there was something I did not want. I needed very little nursing care other than to clean up my operation wound which was efficiently dealt with. Activities are well run and there is always something to keep the residents busy if they so desire. Overall I can not rate this home more highly.

Since Mum has moved to Hill House Nursing and Dementia she seems more like her old self again. Each time I visit she is happy and tells me about the various activities that she has enjoyed over the past week. She is very complimentary about all the staff saying that they are very kind and can't do enough for her. She enjoys the good food too and I am confident that she is safe and well looked after. I find all the staff very professional to deal with and I am also impressed with their Covid-19 precautions which they take very seriously.

The family liaison manager is kind considerate incredibly helpful and just what we needed at a very stressful time. The nursing and care staff are wonderful and have made our mum very comfortable.

Bedrooms are well furnished with individual bathroom facilities and the whole home well laid out. The quality of the food is also very good.

My sister and I did some research into care providers and homes 18 months ago, we decided that Hill House Nursing and Dementia Home was outstanding and an excellent place for Mum to spend her twilight years. Unfortunately, things changed quickly for us, and we needed somewhere for Mum to spend her last days. Hill House pulled out all the stops and found her a fantastic room, Covid rules were followed we felt safe, the staff were kind, caring professional and helpful. I cannot express our gratitude enough, the place, the staff and the atmosphere here are fantastic. Thank you all so much for helping us when we needed it most.

My nan suffers from dementia and after having a stroke moved to Hill House. She receives excellent care and the staff are all so kind to her. The daily activities keep Nan entertained and her brain working. She always comments on the lovely meals she has had. I would highly recommend Hill House for it’s amazing standard of care.

Exemplary care provided and all Covid requirements met.

I was very impressed by the care, consideration and respect shown to me and my mum during Mum's short stay at this nursing home. It was very important to me and my family that Mum's last days were comfortable and dignified, this nursing home enabled this and even during these challenging times of Covid we were able to visit safely. I was asked if I was okay for staff to pray with and for her as Mum and I are Christians, I found this extremely comforting as I'm sure did Mum. My wishes to be with her when she died and to help prepare her body were carried out and I did not feel rushed or anxious. I would like to thank the staff from the bottom of my heart.

We look forward to when we can visit in her room, have a meal with her and see at first hand the facilities of the home.

My Nan is a resident at Hill House and it is wonderful I can visit her inside the home as all the residents and all the staff have been vaccinated. It’s lovely to be able to hold her hand once again and to be able to see what is going on inside the home. There are so many activities going on all the time and my Nan loves it-especially the dominoes, cookery club and the quizzes. My Nan is very well cared for and she feels that Hill House is her home now.