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- Hill House Nursing and Dementia Home







Hill House Nursing and Dementia Home is a purpose built, 56-bedroom home, committed to the highest standards of care and service, within a friendly and happy family run home. The home is rated Outstanding in caring and Good Overall by CQC (April 2022).
The aim is to provide the highest level of care in a dignified and compassionate way, with the best facilities and equipment in a comfortable home with trained...
Care Provided by Hill House Nursing and Dementia Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Hill House Nursing and Dementia Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Woodlands & Hillbrow Ltd
- Private Owned
Person in charge
- Shabana Hullemuth(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (52)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Visitors welcome, no restriction on visiting times.
Parking
- On site parking
Hill House Nursing and Dementia Home Reviews (204)
Hill House Nursing and Dementia Home has a Review Score of 9.9 (9.874) out of 10, based on 61 reviews in the last 2 years.
Over all time Hill House Nursing and Dementia Home has 204 reviews.
Hill House has given no less than 100% love to both my wife but to also me too. They are making my wife's stay so comfortable for her.
Thank you for your kind review. We are so pleased your wife is happy and feels loved and comfortable living at Hill House. All the staff will be thrilled to read your review.
I am so impressed with how the care home has dealt with keeping all the residents safe during the Covid outbreak. I am able to speak to my dad (who has dementia) via Skype with the help of a member of staff who sits with my dad and helps Dad with the session. It has been lovely to be able to at least see Dad visually and speak to him even if it hasn't been face-to-face. They have installed systems so that we can now visit Dad in a safe way. Dad always seems so well and happy and the staff are all so friendly and caring to Dad. It's lovely to be able to know Dad is well looked after, stimulated, safe and happy. A massive thank you to everyone who cares for my dad and all the other residents. p.s. I do miss the homemade cakes! (The care home is always so very clean).
Thank you very much for taking the time to do a review. All of the team at Hill House appreciate it. We are delighted to care for your father, and we are looking forward to the time we can welcome everyone back to into the home for visits.
All off the staff at Hill House are extremely kind and caring. They treat my Dad with dignity and love and nothing is too much bother for them. The Care Home has a family feel to it and Dad feels very much at home there. The rest of the family are also treated with care and consideration. The accommodation is bright and clean being well maintained. Dad's room is spacious and well kept. Dad is well looked after and is happy and content in his home.
Thank you for taking the time to review Hill House. Your kind words mean so much to our staff. It is a pleasure and an honour to care for your Father.
This is the 3rd home my mum has been in and I wish we had found it first. The staff are everything in a place like this and at the home they are exceptional. Smiling engaged and polite to all the relatives and kind, caring and in some instances full of love to my mum. Alzheimer's need a calm and warm atmosphere and it's sufferers and mum has this in abundance. Would highly recommend.
Thank you for your review. All of the staff will be pleased to have received it. We are honoured to care for your Mother.
Thank you Hill House, you made a very difficult time that bit easier.
We are all so honoured to have cared for your Father, he was a member of our Hill House Family. Thank you very much for your kind review.
Very welcoming to relatives also.
A lot of different activities to keep Mum occupied with staff encouraging participation.
Thank you very much for your kind review. We are very happy to care for your Mother. We are pleased she enjoys the activities and you always feel welcome in the home.
From the minute my husband went into Hill House, he was treated like a friend, cared for with love and dignity and I and my family were made very welcome.
Thank you very much for your very kind review. We are honoured to care for your husband, and we are so pleased you could see the outstanding care by our staff and that your family always felt welcome in the home.
I cannot speak highly enough of this nursing home. My mother was a resident for eight years needing much care, having dementia and having had two strokes. The staff treated her with love, kindness and respect. Nothing was too much trouble and I wasn't left out either, getting a hug when they could see I needed one. From the moment you step foot in the home, there is a pleasant atmosphere and no unpleasant odours. If stars were being handed out, I would give this home one made up of platinum.
Thank you very much for taking the time to do a review for Hill House. We and all of the staff really appreciate your kind words. It was truly an honour to care for your mother and we are so pleased you felt happy in our home too.
My mother-in-law moved to Hill House about a year ago, after a long stay in hospital and the previous care home she was in were not able to provide the care she needed. All the staff at Hill House have shown her great affection and she has received an outstanding level of care, beyond anything she recently received elsewhere. My husband and I are always very impressed by the feeling of warmth shown by the staff with the residents and the personal attention given to each. The quality of the rooms, the bedrooms and all the lounges is first class. My mother-in-law recently passed peacefully in her sleep with a member of staff by her side. I cannot recommend Hill House highly enough. Thank you all for taking great care of her during her stay with you ensuring her last months were as comfortable as possible in the circumstances.
Thank you very much for your kind review and for acknowledging the dedication, warmth and outstanding care of the staff. We are honoured to have cared for your mother-in-law. Thank you also for your recommendation.
Every time I go into Hill House Nursing and Dementia Home, I feel very welcome and treated with respect. It's like being part of a large family. My husband feels safe and secure here and enjoys his room. When we bring him home for lunch, he is always ready to go back to his room. That says it all. My family and I say a big thank you.
Thank you for taking the time to review Hill House. It is a pleasure to have your husband living with us and it is nice to hear you both feel part of the community and family at Hill House.
My husband has been at this home for over 16 months, and I am so very grateful to all the staff for the superb level of care and support that he receives. Everyone goes out of their way to ensure that he is happy and that his needs are met. I am very confident that he is in a safe and loving environment. Staffing levels are very high, and he consistently has the same carers and nursing staff looking after him. This means that any problems are noticed and deal with straight away, and this gives me great peace of mind.
Thank you very much for taking the time to do a review. We are most pleased your husband is happy and that you are content with his care.
As a family, we highly recommend Hill House for the care they provide to Mum. The staff are so kind and thoughtful with a level of care and attention to detail that is truly amazing. There is always a warm and welcoming atmosphere and lots of activities to keep Mum busy, with the live entertainment being her favourite. Inside, all the rooms and lounges are very comfortable and beautifully furnished with Mum's room having a lovely view of the gardens. The food is excellent and fabulous homemade cakes are always available for residents and relatives. It is so good to know that Mum is in such good hands and we could not thank you all any more. Thank you.
Thank you for your kind review. It has been an honour to care for your Mum. We are always pleased to see family visiting in the home.
I am always very impressed by the feeling of warmth I get whenever I visit and the amount of laughter that the staff share with residents. The quality of the rooms, the bedrooms and all the lounges, is first class with a very high standard of furnishings and fittings. There is a full programme of varied activities which help to keep the residents stimulated.
I have absolutely no hesitation in recommending Hill House.
Thank you very much for your review and for acknowledging the care and affection our staff have for your wife and all of our residents. We are honoured to care and we constantly striving towards our residents happiness and comfort.
The staff over the entire of nan's stay have been so helpful, caring and friendly. Nan's final few days, as difficult as they have been, the staff have been incredible. It was always clear how much they cared for her, and you could see she really liked them too. So supportive and always on hand to offer reassurance and answer any questions. They were so thorough with all their checks and were in regularly and promptly. Nothing was too much for them. I cannot thank them enough for making such a hard time, that much easier.
Thank you for your kind review. It was our pleasure to care for your Nan. We are happy we could care for her and support her in her time of need and yours.
Every time I came to visit my nan, the staff did everything to make both my nan and I feel as at home as they could. The care and affection shown to nan was second to none and as if they viewed nan as family. Any request was never too big or small, right to the end.
Thank you very much for taking the time to complete a review. We were so honoured to care for your nan and we are so pleased she and you felt at home here.
Very caring atmosphere. Staff all very friendly and seem to enjoy the job. No comparison to two previous care homes used; 100% better.
Thank you for your kind comments and review. It means a lot to our care team.
Cannot praise everyone highly enough.
Thank you for your kind comments and review. It means a lot to our care team.
My sister has been at Hill House for over six years. During that time, including last year, I have been impressed by the constant high standard in all aspects of the care and running of the care and dementia home. Since the last review, there have been some challenging new entrants. I am aware of the care and kindness shown by all who work there, medical and carers, to enable the smooth and happy running to continue of course, there are times when constructive comments need to be made. These are received in an excellent manner and taken seriously.
Thank you for your review and for recognising the lengths our staff go to in caring for residents with dementia.
It is such a nice place. Very clean. The staff are great. Plenty of tea to drink.
Thank you for appreciating how great our staff are and how clean the home is.
From the moment we entered this care home, we knew it was where we wanted my sister-in-law to be. Six years on and we have not changed our opinion. It is exemplary in every way. All the staff are delightful, warm and friendly. They communicate with us regularly though we visit at least three to four times a week. We are confident they will continue to care for her just as effectively until her death.
It is a pleasure caring for your sister-in-law and it is always nice to see you visiting the home. Thank you from everyone at Hill House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2017Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 15 Jun 2026
We are celebrating our 50th anniversary this year at Woodlands Residential Care home! This special occasion marks five decades of family-led care in Hampshire, started by Gillian Lee. As the...
- 19 Mar 2026
We're so pleased to announce the launch of our updated summer menus across all four homes. The new menus offer a four week rotation, ensuring a wide variety of choice,...
- 16 Mar 2026
On Friday 19th December, Hill Brow received a routine unannounced visit from an Environmental Health Officer. We're pleased to share that the home was once again awarded a 5-star Food...
There are no upcoming events for Hill House Nursing and Dementia Home.
Awards / Recognitions (14)
- 30 Jan 2026Recipient: Woodlands & Hillbrow Ltd
- 31 Jan 2024Recipient: Woodlands & Hillbrow Ltd
- 28 Feb 2023Recipient: Woodlands & Hillbrow Ltd
Meet the Team (15)

I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.
I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.

I’m Shabana the manager at Hill House Nursing Home. I have a combined experience of 23 years in nursing and care management both in the UK and overseas. My values and passions have been consistent from the start. I pride myself on the quality and high standard of care with a person- centred approach based on each individual resident by creating and supporting a homely and warm atmosphere where residents feel safe and well cared for. I’ve thoroughly enjoyed my time so far at Hill House especially due to the friendliness and resilience of the staff and the warmth of the residents which I believe is a truly special place to live and work.

My name is Cristy, I am deputy manager at Hill House with many years of nursing and management experience. I specialise in elderly care. I am extremely proud of my role at Hill House and enjoy working with such a dedicated and warm-hearted team of carers, nurses and management. My passion in life is to ensure our residents are happy and receive outstanding care.

My role is incredibly rewarding. I am part of a massive life changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.
I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.

I have over 25 years of experience in Hospitality, mostly as a chef. Prior to joining Woodlands and Hill Brow, I spent 5 years working in a luxury care home in Andover, overseeing the kitchens, housekeeping, activities and maintenance departments. I really enjoy seeing happy residents enjoying their food and having fulfilled lives.
My goal is that my contribution through experience, passion and determination gives everyone living at Hill House the best possible quality of life.

I have worked in the health and social care sector for the last 13 years. Every role has been in and around training and development. Being able to develop our staff to deliver even greater care and service to our residents is something I take great pride in. Woodlands & Hill Brow is a family-run business, and this is one of the main reasons I wanted to move here, away from more corporate roles.

My name is Nicoleta Apostu and I am the Senior Nurse and Clinical Lead at Hill House. I joined Woodlands and Hill Brow Ltd in 2016, after working in a number of other nursing homes previously. I was drawn to Hill House because of its reputation for delivering outstanding care.
It is my belief our residents should receive excellent nursing care and I am proud to be part of the team at Hill House.

Hello, my name is Alex and I have not been at Hill House as long as most of the team. I am really enjoying my role, the home and caring for the residents. The management team and carers are always looking for ways to provide outstanding care for the residents and welcome working with the residents and families so the care is personalised for each resident and their needs and the fact the company never use agency staff goes a long way to support this.

My name is Helen Evans. I am a Team Leader at Hill House Nursing Home. I joined Hill House in 2011, having previously worked at Woodlands and Hill Brow. My passion in life is looking after people. I really enjoy caring for all our residents and their different needs and being an important member of the team at Hill House.

I have been working with Woodlands & Hillbrow since 2018 going from a carer to a senior carer, I am proud of all I have achieved. Caring for our residents is my main priority. My goal is to make sure they are happy and comfortable. I also enjoy working with such a great team and the managers care about the residents and the staff. They understand that caring for us helps us to provide outstanding care for the residents.

Woodlands and Hill Brow is a fantastic company to work for and it is an honour to be part of a fantastic home and team which never uses any agency staff.

My name is Marianne and I’ve been working in Hill House as a receptionist/administrator since 2018. I love my job, welcoming visitors and family members into the home and working hand in hand with our care staff and activities team to make our residents happy.

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.

I'm Steve, and I have the privilege of working as a Chef at Farnham Mill. It brings me immense joy to be part of a company that truly cares for its employees and fosters a supportive atmosphere. The management team is exceptional, always putting the well-being of both the residents and staff at the forefront.
One of the most rewarding aspects of my role is preparing meals for our residents. I make it a point to engage with each person individually, learning about their favourite foods and drinks. Their happiness is my priority, creating wholesome, delicious, and nutritious meals that they genuinely enjoy.
In addition to my kitchen duties, I also manage the chefs' table and cooking club at both Farnham Mill and Hill House. It’s my passion to encourage our residents to explore their culinary skills and creativity, ensuring that we keep that spirit alive together.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hill House Nursing and Dementia Home to verify any information. View our terms and conditions. Hill House Nursing and Dementia Home has an Enhanced Service -more info.