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Park View Care Home

1 Chantry Close, Ipswich, Suffolk IP2 0QR
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Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)
Park View Care Home, Ipswich
mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)
Park View Care Home, Ipswich
The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)
Park View Care Home, Ipswich

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.

Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As...  

Care Provided by Park View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,645£1,640 - £1,650
Residential Dementia CareFrom £1,645From £1,807
Nursing CareFrom £1,800From £1,807
Nursing Dementia CareFrom £1,800From £1,807

(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)

Contact Park View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jacky Gelder(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (69)
  • Single Rooms with ensuite Wet Room (69)

Parking

  • On site parking, with disabled parking and electric points available

Park View Care Home Reviews (192)

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9.8

Park View Care Home has a Review Score of 9.8 (9.822) out of 10, based on 36 reviews in the last 2 years. Over all time Park View Care Home has 192 reviews.

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Review from Audrey P (Niece of Resident) published on 22 July 2026 Submitted via Postal Card
Overall Experience

Staff at Park View Care Home have gone out of their way to make my aunt feel at home. Following a traumatic time for her and a sudden change of everyday life Park View provided all the support and understanding she needed. Seeing her being so well cared for is a huge relief for us. It is a pleasure to visit this bright, friendly home with several well-thought-through areas to relax in and chat - my aunt particularly liked the garden. Thank you all at Park View - I highly recommend you!

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for your kind words and recommendation. We're delighted to hear that your aunt has settled in well and feels so supported during what has been a difficult time. It means a great deal to us that you feel reassured by her care, and we'll be sure to share your lovely feedback with...  

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Review from Gavin K (Son of Resident) published on 15 July 2026 Submitted via Website
Overall Experience

Excellent care home , with excellent staff who really care about their residents whom they care for. The staff always make you feel very welcome when visiting. The home is always clean and tidy. They have plenty of activities to keep the residents entertained.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for your kind words. We're delighted to hear that you feel welcomed when you visit and that you've noticed the care, cleanliness, and activities we provide. Your feedback means a great deal to our team, and we truly appreciate your support.

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Review from Caroline H (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

I had no hesitation in choosing Park View again this year when my dad needed 2 weeks' respite care while my mum had a well-deserved rest. Last year, both my parents stayed at Park View for 3 weeks while their bathroom was being renovated, and the excellent experience they had made the decision an easy one. The staff are outstanding. They are caring, compassionate, professional, and always treat residents with dignity and respect. As a family it gives us great peace of mind knowing my dad is in safe capable hands. The staff go above and beyond. I would like to thank everyone at Park View for the wonderful care and support. Park View is a truly special place.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your kind words and for choosing Park View again. We are delighted that your family has had such positive experiences with us. Your appreciation means a great deal to our team, and we are honoured to have been able to care for your dad and support your family. Thank you for placing your trust in us.

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Review from Carolyn M (Daughter of Resident) published on 6 May 2026 Submitted via Website
Overall Experience

With Mum having spent 2 periods of respite at Park View, we had no hesitation in suggesting she came to stay on a permanent basis at the beginning of the year; once it became clear her needs could no longer be met at home.

She was welcomed back by the staff - always greeting her by her first name - and the nursing staff could not have been more attentive, treating Mum with dignity and respect at all times. Thank you to everyone who looked after Mum; it certainly gave us piece of mind as a family to know that she was being so well looked after.

We would have no hesitation in recommending Park View to anyone who may be considering staying here - respite or long term - either for themselves, or for a family member.

Thank you.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for your kind words. It means a great deal to hear that your mum felt welcomed and cared for, and that our team could provide comfort and reassurance to your family. We're grateful for your recommendation and for trusting us with her care.

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Review from T C (Daughter of Resident) published on 23 April 2026 Submitted via Website
Overall Experience

When it comes to choosing care for a loved one, there isn't a single approach that suits everyone. It's a very personal decision, shaped by visits, conversations with staff, and the experiences of others. While everyone's expectations are different, what matters most is finding a place where you feel comfortable, supported, and confident that your loved one will be treated with kindness and respect. My mother was quite unwell when she moved into Park View two years ago, but she was warmly welcomed from the very beginning. We quickly felt reassured by the carers, and they have consistently lived up to that trust. With the right support, Mum's health has become more stable. She is always clean, well cared for, enjoys a varied menu, and receives her important medication on time. If there are any questions or concerns, Carol and her team are immediately receptive to answer them. Caring is one of the most challenging professions, but it's also such an important and necessary service.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

That's a really thoughtful and reassuring perspective. It's clear how much the care and compassion of the team have meant to both you and your mum. Hearing how her health has stabilised and how supported you feel speaks volumes about the dedication of the staff-thank you for sharing such a meaningful experience.

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Review from Bernard G (Husband of Resident) published on 17 April 2026 Submitted via Postal Card
Overall Experience

All the staff at Park View are brilliant, no complaints at all, very caring people.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for your lovely feedback. The team at Park View will be delighted to hear your kind words - they work incredibly hard, and it means a lot to know their care is appreciated.

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Review from Brenda O (Daughter of Resident) published on 13 April 2026 Submitted via Website
Overall Experience

I can't thank the team at Park View Care Home enough for the outstanding care they've given my mum over the past year. The staff are warm, attentive, and genuinely compassionate, always treating her with dignity and respect.

It's so reassuring to know she's in a safe and welcoming environment. The carers go above and beyond, and she's always encouraged to take part in activities, which keeps her happy and engaged. The activity organisers truly go above and beyond, creating meaningful experiences. It's especially important for those with dementia to be stimulated, and I've been impressed that activities here are always inclusive-something I haven't seen in other homes.

The food is outstanding, with a great variety of well-prepared meals.

Communication with the family is excellent, and the home is always clean and comfortable.

I highly recommend Park View Care Home-it gives us real peace of mind.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for sharing such a heartfelt review. It means a great deal to the whole team. Knowing that your mum feels supported, engaged, and genuinely cared for is exactly what they work toward every day. They'll be delighted to hear how much you value the activities, the communication, and the warm environment they strive to create. Your recommendation is truly appreciated.

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Review from P M (Son-in-law of Resident) published on 6 February 2026 Submitted via Website
Overall Experience

My mother in law stayed for three weeks but was due to stay five weeks for respite while my father in law had major surgery, he is her full time carer. She became very unresponsive and so the family removed her and she went into hospital with health issues due to acute dehydration, she had suffered a heart attack too, when released from hospital end of life care was put in place. Sue suffers dementia and is completely dependent and non verbal! Had park view communicated with the family or doctor this could have been a very different story.

Reply from Carol Rhind, Manager at Park View Care Home

While we cannot discuss individual care details publicly, the wellbeing and safety of our residents is always our priority. We do not recognise some of the claims made in this review, and no concerns were raised with the home during your mother-in-law's stay. A request for a refund was considered...  

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Review from S W (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience

Staff at Park View are all welcoming, caring, loving and friendly, going out of their way to help. Even if it's not their job, they will find someone else who can help. The home is always clean, warm, with food and drink available. I'm always reassured that staff never neglect the vital aspects of care - regular toilet routines, hydration, hygiene, washing/dressing assistance - this is the sign of a truly caring home, and activities are offered daily to stimulate mind and body.

Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you very much for taking the time to share such thoughtful and positive feedback about Park View.

We are delighted to hear that you feel welcomed, reassured, and supported by our staff. Your comments about their kindness, willingness to help, and commitment to ensuring high standards of care...  

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Review from Elisabetta R (Respite Resident) published on 16 January 2026 Submitted via Website
Overall Experience

During my two week respite stay I felt fully supported by all the staff who consistently acted in a professional, friendly and caring manner and demostrated a great aptitude to team working. The food was very, very tasty. I also particularly appreciated the regular visits from the physiotherapist who encouraged in me a "can do attitude" and helped me in my convalescence from a hip replacement operation.

Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you so much for taking the time to share such a thoughtful review.

We are delighted to hear that you felt fully supported during your respite stay and that our team's professionalism, friendliness, and teamwork made a positive difference to your experience. It is especially pleasing to know...  

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Review from Susan S (Wife of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

A very caring, cheerful environment. Staff excellent. Room lovely. Food very good.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you for this lovely review, it was such a pleasure to get to know both, if your passing by please drop for a cup of tea and slice of cake

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Review from S S (Wife of Resident) published on 12 December 2025 Submitted via Website
Overall Experience

After looking after my husband at home for over 20 years from an awful debilitating disease I vowed never to use a care home for him. However this decision was taken away from me due to his and mine deteriorating health. I also have experience working in a care home . Because of looking after him for so long I have very, very high standards regarding my husbands care and was determined not to let his care lapse in any way on admission to Park View. He has very complex needs which I demand are met to a very high standard. Overall Park View has met these standards. There has been issues with my husband's care but with communication with the management and staff and time these have been generally resolved . My experience is any problems have to be sorted face to face and that is the key for harmony between care providers and clients. Overall Management and staff are very approachable with any issues I have.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for taking the time to share your experience and for trusting us with your husband's care. We understand how difficult the decision must have been after more than 20 years of looking after him at home, and we truly appreciate the depth of your dedication and the very high standards you...  

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Review from S V (Wife of Resident) published on 4 December 2025 Submitted via Postal Card
Overall Experience

When first admitted to care home it took a few months for the home to gain understanding of my husband's specialist needs because he lacks capacity and is unable to let staff know what he requires. He cannot hold a vessel to drink himself and needs feeding so it needs regular and experienced staff who understand this to ensure he does not dehydrate and lose weight. He also needs good help to position in his chair and bed correctly and ensure he is kept clean. I speak to staff directly and ask for things to be corrected if not ok and most regulars know his requirements. On the nursing and general health side, records do not seem to be understood and known by all parties, ie hospital/GP/nursing and other agencies.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for highlighting these issues - your advocacy is playing a crucial role in ensuring your husband receives the level of care he needs and deserves. we are hear to help

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Review from Jeff D (Son of Resident) published on 24 October 2025 Submitted via Postal Card
Overall Experience

My 98-year-old mother has been a resident in Park View, Ipswich, for just over three years. She has received exemplary care from everyone. The house is beautifully furnished, clean and welcoming. It is very well designed and managed. All the residents enjoy the food. My mother is no exception. Mum is really enjoying the singing sessions and other sensory activities. These are especially important to her as she is partially blind and very hard of hearing. Thank you everyone at Park View, from her children and grandchildren and their partners. Cheers!

Reply from Sharon Bowen, Customer Relations at Park View Care Home
Thank you so much for your kind and thoughtful message. It truly means a great deal to all of us here at Park View.

We feel privileged to care for your mother and are delighted to hear how much she enjoys the activities, especially the singing sessions. It's wonderful to know that they bring her...  

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Review from Geoff B (Respite Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience

I say to everybody at Park View thank you for looking after me with the food, the activities and the clean room and everywhere in building and garden. Also my cup of tea in morning and drink at night.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your review, it was such a pleasure to have you in our care and i hope you will return again someday.i will ensure the team are aware of your thankfulness. please pop along again for a cup of tea and slice of cake

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Review from Berenice H (Daughter of Resident) published on 15 September 2025 Submitted via Website
Overall Experience
Mum was resistant to care and wanted to live in her own home. She became poorly as a result but needed care badly as she was falling and had some serious health issues. The thing is that unlike children adults can be difficult to suggest loving advice to and this can cause stress and concern. The day came that mum eventually was admitted to Park View.
This was a turning point. She immediately began to return to her old self due to constant care and attention.

Mum began to take an interest in things, though she was always a private person. With help her appearance and personality blossomed. She really loved the food and her room which looked onto the garden. Cheerful company of the nurses and staff did so much to make her enjoy life again. Thanks to Park View and everyone who looked after mum. She was very happy there and gave she and I some peace of mind.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

It was such a pleasure to have mum in our care, im so happy that she blossomed while being at Park View. i will ensure that att staff see this review. if your ever in England please pop along for a coffee we would all love to see you

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Review from John R (Son of Resident) published on 8 September 2025 Submitted via Postal Card
Overall Experience

Great place for Dad. Staff lovely and professional. Relaxed atmosphere. Great menu.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for this lovely review, it is such a pleasure to have dad in our care anf ii just love how he has settled into his new home. i will ensure that the team is aware of this review

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Review from K J (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card
Overall Experience

Amazing support received from all members of staff, from reception to kitchen staff, to carers and nurses, everyone was so caring, polite and friendly. Rooms are cleans and all areas well maintained. We couldn't have wished for better care for our mum.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for these kind words, i will ensure all teams are aware of this review.

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Review from Ruth H (Daughter-in-law of Resident) published on 2 July 2025 Submitted via Postal Card
Overall Experience

The first impression of Park View Care Home is one of beauty and peace. The bistro area and garden are wonderful. When you move through the building the staff are so friendly and welcoming. In the dining area the staff are cheerful and helpful and the food is delicious. The care that my mother in law receives is outstanding. Nothing is too much trouble and every small detail is notes and acted upon. We couldn't wish for anything better. Thank you so much.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for this lovely review, it is our pleasure to be able to look after your Mother in Law. i will ensure that all staff read this wonderful review

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Review from Natalie R (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card
Overall Experience

The management at Park View were very accommodating from the start. We were able to move Dad in quicker than expected, which proved a big help. From then our experience continued to be positive; the staff are kind and caring and have taken time to get to know our dad. The settings and facilities are magnificent and the rooms are always clean and tidy. Ultimately it is a huge relief to know Dad is cared for and safe at Park View.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you do much for writing us this lovely review, its a pleasure to look after dad and he has settled in really well

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 June 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 12 Jun 2026

    A resident was particularly happy after receiving a letter stamped with the seal of Buckingham Palace itself. Yes, really. One of our wonderful residents has received a reply from the...

Upcoming Events

There are no upcoming events for Park View Care Home.

Awards / Recognitions (1)

  • 21 Sep 2012Recipient: Park View Care Home

Accreditations

There are no accreditations posted yet for Park View Care Home.

Meet the Team (20)

Angie Ryan
Angie RyanJob Title:Operations DirectorJoined: 2016

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.

I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS, where I was a ward sister.

I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.

I love this home and want the staff to feel the same, as this then impacts our residents' experience and helps them feel at home right from day one

Jacky Gelder
Jacky GelderJob Title:ManagerJoined: 2026

Started 2026

Lindsey Reader
Lindsey ReaderJob Title:Deputy ManagerJoined: 2023

Started in 2023

Dimple Vithani
Dimple VithaniJob Title:Finance Manager

Finance manager

Sharon Bowen
Sharon BowenJob Title:Customer Relations ManagerJoined: 2017
I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.

in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Lorraine Pretlove
Lorraine PretloveJob Title:Head of WellbeingJoined: 2019

Started in 2019

Ashton Wiles
Ashton WilesJob Title:Head of Care for DementiaJoined: 2013

Started in 2013

Anita De-Vaux Balbirnie
Anita De-Vaux BalbirnieJob Title:Training & Development ManagerJoined: 2025

I started my career in my 20s. I really enjoy assisting people to make a difference to their lives, inspiring them to improve themselves with knowledge and new skills for the benefit of Residents. I have worked in domiciliary and home care for many years.

I have many qualifications as a teacher, trainer, assessor and mentor. I write training manuals and courses across a variety of subjects.

Jean Miller
Jean MillerJob Title:Head of ReceptionJoined: 2012

Head of reception

Jim Pretlove
Jim PretloveJob Title:Site Maintenance OperativeJoined: 2021

Started in 2021

Darren Morton
Darren MortonJob Title:Head ChefJoined: 2018

Started in 2018

Donna Batterham
Donna BatterhamJob Title:ChefJoined: 2017

Started at Park View 2017

Natasha Kettering
Natasha KetteringJob Title:Kitchen AssistantJoined: 2016

Started at Park View in 2016

Harvey Teague
Harvey TeagueJob Title:Kitchen AssistantJoined: 2021

Started at Park View 2021

Amy Ridley
Amy RidleyJob Title:Care AssistantJoined: 2020

Started at Park View 2020

Lisa Farrow
Lisa FarrowJob Title:Well-Being AssistantJoined: 2013

Started at Park View 2013

Elizabeth Cotton
Elizabeth CottonJob Title:Hospitality AssistantJoined: 2013

Started at Park View in 2013

Caroline Smith
Caroline SmithJob Title:HousekeeperJoined: 2022

started at Park View in 2022

Amy Henderson
Amy HendersonJob Title:Front of House SupervisorJoined: 2025

Started 2025

Sarah Gillingham
Sarah GillinghamJob Title:Head of care ResidentialJoined: 2024

Started 2024

Frequently Asked Questions about Park View Care Home

What types of Care is Park View Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Park View Care Home have?

There are 69 Single Rooms.

What are the Facilities & Services at Park View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Park View Care Home to the centre of Ipswich?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park View Care Home to verify any information. View our terms and conditions. Park View Care Home has an Enhanced Service -more info.