Colne View

Dame Mary Walk, Colchester Road, Halstead CO9 2FF
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9.8 169 Reviews
  • Colne View, Halstead
Colne View is a purpose-built care home offering a range of high-quality services, including residential, nursing and dementia care on a permanent and respite basis. They also offer supportive palliative and end of life care.

Situated in the charming town of Halstead, the home has a lively yet homely atmosphere. Residents can enjoy a range of facilities including a café, cinema room and hair salon. Each bedroom is individually styled with en-suite facilities. Outside there are beautiful, landscaped and secure gardens.

At Colne View, the friendly, compassionate team delivers care that is centred on the individual. Residents are involved in all aspects of their care so they can continue to feel valued and live as independently as possible.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1688
  • Self-Funded Residential Dementia Care: from £1778
  • Self-Funded Nursing Care: from £1928
  • RESPITE Self-Funded Residential Care: from £1898
  • RESPITE Self-Funded Residential Dementia Care: from £1988
  • RESPITE Self-Funded Nursing Care: from £2138

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Colne View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Monica Boldeata (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Parking

  • On Site

Colne View Reviews (169)

9.8

Colne View has a Review Score of 9.8 (9.815) out of 10, based on 46 reviews in the last 2 years.
Over all time Colne View has 169 reviews.

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Date Published
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Reviewer Connection to Colne View
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Total of 169, showing 141-160
Review from Heather R (Daughter of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother's needs are well met at Colne View. I know she is safe and despite her challenging behaviour, is always respectfully cared for. Staff keep me informed at all times. However, it would be helpful to have a key member of staff for email contact to keep updated re: non-medical issues like clothes
and toiletries.
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Review from Ian A (Son of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Colne View for just on a year. During that time I haven't had cause to worry about her care - unlike the previous home.


There seems to be sufficient staff who are all very friendly and look after my mother well.
I am reassured to know that my mother is being well

cared for.
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Review from C E (Daughter of Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad moved in at the end of April as he could no longer look after himself at home. He has settled in well and likes living there. Their food is good but maybe too much for people who are not very active.
He would prefer more activities outside the home, but I know this is difficult to arrange. His
room is a good size and well furnished. Finally, the staff who look after him are lovely, they are very friendly and take great care of him.
Reply from Samantha Debenham, Marketing Support Administrator at Colne View

Thank you very much for your comments regarding your father’s care at Colne View and positive scores around the care team and facilities. It is great to know that he has settled in well. We appreciate your comments about the food; the chefs pride themselves on producing fresh, seasonal and nutritious meals every day for residents and aim to ensure that personal preferences and appetites are catered for. We continue to look for ways to improve our meal time service and take feedback from regular relative meetings very seriously.
With regards to activities, the lifestyle team support residents to continue with their own hobbies and interests, with daily activities that residents can choose from. We recently took several residents on an outing to Brightlingsea and there are regular visits outside of the home planned across the year.
Our team are always keen for feedback and suggestions, so please do let us know of any ideas so that we can continue to provide the very best care for your loved one.

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Review from Jean H (Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Really look after you, and with a lot of care.
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Review from I B (Respite Resident) published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having spent 2 weeks only here, just to recuperate from a big operation, I didn't need all the facilities, but the food was excellent, the staff very friendly.
The room was clean and pleasant.
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Review from E L (Resident) assisted by family/friend published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have Parkinson's Hoehn and Yahr stage 4.
I am not the easiest person to get on with.
Most of the staff here are very accommodating to my requirements.
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Review from Miriam R (Widow Widower) published on 27 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Colne View highly enough. My husband was in Colne View for 15 months prior to his death last year and the professional support and loving care, which very often went beyond what I expected given to both my husband and myself, was amazing, especially when his health was
failing. I cannot thank you all enough.
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Review from Jane M (Daughter of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really reassured now mum is settled and happy in her new home. The staff have been so welcoming and we already feel very much part of this community. I believe Mum's needs are constantly being assessed and the staff carry out their duties diligently and with compassion.
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Review from Pat R (Sister of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home provides a caring, safe environment for my sister. The staff are very dedicated and treat the residents with respect and dignity.
The activities are very varied and the weekly choir is great fun.
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Review from C M (Wife of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in this care home for nearly two years suffering from dementia and I cannot fault the care and understanding he has received from both staff and management.
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Review from John W (Son of Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found Colne View to be an excellent care home. The carers and staff are all very kind and caring, nothing seems to be too much for them. The facilities in the home are first class. The managers are really hands on. On arrival, you are greeted like a friend. Management has been a pleasure to deal with.
This is a truly great care home.
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Review from Patricia S (Wife of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a very traumatic decision to make when your loved one has to be looked after by others. From the first day, the manager and staff were concerned about me as well as my husband. The staff have always been thoughtful and kind. The staff keep me informed of any incidents or developments. The food
is excellent and always a good choice. The home always has an approachable manner and nothing is too much trouble. All I can say is that we consider ourselves extremely thankful, that our choices were the right ones, supported by caring staff and management.
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Review from Elizabeth H (Daughter of Resident) published on 14 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all very kind and attentive, supporting residents needs whatever they are. Meals are good, rooms are very comfortable and having a personal bathroom is a real asset.
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Review from Margery R (Resident) published on 8 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfactory in all respects.
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Review from Sandra C (Relative of Resident) published on 7 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care to my Aunt-in-law. She always says they are very kind to me. Warm reception when entering the home.
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Review from Sarah C (Daughter of Resident) published on 7 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My lovely dad is a resident at Colne View. The staff are amazing, always making time for him which is crucial when living with dementia. They are all caring, helpful, helpful, happy and funny. Dad smiles at the girls and likes to play 'ball' with the lads. Great atmosphere. This is like my second home
now. Thank you xxx
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Review from P R (Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the home I have been to and I have been to lots of homes to have respite in Essex, but Colne View, Halstead is the best of all. Staff are first class, food is fine, cooked well and selected.
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Review from Joy L (Resident) published on 17 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I originally came for three weeks straight from hospital as I did not feel fit enough to go home to look after myself.
Unfortunately just as I was due to go home I suffered from a sickness virus and felt quite ill for a week of so and my period of stay had to be extended. I have been cared for extremely
well and much appreciate the help and kindness shown by all the staff.
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Review from Eddie C (Son of Resident) published on 28 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Even though I was only a visitor, I was made more than welcome, I was kept up to date on my dad's medication and needs, also his general welfare. Everytime I visited him he always seemed to be with someone and I was made welcome, he was always smiling and happy. Overall, even though I was on holiday
when I came back I sometimes think he had a better time than me. Very happy with the care home, staff and facilities and if needed, I would definitely use again.
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Review from Sally K (Wife of Resident) published on 18 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear husband moved into Colne View care home in June 2016. The care he is receiving is beyond reproach. From the Managers, Nurses, Carers and serving staff, patients are treated with a warmth and respect, which I have not experienced anywhere else. He is always dressed well in his own clothes, and
he is always clean and tidy. When I telephone to enquire about him, I am given a full report and given time to talk. The managers are really hands-on carers themselves. The office staff greet me like an old friend, with a cup of tea at the ready. This is truly a CARE home.
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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Colne View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Colne View is calculated as follows: ( (445 Excellents x 5) + (92 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 541 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Colne View is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (0)

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