
I was warmly welcomed, and nothing was too much trouble. I felt like being on holiday in 5* hotel!M N(Resident / Service User)



I was warmly welcomed, and nothing was too much trouble. I felt like being on holiday in 5* hotel!M N(Resident / Service User)



Colne View is a recently refurbished, luxury, purpose-built care home offering a range of high-quality services, including residential, nursing and dementia care on a permanent and respite basis. They also offer supportive palliative and end of life care.
Situated in the charming town of Halstead, the home has a lively yet homely atmosphere. Residents can enjoy a range of facilities including a café, cinema room and hair salon. Each bedroom is...
Care Provided by Colne View
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Colne View for full pricing details and T&Cs.
Contact Colne View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Cristina Iacob (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Parking
- On Site
Colne View Reviews (179)
Colne View has a Review Score of 9.9 (9.860) out of 10, based on 34 reviews in the last 2 years.
Over all time Colne View has 179 reviews.
First impression was not good (you never get a second chance to make a first impression) as management seemed unaware of my aunt's impending assessment and admission. It turned out that it was their first day in post. Too often staff say something will be done, but don't carry it through, often trivial things like bringing a cup of tea, but they all add up. It took ages to get the TV functioning properly and then only after an email to HQ. No reception on weekends leading to frustrated visitors. Easy to get the door code by observing staff - the keypad needs a cover.
We are sorry to hear that your first impressions of the home did not meet your expectations. As you...
It is good to know that my husband is well cared for in such a happy home. Everyone is so friendly and caring I can now, after having to care 24 hrs a day, I now enjoy time spent with my husband.
I come in a lot to see my sister and have always found everybody very helpful and caring
The care, kindness and appreciation of my Mum's needs is provided on a daily basis. The staff are all excellent, from the welcome at reception, right through to every aspect of looking after my Mum, day and night. We thank you all for your fantastic help at a difficult time.
My stay has been really enjoyable. I will be back.
Also, have complained to senior carer about the way my mother's bed is "made" or rather not made when agency carers in.
Thank you very much for your comments about Colne View and positive scores for staff, activities and food. We are very sorry to hear that we were not meeting your expectations with regards to the coffee shop facilities, although appreciate that you made these comments in October 2017 and since then...
My friend has been a resident since 12th May 2013. She is well looked after in all respects. The staff all care for her in a compassionate manner, making her feel special.
My husband loved the place. The facilities were good. The food and drinks are excellent and all the staff were caring and friendly. I would recommend the care home to everyone.
Colne View is an excellent home for the elderly and I am satisfied with my mother's care.
Staff very friendly and nothing is too much trouble when I have asked.
My mother's needs are well met at Colne View. I know she is safe and despite her challenging behaviour, is always respectfully cared for. Staff keep me informed at all times. However, it would be helpful to have a key member of staff for email contact to keep updated re: non-medical issues like clothes and toiletries.
My mother has been a resident at Colne View for just on a year. During that time I haven't had cause to worry about her care - unlike the previous home.
There seems to be sufficient staff who are all very friendly and look after my mother well.I am reassured to know that my mother is being well cared for.
He would prefer more activities outside the home, but I know this is difficult to arrange. His room is a good size and well furnished. Finally, the staff who look after him are lovely, they are very friendly and take great care of him.
Thank you very much for your comments regarding your father’s care at Colne View and positive scores around the care team and facilities. It is great to know that he has settled in well. We appreciate your comments about the food; the chefs pride themselves on producing fresh, seasonal and...
Really look after you, and with a lot of care.
The room was clean and pleasant.
I am not the easiest person to get on with.
Most of the staff here are very accommodating to my requirements.
I cannot praise the staff at Colne View highly enough. My husband was in Colne View for 15 months prior to his death last year and the professional support and loving care, which very often went beyond what I expected given to both my husband and myself, was amazing, especially when his health was failing. I cannot thank you all enough.
Really reassured now mum is settled and happy in her new home. The staff have been so welcoming and we already feel very much part of this community. I believe Mum's needs are constantly being assessed and the staff carry out their duties diligently and with compassion.
The activities are very varied and the weekly choir is great fun.
My husband has been in this care home for nearly two years suffering from dementia and I cannot fault the care and understanding he has received from both staff and management.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Colne View.
Accreditations
There are no accreditations posted yet for Colne View.
Meet the Team (1)

Since qualifying as a Registered Nurse in 2013, I have completed leadership and management training courses while progressing in my career from Clinical Lead to Senior Nurse to Home Manager.
Becoming a home manager was the proudest moment in my career. After years of frontline experience, it came as the result of hard work, continuous development and a passion for improving standards of care.
I previously worked for Care UK in 2018 as Clinical Lead, and I always appreciated Care UK’s values and the focus on high-quality, person-centred care. When the opportunity came to return to Colne View as Home Manager, it felt like the right time and the right place to take the next step in my leadership journey.
As Home Manager of Colne View, I believe compassion, integrity and the ability to adapt are essential qualities. A good home manager should inspire confidence, be solution-focused and create a culture where everyone feels valued and supported.
My favourite part of each day is walking through the home and connecting with the residents and team. A smile, a short conversation, or just checking in on how someone’s day is going – those little moments make a big difference and keep me grounded in why I do what I do.
Outside of work, I enjoy spending quality time with my family, cooking and taking long walks in nature. I also find reading and listening to music very relaxing.
I’m looking forward to working closely with the team to build a positive culture and ensure residents at Colne View receive the best possible care. I’m also excited about building strong relationships with families and the wider community to make Colne View a warm, welcoming, and vibrant home.
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