Barchester Hurstwood View

Linum Lane, Off Ashengate Way, Five Ash Down, Uckfield TN22 3FH
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9.7 115 Reviews
  • Barchester Hurstwood View, Uckfield
Hurstwood View is located in the village of Five Ashdown near Uckfield and is on the doorstep of the breath-taking Ashdown Forest. They provide expert and person centred 24-hour nursing, residential and dementia care on their dedicated Memory Lane community, from short stays to long term care.

The home has a team of highly-qualified and attentive staff who are dedicated to focusing on the individual needs of each resident with a tailored care plan for each person. Residents are offered the right level of support for their needs, this is done with respect and always maintaining their dignity.

Their Memory Lane community is designed to support independence and stimulation for those living with dementia whilst receiving the specialist care and support they need. There are two terrace areas one if which is dedicated to gardening, themed corridors and personalised activities.

The life enrichment team has a dedicated programme and is adapted to ensure everyone is able to take part. From small group activities to large events where family can come and join in. The home is very active in the community with trips out in their mini bus to local places and welcoming the community into the home.

The hospitality team cater to all dietary requirements. All meals are nutritious and freshly prepared daily. They strive to offer an excellent dining experience to encourage appetite and the wellbeing of each resident.

If you would like more information, please contact the team. They would like to show you round their beautiful home so you are able to meet the team and see how they can support you or your loved one.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1950
  • Self-Funded Nursing Care: from £2136

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Hurstwood View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kirsty Johnson (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (63)
  • Single Rooms with Ensuite Wet Room (63)

Barchester Hurstwood View Reviews (115)

9.7

Barchester Hurstwood View has a Review Score of 9.7 (9.731) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Hurstwood View has 115 reviews.

Overall Experience
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Reviewer Connection to Barchester Hurstwood View
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Total of 115, showing 21-40
Review from Chriss H (Daughter of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was a resident of the home for only a few months having moved from a Barchester care home when his nursing needs increased. All the staff at Hurstwood View, from the manager to nursing staff, care staff, activities, admin, and back of the house, treated him with compassion, understanding, and respect.
Dad had his difficulties but I always felt that the staff acted in his best interests. They kept us informed and updated on any changes. When it came to the end they couldn't have done more for Dad or indeed for my sister and me, meaning we can look back on that dreadful time knowing it couldn't possibly have been handled any better. If you are looking for a fantastic care/nursing home for your loved one then look no further. The staff here actually care!
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.

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Review from Debbie D (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Five-star care, five-star staff, five-star facilities. From the moment we walked into Hurstwood View we knew we’d found a gem. From the friendly activities team who encourage the residents to join in an array of daily activities, to the attentive and empathetic care team I cannot recommend this wonderful
home enough. The meals are delicious and the catering staff take time to find out what the residents particularly fancy. Distraught and overwhelmed because of the situation we found ourselves in, The Manager and staff wrapped me in a virtual blanket of kindness and understanding. The team at Hurstwood View scooped my mum up in an equal blanket of care and expertise, transforming her physical issues whilst also having a deep understanding of dementia patients. I feel I have my mum back and I can sleep at night now knowing she is safe and cared for.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home and our staff team. It is a pleasure to care for your relative. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.

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Review from L L (Daughter of Resident) published on 15 December 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Quite frankly a horrendous experience both for my deceased mother and my family. Beautiful decor but hardly any care staff. Mum went in for 4 weeks respite (£8000 non-refundable) but died after 2 weeks. Delays on urine test on arrival, obtaining pain relief medication to help my mum (they blamed a change
in doctor but they had a week's notice to get it), dirty drinking vessels left in room from the previous day, off milk given to my mum (was on her bedside table and folder said she had been given milk before I arrived), bank nurse said it was unclear from notes what medication my mum should be taking and found my mum distressed every time I visited her during her last week. Yes I did complain at the time and the care did buck up a little but really it should never have come to that. Think as a gesture of goodwill we should have had a refund which we could have donated to our mum’s chosen charity particularly as mum was only hoisted out of bed once and had only a few mouthfuls of food.
Reply from Feedback Team, The Feedback Team at Barchester Hurstwood View

Thank you for taking the time to leave your review, we’re sorry to learn of your experience during the early days of your mum's stay at Hurstwood View Care Home, please accept our sincere condolences on the passing of your mum. We understand that you had discussed your concerns with the General Manager at the time, however, if you do not feel they have not been suitably resolved, please reach out to us so we can support you further. We can be contacted at feedback@barchester.com Kind regards Feedback Team.

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Review from S H (Wife of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved here nearly 3 months ago after I could no longer look after him at home. The staff were unbelievably supportive of me with what was a very difficult decision and he has settled well.
Hurstwood View is a happy place with a lovely atmosphere and is very welcoming. Kindness and patience
are much in evidence on the dementia floor and it is heartwarming to see the wonderful care which they give to my husband and other residents even when things can be quite challenging. The staff are hard-working and excellent in every way, nothing is too much trouble and thankfully the whole place is run with a lot of common sense and does not feel 'corporate'. The activities team are enthusiastic and engages well with all the residents and their families and my husband clearly enjoys the home-cooked food! Laundry and cleaning are of a high standard. I cannot believe that there is a better place for my husband than here. Huge thanks to you all.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Staff at Hurstwood View strive to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.

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Review from E O (Granddaughter of Resident) published on 24 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother moved to Hurstwood View about 18 months ago when it became clear she needed specialist dementia care. The team are second to none - nothing was ever too much and even on her bad days they clearly cared for her very deeply. At the end of her life, they were kind to us all, cared for her
like she was their own grandmother and made sure she was not in pain. My father and I couldn’t have asked for more and we are so glad she was surrounded by people who truly cared for her.
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Review from L D (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Hurstwood View for two months in respite care following a difficult hospital and community hospital stay after a fall. Mum has just blossomed since she arrived at Hurstwood. All the staff have provided such great care for Mum, she has regained her weight loss and her personality
has returned. She is thriving.
Her room is beautiful, with a wonderful outlook over fields, it is warm, homely and comfortable, more like a cosy hotel room.
The meals are excellent with good choices, with extra treats throughout the day, homemade biscuits and cakes with plenty of tea and coffee visits.
The manager and all the staff are genuinely caring and interested in each resident. The planned weekly activities provide a really well-balanced range of group and individual activities for all to enjoy.
I visit every day and I feel incredibly welcome and part of the family!
It’s a very special place.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. The staff at Hurstwood View strive to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.

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Review from M G (Son of Resident) published on 8 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Hurstwood View in September 2022 after her Alzheimer's had progressed so much that she was unable to continue in her own home. We were concerned that the transition to a residential home would be very upsetting and difficult for her. In fact, with the support and care of the wonderful
staff at Hurstwood View, Mum settled quickly and is very happy in her new surroundings. She is well looked after, is enjoying the activities on offer, and is calmer and less anxious than she was in her own home. We can visit whenever we like, as can her other friends, which is wonderful. The staff are great at keeping in touch, so we feel very much a part of Mum's care. We cannot thank the team at Hurstwood View enough. Special thanks to two members of staff.
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Review from Carol A (Daughter of Resident) published on 2 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who has dementia, has been staying at Hurstwood for over four years. She has a spacious, comfortable, on-suite room overlooking countryside. The home is decorated to a high standard and residents use various lounges and a cafe where a range of activities are provided. The garden areas are
well-maintained and there are pleasant, outdoor seating areas. I am always made to feel welcome when I visit my mother and all the staff are extremely friendly and helpful. Their kindness and awareness of my mother's needs is greatly appreciated.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Staff at Hurstwood View strive to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.

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Review from Jane D (Daughter of Resident) published on 25 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident since June 2017 on Memory Lane. Nothing is ever to much trouble. The care for my father has been superb and even with The Pandemic the staff have gone beyond the call of duty adapting to new working regimes ensuring the residents were well. Ever since 2017 I have nothing
but praise for Hurstwood View and would recommend it to anyone. Brilliant staff working together as a team. I feel Hurstwood View is part of my extended family. Thank you to all the staff for all your continuing hard work.
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Review from Sandra H (Respite Resident) published on 20 October 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Room comfortable and spacious. Staff extremely attentive and looked after me very well.
Choice of food with menu requests taken daily. Would do something different if required.
As I stayed in my room during my visit staff came in for a chat when they had a spare moment.
That was greatly appreciated.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.
We look forward to seeing you again in the future.

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Review from J C (Friend of Resident) published on 18 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was excellent caring service throughout her short stay. All staff were attentive at all times and made us as visitors feel welcome in their environment. I would recommend this home for anyone to use.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.

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Review from M P (Ex Family Member) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband (separated) was in Hurstwood View for one week's respite in June. He was well looked after, and he enjoyed his time. Last year he had been discharged from the hospital to Hurstwood, so the staff knew him, and he was familiar with everything. My partner and I, who look after him in our home,
normally were able to enjoy our week's respite too, knowing he was safe and among friends again.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Staff at Hurstwood View strive to make residents and visitors feel welcome, and the comments we receive help us to continue to improve our services.
We look forward to seeing you again in the future.

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Review from Karen Y (Daughter of Resident) published on 14 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident here since September 2021. As a family, we are so pleased with the care he has been/is receiving. The staff are, without exception, so kind, caring and helpful. Nothing is too much trouble for them. My father is settled and content and we are happy knowing that he is
receiving the best care possible. Thank you to all concerned.
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Review from Mike T (Son of Resident) published on 1 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother transferred from another care home in September 2021, and the move has been transformational for her. She was very low when we moved here, and the professional, kind and friendly team at Hurstwood View have worked hard to bring some sunshine back into mum's life. I truly believe that she now
has some quality of life, and for me, that is everything. The management team at Hurstwood View is exceptional, and they make every effort to ensure that all of their service users enjoy their last days, even in these difficult times of CV-19. I cannot thank the team enough for all their hard work and kindness. They definitely go the extra mile!
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your experience at Hurstwood View Care Home. Staff at Hurstwood View strive to make residents and visitors feel welcome, and the comments we receive help us to continue to improve our services. We are so pleased that Mum has settled in so well.

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Review from Diana K (Wife of Resident) published on 10 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience and that of my husband, a resident since February 2021 has been very positive. I feel that he is receiving the best possible care at Hurstwood View.
The staff are extremely caring and friendly and he is fond of them and grateful for all they do for him. I receive regular updates about
his medication and any adjustments and reasons for them by the Clinical Leader.
Very much appreciated and keeps me in the picture without having to ask.
Generally, the care is exceptional and I am glad that my husband has found the perfect residential Home for his particular needs.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your experience at Hurstwood View Care Home. Our staff strive to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.

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Review from Sharon J (Daughter of Resident) published on 25 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything about our experience with Hurstwood View has been extremely positive, right from our first informal visit to see if it was the right place for Mum. My mother has Alzheimer's but can function fairly independently and loves to socialise. The whole approach to my Mum is to treat her as an
individual. She has settled in so quickly. All the staff are very friendly, as well as very professional. The home feels and appears much more like a hotel than anything else. Mum's room is lovely with a superb view. Mum is joining in with a lot of the activities and eating well. The latter is a relief as her appetite had dwindled so much prior to coming to Hurstwood View and she had lost weight.
Every time I speak to her or visit her she is so excited to tell me what she has been up to, how nice it is there and how happy she is. This has also been a difficult time for us as a family as it's been a huge decision to make and the staff have all made this so easy and stress-free for us.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. We are pleased that your Mum has settled in so well. Our staff strive to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.

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Review from S B (Wife of Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a nice, friendly welcome and staff are very good with names of visitors. Hurstwood View has a good reputation.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home.

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Review from Sue C (Daughter of Resident) published on 30 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mother urgently needed a nursing home. I had visited several, but none was absolutely right. Hurstwood View was recommended. I had finally found the perfect home for her! The manager is delightful, involved, and from a nursing background. The cheerful atmosphere and close relationship between
staff and management is immediately apparent. I understand staff turnover is low, a positive. The staff are happy, kind, respectful, and seek to converse with residents as individuals with a unique history. The nursing staff informs me of any issue. Measures are in place up to help my mother with her particular circumstances. Nothing ever seems too much trouble. The purpose-built building boasts lovely ensuite bedrooms, all with patio doors opening onto a courtyard or garden. The chef’s meals look nourishing and delicious. The lively activities team provides a busy programme. As a new visiting relative, I felt immediately embraced by the Hurstwood View community, and have nothing but praise for it.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Staff at Hurstwood View strive to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.

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Review from Christine H (Respite Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stayed for respite care following a few falls. The care dad received was amazing, we have had nothing but praise for the way he was treated and looked after. The home is modern, beautifully clean and kept in tip-top condition. The food options are great, dad raved about his meals during his stay!
Dad says nothing was too much trouble - all the staff were truly amazing! As the weather wasn’t suitable for dad to enjoy the beautiful grounds outside and he didn’t want to join in activities indoors, the staff grouped him with a few other men so they could have chats which dad thoroughly enjoyed. The atmosphere in this home is very friendly, supportive and caring.
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Review from Pippa R (Daughter of Resident) published on 8 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hurstwood View came to our rescue when our father was in the final stages of dementia and we could no longer keep him at home with carers. They took him at very short notice and throughout the very short time, he was at Hurstwood View the care was exemplary. One of the staff was with him twenty-four
hours a day, we had regular and frequent updates. The staff were gentle and caring in the way they handled him in his final days and treated him as though they had known him all his life. The staff also treated us with great understanding and sympathy and were prepared to go to any lengths in order to make our situation as easy as was possible during Covid. We could not fault their care and they made a world of difference to us at a very difficult time in our lives. We felt very lucky to have been able to send our father into their care for his final days.
Reply from Kirsty Heaver, Hurstwood at Barchester Hurstwood View

Thank you for your kind review, Pippa; it was an honour and our pleasure to have cared for your father during such a difficult time.

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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Barchester Hurstwood View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.731 for Barchester Hurstwood View is calculated as follows: ( (226 Excellents x 5) + (31 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 271 Ratings = 4.731
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Hurstwood View is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (49)

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Meet the Team (28)

Kirsty

Kirsty Johnson

Job Title: General Manager Joined: 2012

I began my career in the care industry in 1997, working in a small private care home for 17 years, which I enjoyed every day. I provided individualised care, support, social interaction, comfort & compassion to residents.


In 2003, I decided to study Nursing at Brighton University, as it had been my ambition since an early age. I continued to work at the care home during evenings & weekends, throughout my training and received my nursing qualification in 2006. Becoming a nurse gave me such fulfilment, along with a great responsibility, which made me extremely proud of what I do.


I joined Hurstwood View in 2012, and that is where my journey at Barchester began.
I love to spend time with my family & friends, and I also enjoy travelling. I played football for 15 years in a women’s team, but I’ve hung the boots up now!

Esther

Esther Onwuka

Job Title: Deputy Manager Joined: 2025

My name is Esther Onwuka, and I joined Hurstwood View in April 2025 as Deputy Manager.


From a young age, I have always had a strong passion for caring for others, which inspired me to pursue a degree in Nursing in India. Over the course of my 4-year training, I became deeply committed to the belief that providing care and support to people is one of the most fulfilling and meaningful roles in life.


Since qualifying as a Registered Nurse in 2016, I have gained valuable experience working in Nigeria before relocating to England during the pandemic. I spent 5 rewarding years at a nursing home in Uckfield, where I progressed from Nurse to Deputy Manager. That experience helped shape my approach to leadership and deepened my commitment to delivering high-quality, person-centred care.


I am always striving to grow both personally and professionally. This drive has recently led me to complete a Master’s degree in Public Health, and I plan to pursue a PhD in the near future. My ultimate goal is to make a positive, lasting impact within my workplace, my community, and the wider world.


At Hurstwood View, my role is to support our residents, their families, and our dedicated team to ensure we consistently deliver the highest standards of care. My aim is to help create an environment where everyone feels safe, valued, and at home.


If you visit us, you will likely see me walking around with a big smile, and I look forward to welcoming you in person.

Cathryn

Cathryn Graham

Job Title: Home Administrator Joined: 2017

Hi, my name is Cathryn, and I joined the team at Hurstwood View in August 2017 as the Administrator.


I have worked in care home administration since 2002 and have since gained an NVQ Level 3 in Business Administration.


My role includes managing the financial systems in the home, HR, enquiry management and working closely with the General Manager. My favourite part of the role is interacting with residents and their families. 

Akhil

Akhil Ponnappan

Job Title: Clinical Lead Joined: 2024

Hi, My name is Akhil and I am the Clinical Lead here at Hurstwood View. I work on our nursing floor and ensure all residents receive the best care and support from myself and the team.

Lisa

Lisa Everson

Job Title: Activities Coordinator & Speak Up Champion Joined: 2017

I’m Lisa, Activities Coordinator here at Hurstwood View. I’ve been working at Hurstwood View in varying departments since 2017, shortly after the birth of my second child.
With a strong background in Marketing, events, and community engagement - Activities is a great fit for me! I love arranging events and making a difference to our residents’ day. I’ve never danced so much since working here, no day is ever the same, and we really do have so much fun!

Karen

Karen Downie

Job Title: Head Chef Joined: 2012

Hi. My name is Karen, and I am the Head Chef here at Hurstwood View.


 I have been working in the catering industry since I was 17 years old and have been working at Hurstwood View since it opened in 2012. I simply adore cooking and love to experiment with various flavours. I love my job at Hurstwood View and it’s a privilege to meet and work with so many different people. But what I love most is when people tell me they enjoy my food!


Being Scottish I am very fond of traditional Scottish dishes which when I am cooking, love to add a different twist. I am very fortunate to live in East Sussex with my husband and daughter. Sussex is a beautiful country with many interesting and historical places to visit. I love my job at Hurstwood View and in particular it's a privilege to meet and work with so many interesting residents. But what I love most is when people tell me they enjoy my food!

Wayne

Wayne Grogan

Job Title: Maintenance Manager Joined: 2016

Hi, I am Wayne, the Senior Maintenance Manager.


I started with the company back in 2015. I am enjoying my role; there is always lots to do and no day is the same.


I also support our local maintenance managers with any help and advice they might need. 

Demi

Demi Fuller

Job Title: Care Practitioner & Dementia Champion Joined: 2019

Hi, my name is Demi and I have worked at Hurstwood View since 2019.


I first joined Hurstwood View as a trainee care practitioner. I am now working as a Care practitioner and have recently started a degree with the university of Derby for Advanced Care Practitioner. My next step will be a Nursing Degree. As a care practitioner I work closely with the General Manager, Registered Nurses, and Senior Carers to ensure that all our resident’s needs are being met and to a high standard.


I am very passionate about my job at Hurstwood View and I always ensure my work is completed to a high standard. At Hurstwood View we all take great pride in ensuring that our residents are well looked after, we spend time getting to know our residents and their relatives on a personal basis to enable us to care for them all in a person-centred way and respecting their individuality. At Hurstwood View we have a great support network from our General Manager – Kirsty and Barchester in general, Barchester has great progression opportunities within all departments, and they always encourage staff to progress within their career. At Hurstwood View our staff are friendly and welcoming people who are more like family than staff.

Sally

Sally Burton

Job Title: Administration Assistant Joined: 2023

I have worked for Hurstwood View for 2yrs.


I enjoy being front of desk greeting the residents and families that join us here at Hurstwood View. I love being part of a friendly and devoted team of dedicated work colleagues.

Lisa

Lisa Radcliffe

Job Title: Activities Coordinator & Wellbeing Champion Joined: 2021

My name is Lisa and I’m an Activities Coordinator here at Hurstwood View. I joined the team towards the end of 2021.


A hairdresser and barber by trade, during lockdown I decided to make a career change.


I love working with our residents making a difference to their daily routine. In Activities, no day is ever the same, it really is such a varied role, which I really enjoy.

Cat

Cat Stainer

Job Title: Head of Housekeeping Joined: 2019

My name is Cat and I have worked at Hurstwood View since 2019.


I have tried my hand at many departments including Housekeeping, kitchen and Caring until I progressed to head of housekeeping in 2021. I take much pride in my job and I always ensure my work is completed to a high standard. I always ensure our residents have a clean, comfortable, and happy environment to live in. The most important part of my job role is ensuring I keep the home as homely as possible to help the residents to feel at home.


I love working with my colleagues from all departments as I feel we are a great team with a loving and caring atmosphere to be proud of.

Keighly

Keighly Johnson

Job Title: Team Leader, Dementia Champion & Wellbeing Champion Joined: 2013

My name is Keighly and I have worked at Hurstwood View since 2013, my job role is a Team Leader.


I have been working within the memory lane community for the last 8 years, I pride myself in caring for those in need and providing individualised care for all of our residents. My job role includes ensuring all staff are up to date with all changes and working alongside management ensuring the whole home is run to a high standard ensuring all of the residents needs are being met

Zoe

Zoe Shannon

Job Title: Head of Unit, Speak Up Champion & Dementia Champion Joined: 2013

Hi, my name is Zoe and I have worked at Hurstwood View since 2013.


I started my career in the kitchen department then changed into a care assistant role. I have gradually worked my way up and I am now the head of unit for memory lane. I love working on memory lane and supporting our residents who are living with Dementia, in my role I take responsibility for ensuring that all our residents needs are met in the most suitable way for them. We take pride in person centred care and we value each residents differences. I always ensure that the staff working within the memory lane community are up to date with any recent changes and I also ensure that relatives are kept up to date with their loved ones ever changing needs.


At Hurstwood View we have a great team ethic, and the staff feel more like a big family rather than colleagues.

Lorraine

Lorraine Murphy

Job Title: Hostess Joined: 2019

My Name is Lorraine, and I am a Hostess working at Hurstwood view.


My job involves serving breakfast to the residents and setting the tables ready for their meals. I really enjoy my job and love having a morning catch up with the residents.

Kiki

Kiki Dancy

Job Title: Care Assistant Joined: 2021

Hi, my name is Kiki, and I am a Care assistant here at Hurstwood View.


My role includes supporting the residents with there day to day needs and improving their quality of life as much as possible. I support the seniors with leading the unit, most often Memory Lane.


I like spending my time with the residents and keeping relatives up to date with their loved ones.

Paige

Paige Streeter

Job Title: Care Assistant Joined: 2018

My name is Paige, and I am a Care Assistant at Hurstwood View. I have been working at Hurstwood View since 2018.


I really enjoy supporting our residents to live a happy and fulfilled life, you will often find me singing, joking and laughing a lot. Hurstwood View has such a friendly atmosphere and the staff are very good at making light in difficult situations. I can mostly be found with the Karaoke machine singing into the microphone in a room full of residents.

Katrina

Katrina Cheshire

Job Title: Care Assistant Joined: 2020

Hi, My name is Katrina and I am a Care Assistant at Hurstwood View.


I work mostly within the Memory Lane community at Hurstwood View and I love supporting the residents who are living with Dementia


I have recently completed my medication training and I am in the process of completing my NVQ level 3. One of my favourite things about working at Hurstwood View is the progression opportunities that are available.

Adam

Adam Heap

Job Title: Care Assistant Joined: 2023

Hi, my name is Adam and I work at Hurstwood View as a care Assistant. I have worked at Hurstwood View since January 2023.


I really enjoy my job and love being able to support the residents with their individual needs. At Hurstwood View the support network is fantastic and we are very lucky to have such supportive management who always go out of their way to ensure all the residents are cared for in the best way possible.

Becky

Becky Riley

Job Title: Care Assistant Joined: 2014

My name is Becky and I have worked at Hurstwood View since 2014.


I work as a Care Assistant and support the residents with all of their day-to-day needs. I love getting to know the residents and ensuring that they have the best quality of life possible.


At Hurstwood View we are all like one big family and we have a whole home approach for everything.

Georgie

Georgie Williams

Job Title: Care Assistant Joined: 2014

Hi, my name is Georgie and I work at Hurstwood View as a Care Assistant. I have worked at Hurstwood View since 2014.


I really enjoy working in the care home and knowing that I have made a difference in the resident's lives. We all spend a lot of time getting to know the residents on a personal basis so that we can support them in the best way possible.

Saina

Saina Samad

Job Title: Care Assistant Joined: 2023

My name is Saina, and I am a night Care Assistant here at Hurstwood View. I have been working at Hurstwood View since February 2023.


I really enjoy working here, we have great management and awesome team support. I love supporting residents with their daily needs and helping them to settle for the night.

Aminul

Aminul Raj

Job Title: Care Assistant Joined: 2021

My name is Raj, and I am a Night Care Assistant here at Hurstwood View.


I am very passionate about my role and I like to support my residents to live a fulfilled life. I have been at Hurstwood View since 2021 and I really enjoy working with my amazing, organised team.


We have the most amazing and supportive management; it really is a pleasure to work at Hurstwood View.

Taisir

Taisir Ahmad

Job Title: Care Assistant Joined: 2020

Hi, my name is Taisir and I am a care Assistant here at Hurstwood View working nightshifts.


I love working with such an incredible team within a great atmosphere, During the night my team and I will be present to ensure the residents are taken care of and have everything they need.

Ugo

Ugo Nnamani

Job Title: Care Assistant Joined: 2021

My name is Ugo and I am a Night Care Assistant here at Hurstwood View.


In my job role I make sure my residents are taken care of with all aspects of their needs. I love what I do as a care assistant as it gives me an opportunity to serve humanity.


One of my favourite things about Hurstwood View is the awesome management team and the hardworking colleagues.

Sathish

Sathish Mathiyarasan

Job Title: Care Assistant Joined: 2022

I am Sathish and I have worked at Hurstwood View since December 2022. I am working as a night care assistant.


I started my job without any experience in this field. As the days went by, I began to realise the magnificence of this work I was seeing. I thank God that I have been given the opportunity to help people with their daily life. I am proud to think that by doing this work I am laying up my treasure not on earth but in the kingdom of heaven. I try every day to make myself more experienced for this job and do it wholeheartedly.

Carmen

Carmen Dosset

Job Title: Kitchen Assistant Joined: 2020

My name is Carmen and I have worked at Hurstwood View for a few Years now.


I first joined as a Care Assistant but have recently changed over to the Kitchen department and I am now working as a Kitchen Assistant.


I really enjoy my job working alongside the Chefs and supporting the residents with their different needs and preferences.

Dawn

Dawn Hart

Job Title: Housekeeping Assistant Joined: 2019

My Name is Dawn, and I am one of the Housekeeping assistants at Hurstwood View.


My job involves keeping the home clean and presentable. I really enjoy my job and having a chat with the residents and reminiscing with them whilst I clean their rooms.

Faye

Faye Maidment

Job Title: Housekeeping Assistant Joined: 2021

Hi, My name is Faye and I am one of the Housekeeping assistants working at Hurstwood View.


My role includes keeping the home clean and well maintained and keeping the laundry up to date, I love my job and especially enjoy having the interaction with the residents.

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