Barchester Hurstwood View

Linum Lane, Off Ashengate Way, Five Ash Down, Uckfield TN22 3FH
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9.7 115 Reviews
  • Barchester Hurstwood View, Uckfield
Hurstwood View is located in the village of Five Ashdown near Uckfield and is on the doorstep of the breath-taking Ashdown Forest. They provide expert and person centred 24-hour nursing, residential and dementia care on their dedicated Memory Lane community, from short stays to long term care.

The home has a team of highly-qualified and attentive staff who are dedicated to focusing on the individual needs of each resident with a tailored care plan for each person. Residents are offered the right level of support for their needs, this is done with respect and always maintaining their dignity.

Their Memory Lane community is designed to support independence and stimulation for those living with dementia whilst receiving the specialist care and support they need. There are two terrace areas one if which is dedicated to gardening, themed corridors and personalised activities.

The life enrichment team has a dedicated programme and is adapted to ensure everyone is able to take part. From small group activities to large events where family can come and join in. The home is very active in the community with trips out in their mini bus to local places and welcoming the community into the home.

The hospitality team cater to all dietary requirements. All meals are nutritious and freshly prepared daily. They strive to offer an excellent dining experience to encourage appetite and the wellbeing of each resident.

If you would like more information, please contact the team. They would like to show you round their beautiful home so you are able to meet the team and see how they can support you or your loved one.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1950
  • Self-Funded Nursing Care: from £2136

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Hurstwood View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kirsty Johnson (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (63)
  • Single Rooms with Ensuite Wet Room (63)

Barchester Hurstwood View Reviews (115)

9.7

Barchester Hurstwood View has a Review Score of 9.7 (9.731) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Hurstwood View has 115 reviews.

Overall Experience
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Reviewer Connection to Barchester Hurstwood View
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Total of 115, showing 41-60
Review from S L (Wife of Resident) published on 19 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Given that Covid has changed everything my experience has been all that I could have hoped for, except the accounting. Random amounts have been taken from my account with no explanation. I have asked for a monthly statement.
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Review from Claire D (Daughter of Resident) published on 3 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father became a resident whilst strict rules were in place regarding Covid-19. The staff dealt with this in a professional way whilst being sympathetic to my father's needs in getting settled in. I appreciate the accessibility of speaking to the staff who always have time to speak however busy they
are. I have found the general atmosphere at Hurstwood View to be a positive, friendly and welcoming home where nothing seems too much trouble.
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Review from Debs (Daughter of Resident) published on 3 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and her partner moved into the flats which are connected to Hurstwood, they were happy to have the back up of the care home and also have care in their own home. This worked really well and they quickly got to know the staff and felt very happy with their decision to move to Hurstwood. Unfortunately,
my mother's partner had a bad fall. The hospital would not let him be discharged back to the flat as he needed more care so he went into the nursing home. He was cared for very well by the staff. They were really good with him as his dementia had accelerated. The good thing was that Mother could visit him. He was treated with respect and dignity until the end. Unfortunately, my mother was diagnosed with cancer. She carried on living in the flat with the knowledge that if she needed anyone they were on hand. She really loved all the staff and built up a friendship with them. She said she couldn’t have wanted to be in a better place. Her last days were spent in the home and I wouldn’t hesitate to recommend.
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Review from Marion W (Daughter-in-law of Resident) published on 30 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hurstwood View is a caring, supportive and wonderful place to be. My relative has had respite care there a few times now, and every time he has been there, we have had nothing but praise for the way he has been treated and looked after. He himself says he feels like royalty when he goes there and nothing
is too much trouble - if you ask for anything, he gets it immediately. We, as a family, cannot thank them enough for their compassion. He’s even looking at going again before Christmas. That says it all really.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. It's always a pleasure caring for your father-in-law. Barchester strives to make residents and visitors feel welcome, and the comments we receive help us to continue to improve our services.

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Review from Ian F (Son of Resident) published on 29 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has spent eight weeks at Hurstwood View, having been transferred from Pembury hospital after a fall and a series of absent seizures. She suffers with vascular dementia. We have been delighted with the care given to Mum which has been first class from day 1. She has been made to feel very much
at home and has fitted in very well with all of the staff. Although visiting has been very limited due to the pandemic, she has been kept active and has even developed a couple of interests we didn't realise she had. Her general disposition and health has also improved and it's nice to see her smiling so much. Her birthday 'party' was made extra special when the staff brought her favourite coconut cake in and sang happy birthday to her together. Well done and thank you.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. It has been a pleasure caring for your Mother. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.

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Review from Christopher W (Son of Resident) published on 4 August 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
Due to my mother’s dementia issues, Adult Care sent us to Hurstwood View. On arrival when calling for an assistant my fiancée and I had to press the call bell at the main front door 4 times before anyone came.
When a care assistant came to the door we were asked to wash our hands, which we did, but
did not issue us with a face mask even though the care assistant was wearing one herself.
At this time my mother was very upset due to the unfamiliar surroundings. On entering the building there was a patient trying to sell daily papers to us which was even more confusing for my mother, there were also used plates and bowls left on the tables in the reception area.


The toilet in my mother's room had been used, urine on the floor, dirty toilet paper in the bin, no plug in the sink. The toilet seat is cracked (Health & Safety issues) (photos taken)


There were other issues that gravely concerned us and we brought our mother home.

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Review from Clarissa B (Daughter of Resident) published on 13 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Hurstwood for two years having left a large house and garden where she lived alone. At all times, the staff have treated her with dignity and respect - with humour thrown in for good measure! The home is spacious and always clean. The meals are excellent. The leadership comes from
a place of love and genuine care. To be honest, I thought it would have been impossible to find somewhere suitable for my mother, but we are so very grateful for the immeasurable love found in this place. Every resident's needs are different, but our experience has been very good. Like any community, the experience is better if you have like-minded people around you with whom you can do activities. This comes down to luck. Do take a look!
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Review from Roz A (Daughter of Resident) published on 13 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been residents at Hurstwood View Care Home for nearly two and a half years. My mother in Memory Lane and my father is a resident on the nursing floor. From the outset, they have both been treated with a kindness that made the transition from home and hospital a very comfortable one.
My sister and I greatly appreciate how accommodating the staff are and especially how we were welcomed to make their rooms feel familiar, bringing in belongings of their own, making a homely environment for them both. My sister and I always feel listened to and I would say that my parents feel the same. Respect and dignity are paramount. The many long-standing staff build many valued relationships, showing genuine care and interest in the wellbeing of the residents. Cleanliness and personal hygiene are excellent. My dad really appreciates the good food. Hurstwood View is welcoming and the beautiful setting and garden is a great asset for residents and visitors.
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Review from Jonathan S (Son of Resident) published on 9 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hurstwood View provided excellent care and support for my father, he was extremely well looked after and all staff treated him as an individual with complete respect and attention. I would highly recommend Hurstwood View.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services. It was a pleasure to care for your Father during his time at Hurstwood View.

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Review from B S (Daughter of Resident) published on 1 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Hurstwood View for over 4 years now. The manager is very caring and has built up an amazing team of staff who are very friendly, kind and professional and treat all the residents with respect.
The meals are excellent and tasty homemade cakes and biscuits are always
available. The rooms are a good size and the gardens spacious, with lovely views across the fields at the rear of the building.
During the period of lockdown due to the Covid-19 crisis, the staff have continued to give excellent care to my mother and have kept in regular contact with me regarding her health and well being. The staff have remained cheerful and positive, even though they have been working under such difficult circumstances. Skype and WhatsApp have been set up to enable families to keep in touch with their loved ones.
I feel that Mum is being very well cared for and is in a home that is safe and has a lovely warm, friendly and caring atmosphere.
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Review from Angela B (Daughter-in-law of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My step-mother-in-law has been a resident at Hurstwood View for over 2 years. My mother-in-law has Parkinson’s disease which has affected her balance and, after several falls and a stint in the hospital, we decided that she was safer in the environment of a care home. When looking we very much liked
the size and location of Hurstwood View. We could see that every patient was receiving very personal and individual care by a dedicated staff. All my mother-in-law's needs are met to a very high standard. The staff are kind, caring and attention to every aspect of the resident’s needs with a cheerful demeanour. The rooms are bright and clean and my mother-in-law is lucky to have a room with doors opening on to a courtyard and lovely garden where she can sit. There is a weekly programme of activities and she really enjoys the exercise classes. The dining room, reception rooms and cafe are bright and spacious. The food is excellent.
Above all, my mother-in-law is very happy at Hurstwood View.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome, and the comments we receive help us to continue to improve our services. I will pass your comments onto the whole team.

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Review from Jane L (Daughter of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father had spent several years in Hurstwood View where he was shown such kindness and wonderful care.
He was in his 90’s and had the start of dementia that caused him to be anxious and overactive. He loved walking around the home and with the great layout and facilities it gave him such freedom
which was important to him. Every member of staff showed him such love and respect, it really was like a big family. He loved his food and joining him at meal times occasionally was like being in a first-class restaurant along with the entertainment.
My dad ended his final days at the home and my family and I spent day and night with him. This is when you really see how good the home is: the manager and deputy manager, both nursing trained, were so hands-on, leading by example, the nurses and carers just couldn’t be faulted. They were an amazing happy team and generally passionate about their patients well -being
I honestly couldn’t wish for a better place for my dad to end his days.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback regarding your experience at Hurstwood View, the comments we receive help us to continue to improve our services. It was always a pleasure to care for your Father. I will pass your kind comments onto the whole team.

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Review from Anna C (Daughter of Resident) published on 23 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very happy with how Hurstwood View have handled the coronavirus pandemic. There has been excellent care and nursing and good communication. In general the staff are good at their jobs, friendly, helpful and genuinely caring.
Reply from The Admin Team, Admin at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your experience at Hurstwood View Care Home. Staff at Hurstwood View strives to make our residents experience a positive one, and the comments we receive help us to continue to improve our services.
We look forward to seeing you again soon.

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Review from Adam R (Son of Resident) published on 23 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Hurstwood View for a little over a year and before that my father was at Hurstwood View for about two and a half years. I have therefore been visiting the home on a very regular basis for a number of years.
The home is well managed and it boasts an exceptionally good staff who
clearly care for the residents. This has been particularly evident in the challenging times over the last few months with COVID-19 where staff have gone beyond the normal call of duty to keep the residents settled and as content as possible whilst they have been unable to see their families.
The rooms are nice, a good size and pleasantly furnished. There are spacious communal areas and a cafe downstairs.
There is an excellent team who sort out the activities and friendly reception and administrative staff.
I would unhesitatingly recommend Hurstwood View to anyone looking for a care home for family or friends who are unable to remain in their own homes.
Reply from The Admin Team, Admin at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome, and the comments we receive help us to continue to improve our services.
We look forward to seeing you again soon.

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Review from Katherine C (Daughter of Resident) published on 19 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father owns one of the apartments at Hurstwood Court and was for a long time going into the care home for his meals and to join in with the various outings and activities put on by the home. Both of these he enjoyed very much as they gave him variety and social interaction, not having any friends
in the area. In May he had a couple of falls and was moved downstairs into the care home to be looked after. The room he was offered was so lovely, bright and homely, the staff so attentive and helpful that he is now going to remain in the care home. This has been such a weight off of our minds, as out of four siblings only one of us who lives locally. Because my Dad was going downstairs for his meals he knows and recognises all of the members of staff and other residents. With Covid, I have not been able to visit my Dad, but members of staff have been calling me regularly to keep me up to date with how my dad is doing and I am confident he is very happy.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home, the comments we receive help us to continue to improve our services.

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Review from Jo C (Daughter of Resident) published on 19 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
During this unprecedented time of Covid-19, the staff at Hurstwood View have gone beyond their duty as carers and adapted to take on the emotional role of supporting residents without family visits. At the start of the lockdown period, I had no idea how my father would cope without my almost daily visits.
Unable to do anything for himself, he is entirely reliant on support from others. It has been a giant leap of faith to trust that he would be cared for, physically, emotionally and mentally. I can honestly say that the care and support that my father has received has been exceptional.
The staff at Hurstwood View can be proud of themselves. They have come through the most difficult of times, caring for the lives of others in an exemplary way. Setting up communication via Skype has been brilliant. Even facilitating virtual physiotherapy sessions!
We are a lucky family to have the caring support of all the dedicated staff at Hurstwood View.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for your kind words, it is a pleasure caring for your father and we hope to see you and your family soon.

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Review from Dany C (Granddaughter of Resident) published on 15 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursing/care staff at Hurstwood View are very professional, but they are also extremely caring and treat the residents with great respect.
The rooms are spacious, and the en-suite is a good size. The food is always excellent, and the hospitality and reception staff are very accommodating and helpful.
The
manager is excellent and truly cares about all of the residents.
Hurstwood View has been particularly good at looking after everyone during this coronavirus crisis and have kept friends and family very well informed whilst we are not able to visit.
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Review from Graeme C (Son of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has a care assisted flat and at the moment has moved to the nursing wing due to a fall and injury. We have therefore seen the wide range of care that has been available. The knowledge, care, experience and approach to patient care/dignity is excellent. The facilities and food are very good. The
only minor point would be the lack of on-site physio. The admin is very efficient.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.

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Review from J B (Husband of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in every way.
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Review from John B (Husband of Resident) published on 19 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident since October 2019.
The facilities are purpose-built to a very high standard and are well maintained.
The staff work hard to build a friendly and relaxed atmosphere with good-humoured camaraderie at all times. The residents are always treated with respect.
The quality
of food is excellent, always freshly prepared, and special requests will be accommodated whenever possible. The soups and afternoon cakes are especially appreciated!
There is a good range of daily activities to keep the residents stimulated and to provide important social contact for those with a physical disability.
Ultimately for me, the key question is, "are you comfortable and happy to leave your loved one in their care?" In this case, certainly; Yes.
Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services and our resident's experience with us.

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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Barchester Hurstwood View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.731 for Barchester Hurstwood View is calculated as follows: ( (226 Excellents x 5) + (31 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 271 Ratings = 4.731
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Hurstwood View is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (49)

Meet the Team (28)

Kirsty

Kirsty Johnson

Job Title: General Manager Joined: 2012

I began my career in the care industry in 1997, working in a small private care home for 17 years, which I enjoyed every day. I provided individualised care, support, social interaction, comfort & compassion to residents.


In 2003, I decided to study Nursing at Brighton University, as it had been my ambition since an early age. I continued to work at the care home during evenings & weekends, throughout my training and received my nursing qualification in 2006. Becoming a nurse gave me such fulfilment, along with a great responsibility, which made me extremely proud of what I do.


I joined Hurstwood View in 2012, and that is where my journey at Barchester began.
I love to spend time with my family & friends, and I also enjoy travelling. I played football for 15 years in a women’s team, but I’ve hung the boots up now!

Esther

Esther Onwuka

Job Title: Deputy Manager Joined: 2025

My name is Esther Onwuka, and I joined Hurstwood View in April 2025 as Deputy Manager.


From a young age, I have always had a strong passion for caring for others, which inspired me to pursue a degree in Nursing in India. Over the course of my 4-year training, I became deeply committed to the belief that providing care and support to people is one of the most fulfilling and meaningful roles in life.


Since qualifying as a Registered Nurse in 2016, I have gained valuable experience working in Nigeria before relocating to England during the pandemic. I spent 5 rewarding years at a nursing home in Uckfield, where I progressed from Nurse to Deputy Manager. That experience helped shape my approach to leadership and deepened my commitment to delivering high-quality, person-centred care.


I am always striving to grow both personally and professionally. This drive has recently led me to complete a Master’s degree in Public Health, and I plan to pursue a PhD in the near future. My ultimate goal is to make a positive, lasting impact within my workplace, my community, and the wider world.


At Hurstwood View, my role is to support our residents, their families, and our dedicated team to ensure we consistently deliver the highest standards of care. My aim is to help create an environment where everyone feels safe, valued, and at home.


If you visit us, you will likely see me walking around with a big smile, and I look forward to welcoming you in person.

Cathryn

Cathryn Graham

Job Title: Home Administrator Joined: 2017

Hi, my name is Cathryn, and I joined the team at Hurstwood View in August 2017 as the Administrator.


I have worked in care home administration since 2002 and have since gained an NVQ Level 3 in Business Administration.


My role includes managing the financial systems in the home, HR, enquiry management and working closely with the General Manager. My favourite part of the role is interacting with residents and their families. 

Akhil

Akhil Ponnappan

Job Title: Clinical Lead Joined: 2024

Hi, My name is Akhil and I am the Clinical Lead here at Hurstwood View. I work on our nursing floor and ensure all residents receive the best care and support from myself and the team.

Lisa

Lisa Everson

Job Title: Activities Coordinator & Speak Up Champion Joined: 2017

I’m Lisa, Activities Coordinator here at Hurstwood View. I’ve been working at Hurstwood View in varying departments since 2017, shortly after the birth of my second child.
With a strong background in Marketing, events, and community engagement - Activities is a great fit for me! I love arranging events and making a difference to our residents’ day. I’ve never danced so much since working here, no day is ever the same, and we really do have so much fun!

Karen

Karen Downie

Job Title: Head Chef Joined: 2012

Hi. My name is Karen, and I am the Head Chef here at Hurstwood View.


 I have been working in the catering industry since I was 17 years old and have been working at Hurstwood View since it opened in 2012. I simply adore cooking and love to experiment with various flavours. I love my job at Hurstwood View and it’s a privilege to meet and work with so many different people. But what I love most is when people tell me they enjoy my food!


Being Scottish I am very fond of traditional Scottish dishes which when I am cooking, love to add a different twist. I am very fortunate to live in East Sussex with my husband and daughter. Sussex is a beautiful country with many interesting and historical places to visit. I love my job at Hurstwood View and in particular it's a privilege to meet and work with so many interesting residents. But what I love most is when people tell me they enjoy my food!

Wayne

Wayne Grogan

Job Title: Maintenance Manager Joined: 2016

Hi, I am Wayne, the Senior Maintenance Manager.


I started with the company back in 2015. I am enjoying my role; there is always lots to do and no day is the same.


I also support our local maintenance managers with any help and advice they might need. 

Demi

Demi Fuller

Job Title: Care Practitioner & Dementia Champion Joined: 2019

Hi, my name is Demi and I have worked at Hurstwood View since 2019.


I first joined Hurstwood View as a trainee care practitioner. I am now working as a Care practitioner and have recently started a degree with the university of Derby for Advanced Care Practitioner. My next step will be a Nursing Degree. As a care practitioner I work closely with the General Manager, Registered Nurses, and Senior Carers to ensure that all our resident’s needs are being met and to a high standard.


I am very passionate about my job at Hurstwood View and I always ensure my work is completed to a high standard. At Hurstwood View we all take great pride in ensuring that our residents are well looked after, we spend time getting to know our residents and their relatives on a personal basis to enable us to care for them all in a person-centred way and respecting their individuality. At Hurstwood View we have a great support network from our General Manager – Kirsty and Barchester in general, Barchester has great progression opportunities within all departments, and they always encourage staff to progress within their career. At Hurstwood View our staff are friendly and welcoming people who are more like family than staff.

Sally

Sally Burton

Job Title: Administration Assistant Joined: 2023

I have worked for Hurstwood View for 2yrs.


I enjoy being front of desk greeting the residents and families that join us here at Hurstwood View. I love being part of a friendly and devoted team of dedicated work colleagues.

Lisa

Lisa Radcliffe

Job Title: Activities Coordinator & Wellbeing Champion Joined: 2021

My name is Lisa and I’m an Activities Coordinator here at Hurstwood View. I joined the team towards the end of 2021.


A hairdresser and barber by trade, during lockdown I decided to make a career change.


I love working with our residents making a difference to their daily routine. In Activities, no day is ever the same, it really is such a varied role, which I really enjoy.

Cat

Cat Stainer

Job Title: Head of Housekeeping Joined: 2019

My name is Cat and I have worked at Hurstwood View since 2019.


I have tried my hand at many departments including Housekeeping, kitchen and Caring until I progressed to head of housekeeping in 2021. I take much pride in my job and I always ensure my work is completed to a high standard. I always ensure our residents have a clean, comfortable, and happy environment to live in. The most important part of my job role is ensuring I keep the home as homely as possible to help the residents to feel at home.


I love working with my colleagues from all departments as I feel we are a great team with a loving and caring atmosphere to be proud of.

Keighly

Keighly Johnson

Job Title: Team Leader, Dementia Champion & Wellbeing Champion Joined: 2013

My name is Keighly and I have worked at Hurstwood View since 2013, my job role is a Team Leader.


I have been working within the memory lane community for the last 8 years, I pride myself in caring for those in need and providing individualised care for all of our residents. My job role includes ensuring all staff are up to date with all changes and working alongside management ensuring the whole home is run to a high standard ensuring all of the residents needs are being met

Zoe

Zoe Shannon

Job Title: Head of Unit, Speak Up Champion & Dementia Champion Joined: 2013

Hi, my name is Zoe and I have worked at Hurstwood View since 2013.


I started my career in the kitchen department then changed into a care assistant role. I have gradually worked my way up and I am now the head of unit for memory lane. I love working on memory lane and supporting our residents who are living with Dementia, in my role I take responsibility for ensuring that all our residents needs are met in the most suitable way for them. We take pride in person centred care and we value each residents differences. I always ensure that the staff working within the memory lane community are up to date with any recent changes and I also ensure that relatives are kept up to date with their loved ones ever changing needs.


At Hurstwood View we have a great team ethic, and the staff feel more like a big family rather than colleagues.

Lorraine

Lorraine Murphy

Job Title: Hostess Joined: 2019

My Name is Lorraine, and I am a Hostess working at Hurstwood view.


My job involves serving breakfast to the residents and setting the tables ready for their meals. I really enjoy my job and love having a morning catch up with the residents.

Kiki

Kiki Dancy

Job Title: Care Assistant Joined: 2021

Hi, my name is Kiki, and I am a Care assistant here at Hurstwood View.


My role includes supporting the residents with there day to day needs and improving their quality of life as much as possible. I support the seniors with leading the unit, most often Memory Lane.


I like spending my time with the residents and keeping relatives up to date with their loved ones.

Paige

Paige Streeter

Job Title: Care Assistant Joined: 2018

My name is Paige, and I am a Care Assistant at Hurstwood View. I have been working at Hurstwood View since 2018.


I really enjoy supporting our residents to live a happy and fulfilled life, you will often find me singing, joking and laughing a lot. Hurstwood View has such a friendly atmosphere and the staff are very good at making light in difficult situations. I can mostly be found with the Karaoke machine singing into the microphone in a room full of residents.

Katrina

Katrina Cheshire

Job Title: Care Assistant Joined: 2020

Hi, My name is Katrina and I am a Care Assistant at Hurstwood View.


I work mostly within the Memory Lane community at Hurstwood View and I love supporting the residents who are living with Dementia


I have recently completed my medication training and I am in the process of completing my NVQ level 3. One of my favourite things about working at Hurstwood View is the progression opportunities that are available.

Adam

Adam Heap

Job Title: Care Assistant Joined: 2023

Hi, my name is Adam and I work at Hurstwood View as a care Assistant. I have worked at Hurstwood View since January 2023.


I really enjoy my job and love being able to support the residents with their individual needs. At Hurstwood View the support network is fantastic and we are very lucky to have such supportive management who always go out of their way to ensure all the residents are cared for in the best way possible.

Becky

Becky Riley

Job Title: Care Assistant Joined: 2014

My name is Becky and I have worked at Hurstwood View since 2014.


I work as a Care Assistant and support the residents with all of their day-to-day needs. I love getting to know the residents and ensuring that they have the best quality of life possible.


At Hurstwood View we are all like one big family and we have a whole home approach for everything.

Georgie

Georgie Williams

Job Title: Care Assistant Joined: 2014

Hi, my name is Georgie and I work at Hurstwood View as a Care Assistant. I have worked at Hurstwood View since 2014.


I really enjoy working in the care home and knowing that I have made a difference in the resident's lives. We all spend a lot of time getting to know the residents on a personal basis so that we can support them in the best way possible.

Saina

Saina Samad

Job Title: Care Assistant Joined: 2023

My name is Saina, and I am a night Care Assistant here at Hurstwood View. I have been working at Hurstwood View since February 2023.


I really enjoy working here, we have great management and awesome team support. I love supporting residents with their daily needs and helping them to settle for the night.

Aminul

Aminul Raj

Job Title: Care Assistant Joined: 2021

My name is Raj, and I am a Night Care Assistant here at Hurstwood View.


I am very passionate about my role and I like to support my residents to live a fulfilled life. I have been at Hurstwood View since 2021 and I really enjoy working with my amazing, organised team.


We have the most amazing and supportive management; it really is a pleasure to work at Hurstwood View.

Taisir

Taisir Ahmad

Job Title: Care Assistant Joined: 2020

Hi, my name is Taisir and I am a care Assistant here at Hurstwood View working nightshifts.


I love working with such an incredible team within a great atmosphere, During the night my team and I will be present to ensure the residents are taken care of and have everything they need.

Ugo

Ugo Nnamani

Job Title: Care Assistant Joined: 2021

My name is Ugo and I am a Night Care Assistant here at Hurstwood View.


In my job role I make sure my residents are taken care of with all aspects of their needs. I love what I do as a care assistant as it gives me an opportunity to serve humanity.


One of my favourite things about Hurstwood View is the awesome management team and the hardworking colleagues.

Sathish

Sathish Mathiyarasan

Job Title: Care Assistant Joined: 2022

I am Sathish and I have worked at Hurstwood View since December 2022. I am working as a night care assistant.


I started my job without any experience in this field. As the days went by, I began to realise the magnificence of this work I was seeing. I thank God that I have been given the opportunity to help people with their daily life. I am proud to think that by doing this work I am laying up my treasure not on earth but in the kingdom of heaven. I try every day to make myself more experienced for this job and do it wholeheartedly.

Carmen

Carmen Dosset

Job Title: Kitchen Assistant Joined: 2020

My name is Carmen and I have worked at Hurstwood View for a few Years now.


I first joined as a Care Assistant but have recently changed over to the Kitchen department and I am now working as a Kitchen Assistant.


I really enjoy my job working alongside the Chefs and supporting the residents with their different needs and preferences.

Dawn

Dawn Hart

Job Title: Housekeeping Assistant Joined: 2019

My Name is Dawn, and I am one of the Housekeeping assistants at Hurstwood View.


My job involves keeping the home clean and presentable. I really enjoy my job and having a chat with the residents and reminiscing with them whilst I clean their rooms.

Faye

Faye Maidment

Job Title: Housekeeping Assistant Joined: 2021

Hi, My name is Faye and I am one of the Housekeeping assistants working at Hurstwood View.


My role includes keeping the home clean and well maintained and keeping the laundry up to date, I love my job and especially enjoy having the interaction with the residents.

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