The manager was amazing. She listened endlessly to any problems and encouraged me.Jane W(Respite Resident/Service User)
The care and attention of the staff at Monkscroft is amazing. They have all helped the family adjustHazel T(Wife of Resident/Service User)
Dad looks very well cared for and we couldn't have asked for anything more. Thank you.Annabel S(Daughter of Resident/Service User)
The manager was amazing. She listened endlessly to any problems and encouraged me.Jane W(Respite Resident/Service User)
The care and attention of the staff at Monkscroft is amazing. They have all helped the family adjustHazel T(Wife of Resident/Service User)
Dad looks very well cared for and we couldn't have asked for anything more. Thank you.Annabel S(Daughter of Resident/Service User)
Monkscroft Care Centre offers up to 80 residents compassionate, individualised dementia, nursing and respite care in a modern, comfortable environment. Opened in 2012, the home is located in a residential area of Cheltenham and has good access to the A40 and M5.
With your comfort and well-being in mind, this welcoming home is designed around four 'households' and has a hair salon, music room and cinema. You will find somewhere...
Monkscroft Care Centre offers up to 80 residents compassionate, individualised dementia, nursing and respite care in a modern, comfortable environment. Opened in 2012, the home is located in a residential area of Cheltenham and has good access to the A40 and M5.
With your comfort and well-being in mind, this welcoming home is designed around four 'households' and has a hair salon, music room and cinema. You will find somewhere to relax or socialise with family and friends from your own spacious bed-sitting room, with en-suite facilities, to communal lounge and dining areas which are light, bright and comfortable.
Interesting scents, shapes and colours are provided all year round in their landscaped gardens. There are raised planting beds so you can join in the gardening activities if you so wish. To give you the support you need when you need it, a friendly, professionally trained team are on hand around-the-clock to support you in how you wish to spend your day enabling you to continue a fulfilling and independent lifestyle.
Dedicated Activities Coordinators organise a varied programme of events around each individual's requests, hobbies and interests. The team will be delighted to assist you to continue with existing pastimes, as well as give you the opportunity to try something new if you would like to. They make sure everyone is able to enjoy themselves to the fullest, be that with arts and crafts, a coffee morning or more individual pursuits. Visits from outside entertainers happen regularly and there is a cosy cinema. The home has access to a Trust minibus.
A talented cook and kitchen team prepare tasty, home-cooked meals. The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value and take into account individual dietary requirements and preferences. Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join.
Contact Monkscroft Care Centre to confirm what's included and get a personalised quote:
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Monkscroft Care Centre has a Review Score of 10 (9.973) out of 10, based on 41 reviews in the last 2 years.
Over all time Monkscroft Care Centre has 184 reviews.
I have nothing but the highest praise and confidence in all aspects of Monkscroft. On entering, the spacious reception area is most impressive and an introduction to the high standard. Accommodation in en-suite rooms is super! Staff in all departments are most professional, caring and dedicated -...
Monkscroft will always hold a special memory which I treasure very much. An overall assessment must be "very good to excellent" with my sincere and grateful thanks to all.
The care given at Monkscroft Care Centre has been of a high standard. The staff are always cheerful, polite and treat the residents with dignity and respect. The standard of nursing is excellent and very professional. The home itself is modern and well maintained - always kept very clean. The staff...
The care given at Monkscroft Care Centre has been of a high standard. The staff are always cheerful, polite and treat the residents with dignity and respect. The standard of nursing is excellent and very professional. The home itself is modern and well maintained - always kept very clean. The staff are happy to discuss the residents needs and do their very best to meet all aspects of life for the residents. Doctors and other health professionals visit regularly. I feel very reassured that Monkscroft Care Centre is a safe and happy environment for its residents.
I went on a residents day trip escorting my mum on her first trip out from the home since her admittance. The staff were very professional and supportive and most importantly they were sensitive to the needs of everyone on the trip, taking the time and care to ensure that all residents enjoyed the...
I went on a residents day trip escorting my mum on her first trip out from the home since her admittance. The staff were very professional and supportive and most importantly they were sensitive to the needs of everyone on the trip, taking the time and care to ensure that all residents enjoyed the trip out. This is indicative of the overall care and consideration that the staff give to their residents whether inside or outside the home.
Excellent staff who have built strong relationships with mum. Friendly and caring. Lots of activities for residents and days out have been organised and it seems that the residents benefit from change of scenery.
Excellent staff who have built strong relationships with mum. Friendly and caring. Lots of activities for residents and days out have been organised and it seems that the residents benefit from change of scenery.
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The residents at Monkscroft Care Centre are cared for by a highly dedicated and professional team of approximately 130 employees which includes...
The residents at Monkscroft Care Centre are cared for by a highly dedicated and professional team of approximately 130 employees which includes Nurses, Care Leaders, Carers, Administrators, Housekeepers and the Catering Team. They are all led and supported by the General Manager, Deputy Manager, Head of Dementia Care and the Senior Nurse Team.Outside of work, Doreen enjoys travelling around in her motorhome with her family and dogs, and arts and crafts.
Lynne has...
Lynne has worked in the care sector for many years and has been a valued team member at The Orders of St John Care Trust since 2001.Lynne enjoys spending her free time with her family and spoiling her Granddaughter.
Susan's employment with OSJCT started as Head of Domestic in 2007. She then became a Carer, followed by a Care Leader which led to her current...
Susan's employment with OSJCT started as Head of Domestic in 2007. She then became a Carer, followed by a Care Leader which led to her current position of Head of Dementia Care. Susan has completed broad training which includes NVQ Level 2 & 3 in Health and Social Care and completed a QCF Level 3 in Dementia Awareness.
Susan thoroughly enjoyed the Dementia Awareness course in 2020 as it provided her with the knowledge, understanding and ideas to implement the care she delivers to the residents at Monkscroft. Susan is a Dementia Link Worker and is always willing to answer any questions about Dementia.
Susan has lots of enthusiasm to learn new skills and to improve her current knowledge. She strives to deliver high standards of care to the residents whilst maintaining dignity and respect. Susan us a very sensitive and understanding person who ensures she supports the residents in a personable way and always looks for ways to improve the lives of the residents.
Susan has great communication skills and great relationships with families who are always thanking Susan for her hard work and dedication. Susan is a well-liked colleague and is known to having a good rapport with the team. She is a "go to" individual.
Susan has many achievements that she is proud of, one is receiving the Chairman's Commendation Award for Meritorious Service in 2016 and being nominated for Leader of the Year.
In her spare time, Susan enjoys spending time with her granddaughters, watching tennis, reading and loves the Harry Potter franchise. Susan was very proud to take part in the Alzheimer's society walk in 2018 with fellow colleagues to raise money for dementia awareness.
Sarah joined the Trust in May 2017 after studying Occupational Therapy at University and values the importance of person-centred care. Sarah likes to...
Sarah joined the Trust in May 2017 after studying Occupational Therapy at University and values the importance of person-centred care. Sarah likes to discover people’s interests and build relationships with residents and families which continues to support a positive community within and outside of Monkscroft. Sarah is also the Cheltenham representative for the ‘Gloucestershire Meaningful Activity and Wellbeing Network’ and has a passion for providing meaningful and engaging activities that supports the wellbeing of residents.In Sarah’s spare time, she enjoys attending theatre shows and spending time with friends and family.
Emma is an experienced Administration Assistant who has achieved BTEC Level 2 Diploma in Business & Administration and is hoping to work towards...
Emma is an experienced Administration Assistant who has achieved BTEC Level 2 Diploma in Business & Administration and is hoping to work towards Level 3, Emma has also achieved an Ultimate Customer Service Training certificate as well as qualifications in ICT. Emma loves helping people and making a difference to our resident's lives. Emma joined the team in June 2018 and has never looked back, she thoroughly enjoys working alongside the rest of the team at Monkscroft to provide the highest standard of care to their residents. Emma is passionate about creating a welcoming and friendly environment for the residents and their families, as well as building lasting relationships. In her spare time, she enjoys going on walks and spending time with her family and friends (and her cat!).
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