The manager was amazing. She listened endlessly to any problems and encouraged me.Jane W(Respite Resident/Service User)
The care and attention of the staff at Monkscroft is amazing. They have all helped the family adjustHazel T(Wife of Resident/Service User)
Dad looks very well cared for and we couldn't have asked for anything more. Thank you.Annabel S(Daughter of Resident/Service User)
The manager was amazing. She listened endlessly to any problems and encouraged me.Jane W(Respite Resident/Service User)
The care and attention of the staff at Monkscroft is amazing. They have all helped the family adjustHazel T(Wife of Resident/Service User)
Dad looks very well cared for and we couldn't have asked for anything more. Thank you.Annabel S(Daughter of Resident/Service User)
Monkscroft Care Centre offers up to 80 residents compassionate, individualised dementia, nursing and respite care in a modern, comfortable environment. Opened in 2012, the home is located in a residential area of Cheltenham and has good access to the A40 and M5.
With your comfort and well-being in mind, this welcoming home is designed around four 'households' and has a hair salon, music room and cinema. You will find somewhere...
Monkscroft Care Centre offers up to 80 residents compassionate, individualised dementia, nursing and respite care in a modern, comfortable environment. Opened in 2012, the home is located in a residential area of Cheltenham and has good access to the A40 and M5.
With your comfort and well-being in mind, this welcoming home is designed around four 'households' and has a hair salon, music room and cinema. You will find somewhere to relax or socialise with family and friends from your own spacious bed-sitting room, with en-suite facilities, to communal lounge and dining areas which are light, bright and comfortable.
Interesting scents, shapes and colours are provided all year round in their landscaped gardens. There are raised planting beds so you can join in the gardening activities if you so wish. To give you the support you need when you need it, a friendly, professionally trained team are on hand around-the-clock to support you in how you wish to spend your day enabling you to continue a fulfilling and independent lifestyle.
Dedicated Activities Coordinators organise a varied programme of events around each individual's requests, hobbies and interests. The team will be delighted to assist you to continue with existing pastimes, as well as give you the opportunity to try something new if you would like to. They make sure everyone is able to enjoy themselves to the fullest, be that with arts and crafts, a coffee morning or more individual pursuits. Visits from outside entertainers happen regularly and there is a cosy cinema. The home has access to a Trust minibus.
A talented cook and kitchen team prepare tasty, home-cooked meals. The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value and take into account individual dietary requirements and preferences. Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join.
Contact Monkscroft Care Centre to confirm what's included and get a personalised quote:
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Monkscroft Care Centre has a Review Score of 10 (9.973) out of 10, based on 41 reviews in the last 2 years.
Over all time Monkscroft Care Centre has 184 reviews.
I was depressed after visiting nursing homes in Cheltenham while searching for a forever home for my husband, who had been diagnosed with stage three dementia. My depression melted away when I stepped inside the doors of Monkscroft. My first reaction was wow. With its wide and generous hallways and...
I was depressed after visiting nursing homes in Cheltenham while searching for a forever home for my husband, who had been diagnosed with stage three dementia. My depression melted away when I stepped inside the doors of Monkscroft. My first reaction was wow. With its wide and generous hallways and mixed community spaces, it felt more like a five-star hotel. The reception as you enter is impressive. The ground floor has a sweet shop, hairdressers, a tea room overlooking gardens and a small cinema. The high standards of hygiene and decor are impressive throughout the home. Most importantly, everywhere in the home I was continually struck by the warmth, patience, respect and dedication of the St John's team of nurses, carers and cleaners. I am eternally grateful for the care my husband and I received whilst at Monkscroft; it was as if I always had close family surrounding me and the comradeship will be eternally appreciated.
The staff are fantastic, cheerful, helpful and caring.
The staff are fantastic, cheerful, helpful and caring.
Very friendly, helpful staff who looked after my blind mother really well for 4 weeks' respite care.
Very friendly, helpful staff who looked after my blind mother really well for 4 weeks' respite care.
Dad has settled into his new home and is feeling comfortable and at peace there.
Dad has settled into his new home and is feeling comfortable and at peace there.
The arranged activities have aided Mum in reconnecting with others and finding enjoyment, especially the activities with animals and...
Thank you Monkscroft.
However, after a few days, we knew we had made the right decision. It's...
However, after a few days, we knew we had made the right decision. It's all we hoped for.
Monkscroft is an excellent care home and I have always been extremely happy how my mum is cared for. I also feel extremely welcome there and whenever I visit all the care staff are so friendly.
Monkscroft is an excellent care home and I have always been extremely happy how my mum is cared for. I also feel extremely welcome there and whenever I visit all the care staff are so friendly.
They are supportive to the whole family and the standard of care and...
This home is a centre of excellence in every way.
The place is always immaculate with a lovely atmosphere and the staff are so supportive.
The place is always immaculate with a lovely atmosphere and the staff are so supportive.
My father has been at Monkscroft Care Centre since June 2018. The care he has received here has been second to none particularly in contrast to the previous home he was in. For the last week, my father has been under palliative care provided by staff; myself and my family couldn't be looked after...
My father has been at Monkscroft Care Centre since June 2018. The care he has received here has been second to none particularly in contrast to the previous home he was in. For the last week, my father has been under palliative care provided by staff; myself and my family couldn't be looked after more considerately than the staff have been doing - I can't thank them enough.
This is an amazing home. I have nothing but praise the way my father has been cared for. The physical environment is perfect and the couldn't be nicer or do anything more than they do. I think either the training or recruitment of staff is excellent. Everyone from cleaner, carers to managers are...
This is an amazing home. I have nothing but praise the way my father has been cared for. The physical environment is perfect and the couldn't be nicer or do anything more than they do. I think either the training or recruitment of staff is excellent. Everyone from cleaner, carers to managers are amazing. Thank you.
I knew immediately when I visited (completely unannounced) that this was the only place for my husband (and I had seen many). It is a very spacious home with very caring staff. I feel he is not in a home but has a home!
I knew immediately when I visited (completely unannounced) that this was the only place for my husband (and I had seen many). It is a very spacious home with very caring staff. I feel he is not in a home but has a home!
This at a time when he had a fall injury and operation. They could not have been kinder, more professional or more helpful and flexible to my father or family and...
This at a time when he had a fall injury and operation. They could not have been kinder, more professional or more helpful and flexible to my father or family and friends.
There was just the right mix of opportunity and persuasion which united my level of independence and capability.
There was just the right mix of opportunity and persuasion which united my level of independence and capability.
My mother wasn't well recently and they kept us well informed and enabled us, as a family, to work with them in the decision making process. I notice when I visit how...
I am so grateful for their caring approach.
My husband was in the care of Monkscroft Centre for three months. Words are very difficult at this time; their care, understanding and love for my husband, especially when his sight failed, was so overwhelming. All our questions were answered however many times we 'worried' them - everything...
My husband was so fortunate to have been cared for by an amazing team - please give them the highest award you can offer - God bless.
My father was in Monkscroft for three months until he passed away. We could not have asked any more of the staff.
My father was in Monkscroft for three months until he passed away. We could not have asked any more of the staff.
Very pleased with the care which my brother receives from Monkscroft. The entire staff are very friendly, helpful and professional. They know all the residents very well and know how to treat them accordingly. My brother is 100% content and happy which he expresses quite regularly.
Very pleased with the care which my brother receives from Monkscroft. The entire staff are very friendly, helpful and professional. They know all the residents very well and know how to treat them accordingly. My brother is 100% content and happy which he expresses quite regularly.
Since being admitted to Monkscroft Care Home my stay has been very pleasurable with all the staff being very efficient and friendly in fact one big happy family. The care I have received has been second to none. Thank you for everything.
Since being admitted to Monkscroft Care Home my stay has been very pleasurable with all the staff being very efficient and friendly in fact one big happy family. The care I have received has been second to none. Thank you for everything.
I am always delighted to visit my friend in Monkscroft where he has been resident since spring 2017 with enduring arthritis and dementia. The facilities are excellent. The staff are invariably helpful, friendly and efficient. In the course of my ministry, I visit many care homes but Monkscroft is...
I am always delighted to visit my friend in Monkscroft where he has been resident since spring 2017 with enduring arthritis and dementia. The facilities are excellent. The staff are invariably helpful, friendly and efficient. In the course of my ministry, I visit many care homes but Monkscroft is the one I would recommend first in this locality.
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The residents at Monkscroft Care Centre are cared for by a highly dedicated and professional team of approximately 130 employees which includes...
The residents at Monkscroft Care Centre are cared for by a highly dedicated and professional team of approximately 130 employees which includes Nurses, Care Leaders, Carers, Administrators, Housekeepers and the Catering Team. They are all led and supported by the General Manager, Deputy Manager, Head of Dementia Care and the Senior Nurse Team.Outside of work, Doreen enjoys travelling around in her motorhome with her family and dogs, and arts and crafts.
Lynne has...
Lynne has worked in the care sector for many years and has been a valued team member at The Orders of St John Care Trust since 2001.Lynne enjoys spending her free time with her family and spoiling her Granddaughter.
Susan's employment with OSJCT started as Head of Domestic in 2007. She then became a Carer, followed by a Care Leader which led to her current...
Susan's employment with OSJCT started as Head of Domestic in 2007. She then became a Carer, followed by a Care Leader which led to her current position of Head of Dementia Care. Susan has completed broad training which includes NVQ Level 2 & 3 in Health and Social Care and completed a QCF Level 3 in Dementia Awareness.
Susan thoroughly enjoyed the Dementia Awareness course in 2020 as it provided her with the knowledge, understanding and ideas to implement the care she delivers to the residents at Monkscroft. Susan is a Dementia Link Worker and is always willing to answer any questions about Dementia.
Susan has lots of enthusiasm to learn new skills and to improve her current knowledge. She strives to deliver high standards of care to the residents whilst maintaining dignity and respect. Susan us a very sensitive and understanding person who ensures she supports the residents in a personable way and always looks for ways to improve the lives of the residents.
Susan has great communication skills and great relationships with families who are always thanking Susan for her hard work and dedication. Susan is a well-liked colleague and is known to having a good rapport with the team. She is a "go to" individual.
Susan has many achievements that she is proud of, one is receiving the Chairman's Commendation Award for Meritorious Service in 2016 and being nominated for Leader of the Year.
In her spare time, Susan enjoys spending time with her granddaughters, watching tennis, reading and loves the Harry Potter franchise. Susan was very proud to take part in the Alzheimer's society walk in 2018 with fellow colleagues to raise money for dementia awareness.
Sarah joined the Trust in May 2017 after studying Occupational Therapy at University and values the importance of person-centred care. Sarah likes to...
Sarah joined the Trust in May 2017 after studying Occupational Therapy at University and values the importance of person-centred care. Sarah likes to discover people’s interests and build relationships with residents and families which continues to support a positive community within and outside of Monkscroft. Sarah is also the Cheltenham representative for the ‘Gloucestershire Meaningful Activity and Wellbeing Network’ and has a passion for providing meaningful and engaging activities that supports the wellbeing of residents.In Sarah’s spare time, she enjoys attending theatre shows and spending time with friends and family.
Emma is an experienced Administration Assistant who has achieved BTEC Level 2 Diploma in Business & Administration and is hoping to work towards...
Emma is an experienced Administration Assistant who has achieved BTEC Level 2 Diploma in Business & Administration and is hoping to work towards Level 3, Emma has also achieved an Ultimate Customer Service Training certificate as well as qualifications in ICT. Emma loves helping people and making a difference to our resident's lives. Emma joined the team in June 2018 and has never looked back, she thoroughly enjoys working alongside the rest of the team at Monkscroft to provide the highest standard of care to their residents. Emma is passionate about creating a welcoming and friendly environment for the residents and their families, as well as building lasting relationships. In her spare time, she enjoys going on walks and spending time with her family and friends (and her cat!).
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