Monkscroft Care Centre

They are generous with their time, care, communication and laughter.

My father was sadly only a resident for three months but I have nothing but praise for the nursing home and friendship he received. During his end of life, myself and my partner were also given massive support. All the staff seem to really care and their work is invaluable. The home is modern, clean, practical and relaxed. Very well done and thank you.

A lovely care home, caring, friendly and the nicest place I could wish Dad to be for his final days.

Have found all employees kind, considerate and helpful from choosing the home, admission from the hospital. Information clear and nothing too much trouble. Father-in-Law very depressed. After a few weeks now joining in slowly with support from staff.

The cleanliness, management and compassionate nature of all is outstanding. A benchmark for all :)

My wife has late stage dementia. After a seizure and fall, she spent a month in hospital. Sadly she failed to recover sufficiently for a return home. A place in care was advised. We were fortunate that a place was available at Monkscroft. My first contact was with the Manager. She visited us at the hospital to assess the care my wife would need. I was invited to meet with staff and to look around the home. Everyone I met and the facilities on view made a difficult time for me so much easier. The manager took the time to discuss all aspects of the care she planned for my wife. From day one the standard of care and support shown to us both by all the staff has been wonderful. My wife is treated with dignity and compassion and highest standard of care. What makes Monkscroft Care Centre so special...the people.

My sister needs a lot of care the staff are great they are loving and very good to her. I come up 3-4 days a week, I feel so happy to see all the staff, they are my friends and I feel part of the home they see to all her needs with love and care. We laugh a lot too. I go home happy for the first time in years. Thank you to all.

My aunt stayed there for over two years and was very happy. Now I visit my friends father and he is very happy there too. The care, friendliness, help and homely feel are all excellent. I would recommend it to anyone.

From my experience the staff are lovely, and treat the residents with care.

My mum had not been well for a number of years. She had dementia but still lived at home with my brother. At Christmas she was taken into hospital and then returned home a few weeks later. On becoming unwell returned to hospital and the family was informed she was end of life due to cancer. I knew of Monkscroft Care centre and requested she went there. She had 8 weeks being loved and cared for by a lovely group of staff, which was a great relief to us as a family. She had pictures of us on the wall along side her. The staff also looked after us as a family, giving us support and cups of coffee as we sat with her.

My dad has been here for a while now and is very happy and very well cared for. The high standard of care gives us real peace of mind. Whenever I visit the staff are always extremely friendly, helpful and professional.

The last care home our father was in did not care about their residents, ALL STAFF at Monkscroft show a lot of care and interest in their residents. If we have a query it is sorted out, if possible, straight away, if not the next couple of days. Our father feels safe and extremely happy at Monkscroft, there are many examples we can give but not enough space. You should be very proud of ALL your staff at Monkscroft as we cannot praise them enough. Top marks for everything.

I was moved to Monkscroft care home from hospital following a hip operation during which my right femur was broken . I have had six weeks non-weight bearing care while the bone healed. The surroundings, staff and general environment of the facility are all delightful, Very caring staff, comfortable surroundings and visitors made to feel very welcome.

I visited my friend for the first time today on 3rd June 2016. I was stunned by what a beautiful place you have there. Staff were really lovely and helpful to him and his family. If I ever have to go into care I hope it will be at Monkscroft.

Cannot speak highly enough about Monkscroft regarding my granddads care during his time with them.

In my opinion the level of care and support provided by all at the care home was fantastic, nothing was ever too much trouble and all the staff were always more than happy to help. They made my father's final years very happy and for this our family always knew he was in safe hands. The activities within the home are superb and the gardens are always well kept and in full use for residents and not just to be looked at from the windows.

My father-in-law was looked after very well and I feel he had the best possible last years of life he could have, due to his illness, at the home. The carers loved him and this showed through the positive relationships you saw between my father-in-law and the staff.

The home take great care of my dad.

I am overwhelmed by the way my dad id being cared for, nothing is to much trouble for the carers on Alstone. Having him looked after so well is helping us deal with the fact we will not have him for much longer.

Monkscroft is a great and caring place. They looked after my mother in law well. We did have problems with 1 member of staff who was quite rude to my mother in law and caused for her to have numerous panic attacks, which we found very upsetting. This person was rude to us as well. This was reported, but we have no idea if the Staff Nurse was spoken too. But apart from that incident the staff were lovely and caring. She was keen on a staff nurse , she certainly made things easier at times for her. But all the Auxiliary nurses were marvelous with her. Sitting with her when she needed them too. The home itself was welcoming. Rooms are a great size and was really nice for her to bring her own pictures in of her loved ones. It made her feel a little more at home. Once again, thank you.