Lake View Residential Care Home

Lake View staff are amazing with family and friends who visit, we always have a very warm, happy welcome. Anyone going into Lake View Residential Care Home, do not worry, they are the best.

I would highly recommend this to anyone.

I am very happy with the support my dad is given. The staff are very helpful. The only thing I would say is that some of dad's clothes go missing, I know this is not easy to amend as some of the residents forget things. I did try to mark all of his clothes, the socks and pants can be difficult to mark. Would it be a good idea to put these in a washing hot bag and mark with the room number. The other thing is could the morning staff put some different clothes on.

Thank you for giving my nan astounding last year.

My mum has been in Lake View Residential Care Home for almost 2 years now and I can honestly say that the care she receives is second to none. There doesn't seem to be a very high turnover of staff which means that you always see the same friendly and familiar faces. As I have no siblings, Mum's care has been my sole responsibility but when she moved into Lake View, I received so much help and support from all of the staff to the point that they now feel like my extended family. There are lots of activities for the residents to get involved in and the staff always show so much care and compassion. You are always kept so well informed about everything to do with your loved one, no matter how minor. I would have absolutely no hesitation in recommending Lake View to anyone.

Happy New Year and best wishes for 2025 to everyone at Lake View.

The staff were also caring to the family of the resident.

Mum seems very proud of her room, always happy to give anyone a tour who comes to visit taking pride in the overall facility. They have been good at communicating with the family and alerting us to any medical appointments or developments with Mum and enabling her to call us at will or for us to call her for a chat.

My father was a resident for respite care for just over two weeks. He was made to feel very welcome on arrival and settled quickly. The environment was very clean and pleasant. When I collected Dad I could see he had been treated with kindness and respect throughout his stay. All the staff were lovely. Thank you for taking such good care of my Dad.

My dad moved in on the 18th April, the staff are amazing, very friendly, kind and very professional. My dad loves being in Lakeview care home, he is very happy. Very clean and has great food. Thank you everyone at Lakeview for making my dad's life so happy. Myself and my sister are very grateful.

My mother went into Lake View initially for respite care following the death of my father at the end of 2020, during Covid so we were unable to preview the home but it had a good reputation. My mother had dementia which steadily progressed. Our first impressions during visits (once allowed) were mixed. Sometimes Mum was unkempt and this was a concern. Things did seem to improve in 2023 as staffing seemed to improve/increase but I still feel dementia residents could have been better occupied. At the end of her life, however, care was exemplary and could not have been better.

The individuals who work at Lakeview are compassionate, lovely characters, passionate, caring, thoughtful, innovative, individual approach and happy.

Always willing to help with questions. Nothing is too much trouble - absolutely outstanding.

Mum arrived at Lake View in February for respite initially, then stayed and has been there ever since. She was not well at first and we feared she would deteriorate, but the home staff have looked after her extremely well. She is now well, happy and settled. The staff not only care for the residents but enrich their lives with activities and events too. Families are welcomed and also invited to attend events. It is a lovely home and the staff are brilliant.

During the last couple of months, my Mum has had quite a few issues relating to her health, on every occasion the staff have noticed and immediately called for medical assistance (each time an ambulance has been required). The staff have stayed with Mum ensuring she is comfortable and not anxious whilst waiting for the ambulance to arrive, they have had the correct paperwork and medical notes to hand to give to the paramedics and have also given personal observations to what the health issues are as Mum suffers with dementia and gets confused easily. Since being at Lakeview Mum has deteriorated rapidly with her mental capacity but the carers providing her care try and keep her engaged and encourage her to take part in activities. It is a care home I would very happily recommend. All staff from managers down to the handyman and domestics all respect and engage with all residents, something that not always happen in other homes.

My dad came for a short respite stay at Lake View he really enjoyed the food and said the staff were fantastic. I’m a full-time carer for my dad so finding a home where I could see he was well looked after and happy was my priority. Will definitely be looking to rebook more respite care in the future.

Lakeview looked after Mum for 6 years until her death at the home in October. Throughout her time there she enjoyed days out, numerous activities, great food and above all kindness, compassion and companionship from the brilliant staff. The staff went above and beyond during her final days making a difficult time as comfortable as possible for our family. I cannot recommend them highly enough.

Very happy with everything here at Lake View. The staff is pleasant and nothing is too much, family happy with everything.

The 'home' is very clean. The staff are also very kind. The food is very good with a 'variety of menus'. Drugs are kept in a safe and strict place.

Now her meals have been reassessed, she is very happy with her meals and the choices.