
Mum gets the best care at Lake ViewP C(Daughter of Resident/Service User)

The standard of care is excellentJulie H(Daughter of Resident/Service User)

Lake View is a friendly and caring place to reside in, one of the best.June D(Resident / Service User)

Mum gets the best care at Lake ViewP C(Daughter of Resident/Service User)

The standard of care is excellentJulie H(Daughter of Resident/Service User)

Lake View is a friendly and caring place to reside in, one of the best.June D(Resident / Service User)

The team at Lake View are passionate about enriching the lives of their residents and supporting them to have a very active role to play in how their home is run. There are resident ambassadors, who do everything from showing new residents and their families around their home, to providing feedback at residents’ meetings.
The home is thriving, with so many activities to enjoy, from karaoke, pamper sessions and a...
Care Provided by Lake View Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1280 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Lake View Residential Care Home for full pricing details and T&Cs.
Contact Lake View Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Danni Sheldon (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Large car park with two disabled spaces
Lake View Residential Care Home Reviews (127)
Lake View Residential Care Home has a Review Score of 9.9 (9.857) out of 10, based on 27 reviews in the last 2 years.
Over all time Lake View Residential Care Home has 127 reviews.
Since my mother has been a resident within the Dementia Unit at Lake View Residential Care Home I have been very pleased with the standard of care provided to her. Any health concerns which occur, no matter how minor, are always fed back to me along with resultant treatment if necessary. The home is clean and well maintained and the rooms bright and airy complete with en-suite facilities which allow personal freedom. However, the shining light of this care home is by far the staff right through from reception whose politeness is exceptional, to management and of course the carers themselves. The best compliment I can make is that all the staff treat the residents as if they were from their own family supporting them with respect and dignity as well as offering friendliness. I can confidently say that my mother who is very vulnerable, feels completely safe in their hands and above all else remains happy.
Since my mum has been here she is happy talking to everyone, enjoying the food and making friends. I would recommend Lake View Residential Care Home. We have seen a big difference in her and know she is safe and sound in here.
I find that the staf are very friendly and take good care of my mother. Also the overall cleanliness is excellent at the home and they often provide different activities for the residents to take part in if they want to. Would recommend it anytime
We are very happy with how we have been informed of the progress, she seems happy, settled and a lot more calm so that is wonderful. The food is very good and she is eating well. The home keeps us well informed, I do think that's so important as when people come in it can be so upsetting and this just gives you peace of mind.
Overall we are really happy with the staff at Lakeview and everything they have done for my dad, you are all fantastic and I have the peace of mind that my dad is in the right place.
I initially chose Lake View because of their understanding and support since I was moving my mother into a care home for the first time and from a different area of the country. There was always someone at the end of the phone to help, advise and reassure us. She moved in during lockdown, but every effort was made to keep me informed as to how she was settling in and facilitate visits. Her room is clean, comfortable and well-appointed. I have noticed a significant improvement in her well-being and general health. Most importantly, I have found all the staff to be friendly, cheerful and caring towards my mum.
Staff are friendly and my gran is well cared for.
Our mother moved into Lakeview at a time of losing her husband of over sixty years and also at the beginning of the coronavirus lockdowns. The past year has not been easy for everyone, but knowing that Mom is in a safe, clean, well-maintained environment with wonderful staff/carers who have built up friendships with her and have cared for her every need has made us as a family cope with the visiting restrictions during the lockdowns. Mom settled into life at Lakeview, she especially loves the food and the company of others and has gradually become more involved in the activities on offer. We would definitely recommend Lakeview, can't rate them highly enough.
Now my aunt has settled at Lake View, she clearly feels more secure. The care she receives gives us great confidence in her continued comfort. She particularly enjoys the creative activities and particularly the food! We are very grateful for the care and kindness that the staff show.
My mother was very anxious about being in a care home but was struggling so much so after her last fall we as a family decided it would be best for her to have support. We were a little worried about how she would cope. We were recommended this care home by another family member and we are so happy with the one we chose. The staff are so friendly and helpful. The communication is brilliant and my mother as improved so much. She looks happier and healthier and we as a family can now relax knowing she is being well cared for would highly recommend.
Both myself and my brother are more than satisfied with Lake View and are thankful to all the staff who are responsible for the care of our mother.
Best wishes, Fae
My mum has been in the care of Lakeview now for over 3 years. In that time I cannot think of one negative situation. Her care has been first class, all the staff have been so kind and considerate nothing has been too much trouble. I get regular updates since covid came into our lives their main concern at Lakeview has been the well being the of the residents, staff and family members. Everything put in place has been first class regarding the safety of everyone. I speak to Mum regularly on the phone and can tell how happy she is. I can't thank the staff enough for what they have done for Mum. 10 out of 10. I would highly recommend Lakeview to anyone who is considering moving a loved one into Lakeviews care.
Best wishes, Fae
We were looking for a care home for my dad to go into as we couldn't give him the care he needed 24/7. Lake View is a lovely care home and well presented. The manager and all her team are very caring and willing to help if you need anything.
Best wishes, Fae.
Since I have been here I have been treated with so much respect. I am happy here, the happiest I have ever been. I have made new friends and like going to the activities. I have my budgies here and I'm so happy that I am still able to look after them by myself. The staff are really good to me and they are more like family.
Thank you for such a lovely review - it is wonderful to hear how happy you are at Lake View.
They are doing an excellent job of looking after my mother, she very satisfied. The staff are friendly and always keen to help with queries and they are wonderful to me every visit I make, so I am very satisfied.
Thank you for your kind words about our home, it's lovely to hear how pleased you are with the care your mother receives. Best wishes, Fae
I believe the care home does its best to care for the residents. My mom has made a lot of new friends here, it has taken a lot off my mind to know she is being well cared for. She speaks highly of the members of staff.
Light and airy purpose-built home with all facilities on one floor, individual rooms are well-appointed. Staff care of my mother is good and any health issues are followed up promptly.
Since moving into Lake View, my aunty has had a new lease of life. The personal care she receives is second to none. The staff are very thoughtful and caring and spend time getting to know each resident to ensure they deliver the best care they can. Relatives receive regular updates concerning residents health and wellbeing. Visitors are always met with a warm welcome and informed of upcoming events. My aunty has as much company as she wants - it seems that there is always something happening and has even taken up a couple of new hobbies.
Overall, my family are pleased with the care my mother is receiving from the staff at Lake View. Mum would like more choices of food at lunchtime and salads to be available at tea-time. Unfortunately, sometimes the noise levels from the kitchen and sluice rooms can be quite high, especially at night.
Thank you for your kind words about our care and thank you for your feedback. I will be sure to pass this onto Michelle and the team but in the meantime, do know that her door is always open, if you ever have a question or query. Best wishes, Fae.
Mom stayed for respite care whilst we were on holiday. I was concerned as she was vulnerable but I need not have worried. She has thrived, made new friends and joined in various activities. The staff are wonderful and really care. She will still visit regularly and join in and the staff are sad to see her go. I cannot praise Lake View highly enough. It's a wonderful place with wonderful, caring people. Thank you for everything.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Lake View Residential Care Home.
There are no upcoming events for Lake View Residential Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Lake View Residential Care Home.
Meet the Team (3)

My name is Dannie and I am the Home Manager at Lake View I am also the Home's Moving and Handling Trainer and a trained Mental Health First Aider. I have worked for Sanctuary for 10 years. My Background has always been working in the care industry from the age of 16 when I started as a domestic assistant.
I love working at Lake View and I have a passion for leading a team that is caring, and kind and will go that extra mile for our amazing residents and their loved ones.

I have been part of Sanctuary for 7 years, bringing over 21 years of knowledge and 16 years of hands-on experience in health and social care. With a strong background in leadership and team development, my expertise lies in mental health and elderly care, where I am passionate about making a real difference in people’s lives.
Working at Lakeview provides me with the opportunity to build meaningful relationships while ensuring that the highest standards of care and support are consistently delivered. I am passionate about fostering a positive work culture, mentoring staff, and driving continuous improvement

I first started at Lake View in 2018, and I am the home's activities coordinator. What I like about the role is that it’s unique and so important. I find it really rewarding, and I love to make a difference to our residents by delivering meaningful activities. No two days are the same; we can go from organising a beach-themed weekend to playing bingo!
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