
All the staff have been so supportive and friendly. I enjoy entering the front doors!Gillian H(Daughter of Resident/Service User)



All the staff have been so supportive and friendly. I enjoy entering the front doors!Gillian H(Daughter of Resident/Service User)



Rossetti House is a luxury care home providing residential, nursing and dementia care on a respite or permanent basis. The skilled team works with residents to create a personalised programme of care, understanding that each individual is unique and deserves a fulfilling lifestyle.
The modern home has a stunning collection of en-suite bedrooms, as well as stylish lounges, a welcoming café and a hair and beauty salon. Outside there are beautiful...
Care Provided by Rossetti House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. One bed suite rooms normally require an additional charge. Nursing fees include the Funded
Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Rossetti House for full pricing details and T&Cs.
Contact Rossetti House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Phil Vale (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Rossetti House Reviews (148)
Rossetti House has a Review Score of 9.9 (9.917) out of 10, based on 19 reviews in the last 2 years.
Over all time Rossetti House has 148 reviews.
Our family have been very impressed with the care, organisation, facilities and safety at Rossetti House. The management and staff are all super friendly and professional and very responsive to questions and requests. The catering and activities are excellent and my mother receives all the medical attention she needs. It is clean, smart and welcoming and my mother is very happy there.
Thank you very much for taking the time to leave us feedback about your experience at Rossetti House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Rossetti House is providing everything I could wish for my parents in this difficult stage of their lives. It's a warm, welcoming place in a beautiful setting, a short stroll along the river path from the market area. Everyone I've met here has been friendly and supportive, helping our family through a period of huge change. The management staff are attentive, positive and responsive, and the care, nursing, catering, housekeeping, reception and activities staff are just fabulous every day. The care planning is respectful and rigorous and the activities offered are creative and stimulating. As a family member/visitor, I feel truly welcome here and able to share a very pleasant time with my parents in the cafe/library and garden.
Thank you very much for taking the time to leave us feedback about your experience. We are so glad your mum and dad have settled into Rossetti House so well, and it's our absolute pleasure to have them here. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Kindest regards.
Both my parents went to Rossetti House in April. They both were made very welcome, and the transition went very smoothly. My mother said to me last week 'we are so lucky to be here, the food is great and the carers are fantastic, they bend over backwards to make us feel at home'. As a relative, it is very difficult to put your loved ones in a care home but the staff were very supportive and keen to learn about what my parents were like and what they liked to do. My father has dementia but still played the piano at home, the staff bought a keyboard so that he and other residents could continue to play. Most importantly my mother and father can be together.
Thank you very much for taking the time to leave us feedback about your experience. It is lovely to see how well your mum and dad have settled in and become part of our Rossetti family. At Rossetti House, we set a high standard for ourselves, so we are very pleased to hear that your experience with us is a positive one.
My father came into Rosetti House following a fall at his home. He had repeatedly stated that he would never go into a care home and was clearly very fearful. From the moment he arrived at Rosetti House, he was made to feel welcome, cared for, safe and relaxed, and he surprised us all with how quickly he settled in and how happy he was. Thank you!
Thank you very much for taking the time to leave us feedback about your experience. It's so lovely to see how your dad has settled in so well. At Rossetti House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
It was so nice to be able to share Christmas Dinner with my husband, the food and wine were delicious and plentiful. Many thanks for that.
It can be difficult trying to be cheerful when your loved one is unwell and may not necessarily understand all that is going on, but I managed to keep my tears and memories in check until I went home.
Thank you all at Rossetti House for the loving care you give to both of us. You all demonstrated what the real meaning of Christmas is. God bless you all.
Thank you so much for your kind words. We all endeavour to make Christmas a time for all of the Rossetti family and we are so glad that you were able to come and spend your time with us.
As a person with an wide experience of other care homes, I do feel Rossetti House is definitely one of the best.
We are so pleased that you feel happy about the level of care we give, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My father moved into a ground floor room, with direct access to the lovely garden, six weeks ago. All staff have been kind, professional and caring, treating residents with dignity and with regard to their individual needs. Senior management are very friendly and helpful to residents and families. Visitors are made to feel very welcome and any queries are immediately responded to. The communal areas and café are very attractive. Food is excellent, and residents have access to drinks and snacks at all times. There is a varied programme of activities and social events. The home is divided into smaller 'households' (eg 10 people), sharing a communal dining/sitting/kitchenette area, making for a more intimate and friendly atmosphere. Rossetti House is closely linked with the local community, not only hosting visits from groups such as local choirs and schools, but also organising events to raise money for local charities. All told, we are delighted with the provision at Rossetti House.
Rossetti House has cared for my auntie with the utmost kindness and compassion over the past 8 years. I cannot recommend this wonderful care home highly enough. A huge thank you to all the staff there.
Hi Mandy,
Thank you very much for taking the time to leave us such lovely feedback
It was an absolute pleasure to have your aunty living with us, we all miss her so much.
At Rossetti House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My aunt moved into Rossetti House after a broken hip and was totally unable to return home. We found a wonderful response from the management and staff to allow my aunt to move in quickly. Everyone has been so very friendly and helpful and really trying to help my aunt relax and get used to her new ways of life. At the moment, she is reluctant to mix and join in the activities, but hopefully, she will change. All staff have been so very friendly.
We are so happy to receive such a lovely review, and it is an absolute pleasure to be looking after you Aunty.
At Rossetti House Care Home - Care UK, we set a high standard for ourselves, so we are very...
Organised a short-term stay to help my mother recover after an RTA (road traffic accident). She was so well looked after, staff were so helpful and kind. Great food, freshly prepared and carers and nursing staff were excellent.
We loved having your mum here and are so pleased that her recovery is going so well.
At Rossetti House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Kindest regards to you both,
Helen.
I have entrusted my wife for her care and well-being to the management and staff of Rossetti House. My wife is suffering from Alzheimer's and dementia. The staff, under management supervision, manage her condition and all that that entails with extreme care and patience. My wife is kept bathed, dressed and well-presented. The staff treat her with dignity and courtesy, as they do me when I visit her. Her room is kept immaculately clean and tidy. My wife had a seizure, a doctor was called, I was informed and she was nursed back to normal tranquillity. With thanks to patient care and management, my wife is well-settled and content. On our 69th wedding anniversary, we were treated to fine-dining together in a private room. The service was excellent and the creative cooking a great pleasure. There are many such imaginative activities for the residents in which they partake and enjoy.
Thank you very much for taking the time to leave us feedback.
We are so lucky to have you and your lovely wife as part of our Rossetti family.
They helped us to manage our expectations, and we’re so respectful of him and such a different experience from what he received one the weeks prior to this.
We will forever be grateful for the dignity they gave to him and the patience and understanding they gave to us as his family.
It was a pleasure to care for you all at a really sad time.
We are very pleased to hear that your experience with us was as good as it could be in the difficult circumstances.
Kindest regards,
The team at Rossetti House
Mum moved in to Rossetti House from a local hospital after a stroke. Having looked at three other care homes in Frome, we settled on Rossetti as it came 'head and shoulders' above the others. All of the staff, including the manager, are so approachable and caring, nothing is too much trouble! They all seem to make time for every one of their residents and family members. Having a relation in a Wiltshire care home, we can see the houses. Rossetti has a positive atmosphere. I will be booking my place here.
I think Rossetti House is lovely, staff appear happy and very accommodating.
I have been very impressed with the individual care planning process that takes place and I feel listened to when chatting about Mum's care needs.
There is lots of communication between staff and clients that I notice.
It's lovely that there are so many activities on, not always suitable for everyone, but I noticed that activities can be made more appropriate for individuals.
I'm hoping to get Mum out to listen to the birds singing and go for short woodland walks.
It really is a lovely place with a friendly, calm and caring environment inside and out and I notice the attention to detail.
At Rossetti House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My father has been a resident for just over a month. It has not been an easy time for him, the family or the staff. Every effort has been made to keep him comfortable. Staff communication with the family has been good. Always friendly and welcoming to the family. Staff show great kindness to Dad and have tried hard to improve his experience in a difficult time.
Our mother was at Rossetti House for two and a half years and she required a high level of nursing care throughout that time. We always felt confident that she was in very good hands. Everybody who worked with her was friendly, professional and caring. They always ensured that all her needs were met and that she was as comfortable as she could be. When restrictions meant that we were unable to visit we knew that they were looking after her and keeping her safe. The atmosphere is very welcoming and all the team are extremely helpful and efficient. The management and nursing staff were very supportive of us being involved with decisions about our mother’s care and they always kept us very well-informed. We are so glad that we found such a lovely environment for our mother’s final years. We are extremely grateful to the whole team there for all the expertise, care and kindness that they gave her from the moment she arrived until her recent passing. We would highly recommend Rossetti House.
All staff are friendly and kind and seem to be fond of my husband, that makes me happy.
On the whole the nursing and care staff very kind and helpful. Food is good mainly. My room is always cleaned satisfactorily. When the home is full it needs an extra carer on my floor. Also happy with management.
Thank you very much for your review – we were incredibly happy to see your high scores and will pass your kind words about the care onto the team. In regards to your comment on the number of colleagues delivering care in the home, whilst we always make sure we have enough team members to keep all...
At 93, with some mobility issues, he found he was able to access everything he needed with ease and receive the help he required swiftly and kindly. We were delighted that he told us he would be very happy to stay at Rossetti House again! Thank you to all the staff there who gave our friend such a happy, safe and secure stay.
The care Mum is receiving at Rossetti, Frome is giving me peace of mind. As a family carer, I have so welcomed this support. Kindness, dignity, and attention to detail have been the hallmarks of her stay so far. The staff are adding quality of life with nursing, nutrition, activities, and the wonderful setting. The move from the residential to the nursing wing, as her needs have changed, has been seamless, and I appreciate the staff welcoming the family as part of her wellbeing and care provision. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 November 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Rossetti House.
Accreditations
There are no accreditations posted yet for Rossetti House.
Meet the Team (1)

I’ve worked for some years in the care sector, including in care quality support roles. Prior to being General Manager here at Rossetti House, I was Head of Care at the home.
While there’s much to keep me busy in my job, by far my favourite part of the role is spending time with residents, particularly if we’re doing fun activities together. Enabling older people to enjoy life to the full is ultimately what each person who works here is passionate about – including me.
I look forward to welcoming you to our wonderful Frome home very soon and introducing you to our passionate, caring and skilled team.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rossetti House to verify any information. View our terms and conditions. Rossetti House has an Enhanced Service -more info.
