All the staff have been so supportive and friendly. I enjoy entering the front doors!Gillian H(Daughter of Resident/Service User)
All the staff have been so supportive and friendly. I enjoy entering the front doors!Gillian H(Daughter of Resident/Service User)
Rossetti House is a luxury care home providing residential, nursing and dementia care on a respite or permanent basis. The skilled team works with residents to create a personalised programme of care, understanding that each individual is unique and deserves a fulfilling lifestyle.
The modern home has a stunning collection of en-suite bedrooms, as well as stylish lounges, a welcoming café and a hair and beauty salon. Outside there are beautiful...
Rossetti House is a luxury care home providing residential, nursing and dementia care on a respite or permanent basis. The skilled team works with residents to create a personalised programme of care, understanding that each individual is unique and deserves a fulfilling lifestyle.
The modern home has a stunning collection of en-suite bedrooms, as well as stylish lounges, a welcoming café and a hair and beauty salon. Outside there are beautiful gardens for residents to enjoy - there's even a gardening club that green-fingered residents can join!
The lifestyle team provides a varied programme of activities suited to the preferences of the residents, including outings to local areas of interest and entertainment in the home.
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Rossetti House for full pricing details and T&Cs.
Contact Rossetti House to confirm what's included and get a personalised quote:
Rossetti House has a Review Score of 9.9 (9.860) out of 10, based on 17 reviews in the last 2 years.
Over all time Rossetti House has 149 reviews.
The care Mum is receiving at Rossetti, Frome is giving me peace of mind. As a family carer, I have so welcomed this support. Kindness, dignity, and attention to detail have been the hallmarks of her stay so far. The staff are adding quality of life with nursing, nutrition, activities, and the...
The care Mum is receiving at Rossetti, Frome is giving me peace of mind. As a family carer, I have so welcomed this support. Kindness, dignity, and attention to detail have been the hallmarks of her stay so far. The staff are adding quality of life with nursing, nutrition, activities, and the wonderful setting. The move from the residential to the nursing wing, as her needs have changed, has been seamless, and I appreciate the staff welcoming the family as part of her wellbeing and care provision. Thank you.
Mum moved to Rossetti House at the end of February, following which I am very pleased with the outcome. The carers are available pretty much all of the time and always respond quickly to any requests for help, large or small. The nursing team are on top of mum's various health issues and provide me...
Mum moved to Rossetti House at the end of February, following which I am very pleased with the outcome. The carers are available pretty much all of the time and always respond quickly to any requests for help, large or small. The nursing team are on top of mum's various health issues and provide me with regular updates. The wider team have reacted promptly to the occasions when my mother has had a fall and dealt with all matters professionally and without a fuss. Overall, I am really pleased with the care.
The food is great but if anything, probably too much. Two, or three courses a day is a little too much even though mum accepts what is offered. A light tea would probably be better for her in the evening.
Thanks for your kind comments about the care provided at Rossetti House, we have passed your comments with regards to a smaller evening meal on to the catering team and will ensure that she has this going forward.
We are delighted that we found Rossetti House for our mother and we know that during the pandemic and various lockdowns she has been safe and well looked after. Now that the home is fully open we can see how friendly and welcoming all the staff are to residents and visitors alike. They know the...
We are delighted that we found Rossetti House for our mother and we know that during the pandemic and various lockdowns she has been safe and well looked after. Now that the home is fully open we can see how friendly and welcoming all the staff are to residents and visitors alike. They know the residents well and treat them with kindness, respect and dignity. Nothing is too much trouble and the staff makes sure that both the mental and physical well-being of our mother is cared for. We would have no hesitation in recommending Rossetti House.
When my aunt moved in she was happy and content on the second day. She likes the staff and the food.
When my aunt moved in she was happy and content on the second day. She likes the staff and the food.
I went to visit my friend who has recently moved into Gracewell Frome at 4.00pm Saturday 21st and she was still in her nightwear. She suffers from very swollen ankles and her feet were never elevated until I asked her relative, after two weeks, to question this. Whenever I visited her, other than...
I went to visit my friend who has recently moved into Gracewell Frome at 4.00pm Saturday 21st and she was still in her nightwear. She suffers from very swollen ankles and her feet were never elevated until I asked her relative, after two weeks, to question this. Whenever I visited her, other than the day mentioned, she was in the dining room where she seems to spend the majority of her time. She has dementia but is still able to have a conversation but never seems to have anyone to converse with other than the occasional visitor. And she is given food that she has difficulty eating as she has lost all her teeth, which is probably why she spends most of her day in the dining room.
Thank you for taking the time to review Gracewell of Frome. Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on...
Thank you for taking the time to review Gracewell of Frome. Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on UK.Marketing@sunriseseniorliving.com or please speak with our General Manager so that we can explore your concerns fully.
My room was spacious, bright and...
The week went too quickly and I didn’t have to think twice about booking another respite holiday. I can’t wait to reunite with the staff and enjoy another break.
Thank you for taking the time to review Gracewell of Frome. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and are looking forward to welcoming you back in the future.
My sister's memory was beginning to fail her and she was having trouble with day-to-day housework and cooking. When her husband died she was completely lost. As I was her only relative close enough to help I tried my best to keep her safe and fed properly. My husband and I had booked a holiday and...
My sister's memory was beginning to fail her and she was having trouble with day-to-day housework and cooking. When her husband died she was completely lost. As I was her only relative close enough to help I tried my best to keep her safe and fed properly. My husband and I had booked a holiday and when it came close to that we had to re-think. Her choice was to go and live with other people and after a very long search, we found Gracewell in Frome, only a few miles from us. We took her to see it and she didn't want to come away. Within a couple of weeks, she was happily living there, being only the third resident, and she hasn't looked back.
We are thrilled with your positive experience and are so glad your sister has settled in so well to Gracewell of Frome. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
The facilities are well laid out, and the rooms are really...
The facilities are well laid out, and the rooms are really clean. The dining room is very well aired and set out.
Thank you for your kind words. We believe we have a fantastic team here at Gracewell of Frome, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Gracewell, we believe this creates a relaxed and friendly environment for our residents to call home. The team will appreciate your kind words; thank you.
I have just completed one week's respite in Gracewell of Frome, and my experience far outweighed my expectations. From the minute I arrived, I was made welcome. My room was comfortable and very clean, and I was touched by the welcome gift pack. Every member of staff was conscientious, caring,...
I have just completed one week's respite in Gracewell of Frome, and my experience far outweighed my expectations. From the minute I arrived, I was made welcome. My room was comfortable and very clean, and I was touched by the welcome gift pack. Every member of staff was conscientious, caring, considerate in every aspect of their individual roles. I wouldn't hesitate to return to you.
Thank you for taking the time to review Gracewell of Frome. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if your requirements change. The team will appreciate your kind words.
We were grateful we found Gracewell after a negative experience in another home regarding two weeks respite. Mum spent the last three months of her life here at Gracewell of Frome. She received excellent care and kindness by all included in her nursing. Nothing was too much trouble. Our family were...
We were grateful we found Gracewell after a negative experience in another home regarding two weeks respite. Mum spent the last three months of her life here at Gracewell of Frome. She received excellent care and kindness by all included in her nursing. Nothing was too much trouble. Our family were also treated with respect and thoughtfulness, making a very difficult time a little easier. Thank you to all at Gracewell of Frome.
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Frome – particularly at such a difficult time. The team here are so grateful that your mum had such a positive experience of the home and this extended to family members and friends.
Well received. Well looked after and fed. The chairs not so comfortable. Lack of a stool in the shower. All the staff were happy and wanted to give service.
Well received. Well looked after and fed. The chairs not so comfortable. Lack of a stool in the shower. All the staff were happy and wanted to give service.
Thank you for taking the time to share your experience of Gracewell of Frome. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families...
Thank you for taking the time to share your experience of Gracewell of Frome. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing your comments.
- My brother and I have found the staff helpful, sensitive, interested and professional, both in our needs and my father's requirements. In addition, communication has been very good,...
- Gracewell of Frome has a good positive atmosphere.
Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Gracewell of Frome, we pride ourselves on understanding our residents' needs to respect their independence and give a real sense of being at home.
When my mother became a resident at Gracewell over three years ago I was happy with the care she received. This is no longer the case because the level of care/carers has reduced, typically 1.5 carers to a wing - usually made up of 10 residents, but sometimes as little as 1 carer per wing/10...
Additionally, the high fee level paid by residents at Gracewell of Frome cannot be justified when residents' needs are not being met sufficiently well to maintain their safety and wellbeing.
Thank you for taking the time to review Gracewell of Frome. Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on...
Thank you for taking the time to review Gracewell of Frome. Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on UK.Marketing@sunriseseniorliving.com or please speak with our General Manager so that we can explore your concerns fully.
We have been so fortunate to have a wonderful home on our doorstep. The staff is superb; caring, compassionate and professional. My mother has been allowed to maintain her dignity with this level of care. The home’s reaction to COVID has been impeccable - a real testament to their diligence and...
We have been so fortunate to have a wonderful home on our doorstep. The staff is superb; caring, compassionate and professional. My mother has been allowed to maintain her dignity with this level of care. The home’s reaction to COVID has been impeccable - a real testament to their diligence and management.
The team here at Gracewell of Frome would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.
My parents both live at Gracewell of Frome: mum has been there for several years, and my father moved in earlier this year. The pastoral care is first class: through happier "normal" days and more challenging health crises during the pandemic the care has been wonderful. Staff are friendly and...
My parents both live at Gracewell of Frome: mum has been there for several years, and my father moved in earlier this year. The pastoral care is first class: through happier "normal" days and more challenging health crises during the pandemic the care has been wonderful. Staff are friendly and genuinely care both for my sister and me as well as for our parents. This has been across the board: carers, cleaners, nurses and managers, all have made this "home".
Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Gracewell of Frome, we pride ourselves on understanding our residents' needs to respect their independence and give a real sense of being at home.
After a long and difficult search, we found Gracewell of Frome. From the moment of our first meeting and discussions with the home, we had a good feeling! Staff were friendly, warm and considerate. The furniture, layout and ambience of the home were so far from the 'institutional' and dull that we...
Since COVID, Gracewell has to be commended for their diligence and meticulous planning to ensure the safety and well being of Mum. They have kept the resident's family closely informed and are always available to answer questions. Regular FaceTime calls with Mum, although not quite the same as seeing her in the flesh, has been a brilliant way of maintaining contact with Mum. Many thanks, Gracewell, hard though it was to put Mum in a home, it was the right decision to choose Gracewell.
Gracewell of Frome appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your mother has settled in well.
All staff was extremely caring and Mum certainly feels she was well cared for. Mum went in during lockdown and we felt it was to be her permanent home as she was unable to cope at home. However, much to our delight was returned to health and now home. Although we know it was a difficult time for...
All staff was extremely caring and Mum certainly feels she was well cared for. Mum went in during lockdown and we felt it was to be her permanent home as she was unable to cope at home. However, much to our delight was returned to health and now home. Although we know it was a difficult time for all, the staffing levels were short with agency staff often. Unfortunately, the quality of food had deteriorated since her last respite stay three years ago.
At Gracewell we pride ourselves on offering a wide variety of dining options for our residents. Whilst we have a structured menu system across our portfolio, the dining team here at Gracewell of Frome are open to requests that our residents would love to see. We are always open to feedback and will take your comments on board.
My father has been a resident at Gracewell of Frome since 2018. We have found the care he receives, the dedication of staff and quality of surroundings to be excellent. My father considers Gracewell his home and is very settled, despite the current Covid-19 crisis.
My father has been a resident at Gracewell of Frome since 2018. We have found the care he receives, the dedication of staff and quality of surroundings to be excellent. My father considers Gracewell his home and is very settled, despite the current Covid-19 crisis.
We are thrilled with your positive experience and are so glad your father has settled in so well to Gracewell of Frome. We take great pride in delivering high quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
Gracewell of Frome is an excellent home. They have taken great care of my father both before the outbreak of Covid-19 and during the crisis. They are always willing to help in any way they can. The home has excellent public facilities and lovely private rooms.
Gracewell of Frome is an excellent home. They have taken great care of my father both before the outbreak of Covid-19 and during the crisis. They are always willing to help in any way they can. The home has excellent public facilities and lovely private rooms.
Here at Gracewell of Frome, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.
Personal care for both my parents has been exemplary and I am so very grateful. Even contact by phone from the sister in charge to me has been both reassuring and keeping me in the loop. My only criticism is from both my parents that the meals are sometimes tasteless and unattractive - so dependant...
Personal care for both my parents has been exemplary and I am so very grateful. Even contact by phone from the sister in charge to me has been both reassuring and keeping me in the loop. My only criticism is from both my parents that the meals are sometimes tasteless and unattractive - so dependant on the chef in charge. Meals are so important to the elderly and an important part of their routine.
Thank you for taking the time to share your experience of Gracewell of Frome. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families...
Thank you for taking the time to share your experience of Gracewell of Frome. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing your comments. In the meantime, please feel free to contact the home manager if you would like to discuss this in further detail.
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I’ve worked for some years in the care sector, including in care quality support roles. Prior to being General Manager here at Rossetti House, I was...
I’ve worked for some years in the care sector, including in care quality support roles. Prior to being General Manager here at Rossetti House, I was Head of Care at the home.
While there’s much to keep me busy in my job, by far my favourite part of the role is spending time with residents, particularly if we’re doing fun activities together. Enabling older people to enjoy life to the full is ultimately what each person who works here is passionate about – including me.
I look forward to welcoming you to our wonderful Frome home very soon and introducing you to our passionate, caring and skilled team.
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