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Hamble Heights Care Home

71-73 Botley Road, Fareham, Southampton, Hampshire SO31 1AZ
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Hamble Heights Care Home, Southampton
Hamble Heights Care Home, Southampton
Hamble Heights Care Home, Southampton

Comfort, support and wellbeing are central to life at Hamble Heights. Its reputation is built on exceptional standards of care, so residents and their families know that they are in the safest hands.

Hamble Heights provides the highest levels of 24-hour, personalised elderly care available; including dementia, nursing and residential care. The care home team provides the best care and support, as well as companionship and empathy. The team are all...  

Care Provided by Hamble Heights Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.

We can then give an accurate average weekly fee.

Contact Hamble Heights Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rachel Yoxall(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Hamble Heights Care Home Reviews (119)

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9.9

Hamble Heights Care Home has a Review Score of 9.9 (9.878) out of 10, based on 27 reviews in the last 2 years. Over all time Hamble Heights Care Home has 119 reviews.

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Review from Yvonne C (Wife of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience

I was a bit apprehensive about putting my husband in a home because we have been married for 67 years and I didn't want him to go just anywhere. But coming here I couldn't have wished for a better place Everything is good - staff, nurses, everyone. A perfect place for him.

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Review from Denise H (Daughter of Resident) published on 22 July 2026 Submitted via Website
Overall Experience

What an amazing home. Staff are very friendly and go the extra mile to assist. Very impressed with how smoothly everything went to move my dad into Hamble Heights. He is very lucky to be in such a nice place. I know he will be looked after.

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Review from Catherine H (Daughter of Resident) published on 8 July 2026 Submitted via Website
Overall Experience

Mum moved in to Hamble Heights in April. It was an incredibly hard decision but Rachel, Alice and the entire team have been so kind and compassionate to Mum and gave us so much support and advice as a family. We are always greeted warmly when we visit. We visited many Care Homes prior to selecting Hamble Heights and it was the only place that referred to our mum as 'Mum' rather than the resident or patient. Mum has settled really well. She is safe and looked after with care annd dignity. The staff are so friendly and caring and the home is clean and well maintained. It's lovely to pop in and spend time with Mum. Really happy with our choice and would highly recommend.

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Review from Dan F (Relative of Resident) published on 1 July 2026 Submitted via Website
Overall Experience

Excellent facility, one of my relatives is based here, facilities always clean and tidy, friendly and dedicated staff. Would recommend to anyone looking to find a suitable home for their relatives or close friends

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Review from Gloria H (Relative of Resident) published on 1 July 2026 Submitted via Website
Overall Experience

Lovely care home, staff are always happy and attentive. We have come to many of their open day/fun days and always have a great time. Reception staff are particularly helpful. 100% would recommend to anyone.

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Review from Leanne D (Regular Volunteer) published on 1 July 2026 Submitted via Website
Overall Experience

Hamble Heights Care Home provides exceptional care in a warm, friendly environment. The staff are kind, compassionate, and always go the extra mile for residents and families. I would highly recommend it.

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Review from Annie B (Granddaughter of Resident) published on 18 June 2026 Submitted via Website
Overall Experience
My Nan recently moved into Hamble Heights and the experience has been wonderful from the very beginning. From our first contact with Rachel and Alice, through to Nan settling in, everyone has been warm, kind and incredibly supportive. Any questions we have had have been answered quickly and openly, making the whole process feel reassuring and well managed.
A special mention goes to Meenu, who always greets residents and families with a smile and treats everyone with genuine dignity, kindness and respect. Yvonne, the Activities Coordinator, brings such positivity and joy to the home and is clearly passionate about enriching residents' lives.

Moving a loved one into care is never an easy decision, but the team at Hamble Heights have given our family real peace of mind. We are so grateful for the care, compassion and support they have shown Nan and our family.

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Review from Anuszka W (Sister-in-law of Resident) published on 18 June 2026 Submitted via Website
Overall Experience

Visited my brother's wife, and her home is beautiful. Everyone's so friendly, they made me tea and gave me biscuits, and even ice cream because it was super hot. They had a singer during lunch, great vibe and atmosphere. I even stayed longer than I planned, it just felt nice there. Well done Hamble, I'll be visiting more often .

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Review from Margaret B (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card
Overall Experience
Prior to our father's admission to Hamble Heights, the manager visited him in hospital to meet him and also to speak to the nursing staff on the ward to assess his medical needs.
My sister and myself also visited Hamble Heights. We were shown the bedroom ensuite that our father would be staying in. The residents' lounge, dining area and kitchen for that floor. It was explained that there was 24 hour access to visit, and when visiting, we could make ourselves a hot drink anytime.
Our father's stay at Hamble Heights was from September to December 2025. He very much liked the room that he was staying in. It had a large window and he could easily see outside. He was bedbound and receiving end-of-life care. He had a ripple mattress and was turned approximately every 2 hours, and in between these times, he was checked by a member of the care staff. His medical and care needs were very well taken care of by the nursing and care staff and visiting members of the local GP practice.
The cleaning staff came into his room every day and everywhere was kept very clean and tidy. The laundry staff delivered his laundered items back to his room. There were food choices on the menu that covered the needs of all the residents. It was good to see the manager walking about and doing regular checks, and maintenance was always readily available if required.
My sister and myself were always made to feel very welcome. The atmosphere was of a bright, friendly, happy and caring home.

We thoroughly recommend.

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Review from Jason S (Son of Resident) published on 1 June 2026 Submitted via Postal Card
Overall Experience

The best we could have ever expected for my mum. Clean, smells great, no problems needed to anything. First class staff also.

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Review from T R (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card
Overall Experience

Mum moved into Hamble Heights 5 weeks ago. Mum has cancer and needs help and support. Mum was welcomed in with open arms. Management, Rachel and Alice have been amazing, Numee, Tracey, carer Rachel, Yesir, Cosmo, Michelle, Kat, to name but a few, everyone is lovely.

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Review from Steve A (Son of Resident) published on 17 April 2026 Submitted via Website
Overall Experience
We selected Hamble Heights on the reviews and a personal visit. I must say we were impressed from the start.
We were greeted upon our arrival and shown around. You could just sense, that this nursing home really did care for their residents and went the extra mile. All of the staff, not just the carers, go above and beyond, they were in fact exceptional.
Our mother was there for just under eight weeks and was looked after so well. When our mother passed, that staff came in and paid their respects and were genuinely upset.
No one wants to see their love one pass, but when it has to happen, Hamble Heights is the nursing home to take care of them.

They really are exceptional.

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Review from Karen M (Daughter of Resident) published on 9 April 2026 Submitted via Website
Overall Experience
My dad was admitted to Hamble Heights at the end of January 2025, with a life expectancy of 6 - 8 weeks, due to the care and support he received from the staff he exceeded that timeline by 12 months.
On my first initial visit to the service Rachel answered all my questions and concerns with honesty and compassion, when shown around the service everyone was kind, caring and welcoming.
Sadly on 1st March, dad passed away, and the care and attention dad received from all staff the evening before and during that day, was outstanding and of immense comfort to me and my brother. We had left dad so he could get some rest but when things took a turn for the worse, the nurse called us to return immediately, on our arrival back at the home we were taken aback to see dad surrounded by the nurses and carers, until we'd got there. That image will remain with me until the end.

We cannot even begin to thank all the staff of Hamble Heights for their care and compassion throughout dad's stay. THANK YOU

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Review from Lisa P (Partner of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience

My partner came to Hamble Heights in December 2025. From the moment we arrived it felt homely. All the staff are caring, considerate and considerate to the residents and visitors. I can't thank Hamble Heights staff enough for the care they give my partner. I also would like to thank the management and administration staff for their hands on involvement in my partners wellbeing.

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Review from Val G (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card
Overall Experience
My mother was only a resident for a short time but during her stay at Hamble Heights i was impressed by the manager and her senior team who were most helpful and approachable at all times. The activity team worked really hard to include all residents with a diverse range of things to do. The nursing staff were excellent. Food was generally of a high standard.

I would recommend this care home to anyone looking for a pleasant, secure environment for their loved one.

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Review from Janice R (Daughter of Resident) published on 17 December 2025 Submitted via Website
Overall Experience
My mother was at Hamble Heights for 2 years and except for when she first went enjoyed her time there . She took time to settle but once she did she made friends and enjoyed taking part in all the activities .
She became ill about six weeks before she passed away. The care shown to her and us as her family was exemplary. Nothing was too much trouble.

I don't live in the area and the staff have been so supportive and helpful. I would definitely recommend Hamble Heights as a caring community who keep the residents safe, cared for and stimulated by the activities.

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Review from Catherine D (Daughter of Resident) published on 26 November 2025 Submitted via Postal Card
Overall Experience
The staff are caring, kind and have unlimited patience. They are also doing a wonderful job of entertaining the residents, so that there is always something going on.

The care provided is personal, and we as a family are so glad we found Hamble Heights to look after our darling Daddy.

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Review from S H (Friend of Resident) published on 13 August 2025 Submitted via Postal Card
Overall Experience

I thought what a lovely friendly home to visit. The staff seemed helpful and pleasant.

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Review from John H (Son of Resident) published on 12 August 2025 Submitted via Website
Overall Experience
Although Dads time at Hamble Heights was relatively short the memories our families have taken away are happy ones with much of this being down to the high level of care the home and especially the staff provided, cannot praise them up enough.
We liked the way the home was set up, the staff always made us feel welcome, they treated dad as if he was one of there own, we really couldn't have asked more from them.

Thank you so much.

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Review from Clare H (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card
Overall Experience
My father has been a resident since 2022.
He has been well looked after & still is.

Mum stayed for 6 months during 2023 and was given excellent end of life care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Hamble Heights Care Home.

Meet the Team (1)

Rachel Yoxall
Rachel YoxallJob Title:Home ManagerJoined: 2024

One of the most important aspects for me is focusing on what matters to our residents. Getting to know every individual and adapting our world around theirs to ensure they always feel comfortable and supported makes a huge difference.

Frequently Asked Questions about Hamble Heights Care Home

What types of Care is Hamble Heights Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hamble Heights Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Hamble Heights Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hamble Heights Care Home to the centre of Southampton?

6.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hamble Heights Care Home to verify any information. View our terms and conditions. Hamble Heights Care Home has an Enhanced Service -more info.