






Comfort, support and wellbeing are central to life at Hamble Heights. Its reputation is built on exceptional standards of care, so residents and their families know that they are in the safest hands.
Hamble Heights provides the highest levels of 24-hour, personalised elderly care available; including dementia, nursing and residential care. The care home team provides the best care and support, as well as companionship and empathy. The team are all...
Care Provided by Hamble Heights Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Contact Hamble Heights Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Welford Healthcare
- Private Owned
Person in charge
- Rachel Yoxall(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Hamble Heights Care Home Reviews (119)
Hamble Heights Care Home has a Review Score of 9.9 (9.878) out of 10, based on 27 reviews in the last 2 years.
Over all time Hamble Heights Care Home has 119 reviews.
I was a bit apprehensive about putting my husband in a home because we have been married for 67 years and I didn't want him to go just anywhere. But coming here I couldn't have wished for a better place Everything is good - staff, nurses, everyone. A perfect place for him.
What an amazing home. Staff are very friendly and go the extra mile to assist. Very impressed with how smoothly everything went to move my dad into Hamble Heights. He is very lucky to be in such a nice place. I know he will be looked after.
Mum moved in to Hamble Heights in April. It was an incredibly hard decision but Rachel, Alice and the entire team have been so kind and compassionate to Mum and gave us so much support and advice as a family. We are always greeted warmly when we visit. We visited many Care Homes prior to selecting Hamble Heights and it was the only place that referred to our mum as 'Mum' rather than the resident or patient. Mum has settled really well. She is safe and looked after with care annd dignity. The staff are so friendly and caring and the home is clean and well maintained. It's lovely to pop in and spend time with Mum. Really happy with our choice and would highly recommend.
Excellent facility, one of my relatives is based here, facilities always clean and tidy, friendly and dedicated staff. Would recommend to anyone looking to find a suitable home for their relatives or close friends
Lovely care home, staff are always happy and attentive. We have come to many of their open day/fun days and always have a great time. Reception staff are particularly helpful. 100% would recommend to anyone.
Hamble Heights Care Home provides exceptional care in a warm, friendly environment. The staff are kind, compassionate, and always go the extra mile for residents and families. I would highly recommend it.
A special mention goes to Meenu, who always greets residents and families with a smile and treats everyone with genuine dignity, kindness and respect. Yvonne, the Activities Coordinator, brings such positivity and joy to the home and is clearly passionate about enriching residents' lives.
Moving a loved one into care is never an easy decision, but the team at Hamble Heights have given our family real peace of mind. We are so grateful for the care, compassion and support they have shown Nan and our family.
Visited my brother's wife, and her home is beautiful. Everyone's so friendly, they made me tea and gave me biscuits, and even ice cream because it was super hot. They had a singer during lunch, great vibe and atmosphere. I even stayed longer than I planned, it just felt nice there. Well done Hamble, I'll be visiting more often .
My sister and myself also visited Hamble Heights. We were shown the bedroom ensuite that our father would be staying in. The residents' lounge, dining area and kitchen for that floor. It was explained that there was 24 hour access to visit, and when visiting, we could make ourselves a hot drink anytime.
Our father's stay at Hamble Heights was from September to December 2025. He very much liked the room that he was staying in. It had a large window and he could easily see outside. He was bedbound and receiving end-of-life care. He had a ripple mattress and was turned approximately every 2 hours, and in between these times, he was checked by a member of the care staff. His medical and care needs were very well taken care of by the nursing and care staff and visiting members of the local GP practice.
The cleaning staff came into his room every day and everywhere was kept very clean and tidy. The laundry staff delivered his laundered items back to his room. There were food choices on the menu that covered the needs of all the residents. It was good to see the manager walking about and doing regular checks, and maintenance was always readily available if required.
My sister and myself were always made to feel very welcome. The atmosphere was of a bright, friendly, happy and caring home.
We thoroughly recommend.
The best we could have ever expected for my mum. Clean, smells great, no problems needed to anything. First class staff also.
Mum moved into Hamble Heights 5 weeks ago. Mum has cancer and needs help and support. Mum was welcomed in with open arms. Management, Rachel and Alice have been amazing, Numee, Tracey, carer Rachel, Yesir, Cosmo, Michelle, Kat, to name but a few, everyone is lovely.
We were greeted upon our arrival and shown around. You could just sense, that this nursing home really did care for their residents and went the extra mile. All of the staff, not just the carers, go above and beyond, they were in fact exceptional.
Our mother was there for just under eight weeks and was looked after so well. When our mother passed, that staff came in and paid their respects and were genuinely upset.
No one wants to see their love one pass, but when it has to happen, Hamble Heights is the nursing home to take care of them.
They really are exceptional.
On my first initial visit to the service Rachel answered all my questions and concerns with honesty and compassion, when shown around the service everyone was kind, caring and welcoming.
Sadly on 1st March, dad passed away, and the care and attention dad received from all staff the evening before and during that day, was outstanding and of immense comfort to me and my brother. We had left dad so he could get some rest but when things took a turn for the worse, the nurse called us to return immediately, on our arrival back at the home we were taken aback to see dad surrounded by the nurses and carers, until we'd got there. That image will remain with me until the end.
We cannot even begin to thank all the staff of Hamble Heights for their care and compassion throughout dad's stay. THANK YOU
My partner came to Hamble Heights in December 2025. From the moment we arrived it felt homely. All the staff are caring, considerate and considerate to the residents and visitors. I can't thank Hamble Heights staff enough for the care they give my partner. I also would like to thank the management and administration staff for their hands on involvement in my partners wellbeing.
I would recommend this care home to anyone looking for a pleasant, secure environment for their loved one.
She became ill about six weeks before she passed away. The care shown to her and us as her family was exemplary. Nothing was too much trouble.
I don't live in the area and the staff have been so supportive and helpful. I would definitely recommend Hamble Heights as a caring community who keep the residents safe, cared for and stimulated by the activities.
The care provided is personal, and we as a family are so glad we found Hamble Heights to look after our darling Daddy.
I thought what a lovely friendly home to visit. The staff seemed helpful and pleasant.
We liked the way the home was set up, the staff always made us feel welcome, they treated dad as if he was one of there own, we really couldn't have asked more from them.
Thank you so much.
He has been well looked after & still is.
Mum stayed for 6 months during 2023 and was given excellent end of life care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 23 July 2026Please contact the Home for additional details.
News (0) & Events (0)
There are no news items for Hamble Heights Care Home.
There are no upcoming events for Hamble Heights Care Home.
Awards / Recognitions (4)
- 30 Jan 2026Recipient: Hamble Heights Care Home
- 30 Jun 2022Recipient: Hamble Heights Care Home
- 01 Sep 2017Recipient: Hamble Heights Care Home
Accreditations
There are no accreditations posted yet for Hamble Heights Care Home.
Meet the Team (1)

One of the most important aspects for me is focusing on what matters to our residents. Getting to know every individual and adapting our world around theirs to ensure they always feel comfortable and supported makes a huge difference.
Frequently Asked Questions about Hamble Heights Care Home
What types of Care is Hamble Heights Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hamble Heights Care Home have?
There are 60 Single Rooms.
What are the Facilities & Services at Hamble Heights Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hamble Heights Care Home to the centre of Southampton?
6.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hamble Heights Care Home to verify any information. View our terms and conditions. Hamble Heights Care Home has an Enhanced Service -more info.