Maids Moreton Hall

Church Street, Maids Moreton, Buckingham MK18 1QF
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9.6 113 Reviews
  • Maids Moreton Hall, Buckingham
Maids Moreton Hall is a luxury care home offering a wide range of care services for older people including residential, dementia, nursing and respite care in the beautiful North Buckinghamshire village of Maids Moreton.

As well as high-quality care and beautiful accommodation, residents can also enjoy a range of premium facilities, including a hair salon, cinema and café. The home is set in beautiful, wooded gardens and located a short distance from Stowe House and Gardens.

The experienced team are ready to create an individual care plan that’s tailored to each resident. They encourage residents to stay active, make new friends and pursue favourite hobbies.
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Care Provided by Maids Moreton Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1736
  • Self-Funded Residential Dementia Care: from £1831
  • Self-Funded Nursing Care: from £2001
  • Self-Funded Nursing Dementia Care: from £2096
  • RESPITE Self-Funded Residential Care: from £2083
  • RESPITE Self-Funded Residential Dementia Care: from £2197
  • RESPITE Self-Funded Nursing Care: from £2401
  • RESPITE Self-Funded Nursing Dementia Care: from £2515

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Maids Moreton Hall to find out the exact price for your requirements.

Contact Maids Moreton Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Maids Moreton Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Faith Allen (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Maids Moreton Hall Reviews (113)

9.6

Maids Moreton Hall has a Review Score of 9.6 (9.560) out of 10, based on 18 reviews in the last 2 years.
Over all time Maids Moreton Hall has 113 reviews.

Overall Experience
  • 100
  • 11
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Date Published
  • 113
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Reviewer Connection to Maids Moreton Hall
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  • 10
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Total of 113, showing 21-40
Review from Lyn E (Friend of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are delightful, really kind and very helpful. Staff at every level seem to enjoy their work and ensure that our friend's needs are paramount.
The entrance hall and the first-floor landing are so welcoming and decor and furniture.
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Review from S W (Son of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been delighted with the care afforded to my father following his entry to Maids Moreton Hall in February of this year. It has been a wonderful experience for us to see him settled into what we believe is the best available care. He has responded so well to his circumstances and we are thankful
to have found such a well-managed home, staffed by so many wonderful and considerate carers. They are a credit to themselves and to the leadership under which they are managed.
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Review from Mark M (Son of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my Dad to Maids Morton Hall in March of this year from another care home.
From the moment we arrived and settled Dad in he was happy with his new surroundings, his room looked out onto the gardens and the church. Dad went on a trip that was fantastic for him and he continued to chat about
the experience.
The care that Dad was given was second to none from all staff.
We as a family were made to feel part of the Maids Morton family form day one and I class the staff there as friends.
Dad sadly passed away while at the home but he was treated with dignity during his last few days.


I can't thank all of the staff and management for all they did for us in making Dad welcome and part of the home.

Reply from Andrea Bullen, Reviews Team at Maids Moreton HallHi Mark,
Thank you so much for taking the time to review Maids Moreton Hall. We are delighted to hear such positive feedback about our home. It was a true pleasure to be able to look after Dad and he is greatly missed throughout our community. We are always here to continue to support your family.
We are so pleased to read your wonderful comments and I am pleased that we were here for you in your time of need.
Warmest wishes.
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Review from Louise R (Daughter of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has now been at Maids Moreton Hall for two months and we are very happy with the care she is receiving. Her room is lovely and she is very comfortable in her surroundings. We've seen wonderful photos of her taking part in activities and the carers always stop to chat with us whenever we visit. We
are hoping Mum gets out on some of the day trips now the weather has improved, there is a great variety to choose from. We are also planning to book the private dining room for a treat.
Reply from Reviews Team at Maids Moreton HallHi Louise, thank you so much for taking the time to leave a review for us and for your kind words and recognition of the work that we do here at Maids Moreton Hall. We will pass these on to our wonderful team here. Warmest wishes
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Review from Laura M (Granddaughter of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Maid Moreton Hall has become my Granny's home, and the staff an extension of our family. Moving Granny was a difficult decision for us all, but she's now closer to us and so much safer. We couldn't be happier with Granny's care and thank all the staff for welcoming her and keeping her safe and happy!
Reply from Reviews Team at Maids Moreton HallHi Laura, thank you very much for taking the time to leave us feedback about your experience.

At Maids Moreton Hall Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. I will be sure to pass on your very kind comments to our team.

Warmest wishes.
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Review from Carole C (Daughter of Resident) published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Maids Moreton Hall is very welcoming and friendly. The staff are very helpful and the carers are outstanding, they are so caring, loving and fun, which all the residents want. My dad is very happy and comfortable and well looked after. I'm so glad I chose Maids Moreton Hall. His room has a lovely view
of the beautiful garden and Maids Moreton church.
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Review from K G (Daughter of Resident) published on 21 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely and friendly environment. Mum has been at Maids Moreton Care Home for eight months. In my experience, the staff at every level are the right mix of professional, caring, communicative and helpful. When problems arise, they are dealt with swiftly and professionally.
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Review from P G (Son of Resident) published on 17 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The very caring staff have consistently (over six years) supported Mum. This comes in so many ways, including personal care, cleaning, feeding, entertainment and activities, listening, humour, management, maintenance, medical support, friendship, etc! Our family really appreciates the support throughout,
especially in covid times and as her abilities have reduced over time. Thank you, you are a blessing.
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Review from P C (Resident) published on 8 March 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are very caring and capable. They vary in their depth of knowledge of residents’ needs, but in the main, they cope very well with some difficult situations. The menu and food involved vary greatly, with very often, portions being too large, even though residents ask for small. Very costly!
Reply from Samantha Debenham, PA to Marketing Director at Maids Moreton HallThank you for your feedback, we are delighted with your positive comments for the care and support we provide at Maids Moreton Hall. We are sorry to hear that the food offering has not always met your expectations. We understand the importance of making mealtimes enjoyable and we take great care in our menu planning to offer a variety of choices to suit all residents’ requirements. Your feedback is important to us, and the home manager will discuss your comments with the catering team. The team will also discuss your preferences with you in more detail to ensure we are consistently providing a meal plan that you enjoy. We appreciate you taking the time to complete this review.
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Review from Jack C (Respite Resident) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My four-week respite at Maids Moreton Hall was very uplifting. The staff were so caring and friendly and helpful. I certainly miss their help in so many ways. I was able to make friends who I shall be pleased to continue to respect and perhaps visit. My room was always kept clean and tidy by the staff
and of course, everywhere was warm.
The district nurse attending to me was so much better than my experience at home.
Senior staff were also very approachable and willing to help where necessary. My stay at Maids Morton Hall will remain in my memory forever. I only wish that my dear wife could also experience the pleasure of your care.
Thank you all for a very pleasant stay.
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Review from M P (Grandson of Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entire team was excellent. The care and love that my grandmother received was beyond what my family expected and allowed my grandmother to live a happy and dignified life. The team, at all levels, from management, carers, housekeeping and catering worked tirelessly to ensure the best possible care
and love was provided. Thank you all.
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Review from S N (Friend of Resident) published on 15 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was in Maids Moreton Hall for several months and was not always the easiest of patients. I have nothing but praise for the way the staff were, they were kind, patient and always professional from the reception to the nursing staff. They always encouraged my friend and she developed so much
in their care to the point that she felt able to go back to her own home.
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Review from Lilian M (Friend of Resident) published on 18 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time I visit my friend, I am always given a warm, friendly welcome by the staff. As her only contact in this country, the staff keep me informed of her needs (toiletries, slippers, clothes etc).
I am sent all the relevant emails concerning activities and meetings.
The staff are sympathetic to
my situation ie: not being a family member.
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Review from Nicole H (Daughter of Resident) published on 24 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father lived at Maids Moreton Hall for over 7 wonderful years. It was truly his home, he loved living there and all the staff loved him. The care, compassion and dignity to him during the last weeks of his life was outstanding and I cannot praise them enough for everything they have done for him
and the family.
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Review from Judy K (Daughter of Resident) published on 6 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The decision to move Mum into care was not easy, however, the help and support all the staff gave to Mum really helped her adjust quickly. The fact that time was taken to understand her and her individual needs reassured me that we had made a good choice. The care extends beyond the resident, I have
really appreciated the support and understanding of all the staff I have met. I feel certain that we can be the best of teams to care for Mum going forward.
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Review from J G (Daughter of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Gracewell of Maids Moreton for two months. Since being here she has improved in every way and took a very short time to settle. The staff and carers are welcoming, kind and thorough in their care. The activities programme is impressive and the home and grounds well looked
after. I cannot fault it.
Reply from Tanta Stefanescu, General Manager at Maids Moreton HallGracewell of Maids Moreton appreciate moving into a care home can be an unsettling time. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference. We are pleased your mother has settled in well and look forward to welcoming you to join us in events and activities in the future. Thanks again for your kind words.
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Review from D F (Wife of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Gracewell of Maids Moreton for about 3 months now and me and the rest of the family have nothing but praise for the home and all the staff. Nothing is too much trouble and we all have been made to feel so welcome.
Reply from Tanta Stefanescu, General Manager at Maids Moreton HallGracewell of Maids Moreton appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your husband has settled in well and that you feel engaged and a part of the community.
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Review from T E (Daughter of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with all the support provided to mum during her seven weeks of respite care. Mum came in with just half a day's notice as an emergency and was made very welcome, despite her wishing to go home. We are only moving mum in order that she will be closer to us to facilities visiting otherwise
we would most certainly have kept her here.
Reply from Tanta Stefanescu, General Manager at Maids Moreton HallThank you for taking the time to review Gracewell of Maids Moreton. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have had your mother stay with us for a respite stay, and are looking forward to welcoming her back in the future, if your family requirements change. We deeply appreciate your kind words on our home, and will be passing them on to all the staff.
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Review from Linda S (Respite Resident) published on 30 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I certainly made the right decision to come here for two weeks after a hip operation. I have received excellent care from a cheerful and enthusiastic team. In some cases, it has gone beyond just care and has helped with personal problems. Thank you to everyone. This especially applies to the bed and
medication.
Reply from Tanta Stefanescu, General Manager at Maids Moreton HallThank you for taking the time to review your experience with us here at Gracewell of Maids Moreton. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and are glad you feel you made the right choice staying with us after your hip operation. We look forward to welcoming you back in the future if your requirements change.
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Review from Steve H (Son-in-law of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law moved to Gracewells of Maids Moreton just 3 weeks ago and so far, it has transformed her life. She is happy, well looked after and the staff are second to none. I am genuinely surprised at the difference it has made.
My wife and I now drive home after visits able to relax for the
first time in months, knowing that she is being well looked after and enjoying what appears to be a new chapter in her life.
Thank you Gracewells - you have created a beautiful environment and seem to have an amazing team. Everyone is happy, everyone smiles and nothing is too much trouble.
I am not one to give praise unless it is deserved but in this case, it is more than deserved.
Reply from Tanta Stefanescu, General Manager at Maids Moreton HallThank you for your kind words. We believe we have a fantastic team here at Gracewell of Maids Moreton and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Gracewell we believe this creates a relaxed and friendly environment for our residents to call home.
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Current Review Score: 9.6 (9.560)

Overview of Review Score

The Review Score of 9.6 (9.560) out of 10 for Maids Moreton Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.635 for Maids Moreton Hall is calculated as follows: ( (152 Excellents x 5) + (42 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 211 Ratings = 4.635
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Maids Moreton Hall is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (105)

Meet the Team (1)

Faith

Faith Allen

Job Title: Home Manager

I completed my nurse training at Buckinghamshire Chiltern University College in 2006 and did postgraduate training at Brighton University.


I began working for Care UK as a carer in 2000, and I found it to be an enjoyable experience where I learned so much. It was what persuaded me to follow a nursing career. I had many great years working in care homes and had served as a Deputy Manager since 2019.


In order to fulfil my role, it’s important to be a keen listener and to be approachable, empathetic and responsive to enquiries. You must be able to receive critiques and complete action plans too, and continuously update your skills and knowledge.


My favourite part of the day is my walk around. It’s a great opportunity to interact with colleagues and residents, and to have a quick overview of the home and the environment. I look forward to continuing to get to know the residents and assisting with risk assessments and care planning, so that care is delivered to an excellent standard.


I love writing poems and songs outside of work, and I enjoy singing and dancing too. I also like to spend time walking in the park and driving around the country.

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