Maids Moreton Hall

Church Street, Maids Moreton, Buckingham MK18 1QF
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9.8 108 Reviews
  • Maids Moreton Hall, Buckingham
Maids Moreton Hall is a luxury care home offering a wide range of care services for older people including residential, dementia, nursing and respite care in the beautiful North Buckinghamshire village of Maids Moreton.

As well as high-quality care and beautiful accommodation, residents can also enjoy a range of premium facilities, including a hair salon, cinema and café. The home is set in beautiful, wooded gardens and located a short distance from Stowe House and Gardens.

The experienced team are ready to create an individual care plan that’s tailored to each resident. They encourage residents to stay active, make new friends and pursue favourite hobbies.
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Care Provided by Maids Moreton Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1736
  • Self-Funded Residential Dementia Care: from £1831
  • Self-Funded Nursing Care: from £2001
  • Self-Funded Nursing Dementia Care: from £2096
  • RESPITE Self-Funded Residential Care: from £2083
  • RESPITE Self-Funded Residential Dementia Care: from £2197
  • RESPITE Self-Funded Nursing Care: from £2401
  • RESPITE Self-Funded Nursing Dementia Care: from £2515

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Maids Moreton Hall to find out the exact price for your requirements.

Contact Maids Moreton Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Maids Moreton Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Ioana Almasan (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Maids Moreton Hall Reviews (108)

9.8

Maids Moreton Hall has a Review Score of 9.8 (9.756) out of 10, based on 14 reviews in the last 2 years.
Over all time Maids Moreton Hall has 108 reviews.

Overall Experience
  • 97
  • 10
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Date Published
  • 108
  • 5
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Reviewer Connection to Maids Moreton Hall
  • 44
  • 20
  • 9
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  • 7
  • 4
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  • 1
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Total of 108, showing 21-40
Review from Carole C (Daughter of Resident) published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Maids Moreton Hall is very welcoming and friendly. The staff are very helpful and the carers are outstanding, they are so caring, loving and fun, which all the residents want. My dad is very happy and comfortable and well looked after. I'm so glad I chose Maids Moreton Hall. His room has a lovely view
of the beautiful garden and Maids Moreton church.
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Review from K G (Daughter of Resident) published on 21 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely and friendly environment. Mum has been at Maids Moreton Care Home for eight months. In my experience, the staff at every level are the right mix of professional, caring, communicative and helpful. When problems arise, they are dealt with swiftly and professionally.
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Review from P G (Son of Resident) published on 17 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The very caring staff have consistently (over six years) supported Mum. This comes in so many ways, including personal care, cleaning, feeding, entertainment and activities, listening, humour, management, maintenance, medical support, friendship, etc! Our family really appreciates the support throughout,
especially in covid times and as her abilities have reduced over time. Thank you, you are a blessing.
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Review from P C (Resident) published on 8 March 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are very caring and capable. They vary in their depth of knowledge of residents’ needs, but in the main, they cope very well with some difficult situations. The menu and food involved vary greatly, with very often, portions being too large, even though residents ask for small. Very costly!
Reply from Samantha Debenham, PA to Marketing Director at Maids Moreton Hall
Thank you for your feedback, we are delighted with your positive comments for the care and support we provide at Maids Moreton Hall. We are sorry to hear that the food offering has not always met your…read more
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Review from Jack C (Respite Resident) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My four-week respite at Maids Moreton Hall was very uplifting. The staff were so caring and friendly and helpful. I certainly miss their help in so many ways. I was able to make friends who I shall be pleased to continue to respect and perhaps visit. My room was always kept clean and tidy by the staff
and of course, everywhere was warm.
The district nurse attending to me was so much better than my experience at home.
Senior staff were also very approachable and willing to help where necessary. My stay at Maids Morton Hall will remain in my memory forever. I only wish that my dear wife could also experience the pleasure of your care.
Thank you all for a very pleasant stay.
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Review from M P (Grandson of Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entire team was excellent. The care and love that my grandmother received was beyond what my family expected and allowed my grandmother to live a happy and dignified life. The team, at all levels, from management, carers, housekeeping and catering worked tirelessly to ensure the best possible care
and love was provided. Thank you all.
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Review from S N (Friend of Resident) published on 15 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was in Maids Moreton Hall for several months and was not always the easiest of patients. I have nothing but praise for the way the staff were, they were kind, patient and always professional from the reception to the nursing staff. They always encouraged my friend and she developed so much
in their care to the point that she felt able to go back to her own home.
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Review from Lilian M (Friend of Resident) published on 18 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time I visit my friend, I am always given a warm, friendly welcome by the staff. As her only contact in this country, the staff keep me informed of her needs (toiletries, slippers, clothes etc).
I am sent all the relevant emails concerning activities and meetings.
The staff are sympathetic to
my situation ie: not being a family member.
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Review from Nicole H (Daughter of Resident) published on 24 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father lived at Maids Moreton Hall for over 7 wonderful years. It was truly his home, he loved living there and all the staff loved him. The care, compassion and dignity to him during the last weeks of his life was outstanding and I cannot praise them enough for everything they have done for him
and the family.
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Review from Judy K (Daughter of Resident) published on 6 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The decision to move Mum into care was not easy, however, the help and support all the staff gave to Mum really helped her adjust quickly. The fact that time was taken to understand her and her individual needs reassured me that we had made a good choice. The care extends beyond the resident, I have
really appreciated the support and understanding of all the staff I have met. I feel certain that we can be the best of teams to care for Mum going forward.
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Review from J G (Daughter of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Gracewell of Maids Moreton for two months. Since being here she has improved in every way and took a very short time to settle. The staff and carers are welcoming, kind and thorough in their care. The activities programme is impressive and the home and grounds well looked
after. I cannot fault it.
Reply from Tanta Stefanescu, General Manager at Maids Moreton Hall
Gracewell of Maids Moreton appreciate moving into a care home can be an unsettling time. We strive, as a team, to work closely with our residents so we can provide the very best care for each…read more
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Review from D F (Wife of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Gracewell of Maids Moreton for about 3 months now and me and the rest of the family have nothing but praise for the home and all the staff. Nothing is too much trouble and we all have been made to feel so welcome.
Reply from Tanta Stefanescu, General Manager at Maids Moreton Hall
Gracewell of Maids Moreton appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as…read more
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Review from T E (Daughter of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with all the support provided to mum during her seven weeks of respite care. Mum came in with just half a day's notice as an emergency and was made very welcome, despite her wishing to go home. We are only moving mum in order that she will be closer to us to facilities visiting otherwise
we would most certainly have kept her here.
Reply from Tanta Stefanescu, General Manager at Maids Moreton Hall
Thank you for taking the time to review Gracewell of Maids Moreton. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have had your mother…read more
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Review from Linda S (Respite Resident) published on 30 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I certainly made the right decision to come here for two weeks after a hip operation. I have received excellent care from a cheerful and enthusiastic team. In some cases, it has gone beyond just care and has helped with personal problems. Thank you to everyone. This especially applies to the bed and
medication.
Reply from Tanta Stefanescu, General Manager at Maids Moreton Hall
Thank you for taking the time to review your experience with us here at Gracewell of Maids Moreton. Your feedback is important to us, as is the care and well-being of all of our residents. We were…read more
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Review from Steve H (Son-in-law of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law moved to Gracewells of Maids Moreton just 3 weeks ago and so far, it has transformed her life. She is happy, well looked after and the staff are second to none. I am genuinely surprised at the difference it has made.
My wife and I now drive home after visits able to relax for the
first time in months, knowing that she is being well looked after and enjoying what appears to be a new chapter in her life.
Thank you Gracewells - you have created a beautiful environment and seem to have an amazing team. Everyone is happy, everyone smiles and nothing is too much trouble.
I am not one to give praise unless it is deserved but in this case, it is more than deserved.
Reply from Tanta Stefanescu, General Manager at Maids Moreton Hall
Thank you for your kind words. We believe we have a fantastic team here at Gracewell of Maids Moreton and your recognition of this is appreciated by every member of our team. By having a whole-home…read more
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Review from K S (Daughter of Resident) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gracewell of Maids Moreton is a fantastic care home. As soon as you walk through the door, you are greeted in a friendly, cheery way and made to feel very welcome by everyone. My father has been at Gracewell of Maids Moreton for just over a year now, and I have nothing but praise for the way in which
he is looked after. He is treated with kindness, thoughtfulness and always receives an outstanding level of care. The quality of all the rooms and facilities is first class, and my father always describes the food as being delicious. The beautiful setting of Gracewell of Maids Moreton enables my father to take pleasure in being taken for a walk in the gardens or sitting out on the patios. I am enormously grateful to the wonderful team at Gracewell of Maids Moreton. During these difficult Covid times, they have been incredibly impressive in the way in which they have looked after the residents. I can't thank them enough for all their hard work. My father continues to feel very well cared for, safe, settled and very happy.
Reply from Tanta Stefanescu, General Manager at Maids Moreton Hall
We believe our carers at Gracewell of Maids Moreton go the extra mile and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you…read more
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Review from Lorraine C (Wife of Resident) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has Alzheimer's and having recovered from covid19 in May, which included a hospital stay, went into this care home in June 2020 following two negative tests. He was sad, confused, lost, thin, immobile with not much speech. After isolating for two weeks, I was permitted to visit using the
drive-by. He was smiling, content, relaxed and was obviously eating well. He was pleased to see me. I saw him walking a little with the carers help. He smiled at everyone. I could hardly believe the wonderful change - all due to the gentle, kind and professional care give while understand and observing his needs, both mentally and physically. For example; having observed that he liked looking out the window, they moved him so he could see the village church. Being a retired vicar, this was particularly thoughtful and much appreciated. Our family are very grateful to all the staff. I have a great sense of relief knowing he is safe and in such professional and caring hands. They are meticulous and stringent, yet caring in their approach to keeping the residents and staff safe from covid.
Reply from Tanta Stefanescu, General Manager at Maids Moreton Hall
At Gracewell of Maids Moreton, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable…read more
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Review from J S (Daughter of Resident) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has lived at Gracewell of Maids Moreton for over four years. The whole place, the setting, the residents' rooms and the communal areas are all lovely. The care Mum has received there has always been excellent and the staff are fantastic. Mum's health has deteriorated considerably over the past
few months, and the level of care she needs has consequently increased. The staff have been wonderful. They are cheerful, caring and considerate with Mum, always asking her what she would like and keeping me well informed. Thank you to you all.
Reply from Tanta Stefanescu, General Manager at Maids Moreton Hall
Thank you for your kind words. We believe we have a fantastic team here at Gracewell of Maids Moreton and your recognition of this is appreciated by every member of our team. By having a whole-home…read more
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Review from Chris W (Son of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother entered Gracewell in late 2018 and remains a resident at the age of 97. Sadly, Mum's husband (my step-father) passed away in March this year just at the time the Covid-19 pandemic hit the UK with its terrible risks and effects on our entire UK population but in particular on those in the older
age groups. As executor for my step-father and attorney for Mum, I cannot begin to explain how difficult these last three months have been and without the support and understanding of Gracewell, it would have become an even greater nightmare. Touching wood and hoping as I say this, Mum has come through this period and I cannot praise the GM and her nursing and backroom/administrative staff highly enough for their dedication and understanding. I know how much we all look forward to a return to some form of normality. I would support this care home without reservation for your National Award and would be quite happy to discuss my support by telephone or email should you so wish.
Reply from Tanta Stefanescu, General Manager at Maids Moreton Hall
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Maids Moreton – particularly at such a difficult time.…read more
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Review from Steven (Son of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been resident at Gracewell, Maids Moreton, for two years and two months. The care she receives has been excellent, with staff working to a consistently high standard. Whenever I should know something about her condition, staff phone/email me. Health checks and medical care are prompt.
My mother is quite frail with memory loss, macular degeneration and hearing difficulties, but is always treated with kindness as well as efficiency. This I have seen for myself, since I would visit her four times a week before lockdown in the middle of March. Staff facilitate contact with my mother using mobile and iPad. They patiently assist her with this. She enjoys crosswords, and she is assisted with this important amusement. She is talked to and her wishes are consulted civilly at all times. Gracewell, Maids Moreton, have facilitated my speaking to my mother at a safe distance outside. They will sing with her and generally make her feel cared for with affection. Mum feels content and secure.
Reply from Tanta Stefanescu, General Manager at Maids Moreton Hall
Our team here at Gracewell of Maids Moreton are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our…read more
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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Maids Moreton Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.756 for Maids Moreton Hall is calculated as follows: ( (128 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 164 Ratings = 4.756
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Maids Moreton Hall is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Lisa-Ann

Lisa-Ann Basson

Job Title: Home Manager

I am a qualified Learning Disability Nurse and have worked in the care industry since I was 18, starting out as a care worker and progressing into leadership roles. Over the years, I have built a strong foundation of skills and knowledge.


Before this, I was Director of Governance and Policy within a large health and social care provider. In this role, I set up governance and quality systems, introduced digital systems to improve oversight, and developed organisational processes to ensure compliance and sustainability.


As Home Manager of Maids Moreton Hall, it’s important that I’m resilient, empathetic, and have strong leadership skills. A good manager must be able to listen, solve problems, and support their team to deliver safe, effective, and person-centred care. Integrity, accountability, and the ability to adapt to challenges are also vital.


Spending time with residents is the highlight of my day. Hearing their stories, seeing them smile, and knowing that the team and I are making a positive difference to their lives reminds me why I chose this profession.


I am proud when residents and their families feel safe, valued, and supported. I am equally proud of my team when I see them growing in confidence and skills, working together to provide excellent care.


Outside of work, I enjoy family time with my husband and three children, and I’m a big animal lover with dogs and cats at home. I also enjoy travelling and visiting my farm in South Africa, reading, and creative projects.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maids Moreton Hall to verify any information. View our terms and conditions. Maids Moreton Hall has an Enhanced Service - more info.