An excellent choice mum or I couldn't have asked for more care and attentionTerry(Son of Resident/Service User)
An excellent choice mum or I couldn't have asked for more care and attentionTerry(Son of Resident/Service User)
Castlecroft is a special place, where the team, residents and their loved ones work together to create a happy home that feels like an extended family.
There are resident ambassadors, who have active roles to play in how the home is run, from helping to interview potential staff, to providing residents’ feedback.
The team are passionate about enriching their residents’ lives, supporting them to do the things that bring them...
Castlecroft is a special place, where the team, residents and their loved ones work together to create a happy home that feels like an extended family.
There are resident ambassadors, who have active roles to play in how the home is run, from helping to interview potential staff, to providing residents’ feedback.
The team are passionate about enriching their residents’ lives, supporting them to do the things that bring them joy, giving them a sense of continuity and purpose. One resident is a fitness enthusiast, so the team created a gym for him, with his own equipment and some new additions.
Relatives are embraced into life at Castlecroft, and many are volunteering there. For example, several relatives created a vegetable patch with the residents, while others run singing sessions. There is also a private family and friends Facebook page.
Many residents love animals, so every week a member of the team brings in her family dog for them.
All the staff are actively involved in activities. Staff buddy residents who share the same interests, so activities are even more meaningful. For example, the maintenance operative discovered one of the residents shares his love of playing pool, so takes time to join him for games in home’s bar.
A group of male residents were chatting about how they loved cooking, so the ‘curry club’ was created. They go shopping with the team for the ingredients to make their own curries.
The home itself is beautiful, with spacious ensuite bedrooms, lounge areas and quiet spaces. There are landscaped gardens, where the residents enjoy growing their own produce, which they harvest for the chef to use in the kitchen. And mealtimes are a real highlight, with delicious home-cooked meals every day.
Contact Castlecroft Residential Care Home to confirm what's included and get a personalised quote:
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1195 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Castlecroft Residential Care Home for full pricing details and T&Cs.
Castlecroft Residential Care Home has a Review Score of 10 (9.960) out of 10, based on 20 reviews in the last 2 years.
Over all time Castlecroft Residential Care Home has 117 reviews.
Amazing care home, I cannot speak highly enough. Management and staff always helpful and professional. They not only look after the residents with love and care, they also care about the family members. First class
Amazing care home, I cannot speak highly enough. Management and staff always helpful and professional. They not only look after the residents with love and care, they also care about the family members. First class
Thank you so much for your incredible feedback! We're delighted to hear that you have had such a positive experience at Castlecroft Care Home. Our team is dedicated to providing compassionate care not only for our residents but also for their families, and it's wonderful to know that this commitment has made a difference for you.
The home has been exceptional. Mom's Alzheimer's has been tricky to manage and at every step the Castlecroft Residential Care Home staff have supported her. We are so blessed she lives in such a wonderful home. Thanks to all staff from cleaners, catering staff, awesome care staff and management.
The home has been exceptional. Mom's Alzheimer's has been tricky to manage and at every step the Castlecroft Residential Care Home staff have supported her. We are so blessed she lives in such a wonderful home. Thanks to all staff from cleaners, catering staff, awesome care staff and management.
Thank you so much for your heartfelt review. We're truly grateful to hear that you feel so supported by our team at Castlecroft Residential Care Home. Managing Alzheimer's can be challenging, and we're dedicated to providing the best care for your mum every step of the way. Thank you for your feedback, it is truly appreciated.
The standard of care - compared to other care homes - is unprecedented. Support staff genuinely care for the residents and provide open and frequent communication.
The standard of care - compared to other care homes - is unprecedented. Support staff genuinely care for the residents and provide open and frequent communication.
Thank you so much for your kind words and positive feedback. We're delighted to hear that you feel so confident in the care and support we provide at Castlecroft. Our team is dedicated to ensuring the highest standard of care, and it's wonderful to know their efforts are appreciated.
If I had to pick any faults, I would like to see more events that families can get involved with.
If I had to pick any faults, I would like to see more events that families can get involved with.
Thank you for your wonderful review and your top scores for every single area, the team will be delighted. With regards to family events, the staff love to receive feedback on what loved ones would like to see so please share your ideas with the home manager or activities coordinator and they will work on putting this in place for you.
Facilities are great, but maybe not used as much as...
Activities are great, could do with more.
Thank you so much for your review and your high praise for our dedicated team at Castlecroft. In terms of the areas which need a little TLC and activities you would like to see, the home manager would really appreciate more specific feedback on this so that she can ensure she is meeting the wishes...
Thank you so much for your review and your high praise for our dedicated team at Castlecroft. In terms of the areas which need a little TLC and activities you would like to see, the home manager would really appreciate more specific feedback on this so that she can ensure she is meeting the wishes of yourself and your loved one as always her door is always open and she looks forward to working with you to continually improve the service.
This home was recommended to me and as I work in the NHS and have helped run a nursing home, I knew what I was looking for. It hasn't...
I would recommend this home as my mum is so happy there, so I am happy!
Thank you so much for your wonderful review, the team will be proud to read your kind comments. We're delighted to hear that your mother is so happy and at home at Castlecroft. We're grateful for your recommendation, thank you again your words are greatly appreciated.
Mum is only been at Castlecroft Residential Care Home for a short period of time but we are relieved to see that she is settling in well. She loves the food and is being well looked after. The staff are always cheerful and friendly and have a very professional, approach to their work.
Mum is only been at Castlecroft Residential Care Home for a short period of time but we are relieved to see that she is settling in well. She loves the food and is being well looked after. The staff are always cheerful and friendly and have a very professional, approach to their work.
Thank you for your kind words about the team at Castlecroft, they are certainly very special. We're delighted to hear that your mum is settling in well and enjoying her time with us. Our team are passionate about the care they provide and will be grateful for your feedback.
Thank you.
Thank you.
Thank you so much for your heartfelt review. We're thrilled to hear your mum is thriving and that you have such confidence in our care. It means a lot to us that you feel this way, and we're grateful for your trust in Castlecroft.
Lovely care home, wonderful friendly caring staff. I have peace of mind knowing my mum is cared for by a wonderful team - very supportive and always on hand to help. I would highly recommend this care home.
Lovely care home, wonderful friendly caring staff. I have peace of mind knowing my mum is cared for by a wonderful team - very supportive and always on hand to help. I would highly recommend this care home.
Thank you for your lovely review for Castlecroft. We're so glad to hear that you feel at ease knowing your mum is so well cared for. We appreciate your recommendation and are always here to support you and your family.
The staff are wonderful with him, and do their very best for him. They really care about the whole family not just the residents.
The staff are wonderful with him, and do their very best for him. They really care about the whole family not just the residents.
Thank you for your review for Castlecroft. We're so glad to hear that your husband is receiving such wonderful care. Our team is dedicated to not only supporting the residents but also their families, and it's wonderful to know that this has made a positive difference for you. Thank you so much for your feedback, it is truly appreciated.
The care manager is easy to talk to...
Overall great care home friendly staff.
Thank you for your lovely feedback for Castlecroft. We're so glad to hear that you've had such a positive experience with the care and support provided to your grandfather. Our team truly strive to create a warm, family-like atmosphere, and we're pleased that this has resonated with you. Your kind words are greatly appreciated, thank you.
The quality of care is outstanding and our family has never looked back after moving...
I can not express the gratitude that I have for the love and care that my nan has been given.
Thank you so much for your wonderful feedback. We're thrilled to hear that your nan has had such a positive experience since moving into Castlecroft. It's heart-warming to know that she's thriving in our nurturing environment and that your family are so happy with the outstanding quality of care. We're grateful for your trust and will continue to provide the best support for your nan.
My farther was struggling with life not eating or washing gave up on life it was heartbreaking to watch with alcohol so I knew it was time. Before we lost him with neglect of himself so decided to get him into care, best thing I ever did he's so happy with life, well-loved, respected, so the weight...
My farther was struggling with life not eating or washing gave up on life it was heartbreaking to watch with alcohol so I knew it was time. Before we lost him with neglect of himself so decided to get him into care, best thing I ever did he's so happy with life, well-loved, respected, so the weight gain and stopped drinking, love to see him smiling loving life, lovely bedroom, well content I'm so happy, thank you Castlecroft.
Thank you for your five star review, the team at Castlecroft will be thrilled to read your comments - we are so happy your father is thriving there.
The staff here go above and beyond their duties to care for our dad. The extra activities they provide and the interaction included are so comforting to see. Dad is well-fed, loved and cared for here. A truly 5-star home for someone who needs 24-hour care. Congratulations to the staff. An amazing...
The staff here go above and beyond their duties to care for our dad. The extra activities they provide and the interaction included are so comforting to see. Dad is well-fed, loved and cared for here. A truly 5-star home for someone who needs 24-hour care. Congratulations to the staff. An amazing team.
The team at Castlecroft will be proud to read your kind words about the care they provide for your father, and we thank you for taking the time to leave this review.
Cannot speak highly enough of CastleCroft. I had Christmas lunch here with my brother. The management and carers are so professional and caring. My brother only eats soft food the kitchen accommodates him daily with fresh liquidated vegetables and meat/fish. He is so happy here I’m pleased to say....
Cannot speak highly enough of CastleCroft. I had Christmas lunch here with my brother. The management and carers are so professional and caring. My brother only eats soft food the kitchen accommodates him daily with fresh liquidated vegetables and meat/fish. He is so happy here I’m pleased to say. This makes me happy plus he is also involved with activities he’s part of the Games Club. The residents get daily photos and updates on daily activities on social media. Thank you CastleCroft
Thank you for your wonderful review, the team at Castlecroft are proud to offer so many fun activities to keep their residents happy and engaged and will be so pleased to read your comments.
I was recommended by a friend when looking for a new place for my mom. Mom has been at Castlecroft Residential Care Home now since February. After a terrible experience at her previous placement, Mom has come on leaps and bounds. She was severely depressed and underweight when she arrived at...
I was recommended by a friend when looking for a new place for my mom. Mom has been at Castlecroft Residential Care Home now since February. After a terrible experience at her previous placement, Mom has come on leaps and bounds. She was severely depressed and underweight when she arrived at Castlecroft but the staff have been nothing but caring, patient and understanding. The difference in my mom is huge, she is eating three meals a day, interacting with residents and taking part in activities. In particular, two members of staff have been amazing (there are many more). I couldn’t recommend Castlecroft enough!
The day we brought my nan to...
Thank you to all of the staff that have taken their time to get to know Nan and make her days better.
My mum has been there for just over one month on respite. We are hoping to make it permanent. The staff have been so accommodating and are always keeping us updated on Mum's progress. My mum has really settled in well and always looks happy. This makes us feel happier as a family as it's one of the...
I thank the staff for all their hard work!
My mom is very happy at Castlecroft Residential Care Home and the staff are brilliant and always keep me updated with everything. All the staff are very caring and are a credit to the manager who is a brilliant manager of the home and leads it with care and compassion.
My mom is very happy at Castlecroft Residential Care Home and the staff are brilliant and always keep me updated with everything. All the staff are very caring and are a credit to the manager who is a brilliant manager of the home and leads it with care and compassion.
The care and diligence afforded to my gran, who currently requires intensive nursing, is second-to-none. The staff are always helpful with inquiries and put one at ease. The WhatsApp group allows communication with staff and relations of other clients.
The care and diligence afforded to my gran, who currently requires intensive nursing, is second-to-none. The staff are always helpful with inquiries and put one at ease. The WhatsApp group allows communication with staff and relations of other clients.
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We are proud to reveal that our amazing carer assistant Tilu Ngwira has been named Carer of the Year in the National Care Awards 2024! Tilu, who joined the team...
There are no upcoming events for Castlecroft Residential Care Home.
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I started at Castlecroft on work experience with my college while studying my level 3 in health and social care at 16 years old in September 2018.
Lisa was shortlisted as a finalist in the Great British Care Awards for the incredible things she does for Castlecroft's residents, enriching their...
Lisa was shortlisted as a finalist in the Great British Care Awards for the incredible things she does for Castlecroft's residents, enriching their lives and supporting them to do the things they love to do.
Castlecroft is like a second home to Lisa and she is often popping in on her days off, simply because she loves to spend time with the residents.
Nominated for a National Care Award this year, Tilu is a shining star at Castlecroft.
He is passionate about finding out everything he can about...
Nominated for a National Care Award this year, Tilu is a shining star at Castlecroft.
He is passionate about finding out everything he can about residents and their life histories, spending time with their loved ones too to discover everything he can about them, so he can provide the very best care.
A born leader, Tilu is an incredible mentor to his junior colleagues, showing them the right way to care and inspiring them with his positivity and his unwavering high standards when it comes to dignity and respect.
I love everything about Castlecroft – it feels like we are a family here. I treat the residents how I would my own grandparents – they are like family to me.
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