An excellent choice mum or I couldn't have asked for more care and attentionTerry(Son of Resident/Service User)
An excellent choice mum or I couldn't have asked for more care and attentionTerry(Son of Resident/Service User)
Castlecroft is a special place, where the team, residents and their loved ones work together to create a happy home that feels like an extended family.
There are resident ambassadors, who have active roles to play in how the home is run, from helping to interview potential staff, to providing residents’ feedback.
The team are passionate about enriching their residents’ lives, supporting them to do the things that bring them...
Castlecroft is a special place, where the team, residents and their loved ones work together to create a happy home that feels like an extended family.
There are resident ambassadors, who have active roles to play in how the home is run, from helping to interview potential staff, to providing residents’ feedback.
The team are passionate about enriching their residents’ lives, supporting them to do the things that bring them joy, giving them a sense of continuity and purpose. One resident is a fitness enthusiast, so the team created a gym for him, with his own equipment and some new additions.
Relatives are embraced into life at Castlecroft, and many are volunteering there. For example, several relatives created a vegetable patch with the residents, while others run singing sessions. There is also a private family and friends Facebook page.
Many residents love animals, so every week a member of the team brings in her family dog for them.
All the staff are actively involved in activities. Staff buddy residents who share the same interests, so activities are even more meaningful. For example, the maintenance operative discovered one of the residents shares his love of playing pool, so takes time to join him for games in home’s bar.
A group of male residents were chatting about how they loved cooking, so the ‘curry club’ was created. They go shopping with the team for the ingredients to make their own curries.
The home itself is beautiful, with spacious ensuite bedrooms, lounge areas and quiet spaces. There are landscaped gardens, where the residents enjoy growing their own produce, which they harvest for the chef to use in the kitchen. And mealtimes are a real highlight, with delicious home-cooked meals every day.
Contact Castlecroft Residential Care Home to confirm what's included and get a personalised quote:
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1195 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Castlecroft Residential Care Home for full pricing details and T&Cs.
Castlecroft Residential Care Home has a Review Score of 10 (9.960) out of 10, based on 20 reviews in the last 2 years.
Over all time Castlecroft Residential Care Home has 117 reviews.
From my very first visit to see Castlecroft, I found staff and the manager to be friendly, supportive and understanding. As we live overseas, after Dad moved in, we were regularly updated with emails in relation to health matters and photos of him during activities and social occasions. When Dad...
From my very first visit to see Castlecroft, I found staff and the manager to be friendly, supportive and understanding. As we live overseas, after Dad moved in, we were regularly updated with emails in relation to health matters and photos of him during activities and social occasions. When Dad had a fall the staff ensured he was thoroughly checked by a GP, and when necessary following a further fall, arranged for him to go to hospital. The staff and management handled Dads situation with genuine care and concern and worked closely with our family as he became unwell to ensure the best possible outcomes following his discharge from hospital.
Very clean and homely, staff friendly and approachable. Home from home for Mam. Would recommend to my family and friends.
Very clean and homely, staff friendly and approachable. Home from home for Mam. Would recommend to my family and friends.
Dear Jean, thank you for reviewing Castlecroft. Your feedback is invaluable to our team, I will be sure to pass this onto Leanne and the team. Best wishes.
My mom moved into Castlecroft in July 2018. Since moving in she has settled down and is very happy, the staff do an amazing job. From carers/seniors and management, always happy to help and solve any worries we may have. I would highly recommend Castlecroft to other families and friends.
My mom moved into Castlecroft in July 2018. Since moving in she has settled down and is very happy, the staff do an amazing job. From carers/seniors and management, always happy to help and solve any worries we may have. I would highly recommend Castlecroft to other families and friends.
Dear Helen, thank you for taking the time to review Castlecroft. Thank you for your kind words about our team and the care we provided - it's great to hear that your mother has settled in well with us. Best wishes.
Everyone who works at Castlecroft is dedicated to looking after the residents in the best possible way. As a result, our family and myself are very happy and satisfied with the excellent care that is given to our very dear mother.
Everyone who works at Castlecroft is dedicated to looking after the residents in the best possible way. As a result, our family and myself are very happy and satisfied with the excellent care that is given to our very dear mother.
Dear Denis, thank you for such a lovely review. We are so pleased to hear how happy both yourself and your family are with the care provided to your mother. I will be sure to pass your kind words onto Leanne and the team - they are invaluable to us. Best wishes.
The energy, friendliness and attentiveness are the best compared to many care homes that I have had experience of. There is always a smile and a greeting. The staff get to know the residents very well so can identify problems through non-verbal cues which is vital when the resident has problems...
The energy, friendliness and attentiveness are the best compared to many care homes that I have had experience of. There is always a smile and a greeting. The staff get to know the residents very well so can identify problems through non-verbal cues which is vital when the resident has problems with communication. All residents are given respect and dignity and are encouraged to participate in the very many activities which may be appropriate for them. I am so pleased that my grandmother has found such a happy home with them. It is truly a weight off my mind, knowing she is well cared for, especially as I am so far away and can only visit once or twice a week.
Dear Catherine, thank you so much for your lovely review and kind words, it will mean ever so much to our team at Castlecroft. We are so glad that the home allows you to have peace of mind, knowing that your grandmother is well cared for. Best wishes.
My uncle entered the home in June 2014 after being diagnosed with dementia. He was also an amputee (minus one leg), the love and care he received from all of the staff were exceptional, especially in some of his darker moments. Although we visited him fairly regularly we were kept informed with...
My uncle entered the home in June 2014 after being diagnosed with dementia. He was also an amputee (minus one leg), the love and care he received from all of the staff were exceptional, especially in some of his darker moments. Although we visited him fairly regularly we were kept informed with phone calls of any changes or incidents, and he had a few. The home itself is fairly modern (opened in 2013) and kept clean and decorative with a pleasant fragrant (non-chemical) atmosphere. A specialist activity member of staff arranges trips, entertainment and activities for the three specialist floors (care - 24-hour care - dementia). When we visited the home we felt we were part of a big happy family, always being given a welcome and a report on my Uncles wellbeing and activities. The final endorsement was at my uncles funeral last week when seven of the carers attended his funeral that was ten miles from the home. They still had love and care to give.
We believe we couldn't have found a better home for home.
We believe we couldn't have found a better home for home.
I would recommend. Brilliant activities also!
I would recommend. Brilliant activities also!
This is now our choice of a permanent care home for mum if all goes well.
This is now our choice of a permanent care home for mum if all goes well.
The transition for mom has been made as easy as possible for her to try and settle in.
The transition for mom has been made as easy as possible for her to try and settle in.
The review was conducted in a friendly and informal manner. Every aspect of Mom's health, care and welfare was discussed in detail. Comments that were brought forward were duly noted and written down. It was a very good and informative meeting - well done.
The review was conducted in a friendly and informal manner. Every aspect of Mom's health, care and welfare was discussed in detail. Comments that were brought forward were duly noted and written down. It was a very good and informative meeting - well done.
My father was placed in emergency care following the sudden death of my mother and in the 2 months it took to return him to Birmingham, he deteriorated rapidly. After 6 weeks ar Castelcroft, he is himself again. I simply could not recommend them highly enough. Literarily fantastic in every area.
My father was placed in emergency care following the sudden death of my mother and in the 2 months it took to return him to Birmingham, he deteriorated rapidly. After 6 weeks ar Castelcroft, he is himself again. I simply could not recommend them highly enough. Literarily fantastic in every area.
When we realised that my 90-year-old mother was no longer able to look after herself in a warden controlled housing complex we started a search for a care home. Having reviewed and visited a number it was apparent that Castle Croft was perfect for mom's needs. This was two years ago and I can...
10/10
It gave us great comfort when we came to visit, that it was plain to see that nan was receiving great care, she was happy, active, full of tails of news friend and activities,
In May 2017 nan received the dreadful news...
It gave us great comfort when we came to visit, that it was plain to see that nan was receiving great care, she was happy, active, full of tails of news friend and activities,
In May 2017 nan received the dreadful news that she had terminal cancer, this is where the staff at Castlecroft really came into there own, the end of life care and love that was shown to my nan over the last few months of her life, leave me speechless, words are just not enough.When nan passed I was with her, the staff or really I should refer to them as friends because that's what they had become to her, came in and said their goodbyes, they were so respectful.
We held the wake at the care home and we were treated with the utmost respect and...
The families thanks all at Castlecroft for making my aunts last days so peaceful.
My Mother stayed in Castlecroft Residential Care Home for 2 years until her death in December 2017. The care she received was excellent, the staff were excellent and all the family were extremely pleased with the care she received right until the end.
My Mother stayed in Castlecroft Residential Care Home for 2 years until her death in December 2017. The care she received was excellent, the staff were excellent and all the family were extremely pleased with the care she received right until the end.
The care home has a happy feeling. Staff are caring and make residents and family members welcome.
The care home has a happy feeling. Staff are caring and make residents and family members welcome.
Castlecroft is a warm,...
She may not know who I am on many of my visits but I know she is safe, warm, looked after and cared for.
My mother has been at Castlecroft since August 2017. I am pleased with the care that my mum is receiving. The staff are all kind and dedicated.
My mother has been at Castlecroft since August 2017. I am pleased with the care that my mum is receiving. The staff are all kind and dedicated.
My sister has been resident for the last four months and her requests, needs and all other care has been completed with speed and efficiency.
My sister has been resident for the last four months and her requests, needs and all other care has been completed with speed and efficiency.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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We are proud to reveal that our amazing carer assistant Tilu Ngwira has been named Carer of the Year in the National Care Awards 2024! Tilu, who joined the team...
There are no upcoming events for Castlecroft Residential Care Home.
There are no accreditations posted yet for Castlecroft Residential Care Home.
I started at Castlecroft on work experience with my college while studying my level 3 in health and social care at 16 years old in September 2018.
Lisa was shortlisted as a finalist in the Great British Care Awards for the incredible things she does for Castlecroft's residents, enriching their...
Lisa was shortlisted as a finalist in the Great British Care Awards for the incredible things she does for Castlecroft's residents, enriching their lives and supporting them to do the things they love to do.
Castlecroft is like a second home to Lisa and she is often popping in on her days off, simply because she loves to spend time with the residents.
Nominated for a National Care Award this year, Tilu is a shining star at Castlecroft.
He is passionate about finding out everything he can about...
Nominated for a National Care Award this year, Tilu is a shining star at Castlecroft.
He is passionate about finding out everything he can about residents and their life histories, spending time with their loved ones too to discover everything he can about them, so he can provide the very best care.
A born leader, Tilu is an incredible mentor to his junior colleagues, showing them the right way to care and inspiring them with his positivity and his unwavering high standards when it comes to dignity and respect.
I love everything about Castlecroft – it feels like we are a family here. I treat the residents how I would my own grandparents – they are like family to me.
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