Mapplewell Manor

Greenside Avenue, Mapplewell, Barnsley S75 6BB
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9.8 165 Reviews
  • Mapplewell Manor, Barnsley
Mapplewell Manor provides residential, dementia, respite and long-term care for up to 87 residents in a modern, purpose-built setting in the heart of Mapplewell village.

Located in a quiet cul-de-sac just five minutes’ walk from local shops and cafés, the home is laid out across three self-contained floors, each with its own dining room, lounge and kitchenette. All bedrooms are single occupancy with en-suite facilities, and residents are supported to personalise their space with familiar belongings.

The home features wide corridors for accessibility, a café bar for socialising, and on-site amenities including a hair salon, therapy rooms and landscaped gardens. The central Victorian-style courtyard, complete with a water fountain, provides a calm and sociable space, while the raised flower beds and wildflower embankment support seasonal gardening activities and outdoor events.

Dining is flexible, with freshly cooked meals, 24-hour snacks, hydration stations, and regular themed events. Residents are actively involved in menu planning and mealtimes are a valued part of daily life.

Daily activities include music and animal therapy, arts and crafts, and group events tailored to individual needs. Regular trips to local pubs, garden centres and cafés help residents stay connected to the wider community.

At Mapplewell Manor, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia, respite or long-term care, the team at Mapplewell Manor are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 87 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1356 – £1423
  • Self-Funded Residential Dementia Care: £1455 – £1525

These prices are only a guideline, please contact Mapplewell Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Karen Hugill (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (87)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (87)

Visiting

  • Visitors are welcome but Mapplewell Manor would kindly ask that visitors respect the residents' privacy during meal times.

Parking

  • Parking available outside of the home.

Mapplewell Manor Reviews (165)

Total of 165, showing 21-40
9.8

Mapplewell Manor has a Review Score of 9.8 (9.825) out of 10, based on 36 reviews in the last 2 years. Over all time Mapplewell Manor has 165 reviews.

Overall Experience

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Date Published

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Review from S I (Friend of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit 2 residents who are friends of mine. The care seems excellent and the staff have always been friendly, kind and helpful.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments, which are appreciated.

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Review from R L (Great-granddaughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for looking our granny whilst we were on holiday.
The manor is clean, friendly & safe.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Many thanks for your kind comments, it was our pleasure. Please come back again.

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Review from P H (Sister of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found staff friednly and helpful. I have been to a few fairs both Christmas and summer.

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Review from Karen M (Daughter-in-law of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law came for three weeks of respite in August. Right from enquiring, we were treated with respect, even at this stage, staff made us feel welcome and part of the Mapplewell Manor family. Nothing was too much trouble. My husband is a very hard man to please but you blew him out of the water,
he was beyond impressed with the home, staff, facilities - well everything really. His remark following a look around the home, "I'm booking in". If he's impressed and happy with the care his dad received, then you're doing something right. An outstanding place. Thank you so much.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments, it was our absolute pleasure and I hope we see you both again.

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Review from J P (Daughter of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mapplewell Manor is a warm, welcoming and friendly community. Staff on Woodlands and throughout the home provide excellent care with kindness and affection which is very much appreciated.
Recently my mum needed to go to hospital and a member of staff went with and stayed with her during the visit.
Thank you.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Many thanks for your kind words, I will pass them on to our staff. Thank you for choosing Mapplewell Manor for your loved one.

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Review from Anthea B (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our journey with Mapplewell Manor from the start to the present day has been an exceptionally positive one. On the initial visit, we were blown away by the lovely grounds, gardens, lounges, and rooms, as well as the real positive vibe you feel. My father has now been here for several months and every
aspect of his care has been outstanding. The staff members are exceptional, genuine caring lovely people with real attention to detail. The place has a great 'family' feel to it. My father and I feel like we have become part of the family, for us it's a truly magical place which I would highly recommend!

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Review from Cheryl C (Daughter of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mapplewell Manor has a community spirit!
The staff are very professional and care for my mum, treating her with dignity and respect. My sister and I feel so at ease, knowing Mum is receiving the quality care she deserves. Recently we had a family trauma which resulted in less frequent visits for several
weeks. The management and staff supported us 100% leaving us to manage and upsetting time without having to worry about Mum. I frequently recommend Mapplewell Manor to anyone seeking excellent care for a loved one.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Many thanks for your kind comments and taking the time to complete the review. I will pass on your kind words to our hard working staff.

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Review from Richard S (Respite Resident) assisted by family/friend published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had a pleasant stay in a lovely room. Excellent staff always showing care and respect. Very cheerful staff.
I enjoyed the food and nice to have a drink if I chose to have one. I felt very well looked after in my 2 weeks respite.
I will come and visit again and call up to say hello and have
a coffee with the residents.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you so much for your kind comments, we really did enjoy your company and hope you will stay again. You are a true gentleman.

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Review from Emma P (Granddaughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanan is so happy at Mapplewell Manor which in turn makes us happy! She enjoys spending time with her friends and taking part in events. The trips to the hairdresser are brilliant, she's always loved having her hair done. The care is excellent and it means that we can sleep easy knowing she's cared
for to such a standard. Her general medicine care is also great, knowing when she needs a bit more or a possible hospital visit. Thank you to all the staff.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words, I will pass these onto our staff. It is our pleasure.

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Review from John B (Husband of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Needing to find a suitable place for short-term (two weeks) respite care was proving to be a nightmare.
Starting out on our Dementia journey and now needing a break was becoming 'difficult'. Unfamiliar with everything involved, it was fortunate that we were put in touch with the partner of a full-time
resident. The care, staff, facilities, activities and support etc were described as first class/excellent and they were not wrong. It met and exceeded all expectations.
From the first visit and introduction to the 'two weeks respite' being agreed it went like clockwork. Mapplewell Manor is outstanding in providing care.
A smart modern, comfortable home with all of the necessary facilities, comforts and activities at hand.
Staffed by people who go the extra mile and who 'care with a smile and can do/will do attitude'.
With an efficient Admin Team led by experienced/understanding suite managers, many members of staff have long lengths of experience/service. Nothing was too much. 10/10

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you very much for your kind comments, it was our absolute pleasure and I hope our paths cross again.

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Review from S T (Daughter of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mapplewell Manor continues to provide an excellent standard of care across the board. A real effort is to make special occasions such as Mother's Day a real treat. A truly fantastic afternoon tea was provided in the cafe bar with singing, dancing and much smiling. The singer was brilliant as were all
the staff involved. Thank you.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments, we did all have a lovely time. I will pass your comments on to our staff team.

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Review from K W (Daughter of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Continued good care. Often clothing is not changed after spilling food. Often not wearing her own clothes. Confusion about care for face, referred to plastic surgery dept at the local hospital.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your review and your confirmation of continued good care. I'm glad we've now been able to discuss any issues and address them.

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Review from S M (Niece of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always very helpful and caring. My uncle has always had excellent care and support here. Very happy with his care.

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Review from D H (Daughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The biggest asset of Mapplewell Manor is the staff. They are loving, caring and fun. The place is very positive with a can-do attitude (they always try to say yes to any requests we have).

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Many thanks for your kind comments about our home, the pleasure is ours.

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Review from Phil S (Son of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for only a fortnight but he has settled in very well.
All aspects of the care home have met or exceeded our expectations to date.

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Review from P W (Daughter-in-law of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent caring staff. They provide a loving caring home for my mother-in-law. Great activities and fun happy atmosphere particularly in the coffee shop. Nursing care and attention to detail are superb. They know and care for my mother-in-law like a member of their own family. Extras like doing her
hair whilst the hairdresser is on sick leave show how the staff go the extra mile.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

It is our pleasure to have been chosen to care for your mum. Thank you for all the support and encouragement you give to our team.

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Review from Diane C (Daughter of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't think Mum could be in a better place. All staff are loving, caring, bright and cheerful. They can't do enough for the residents. Mum's room is kept clean and today, how she would like to. There is always some activity going on as well. I can't fault the place.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words and for entrusting us to care for your loved one. I will pass on your thanks to our staff.

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Review from J B (Brother of Resident) published on 20 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have always been treated well, with no problems with seeing my sister and if possible, where we saw her ie her room, cafe or outside.
Always helpful.

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Review from A B (Sister of Resident) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So relieved to see our sister so well looked after and content with her surroundings. The staff are wonderful having such compassion for all. The sense of humour does not go amiss and is a great attribute. Well done to all for such a homely atmosphere. Thank you.

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Review from C J (Friend of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are welcoming and friendly. The premises are warm and comfortable. My friend had previously been in a different home but was not happy there and much prefers this one. She would prefer to be in her own home but appreciates that she can't cope with being alone. I've no information regards management
or costs as this is not something I have experience/knowledge of.

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Current Review Score: 9.8 (9.825)

Overview of Review Score

The Review Score of 9.8 (9.825) out of 10 for Mapplewell Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.825 for Mapplewell Manor is calculated as follows: ( (355 Excellents x 5) + (71 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 428 Ratings = 4.825

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mapplewell Manor is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (11)

Meet the Team (1)

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Karen Hugill

Job Title: Home Manager

Joined: 2013

Karen Hugill is the dedicated Care Home Manager at MHA Mapplewell Manor and has been part of the home since it first opened its doors in 2013. With a career in care spanning over 31 years, Karen brings a deep and longstanding commitment to supporting older people. Her approach is rooted in a passion for delivering the highest standards of care while fostering a strong sense of community both within the home and in the surrounding area. Karen believes Mapplewell Manor truly feels like a home from home, and she leads a team that continues to create a loving, welcoming environment for residents and their families.

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