Mapplewell Manor

Greenside Avenue, Mapplewell, Barnsley S75 6BB
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9.8 165 Reviews
  • Mapplewell Manor, Barnsley
Mapplewell Manor provides residential, dementia, respite and long-term care for up to 87 residents in a modern, purpose-built setting in the heart of Mapplewell village.

Located in a quiet cul-de-sac just five minutes’ walk from local shops and cafés, the home is laid out across three self-contained floors, each with its own dining room, lounge and kitchenette. All bedrooms are single occupancy with en-suite facilities, and residents are supported to personalise their space with familiar belongings.

The home features wide corridors for accessibility, a café bar for socialising, and on-site amenities including a hair salon, therapy rooms and landscaped gardens. The central Victorian-style courtyard, complete with a water fountain, provides a calm and sociable space, while the raised flower beds and wildflower embankment support seasonal gardening activities and outdoor events.

Dining is flexible, with freshly cooked meals, 24-hour snacks, hydration stations, and regular themed events. Residents are actively involved in menu planning and mealtimes are a valued part of daily life.

Daily activities include music and animal therapy, arts and crafts, and group events tailored to individual needs. Regular trips to local pubs, garden centres and cafés help residents stay connected to the wider community.

At Mapplewell Manor, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia, respite or long-term care, the team at Mapplewell Manor are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 87 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1356 – £1423
  • Self-Funded Residential Dementia Care: £1455 – £1525

These prices are only a guideline, please contact Mapplewell Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Karen Hugill (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (87)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (87)

Visiting

  • Visitors are welcome but Mapplewell Manor would kindly ask that visitors respect the residents' privacy during meal times.

Parking

  • Parking available outside of the home.

Mapplewell Manor Reviews (165)

Total of 165, showing 41-60
9.8

Mapplewell Manor has a Review Score of 9.8 (9.825) out of 10, based on 36 reviews in the last 2 years. Over all time Mapplewell Manor has 165 reviews.

Overall Experience

  • 149
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Date Published

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Review from Linda K (Niece of Resident) published on 20 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I visit I always found the staff to be friendly and attentive. The room is always clean and tidy. I always like a coffee in the coffee lounge.

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Review from S B (Son of Resident) published on 27 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived in February 2023 after seven weeks in hospital and rehabilitation after a fall. At ninety-seven she had until then led an independent life. The entire team through office, nurses, care team, cafe and kitchen have done everything possible with thought and kindness to settle my mother
through this unsettled time of her long life.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you so much for your kind comments - she is an absolute delight.

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Review from Lynn H (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Mapplewell Manor for over three years. She is happy here and well cared for. She is shown respect and love from the staff. It's a beautiful home with good facilities. Only one issue - the coffee bar can be noisy at times.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words, which I will pass on to our staff. It was an absolute pleasure to have been chosen to care for your mum

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Review from Michael B (Nephew of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was a resident at Mapplewell Manor Care Home for nearly seven years, where her dementia care needs were met wonderfully well throughout that time. She was always treated professionally with dignity and respect during her stay there. Most of all though, she was treated as a friend and almost
as a family member within the caring home community which I know she really appreciated. She always felt that the home was spotlessly clean and really enjoyed the food and activities. I know that she was very comfortable and enjoyed her residency and the friendships she made at Mapplewell Manor. I would like to thank all the staff for the care and compassion shown towards my aunt and would happily recommend this care home to anybody. Thank you, to you all.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you so much for your kind remarks. It was truly a pleasure to have been able to look after such a lovely lady, I will pass on your kind comments to all our staff.

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Review from Julie C (Niece of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident for eighteen months. During this time the staff have been outstanding. My uncle has a range of needs, which have been met with the utmost care and dignity. He has anxiety issues along with his health needs and can be challenging at times but the staff have taken time to
understand and adapt to his ways and by doing this have realised he has a great sense of humour, which means they often laugh and joke together. He also loves the food.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments. It is a pleasure to be able to care for your relative. I will be happy to pass your comments on to our staff.

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Review from P L (Son of Resident) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional. Staff seem very attentive. Residents appear happy and well looked after.

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Review from David H (Son of Resident) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum spent nearly six years at Mapplewell Manor. In all that time, she was very well looked after and treated with respect and dignity.
During her last days, the end-of-life care she was given and support the family received was excellent!
We have no doubt we would recommend Mapplewell Manor.

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Review from Christine H (Daughter of Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 12 months, and after her initial respite stay for three weeks, then a further three weeks, she absolutely loves it. Did not want to return home, has always been happy and content, and care is of a really high standard. Meals are varied and adequate. Care and attention given
to residents' health needs are met to a high standard. Staff are always friendly and will help with any problems or questions.

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Review from S T (Daughter of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting the park in Mapplewell, Dad would say if he needed to go into a home it would be Mapplewell Manor, he liked how the home looked and the lovely outside spaces.
Whilst looking around the home for a period of respite, Dad made the decision there and then that he would like to stay permanently.
We agreed the home is beautiful, clean, spacious and the residents we saw looked happy. Staff were informative and very friendly and Dad loved that there was a coffee shop.
Dad's health was deteriorating and unfortunately he only had a few weeks there before he died. We are sorry we didn’t get the chance to get to know staff better but the staff we dealt with were lovely and supportive as Dad moving to a home was difficult for the family. More importantly, Dad spoke highly of everyone, he couldn’t believe how lovely the food was and told us he was especially pleased to be offered toast and tea when he woke up during the night.
Thank you everyone who cared for Dad.

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Review from Dean J (Son of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean well-run home. Carers and office staff can't do enough to help. Mum has come on so much while being here. Gives me great relief to know she is well cared for.

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Review from Caroline C (Granddaughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma had been a dementia resident since April 2019 until she sadly passed away recently. During her time at Mapplewell Manor she has received outstanding care from all the staff. We feel that they have treated her as if she were a member of their own family and we felt comforted and supported
by this. Throughout a really difficult time for us as a family before she passed away the staff could not do enough to help us all. They kept my grandma clean and treated her with the dignity she would have wanted. We are extremely grateful for this. The home is clean, decorated lovely and maintained well. Myself and my husband visited regularly and we will really miss our times there. I would highly recommend Mapplewell Manor to anyone considering.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your lovely comments, it was our absolute pleasure to have been able to care for such a beautiful lady. I am so pleased you felt part of the MHA family and would like to wish you and your family all the best.

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Review from Julie B (Daughter of Resident) published on 18 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was greeted very warmly on admission. All of the staff were always friendly and helpful during my visits, they provided wonderful care to my mother and other residents. Carers were always very knowledgeable, experienced and empathetic.

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Review from Shelley J (Daughter of Resident) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mapplewell Manor have cared for both my parents since before lockdown. Sadly they have now both died but the care they received was incredible under the most difficult circumstances. I comforted myself that apart from having the contact with me they would have wished for, they had every other single
need met and I knew they were safe, cared for and had social contact. Every member of staff that I have come to know as friends have given them so much, often working long hours but always with a smile. The home is beautifully decorated and we tended a little garden for Mum, my grandchildren called it Great Grandad and Great Grandma's hotel, and that stuck, it is a care home like no other I have ever been in. I will miss my daily visits and cannot thank everyone enough for allowing both my parents a peaceful and dignified end to their lives.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you so much for your kind comments, it was an absolute pleasure to have been able to care for both your parents. You were always so supportive in their care and towards us. During the last two years, friendships and support have been so important to us all. I wish you all the best.

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Review from Victoria B (Daughter of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident during lockdown so we struggled with this as we were unable to go into the home to see where we were putting her. 8 months on we are really pleased with the care she has received from day 1. All the staff are lovely and seem genuinely interested in the residents and not just doing
a job.
Would definitely recommend the home to anyone in a similar position.
Unable to provided ratings on some areas due to COVID restrictions.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments, we will continue to deliver the best possible care.

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Review from Roger H (Husband of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is quite happy at Mapplewell Manor and I feel she is looked after very well. She is always smiling and cheerful which is a sign she is content and well looked after. I would not mind being a patient myself when the time comes. Thank you Mapplewell Manor.

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Review from Karen R (Daughter of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience visiting my mother has been very welcoming. Staff are very helpful. My mother is very settled and happy. No complaints whatsoever.

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Review from Christine E (Daughter of Resident) published on 29 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is lovely, very pleasant. The staff are extremely friendly and helpful. They keep us well informed on everything which is happening. The home is very well run and a pleasure to visit.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments, your support is very much appreciated. I will pass on your comments to our staff.

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Review from B B (Wife of Resident) published on 22 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely home! I was able to look around in person at the time when I was considering potential homes for my husband, as Covid restrictions were just beginning to ease. From the moment I went in, everything just 'felt' right; from the decor of the shared areas and bedrooms to the manner in which
I was greeted by staff. Along with what I already knew about the MHA group, I had no reservations in arranging a place in the Residential Dementia Unit. The staff are exemplary and the food excellent and abundant. Sadly during the first 2 weeks, it became evident my husband's needs had quickly become more complex and although staff tried their utmost under testing circumstances it was clear he needed support in a nursing environment and regretfully I had to move him.

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Review from Jan B (Daughter of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I have been able to visit Mum during these unprecedented times, I have been impressed by the dedication, integrity and compassion of all the staff. They do a fantastic job and deserve the biggest of pay rises of all people in the care sector.
Mum feels herself very lucky to be so well cared
for at this stage in her life.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments which are truly appreciated, our staff have worked very hard and will be very grateful for the thanks.

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Review from G B (Daughter of Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care shown by the staff at Mapplewell Manor has been exemplary. My mother has been a resident now for four years, and we have been very happy with the staff and her ongoing care. The challenges of the Covid pandemic have been huge, and we appreciate the dedication of the whole team in continuing
to support our mother.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your lovely review. Your mother is a lovely lady and we are lucky to have her at Mapplewell Manor.

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Current Review Score: 9.8 (9.825)

Overview of Review Score

The Review Score of 9.8 (9.825) out of 10 for Mapplewell Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.825 for Mapplewell Manor is calculated as follows: ( (355 Excellents x 5) + (71 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 428 Ratings = 4.825

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mapplewell Manor is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (1)

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Karen Hugill

Job Title: Home Manager

Joined: 2013

Karen Hugill is the dedicated Care Home Manager at MHA Mapplewell Manor and has been part of the home since it first opened its doors in 2013. With a career in care spanning over 31 years, Karen brings a deep and longstanding commitment to supporting older people. Her approach is rooted in a passion for delivering the highest standards of care while fostering a strong sense of community both within the home and in the surrounding area. Karen believes Mapplewell Manor truly feels like a home from home, and she leads a team that continues to create a loving, welcoming environment for residents and their families.

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