Mapplewell Manor

Greenside Avenue, Mapplewell, Barnsley S75 6BB
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9.8 165 Reviews
  • Mapplewell Manor, Barnsley
Mapplewell Manor provides residential, dementia, respite and long-term care for up to 87 residents in a modern, purpose-built setting in the heart of Mapplewell village.

Located in a quiet cul-de-sac just five minutes’ walk from local shops and cafés, the home is laid out across three self-contained floors, each with its own dining room, lounge and kitchenette. All bedrooms are single occupancy with en-suite facilities, and residents are supported to personalise their space with familiar belongings.

The home features wide corridors for accessibility, a café bar for socialising, and on-site amenities including a hair salon, therapy rooms and landscaped gardens. The central Victorian-style courtyard, complete with a water fountain, provides a calm and sociable space, while the raised flower beds and wildflower embankment support seasonal gardening activities and outdoor events.

Dining is flexible, with freshly cooked meals, 24-hour snacks, hydration stations, and regular themed events. Residents are actively involved in menu planning and mealtimes are a valued part of daily life.

Daily activities include music and animal therapy, arts and crafts, and group events tailored to individual needs. Regular trips to local pubs, garden centres and cafés help residents stay connected to the wider community.

At Mapplewell Manor, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia, respite or long-term care, the team at Mapplewell Manor are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 87 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1356 – £1423
  • Self-Funded Residential Dementia Care: £1455 – £1525

These prices are only a guideline, please contact Mapplewell Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Karen Hugill (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (87)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (87)

Visiting

  • Visitors are welcome but Mapplewell Manor would kindly ask that visitors respect the residents' privacy during meal times.

Parking

  • Parking available outside of the home.

Mapplewell Manor Reviews (165)

Total of 165, showing 81-100
9.8

Mapplewell Manor has a Review Score of 9.8 (9.825) out of 10, based on 36 reviews in the last 2 years. Over all time Mapplewell Manor has 165 reviews.

Overall Experience

  • 149
  • 16
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Date Published

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Review from M P (Nephew of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly do not think my elderly uncle would still be with us today had he not had the care and attention given to him at Mapplewell Manor during the past 8 months or so since he was discharged from hospital with final stage kidney failure.
It's expensive, but you get what you pay for!

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words and praise. We appreciate the support given and your comments will be passed on to our hard-working staff team.

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Review from Lesley Y (Daughter of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mapplewell Manor is more like a 5* hotel than it is a care home. I would highly recommend this care home. The love, care and support my mother received in her two-year stay was above and beyond their call of duty. In her final days, they looked after her in such a dignified way it was overwhelming to
see. Not only did they support my mam, but they also supported my dad and our whole family. I can not thank you enough for the love, care and support you have given to her.
Thank you so much to Mapplewell Manor.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

What a lovely review; it was a pleasure to be given the opportunity to care for such a lovely lady. I will pass on the kind remarks to all our staff.

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Review from Marie R (Sister of Resident) published on 9 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister truly enjoyed her life at Mapplewell Manor. Accommodation, facilities and food were excellent. But, most importantly, her family sincerely believe that the love and care that she received from staff during her three-and-a-half-year stay could not be bettered.
It was particularly heart-warming
to observe them going out of their way in order to enhance the latter stages of my sister’s life. We will have no hesitation in recommending Mapplewell Manor to anyone looking for a care home.

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Review from Evelyn D (Respite Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was lucky enough to be able to spend nearly a fortnight in one of the best rooms to experience living in a care home. Unfortunately, an infection occurred during my stay so an accurate assessment was difficult to make as it was not functioning normally.

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Review from Rob H (Son of Resident) published on 1 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot speak highly enough about the standard of care provided to my mother and father. Staff are incredibly supportive, caring and committed. From what I have seen, I can find no fault.

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Review from Tony R (Son of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Mapplewell Manor for all the time and effort they put in to celebrate my Mum's 80th birthday. Nothing was too much trouble. They went above and beyond all expectations. They provided entertainment and a wonderful buffet. Also asked Mum what she would like for her
birthday. She said a ride in a limousine, which they also arranged. Thank you to everyone involved.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

What a lovely review, it was our pleasure.

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Review from Maureen B (Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Early morning I don't always want to go down for breakfast. So staff always bring me breakfast in bed, which is lovely. My morning routine is breakfast and then a steady walk to café bar. Coffee and biscuits and I read papers, nice relaxing me time. At 1pm I go for lunch with my group of friends we
all sit together, my favourite time of the day. There is entertainment most afternoons which I really enjoy. But some afternoon I rest.
Would like some flowered wallpaper

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Review from Peter P (Husband of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has a brilliant atmosphere. Happy people and staff. My wife is stimulated and her mental health has improved and she's eating more. My wife enjoys all the activities and she dances and sings along. She mostly loves the children's visits. Overall, very happy and content.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kinds words which I will pass on to the staff team, and thank you for the support you give to the home.

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Review from A K (Son of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean and contemporary in style and decor. Mapplewell Manor is a breath of fresh air when compared to other care homes in Wakefield and Barnsley districts. Staff are well trained, have a caring and supportive attitude to all residents in my opinion. Highly recommended for consistent care delivery, quality
of food and going above and beyond my expectations.

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Review from Zoe C (Daughter of Resident) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is like a hotel - excellent facilities, good sized rooms and a relaxed feel to all aspects and good, clean decor. Staff are friendly, but professional and take a genuine interest in the health and wellbeing of residents, as well as in keeping the resident's relatives informed and involved.
The extra cost is outweighed by the high standard of the home and the care given.

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Review from Ian R (Son of Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Mapplewell Manor for almost a year now.
It is good to feel that you can trust the home to take good care of her while feeling that you are involved in care decisions. I hope I end up in a place like this if I ever need residential care.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your lovely feedback. It is a pleasure to be able to care for your Mum.

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Review from Ray C (Husband of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is cared for and loved. The staff are "typical Barnsley people", friendly and upbeat.

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Review from Maria G (Daughter of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the care of our mother is great. The only issue I have is the lack of activities recently. One or two days is not keeping her stimulated. I have asked if it is possible to let the residents watch old musicals whilst sitting together in the lounge. They are sat in front of a large TV screen with
a pink background smooth radio playing. Most of them don't know the songs. Would be better playing music from 40s, 50s or even daytime TV.

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Review from Z P (Daughter of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's care is second to none but I'd expect that.
My mum's medication is professionally administered but I'd expect that.
My mum's hygiene is a priority as it should be.
My mum's safety is paramount to all concerned.
But what I didn't expect was my mum's personality, sense of humour and nature
to be so specifically catered for to ensure she remains close to the woman she once was.

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Review from Kevin M (Son of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Teamwork is essential in a care home environment and Mapplewell Manor provides this in abundance. Individual care of dementia patients is second to none! Anything that can be done to improve and facilitate the resident is always done with care and compassion.
I always feel well informed regarding my
mother's care.
Mapplewell Manor is of a very high standard with regards to facilities and living conditions.
It is immaculately clean at all times with cleaning staff always at hand.
The food is first class and the outside spaces are beautiful.

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Review from Ann D (Daughter of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Maplewell Manor now for 18 months and her care and treatment are still of a very high standard. The staff are super efficient, caring, friendly and approachable. Mum is 100 years old in September and they are already planning celebrations. This home should pride itself in its consistent
high standards of care cleanliness, nutrition and general concern for all its residents. You couldn't ask for better.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments which I will pass onto the staff team. It is always great boast to myself and staff to hear such comments. I look forward to celebrating your Mum’s 100th birthday in September.

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Review from Jill P (Daughter of Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place, staff and entertainment. Only let down is the food, poor quality and portion sizes.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your positive review regarding Mapplewell Manor. I am sorry that you find the food less than satisfactory. Our kitchen staff take great pride in the meals they produce, by consulting on a regular basis with your residents, and we monitor the dining room experiences to ensure the best possible service. If you wish to discuss this further please do not hesitate to contact me.

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Review from J H (Daughter of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In early 2017 my very elderly parent became a resident after a heart attack and also sustaining a serious injury due to a fall at home. Before her accident at home she was anxious, depressed and not eating well, so had lost weight. Also, she had lost interest in life.
With an arm immobilised she was
totally dependant on the staff for all her needs.
As of today - purely due to the exceptional care, attention and support she has received from the brilliant staff, she is fully recovered, mobile, independent, safe, eating very well, no longer anxious and depressed and is enjoying life at Maplewell Manor, taking part in the lovely activities.
She is a new lady. I cannot rate the staff highly enough, credit is also due to them for helping me adjust to my parents new life in care.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words and gratitude, they are very much appreciated by us all. It is our absolute pleasure to care for your Mum and she is a valued part of our family here at Mapplewell Manor.

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Review from Stephen R (Friend of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited this home on numerous occasions to visit a resident (friend). I have found the home to be extremely clean and staff happy and cheerful and very pleasant and so caring. I would recommend the home to anyone needing care.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you Stephen for your kind comments about our home. Hope to see you soon.

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Review from Valerie T (Respite Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As always - the care I received at Maplewell Manor has been first class. Management, staff, domestics, laundry and interactive, entertainment - is second to none.
I have been treated with dignity, care, love and kindness throughout my stay and would not hesitate to return.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments Valerie, it was lovely to see you again for your short stay.

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Current Review Score: 9.8 (9.825)

Overview of Review Score

The Review Score of 9.8 (9.825) out of 10 for Mapplewell Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.825 for Mapplewell Manor is calculated as follows: ( (355 Excellents x 5) + (71 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 428 Ratings = 4.825

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mapplewell Manor is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (11)

Meet the Team (1)

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Karen Hugill

Job Title: Home Manager

Joined: 2013

Karen Hugill is the dedicated Care Home Manager at MHA Mapplewell Manor and has been part of the home since it first opened its doors in 2013. With a career in care spanning over 31 years, Karen brings a deep and longstanding commitment to supporting older people. Her approach is rooted in a passion for delivering the highest standards of care while fostering a strong sense of community both within the home and in the surrounding area. Karen believes Mapplewell Manor truly feels like a home from home, and she leads a team that continues to create a loving, welcoming environment for residents and their families.

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