These prices are only a guideline, please contact Mapplewell Manor to find out the exact price for your requirements.
Visitors are welcome but Mapplewell Manor would kindly ask that visitors respect the residents' privacy during meal times.
Parking available outside of the home.
Mapplewell Manor has a Review Score of 9.8 (9.825) out of 10, based on 36 reviews in the last 2 years. Over all time Mapplewell Manor has 165 reviews.
Review from Ray C (Husband of Resident) published on 20 April 2018
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Reply from Yvonne Reilly-Cooper, Area Manager at Mapplewell Manor
Thank you for your kind words; I know the team work exceptionally hard each day. They will certainly value your lovely comments.
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Review from Marion L (Daughter of Resident) published on 2 April 2018
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Review from John T (Son of Resident) published on 20 March 2018
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Reply from Karen Hugill, Manager at Mapplewell Manor
Thank you for your kind comments, John, I will pass them on to staff.
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Review from Gillian B (Daughter of Resident) published on 12 March 2018
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you for your kind comments and compliments, there is no better reward for my staff and I.
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Review from Diane S (Daughter of Resident) published on 12 March 2018
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Reply from Karen Hugill, Manager at Mapplewell Manor
Thank you, Gillian, for your words of thanks - my staff are delighted with your comments as I am.
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Review from Christine A (Daughter of Resident) published on 14 February 2018
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Since then, the staff have spent a lot of time successfully integrating my mother with the other residents as she and my father spent most of their time together in their own rooms. The staff have always been patient and kind to her. I always feel reassured that she is well looked after and safe and I know that they will contact me if my mother is not very well or if there are any worries or concerns. They have always called her GP promptly if they have had any concerns about her health.
I continued to be extremely happy with my mothers care at Mapplewell Manor.
Reply from Karen Hugill, Manager at Mapplewell Manor
Thank you for your kind review it is much appreciated and I will pass these comments on to our staff. It is always uplifting when staff are praised for their hard work and commitment.
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Review from David E (Son of Resident) published on 14 February 2018
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Cafe is a massive plus!!! and staff
Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you for your positive review, I would very much like the opportunity to meet with you to discuss your concern and explain the circumstances behind it.
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Review from Richard S (Son of Resident) published on 7 February 2018
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Reply from Karen Hugill, Manager at Mapplewell Manor
Thank you for your kind remarks - your mum was an absolute pleasure and will be missed. I will pass on your kind remarks to our staff
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Review from E H (Friend of Resident) published on 7 February 2018
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Review from Sheila (Daughter of Resident) published on 31 January 2018
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you for your kind words, it was a pleasure to have been part of your mums care. Your kinds words will be passed on to our hard working staff who I am sure will be delighted you thought so highly. Best wishes.
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Review from Cheryl L (Daughter of Resident) published on 31 January 2018
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Review from Kenneth H (Friend of Resident) published on 31 January 2018
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Review from Carol C (Daughter of Resident) published on 8 December 2017
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Mams room and surroundings are beautiful and as a family, we thank you all for it has been such a difficult time x
Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you for your kind remarks; we pride ourselves with delivering a high standard care.
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Review from Stephen D (Son of Resident) published on 6 October 2017
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Not the cheapest, but without doubt, the best in South Yorkshire. Thank you, everyone.
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Review from Susan D (Daughter of Resident) published on 2 October 2017
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The staff are always cheerful and attentive to the needs of the residents. During Mum's final days at the home, all the staff
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Review from Stephanie C (Daughter of Resident) published on 25 August 2017
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you Stephanie for such a lovely review. Your support is much appreciated my staff and your love for your mum is clear to see and as a team we work well.
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Review from D K (Sister of Resident) published on 23 June 2017
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Review from Kay S (Cousin of Resident) published on 20 June 2017
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Review from Mary H (Daughter of Resident) published on 16 June 2017
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Review from Roy M (Husband of Resident) published on 16 June 2017
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The Review Score of 9.8 (9.825) out of 10 for Mapplewell Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.825 for Mapplewell Manor is calculated as follows: ( (355 Excellents x 5) + (71 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 428 Ratings = 4.825
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Mapplewell Manor is based on 36 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 36 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Feb 2020
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Job Title: Home Manager
Joined: 2013
Karen Hugill is the dedicated Care Home Manager at MHA Mapplewell Manor and has been part of the home since it first opened its doors in 2013. With a career in care spanning over 31 years, Karen brings a deep and longstanding commitment to supporting older people. Her approach is rooted in a passion for delivering the highest standards of care while fostering a strong sense of community both within the home and in the surrounding area. Karen believes Mapplewell Manor truly feels like a home from home, and she leads a team that continues to create a loving, welcoming environment for residents and their families.
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