Mapplewell Manor

Greenside Avenue, Mapplewell, Barnsley S75 6BB
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9.8 170 Reviews
  • Mapplewell Manor, Barnsley
Mapplewell Manor provides residential, dementia, respite and long-term care for up to 87 residents in a modern, purpose-built setting in the heart of Mapplewell village.

Located in a quiet cul-de-sac just five minutes’ walk from local shops and cafés, the home is laid out across three self-contained floors, each with its own dining room, lounge and kitchenette. All bedrooms are single occupancy with en-suite facilities, and residents are supported to personalise their space with familiar belongings.

The home features wide corridors for accessibility, a café bar for socialising, and on-site amenities including a hair salon, therapy rooms and landscaped gardens. The central Victorian-style courtyard, complete with a water fountain, provides a calm and sociable space, while the raised flower beds and wildflower embankment support seasonal gardening activities and outdoor events.

Dining is flexible, with freshly cooked meals, 24-hour snacks, hydration stations, and regular themed events. Residents are actively involved in menu planning and mealtimes are a valued part of daily life.

Daily activities include music and animal therapy, arts and crafts, and group events tailored to individual needs. Regular trips to local pubs, garden centres and cafés help residents stay connected to the wider community.

At Mapplewell Manor, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia, respite or long-term care, the team at Mapplewell Manor are here to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 87 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1356 – £1423
  • Self-Funded Residential Dementia Care: £1455 – £1525

These prices are only a guideline, please contact Mapplewell Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Karen Hugill (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (87)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (87)

Visiting

  • Visitors are welcome but Mapplewell Manor would kindly ask that visitors respect the residents' privacy during meal times.

Parking

  • Parking available outside of the home.

Mapplewell Manor Reviews (170)

9.8

Mapplewell Manor has a Review Score of 9.8 (9.833) out of 10, based on 41 reviews in the last 2 years.
Over all time Mapplewell Manor has 170 reviews.

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Total of 170, showing 101-120
Review from Ann D (Daughter of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Maplewell Manor now for 18 months and her care and treatment are still of a very high standard. The staff are super efficient, caring, friendly and approachable. Mum is 100 years old in September and they are already planning celebrations. This home should pride itself in its consistent
high standards of care cleanliness, nutrition and general concern for all its residents. You couldn't ask for better.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments which I will pass onto the staff team. It is always great boast to myself and staff to hear such comments. I look forward to celebrating your Mum’s 100th birthday in September.

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Review from Jill P (Daughter of Resident) published on 7 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great place, staff and entertainment. Only let down is the food, poor quality and portion sizes.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your positive review regarding Mapplewell Manor. I am sorry that you find the food less than satisfactory. Our kitchen staff take great pride in the meals they produce, by consulting on a regular basis with your residents, and we monitor the dining room experiences to ensure the best possible service. If you wish to discuss this further please do not hesitate to contact me.

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Review from J H (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In early 2017 my very elderly parent became a resident after a heart attack and also sustaining a serious injury due to a fall at home. Before her accident at home she was anxious, depressed and not eating well, so had lost weight. Also, she had lost interest in life.
With an arm immobilised she was
totally dependant on the staff for all her needs.
As of today - purely due to the exceptional care, attention and support she has received from the brilliant staff, she is fully recovered, mobile, independent, safe, eating very well, no longer anxious and depressed and is enjoying life at Maplewell Manor, taking part in the lovely activities.
She is a new lady. I cannot rate the staff highly enough, credit is also due to them for helping me adjust to my parents new life in care.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words and gratitude, they are very much appreciated by us all. It is our absolute pleasure to care for your Mum and she is a valued part of our family here at Mapplewell Manor.

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Review from Stephen R (Friend of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited this home on numerous occasions to visit a resident (friend). I have found the home to be extremely clean and staff happy and cheerful and very pleasant and so caring. I would recommend the home to anyone needing care.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you Stephen for your kind comments about our home. Hope to see you soon.

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Review from Valerie T (Respite Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always - the care I received at Maplewell Manor has been first class. Management, staff, domestics, laundry and interactive, entertainment - is second to none.
I have been treated with dignity, care, love and kindness throughout my stay and would not hesitate to return.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments Valerie, it was lovely to see you again for your short stay.

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Review from Ray C (Husband of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Maplewell Manor provides an outstanding level of care. The staff are happy and upbeat and provide a loving ambience for their residents.
Reply from Yvonne Reilly-Cooper, Area Manager at Mapplewell Manor

Thank you for your kind words; I know the team work exceptionally hard each day. They will certainly value your lovely comments.

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Review from Marion L (Daughter of Resident) published on 2 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been resident at Mapplewell Manor for nearly two years now. During December 2017 he was seriously ill and transferred to hospital three times. He now seems to be recovering well, which is no mean feat at the age of 95. I can only continue to praise the staff for their cheerfulness, dedication
and the dignity with which they treat Dad. He is content and well looked after.
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Review from John T (Son of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Mapplewell Manor since 2013 and was one of the original residents when the home opened. She has received excellent care during this period and is very happy there. She has moved to an end of life plan but the service she receives has remained at the same high standard.
Reply from Karen Hugill, Manager at Mapplewell Manor

Thank you for your kind comments, John, I will pass them on to staff.

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Review from Gillian B (Daughter of Resident) published on 12 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother and I are delighted with Mapplewell Manor. The staff are amazing, always pleasant, always caring and providing an exemplary standard of care. I visit care homes in my work as a GP and, without exception, I have not seen a better care home in my 25 years professional experience. Thank you
to all the staff!
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments and compliments, there is no better reward for my staff and I.

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Review from Diane S (Daughter of Resident) published on 12 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful care home with fantastic caring staff. Mum is very well cared for and has lots of friends here to socialise with. Couldn't be happier with the service.
Reply from Karen Hugill, Manager at Mapplewell Manor

Thank you, Gillian, for your words of thanks - my staff are delighted with your comments as I am.

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Review from Christine A (Daughter of Resident) published on 14 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents became residents in Mapplewell Manor in February 2014 both suffering from dementia. They were looked after extremely well and I was always satisfied and confident that they were safe. My father's behaviour was sometimes challenging but all the staff were always patient and kind. My father
sadly passed away after a short illness, unrelated to his dementia, in February 2017 and the care given to him during his final few weeks was excellent and we were extremely grateful that the staff were able to look after him at Mapplewell and hospital admission was avoided.


Since then, the staff have spent a lot of time successfully integrating my mother with the other residents as she and my father spent most of their time together in their own rooms. The staff have always been patient and kind to her. I always feel reassured that she is well looked after and safe and I know that they will contact me if my mother is not very well or if there are any worries or concerns. They have always called her GP promptly if they have had any concerns about her health.


I continued to be extremely happy with my mothers care at Mapplewell Manor.

Reply from Karen Hugill, Manager at Mapplewell Manor

Thank you for your kind review it is much appreciated and I will pass these comments on to our staff. It is always uplifting when staff are praised for their hard work and commitment.

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Review from David E (Son of Resident) published on 14 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally pleased with friendly staff - high standards of cleanliness around the building (ground floor) - monitoring of my mum has been generally very good - a few incidences where she was wet (urine) and clothing was occasionally soiled and hung in the wardrobe.


Cafe is a massive plus!!! and staff

generate a happy positive atmosphere. Not sure there is enough variety of entertainment/interest for the residents. Generally very happy with mum being placed at Mapplewell Manor.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your positive review, I would very much like the opportunity to meet with you to discuss your concern and explain the circumstances behind it.

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Review from Richard S (Son of Resident) published on 7 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was fiercely independent and she considered that moving into a home was in some way a failing on her behalf. Mapplewell Manor changed all that. She could not believe how caring the staff could be and how much at home she felt.
Reply from Karen Hugill, Manager at Mapplewell Manor

Thank you for your kind remarks - your mum was an absolute pleasure and will be missed. I will pass on your kind remarks to our staff

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Review from E H (Friend of Resident) published on 7 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Each time I visited my friend always found the people (staff) to be friendly and helpful. I can't really comment on management as I'm only a friend to the resident and wouldn't have any dealing with them. The home is clean and a warm feeling.
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Review from Sheila (Daughter of Resident) published on 31 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first impressions of the airy, bright, very welcoming coffee lounge, the open aspect of the building and the friendly staff were all extremely encouraging. I was also very impressed with the knowledge and experience of the manager, on her initial home visit. Throughout my mother's stay, those first
impressions never faded they were only exceeded. Mapplewell’s excellent performance starts at the top with the Manager who leads by example and is delivered by all the caring and devoted staff for whom nothing is too much trouble. Meals are tailored to guest's diets. My mother was blind but her needs were always recognised especially by the staff coordinating activities and entertainment. Most importantly I never had cause to worry about my mother's care during her 2-year stay. Staff were available 24/7 for any queries. Mapplewell Manor is a well organised and well-run care home where all staff take great pride in their work and surroundings. Thank you all for my mother's wonderful care.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words, it was a pleasure to have been part of your mums care. Your kinds words will be passed on to our hard working staff who I am sure will be delighted you thought so highly. Best wishes.

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Review from Cheryl L (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful atmosphere within the home. The carers are incomparable and nothing is too much trouble not only for residents but also their relatives.
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Review from Kenneth H (Friend of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is the best one I have ever been to. It's also the cleanest. Most of the staff make you welcome and I could not have wished for my friend to have a better place to live. It's beautiful and a home I hope I will end up in if it comes to that.
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Review from Carol C (Daughter of Resident) published on 8 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mapplewell Manor, the care our Mam has received from all staff management and all involved has been outstanding and can not thank them enough.


Mams room and surroundings are beautiful and as a family, we thank you all for it has been such a difficult time x

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind remarks; we pride ourselves with delivering a high standard care.

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Review from Stephen D (Son of Resident) published on 6 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A truly excellent care home. Mum spent almost 2 years there and was very happy. When mum became ill, the love, care and kindness given were incredible. Mum was ill for several weeks, the end of life care was exemplary. Nothing was too much trouble and the staff went beyond the call of duty to care for
mum.


Not the cheapest, but without doubt, the best in South Yorkshire. Thank you, everyone.

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Review from Susan D (Daughter of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mapplewell Manor is a beautifully decorated and furnished home up to a good hotel standard. It is always spotlessly clean and doesn't feel like a care home when you go in.


The staff are always cheerful and attentive to the needs of the residents. During Mum's final days at the home, all the staff

were looking after her as if she was one of their own. When the family were unable to be with her there was always a member of staff present to watch over her. There is always activities organised and mum enjoyed poetry writing, singing and going out to lunch before she became ill. The staff and their attitude to the residents are a real bonus in this care home.
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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Mapplewell Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Mapplewell Manor is calculated as follows: ( (407 Excellents x 5) + (77 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 486 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mapplewell Manor is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

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Karen Hugill

Job Title: Home Manager Joined: 2013

Karen Hugill is the dedicated Care Home Manager at MHA Mapplewell Manor and has been part of the home since it first opened its doors in 2013. With a career in care spanning over 31 years, Karen brings a deep and longstanding commitment to supporting older people. Her approach is rooted in a passion for delivering the highest standards of care while fostering a strong sense of community both within the home and in the surrounding area. Karen believes Mapplewell Manor truly feels like a home from home, and she leads a team that continues to create a loving, welcoming environment for residents and their families.

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