Mapplewell Manor

Greenside Avenue, Mapplewell, Barnsley S75 6BB
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9.8 170 Reviews
  • Mapplewell Manor, Barnsley
Mapplewell Manor provides residential, dementia, respite and long-term care for up to 87 residents in a modern, purpose-built setting in the heart of Mapplewell village.

Located in a quiet cul-de-sac just five minutes’ walk from local shops and cafés, the home is laid out across three self-contained floors, each with its own dining room, lounge and kitchenette. All bedrooms are single occupancy with en-suite facilities, and residents are supported to personalise their space with familiar belongings.

The home features wide corridors for accessibility, a café bar for socialising, and on-site amenities including a hair salon, therapy rooms and landscaped gardens. The central Victorian-style courtyard, complete with a water fountain, provides a calm and sociable space, while the raised flower beds and wildflower embankment support seasonal gardening activities and outdoor events.

Dining is flexible, with freshly cooked meals, 24-hour snacks, hydration stations, and regular themed events. Residents are actively involved in menu planning and mealtimes are a valued part of daily life.

Daily activities include music and animal therapy, arts and crafts, and group events tailored to individual needs. Regular trips to local pubs, garden centres and cafés help residents stay connected to the wider community.

At Mapplewell Manor, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia, respite or long-term care, the team at Mapplewell Manor are here to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 87 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1356 – £1423
  • Self-Funded Residential Dementia Care: £1455 – £1525

These prices are only a guideline, please contact Mapplewell Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Karen Hugill (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (87)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (87)

Visiting

  • Visitors are welcome but Mapplewell Manor would kindly ask that visitors respect the residents' privacy during meal times.

Parking

  • Parking available outside of the home.

Mapplewell Manor Reviews (170)

9.8

Mapplewell Manor has a Review Score of 9.8 (9.833) out of 10, based on 41 reviews in the last 2 years.
Over all time Mapplewell Manor has 170 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mapplewell Manor
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Total of 170, showing 61-80
Review from Karen R (Daughter of Resident) published on 31 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience visiting my mother has been very welcoming. Staff are very helpful. My mother is very settled and happy. No complaints whatsoever.
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Review from Christine E (Daughter of Resident) published on 29 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is lovely, very pleasant. The staff are extremely friendly and helpful. They keep us well informed on everything which is happening. The home is very well run and a pleasure to visit.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments, your support is very much appreciated. I will pass on your comments to our staff.

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Review from B B (Wife of Resident) published on 22 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely home! I was able to look around in person at the time when I was considering potential homes for my husband, as Covid restrictions were just beginning to ease. From the moment I went in, everything just 'felt' right; from the decor of the shared areas and bedrooms to the manner in which
I was greeted by staff. Along with what I already knew about the MHA group, I had no reservations in arranging a place in the Residential Dementia Unit. The staff are exemplary and the food excellent and abundant. Sadly during the first 2 weeks, it became evident my husband's needs had quickly become more complex and although staff tried their utmost under testing circumstances it was clear he needed support in a nursing environment and regretfully I had to move him.
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Review from Jan B (Daughter of Resident) published on 20 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I have been able to visit Mum during these unprecedented times, I have been impressed by the dedication, integrity and compassion of all the staff. They do a fantastic job and deserve the biggest of pay rises of all people in the care sector.
Mum feels herself very lucky to be so well cared
for at this stage in her life.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments which are truly appreciated, our staff have worked very hard and will be very grateful for the thanks.

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Review from G B (Daughter of Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care shown by the staff at Mapplewell Manor has been exemplary. My mother has been a resident now for four years, and we have been very happy with the staff and her ongoing care. The challenges of the Covid pandemic have been huge, and we appreciate the dedication of the whole team in continuing
to support our mother.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your lovely review. Your mother is a lovely lady and we are lucky to have her at Mapplewell Manor.

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Review from Moira B (Daughter of Resident) published on 1 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother passed away recently (14/7/20) but I wanted to express my thanks to all the staff on Village Suite. They have cared for Mum for four years and we have been extremely pleased with the staff at Mapplewell. Mum had everything she wanted in a beautiful environment, both inside and out. We were
so pleased that the staff could attend the funeral in these difficult times. Well done!
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Review from Jan E (Daughter of Resident) published on 2 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had been a resident in Mapplewell Manor for just over two years, until she passed away on 8th June. She was always so happy there and often referred to it as 'home'. Mum said she felt safe and that her care was excellent. She became very fond of her carers and always enjoyed her little chats
and time spent with them. Myself and the family have always felt great comfort in knowing that Mum was so settled and have great confidence in the excellent standard of care she's received. During the lockdown, senior staff regularly organised video calls for me and Mum. In Mum's final days, the carers were exceptional in helping her to remain as comfortable as possible whilst retaining her dignity. Thank you so, so much everyone.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kinds words, I will pass them onto our staff. Thank you for choosing us to take care of your mum, it was an absolute pleasure.

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Review from Barbara P (Daughter of Resident) published on 23 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother died in Mapplewell Manor in April 2020 after two and a half fairly tumultuous years in which her care needs, varied enormously. Staff adapted magnificently to her changing needs and persevered when at times it seemed her needs might be too much them. Mum was treated with dignity, kindness
and compassion. She wasn't particularly keen to join in activities, but she held a special affection for an activity staff member whose remit seemed to include so many other caring activities other than just entertainment. "Thank you".
Mum's terminal illness came at a time when Mapplewell Manor was in the throes of isolating residents suffering from Covid-19. It was clearly a stressful and frightening time for all staff but there was no hesitation in saying "Yes" when I asked to come and be with Mum. "Thank you". In spite of being anxious and worked off their feet, staff were still able to offer me a kind word, a cup of tea and a smile. "Thank you" staff on Woodlands Floor.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your very kind comments they really do mean a lot, especially at this time. Your mum was a very special lady, and you always gave staff praise and encouragement. I wish you and your family all the best. Stay safe.

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Review from Catherine W (Power of Attorney of Resident) published on 30 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother is a current resident on Gardens at Mapplewell Manor (top floor). Staff there work extremely hard to uphold high standards of care, safety and ensure the happiness of their residents. Administration staff and team are always helpful. Those in senior posts (manager, team leader and senior
staff) are true professionals who are highly experienced in their field yet approachable and responsive to their residents needs down to a personal level. I can concentrate at work and sleep at night resting easy in the knowledge my Grandmother is in excellent hands. That is priceless.
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Review from Andrea M (Daughter of Resident) published on 28 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would definitely recommend Mapplewell Manor to other families who may be looking for a care home for their loved one. I would express my appreciation for all the staff who work there and how they all give over 100% in the job that they do. The care and understanding of every resident is outstanding
which is always delivered in a compassionate manner. Dignity for the residents is always maintained. This, in turn, makes for really happy well looked after residents where their physical, mental and emotional needs are met in a clean and modern environment. Indeed I have already recommended Mapplewell Manor to others.
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Review from Joanne N (Daughter of Resident) published on 15 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a happy place, plenty of staff who are enthusiastic, proactive and caring. The home itself is very bright, modern and comfortable; with good facilities and activities for the residents. The food is good as well. My Mum became a resident in October 2019 at which point she was very frail and thin.
Unfortunately, she will never be well again, but her condition has improved remarkably since she arrived. It's a weight off my mind knowing that she is being cared for so well.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Many thanks for your kind comments; I will pass them onto the staff team.

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Review from Martin S (Son of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent home with good staff who look after residents.
I would recommend it from the moment you walk in, to the staff who greet you.
The best in the area I have seen.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your review. I am delighted that you would recommend us.

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Review from Dave W (Son of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at the home for a few years, and the care she has received has been exemplary. She has recently been put on end of life care, and the staff has been brilliant, particularly with the Coronavirus causing the home to closed to visitors. They have done everything possible to keep us informed
of Mum’s situation. I can’t praise them too highly.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments. We appreciate your support at this testing time.

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Review from Leanne L (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both myself and my sister would recommend Mapplewell Manor in a heartbeat to anyone looking for a care home. The place is relaxing and has its own cafe where you can sit with your loved ones outside of their care area. The staff, we cannot thank them enough, they genuinely cared about our dad and he
is looked after amazingly. Mapplewell Manor has made what was a really difficult decision, to choose to have our dad in care, a slightly easier one to make.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you, your review is very much appreciated. It is a pleasure to care for your Dad.

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Review from Jennifer R (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As the whole country struggles to contain the spread of coronavirus, Mapplewell Manor systems of protection, cleanliness and safety are exemplary. My mother has lived at Mapplewell for over three years and I am aware of the stringent policies which the manager instigates and which the staff follow when
we have had any infection. This life-threatening virus has at this point, not been evident at Mapplewell and I believe this is because of the measures which have been put in place and adhered too by family, professionals, carers and management. I am confident that nothing more could be done to protect the residents at Mapplewell Manor.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your review and your support at this difficult time.

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Review from Nigel M (Son of Resident) published on 18 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mapplewell Manor is such an inviting environment and my mother was so happy to be there, she flourished whilst in the home and her health and quality of life was so enhanced no end. The staff are so welcoming and friendly it adds to the general ambience of the place. It is quite obvious that the staff
are happy to work there as it is in the atmosphere somehow. I can say, hand on heart, that this was the best decision our family made for my mother and it was an absolute pleasure to visit her and spend quality time together in the cafe area talking about old times. She was receiving her medication and being cared for in the best possible way for her circumstances. I really would like to thank everyone at Mapplewell Manor for their care and help they gave my mother, I can assure you that my family and I appreciate everything you all did for her. The building is modern and up to date with magnificent staff and management, it does not go unnoticed when staff members do qualifications.
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Review from Susan H (Daughter-in-law of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have not had any experience of a care home previously as my in-laws had carers helping at home but the atmosphere, surroundings and care provided are, in my opinion, exemplary. The carers are all wonderful and provide excellent, loving care to my father in law
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your lovely comments which are much appreciated and will be shared with the staff team.

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Review from Brian D (Partner of Resident) published on 20 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Findings excellent in all departments.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words and thanks. I will pass them on to our staff team.

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Review from D H (Mother-in-law of Resident) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited many homes before we chose Mapplewell Manor and were almost giving up in despair but as soon as we entered Mapplewell it was like a breath of fresh air. It's a superbly run home and cannot fault any aspect.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind remarks and praise. We appreciate the support given and your comments will be passed on to our hard working team.

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Review from C H (Daughter of Resident) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was transferred to Mapplewell Manor from hospital in January 2019 on end of life care. A year later she is still with us, having her 100th birthday in September 2019. This is due to the care, support and unfailing kindness of all the staff to my mother and family too. The management and staff
are exceptional in every aspect of their work, with refreshingly positive, caring and happy manner. Lovely bright and clean environment.
Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words about our home. I will pass on your comments to the staff team.

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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Mapplewell Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Mapplewell Manor is calculated as follows: ( (407 Excellents x 5) + (77 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 486 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mapplewell Manor is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

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Karen Hugill

Job Title: Home Manager Joined: 2013

Karen Hugill is the dedicated Care Home Manager at MHA Mapplewell Manor and has been part of the home since it first opened its doors in 2013. With a career in care spanning over 31 years, Karen brings a deep and longstanding commitment to supporting older people. Her approach is rooted in a passion for delivering the highest standards of care while fostering a strong sense of community both within the home and in the surrounding area. Karen believes Mapplewell Manor truly feels like a home from home, and she leads a team that continues to create a loving, welcoming environment for residents and their families.

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