Insight SBS Ltd

201 London Road, Sittingbourne ME10 1PA
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9.0 1 Review
  • Insight SBS Ltd, Sittingbourne
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Care Provided by Insight SBS Ltd

Primary Care Categories

  • Learning Disability / Autism
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • For a maximum of 3 Service Users

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Lucy Loft (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (3)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)
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Insight SBS Ltd Reviews (1)

9.0

Insight SBS Ltd has a Review Score of 9.0 (9.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Insight SBS Ltd has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Insight SBS Ltd
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Total of 1, showing 1-1
Review from A M (Mother of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of the care home is one of an extremely positive nature. The staff are extremely caring, calm and certainly very professional in their approach to the resident's family members. The staff goes above and beyond their remit because of their caring nature for the resident and want to achieve
a positive achievable outcome for the resident. The staff are also extremely encouraging and supportive towards the resident in what the resident would like to do or where the resident would like to go.
When contacting staff, the staff is always courteous, and never speaks in a judgmental manner and always shows willingness to want to achieve a positive outcome for the resident.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Insight SBS Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Insight SBS Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4 Points relating to the number of positive Reviews for Insight SBS Ltd is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 3 registered maximum number of service users is 0.6, which has been reached with 1 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jul 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Insight SBS Ltd

What types of Care is Insight SBS Ltd registered for?

Learning Disability / Autism & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Insight SBS Ltd have?

There are 3 Single Rooms.

What are the Facilities & Services at Insight SBS Ltd?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Insight SBS Ltd to the centre of Sittingbourne?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Insight SBS Ltd to verify any information. View our terms and conditions. Insight SBS Ltd has an Basic Service - more info.