
Brook Court Care Home is everything you would want for your loved ones. People who really care!L C(Daughter of Resident/Service User)



Brook Court Care Home is everything you would want for your loved ones. People who really care!L C(Daughter of Resident/Service User)



Brook Court is a purpose-built care home in Kidderminster that has been recently refurbished to provide a fresh, modern and welcoming environment. The highly trained team delivers a wide range of person-centred care, including residential, dementia and nursing care, as well as short-term respite care and sensitive end-of-life care.
At Brook Court, you will find superbly decorated interiors and attractive gardens. Residents can enjoy a host of luxury facilities, including a...
Care Provided by Brook Court
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Brook Court for full pricing details and T&Cs.
Contact Brook Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Emma Metzger-Minns(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Parking
- Parking on-site
Brook Court Reviews (103)
Brook Court has a Review Score of 9.9 (9.858) out of 10, based on 20 reviews in the last 2 years.
Over all time Brook Court has 103 reviews.
My mother in law continues to receive fantastic care on the dementia unit at Brook Court. Her needs are well met and communication from the staff is excellent. Food is varied and nutritious and her room is cleaned daily. She enjoys minibus trips with the activity staff and also the namaste sessions offered.
Reception staff are friendly and helpful.Management are approachable and available for chats and any minor issues. Brook Court keeps us involved with updates and refurbs that are planned.
We are lucky to have them all.
And allowing the dog to visit is a really nice touch
From our first contact with Brook Court we were met with kindness, consideration and reassurance. The decision to place a loved one in residential care is one of the most difficult experiences in life. Everyone at Brook Court has helped us through this, showing empathy and care. Walking into Brook Court now feels like coming home. The bright, positive atmosphere and lovely surroundings lift the spirit. Every single member of staff are amazing and professional. We know that our loved one is so well looked after. A five star experience.
Thank you so much for your incredibly kind and thoughtful review. We truly understand how difficult the decision to move a loved one into residential care can be, and it means a great deal to know that our team was able to support and reassure you throughout that journey.
Hearing that Brook...
She has been treated with compassion and empathy since arriving ,after a very difficult time spent in hospital .
The staff always treat her as an individual, they have been kind and supportive to help her adjust to living within a care setting. Every staff member we have encountered from the reception team, the care staff, nurses, administration team, domiciliary team ,catering and management are always kind and courteous and reactive to any concerns or issues that we raise.
There is always a choice of food available to accommodate dietary requirements, as well as snacks and fruit . The cafe is a great place to meet up with others.
Mum is encouraged to participate in the social activities taking place , of which there are many. There are also 1:1 sessions if she is not able to participate in the group activities.
Thank you all for making a very distressing time more bearable and for looking after mum so well
Our team works hard to ensure every resident is treated...
Carers are very thorough. Food very good. Activity girls are very good.
Home has been refurbished to a high standard.
We're so pleased to hear our residents are cared for with dignity and that you value the dedication of our carers. It's great to know you enjoy the food, activities, and our recent refurbishment. Your kind words mean a lot to us and inspire our team to keep delivering the highest standard of care.
Since our initial visit at the end of November to my sister moving to Brook Court a few days ago, our impression has been that. we have made the right choice; she seems very content, safe and well looked after. The home is most impressive, her room is lovely and the staff are both kind and attentive. Meals appear to be of a very high standard, offered either in rooms or in pleasant dining rooms. Visitors are extremely welcome outside .meal times and are bound to be impressed by the facilities and helpful staff. Everything has been truly "five star", although we have yet to experience the full range of activities offered. We fully recommend
Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that your sister feels content, safe, and well cared for at Brook Court. It's truly rewarding to know that our team's kindness and attentiveness, along with the quality of our facilities and dining...
Mom has resided there for 5 weeks now, and tells me she has not left a bite of food, the meals are of exceptional quality and she is thoroughly enjoying them.
Mom is enjoying attending all the activities, and has made new friends. After 6 years housebound and living alone for the last 4 this is wonderful for her.
Brook court staff are friendly, professional, and supportive.
Mom and I are looking forward to the summer months when we can fully appreciate the beautiful landscaped gardens and the opportunity to sit outside on her patio area.
Overall an extremely positive experience and we are both very happy with Moms care and quality of life at Brook court.
Thank you so much for taking the time to share your experience. We're thrilled to hear that both you and your mom are so happy with the care at Brook Court. It's wonderful to know she is enjoying the meals, activities, and making new friends especially after such a long time being housebound....
Activities are optional, but families are welcomed to take part too. A plan for the week is on the notice board so we can be involved.
On days that i can't visit her, i love that i can see what my Mum has or hasn't been up to by using an app to read and view comments and photos. We can also send in photos and messages.
Activities can be crafts and artwork, entertainers and minibus outings.
We feel so lucky as a family to have found Brook Court.
Thank you so much for sharing such a thoughtful and detailed review. We're delighted to hear that Brook Court feels like the perfect homely setting for your mum. Creating a welcoming and supportive environment is at the heart of everything we do, so it's wonderful to know that the coffee shop area,...
Mom moved to Brook Court in June 2025. She was discharged from hospital and moved straight to Brook Court. All the staff are wonderful, caring and supportive. No matter how many questions I ask I always have a quick response.
Thank you for sharing your feedback. We're so pleased to hear that your mom's transition from hospital to Brook Court has been a positive experience. Our team works hard to provide caring and supportive service, so it's wonderful to know that you feel well-informed and reassured by the quick responses to your questions.
Brook Court Care Home is absolutely wonderful. From the moment you step through the doors, there's a true sense of calm and kindness. The staff are not only experienced but incredibly compassionate-they go above and beyond every single day. The home itself is immaculate, with beautifully maintained gardens that bring so much joy and peace to residents and visitors alike. It really feels like a community, full of heart and dignity. We couldn't ask for better care.
What beautiful words! We strive to give the very best of care here at Brook Court and the well being of the residential family here is paramount to our team. Hearing that this has shown- through during your visits here is so reassuring. We hope this will give confidence to others who are requiring care in the future. Thank you so much for sending this review.
The Manager clearly leads her team in a very positive way and upholds a caring and person centred philosophy. The Care staff and Nurses are attentive and thoughtful, seeming to value people as individuals, they are always happy to help, stay positive and with good humour even though they are busy.
The chefs cook brilliant food, including cakes and pastries always available in the cafe area. My Step mum loves her meals, and this is very special for her and us, as she hasn't properly enjoyed food for nearly 7 years.
All involved acknowledge and support individual choice. Well done team, you're genuinely doing a great job.
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Brook Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
In April this year my mother required a period of respite due to a infection impacting her underlying condition of dementia. After frantically trying to obtain help from her GP and other services, Brook Court came to the rescue. All the staff and care have been exceptional. Would highly recommend. Unfortunately it was not financially viable to keep mom there permanently in long term care due to the high fees.
Brook court looked after my sister in her final days, which because of their care, love and companionship was actually 4weeks. Her care was second to none and nothing was too much trouble x My only regret is not finding this place sooner for her x Thank you so much to all involved in my sisters care and to the love that was shown us both x
The facilities and staff at Brook Court were lovely and mum was very well cared for. We were made to feel very welcome whenever we visited.
Thank you so much for taking the time to write this review. I truly does give other families confidence to seek care for loved ones when needed. We feel privileged to have been chosen to care for your lovely Mother and your kind words mean a great deal to our team. Thank you.
We have always been extremely happy with the care and compassion our daughter has experienced at Brook Court. From the cleaners, the cooks and all the care staff and support staff. They all, without exception, go the extra mile to ensure that our daughter is well looked after and cared for.
Kind Regards
All the family
Brook Court is a homely place. Nothing is too much trouble from the manager, staff, carers, maintenance + housekeeping. Staff are very caring treating all of the residents with dignity and respect. Always there for you when you need them. Home always clean and tidy. Activity team are very good and caring. Cafe area is excellent as are the meals in the dining room.
thank you very much for taking the time to leave us feedback about your experience.At Brook Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Our family have no doubt Dad was absolutely in the best place for the last few weeks of his life. He died peacefully. The nursing staff were so kind, gentle and understanding of his last few hours and could not have been more kind and genuine to ourselves during a difficult and sensitive time. We were so lucky to have chosen Brook Court for Dad. Thank you to the staff for their kindness and support.
My father-in-law lived at Brook Court for the last 7 months of his life having moved from another provider we were very unhappy with. The home is always clean and tidy. Meals are catered for individual needs. The staff at Brook Court are really caring, sensitive to need and very respectful of residents, treating them with dignity. It is entirely down to the care that my father-in-law received from the staff that his life was extended beyond what was expected. Staff are approachable, warm and friendly, not only to residents but also to families. I have felt very supported by staff during the difficult time of my father-in-law passing away. Especial thanks to his carers for their kindness during a very sad time for us as a family.
Always a warm welcome into a very friendly atmosphere. Can interact with staff at all levels. Of previous homes visited, Brook Court excels.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Brook Court.
Accreditations
There are no accreditations posted yet for Brook Court.
Meet the Team (1)

I enjoy being part of the team and working shoulder to shoulder with colleagues to face whatever the day may bring. Taking a hands-on approach means I can stay in touch with residents and find out how they are feeling – they are, of course, the most important people here.
I feel incredibly proud of what we do here, seeing residents enjoying their time at Brook Court. I was thrilled to have received five nominations for Deputy Manager of the Year when I was in that role; it meant so much to me.
I make a point of being available to residents, their relatives and colleagues. I enjoy being able to offer support and guidance where I can, but I also recognise how important it is to continue learning.
I decided to join Care UK because of its reputation. I have worked for other healthcare providers, and in my opinion, Care UK is by far the best.
Frequently Asked Questions about Brook Court
What types of Care is Brook Court registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Brook Court have?
There are 67 Single Rooms.
What are the Facilities & Services at Brook Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Brook Court to the centre of Kidderminster?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brook Court to verify any information. View our terms and conditions. Brook Court has an Enhanced Service -more info.