Her care was second to noneK H(Son of Resident/Service User)
Her care was second to noneK H(Son of Resident/Service User)
The Potteries is a luxury, purpose-built care home in Broadstone. The team provides expert residential, dementia and nursing care for respite and permanent residents. They also offer compassionate end of life care.
A short drive from the seaside of Poole in Dorset, residents can enjoy an array of superb, newly refurbished facilities at the home, including a café, cinema room and hair and beauty salon. The home even has its own...
The Potteries is a luxury, purpose-built care home in Broadstone. The team provides expert residential, dementia and nursing care for respite and permanent residents. They also offer compassionate end of life care.
A short drive from the seaside of Poole in Dorset, residents can enjoy an array of superb, newly refurbished facilities at the home, including a café, cinema room and hair and beauty salon. The home even has its own pub.
The team provide high-quality person-centred care. They get to know each resident, creating care and lifestyle plans tailored to their needs, supporting residents to live fun and fulfilling lives at The Potteries.
The Potteries is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
The Potteries is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
Contact The Potteries to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact The Potteries for full pricing details and T&Cs.
The Potteries has a Review Score of 9.8 (9.822) out of 10, based on 43 reviews in the last 2 years.
Over all time The Potteries has 160 reviews.
My father has been a resident at this wonderful care home for the past three and a half years. I have nothing but praise and admiration for the care and attentiveness from all staff, from the manager down to the maintenance staff. I would have no hesitation at all in recommending this brilliant...
My father has been a resident at this wonderful care home for the past three and a half years. I have nothing but praise and admiration for the care and attentiveness from all staff, from the manager down to the maintenance staff. I would have no hesitation at all in recommending this brilliant facility to anyone who felt that a family member or friend would benefit from this home. My appreciation goes out to all at the fabulous Potteries.
My husband and sister have been residents at The Potteries for a few months. Their rooms are light and airy, well maintained and their needs met immediately. During this time I have never heard a member of staff raise a voice or speak disrespectfully to any residents. The The Potteries held an...
My husband and sister have been residents at The Potteries for a few months. Their rooms are light and airy, well maintained and their needs met immediately. During this time I have never heard a member of staff raise a voice or speak disrespectfully to any residents. The The Potteries held an Edwardian Garden Party recently. The staff entered into the spirit of the event- dressing up for the occasion and ensuring they could help as many as possible to attend. The catering was excellent. I could see the care, compassion and dedication they gave to their jobs. It was impressive.
A very pleasant and welcoming atmosphere to visitors too.
A very pleasant and welcoming atmosphere to visitors too.
Mum was only there for 4 days, but how I wish we had come so much sooner. The atmosphere, the warmth, the friendliness, the care, the concern, the room, all of it - all top top marks. Particularly the friendliness and helpfulness of the carers. Mum was not at all well, but the way that she was...
(unable to rate appropriately Activities, as not taken part in - although from what I saw, they looked "good", ie interesting, entertaining).
Very happy stay for 19 days, everyone very helpful and kind. Food excellent, room very nice, laundry good. Nothing to fault. Would not hesitate to stay again and thoroughly recommend The Potteries. Staff wonderful.
Very happy stay for 19 days, everyone very helpful and kind. Food excellent, room very nice, laundry good. Nothing to fault. Would not hesitate to stay again and thoroughly recommend The Potteries. Staff wonderful.
We were fortunate the weather held whilst we were out watching the procession, we hadn't been in long...
We were fortunate the weather held whilst we were out watching the procession, we hadn't been in long before the heavens opened! We all enjoyed ourselves.
This is the first time I have been in respite care, I chose to come to The Potteries to be near relatives who had previously visited the establishment on my behalf and who had been highly impressed with the excellent facilities and friendly staff. During my stay, I was made very welcome, and found...
This is the first time I have been in respite care, I chose to come to The Potteries to be near relatives who had previously visited the establishment on my behalf and who had been highly impressed with the excellent facilities and friendly staff. During my stay, I was made very welcome, and found the staff to be very friendly, caring and attentive, and nothing was too much trouble for them. The food was of high quality and plentiful. a range of activities was available every day. I am in my late forties and suffer from MS and from my short stay here, I would highly recommend The Potteries and Care UK to anyone considering respite care.
My sister spent two weeks at The Potteries in respite care. She is in her late forties and suffers from severe M.S. Every single one of the staff made her feel most welcome and the care and attention she received was second to none. I was extremely impressed with the cleanliness of the whole...
My sister spent two weeks at The Potteries in respite care. She is in her late forties and suffers from severe M.S. Every single one of the staff made her feel most welcome and the care and attention she received was second to none. I was extremely impressed with the cleanliness of the whole establishment, the activities supplied to keep residents and amused and stimulated and the general feeling of happiness throughout. I would have no hesitation in recommending The Potteries to anyone.
Mum has had a wonderful stay. My son and aunt have been visiting and said how well run and caring it is. Thank you for looking after my mum.
Mum has had a wonderful stay. My son and aunt have been visiting and said how well run and caring it is. Thank you for looking after my mum.
Mum had a stroke in December 15 which increased her dementia and anxiety. She was sectioned under the Mental Health Act and sadly was unable to return home. The Pottery staff have been brilliant. I cannot thank them enough for the care they give to Mum and emotional support to me during this time....
Mum had a stroke in December 15 which increased her dementia and anxiety. She was sectioned under the Mental Health Act and sadly was unable to return home. The Pottery staff have been brilliant. I cannot thank them enough for the care they give to Mum and emotional support to me during this time. Mum is still very unsettled and a challenge to care for but they treat her with respect and maintain her dignity.
Found that the care received by my mother was excellent. This made a difficult time for her and her family easier knowing she was being very well looked after. The management team, as well as the care nurses, are a credit to Care UK, The Potteries.
Found that the care received by my mother was excellent. This made a difficult time for her and her family easier knowing she was being very well looked after. The management team, as well as the care nurses, are a credit to Care UK, The Potteries.
I enjoyed my stay at The Potteries. I wish my health was better so I could have done more of the things that was on offer. Staff were very good and helpful.
I enjoyed my stay at The Potteries. I wish my health was better so I could have done more of the things that was on offer. Staff were very good and helpful.
My mother is very content and settled at The Potteries. The staff are very welcoming to us as a family and my mother responds to the staff with smiles and limited conversation. She is always clean, enjoys her food and takes part in some of the activities. Her room, bathroom and bedding are always...
My mother is very content and settled at The Potteries. The staff are very welcoming to us as a family and my mother responds to the staff with smiles and limited conversation. She is always clean, enjoys her food and takes part in some of the activities. Her room, bathroom and bedding are always clean with no unpleasant odors. We are kept well informed of her well being. The only criticism would be the personal laundry- blouse, skirts and knitwear get quickly run through hot washing which is understandable but costly.
We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the care home manager at the home to get in touch and discuss any concerns with you in person.
The care home is fist class in all aspects.
The care home is fist class in all aspects.
I love The Potteries for my Mums care, it is excellent, any time of the day I go she always looks clean, not always happy but that's her condition. All the girls are always pleasant and helpful and all get on well together. When I feel a bit tearful about my mum they make me a cup of tea and give...
I love The Potteries for my Mums care, it is excellent, any time of the day I go she always looks clean, not always happy but that's her condition. All the girls are always pleasant and helpful and all get on well together. When I feel a bit tearful about my mum they make me a cup of tea and give me their complete understanding.
We have always been impressed by the warm welcome and the ability to have a meal/light snack at the care home as we travel from London. Mother is always clean and freshly groomed and seems very happy. Staff always communicate effectively if there is a problem.
All the staff are kind, happy and...
We have always been impressed by the warm welcome and the ability to have a meal/light snack at the care home as we travel from London. Mother is always clean and freshly groomed and seems very happy. Staff always communicate effectively if there is a problem.
All the staff are kind, happy and caring towards the residents on mothers floor. Mother is no longer able to communicate verbally but staff are able to interpret her needs and requirements and we feel her care and the quality of support she receives is outstanding.
Knowing that my husband is so well cared...
Knowing that my husband is so well cared for at The Potteries gives me great peace of mind.
I cannot recommend The Potteries highly enough. My mother is staying in The Potteries, the food is out of this world, all home cooking. The staff are the most wonderful people I have ever met. The nurse even does mum's nails. They are so kind and caring. All the office staff are so helpful and...
I cannot recommend The Potteries highly enough. My mother is staying in The Potteries, the food is out of this world, all home cooking. The staff are the most wonderful people I have ever met. The nurse even does mum's nails. They are so kind and caring. All the office staff are so helpful and nothing is too much trouble. There are not enough words to describe how wonderful this home is, it is definitely 5 star and more.
In the last few days of her life the staff were genuinely concerned and made sure she was as comfortable as possible. On...
It was their personal attentiveness that took us by surprise, they all cared so much knowing this was the end of her life.Their compassion was personal. I really cannot thank you all enough.
My father is in The Potteries also, their care and concern for him during and after mum's death was of the utmost highest level. I would recommend the Potteries Care home to anyone. All the staff are lovely.
Since my nan has lived here she has been looked after very well, staff are so caring.
Since my nan has lived here she has been looked after very well, staff are so caring.
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A Care UK colleague has raised £310 for PTSD UK after organising a bake sale at the provider's Colchester based Support Centre, with the total boosted through Care UK's matched...
A Care UK colleague took to the skies to raise money for Parkinson’s UK after being inspired by a resident’s determination to make a difference. Shahvez Tauqir, Customer Relations Manager...
A mother and daughter from a Care UK care home laced up their walking boots and trekked almost 100 miles across the Scottish Highlands to raise thousands of pounds for...
There are no upcoming events for The Potteries.
I began my social care career as a carer and worked my way up. That’s given me a very helpful perspective and understanding of what my team does....
I began my social care career as a carer and worked my way up. That’s given me a very helpful perspective and understanding of what my team does. Even now, I’m always ready to roll up my sleeves and help if the need arises.
I believe that effective care is personalised care. Our team gets to know each resident well. We know what they enjoy doing, and we help them to continue to experience those things.
It’s also vital to keep up-to-date with developments in care so that we can bring benefits to residents. We recently took delivery of a Tovertafel, or ‘magic table’, which uses the latest technology to enable residents to play simple, fun interactive games, either on their own or with others. The tables have proven benefits: helping people who are living with dementia to develop their communication and cognitive skills and mobility.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Potteries to verify any information. View our terms and conditions. The Potteries has an Enhanced Service -what an Enhanced Service includes.