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Care Provided by Cascade (Hurst House)
Type of Service
- Residential Home
- For a maximum of 8 Service Users
Primary Care Categories
- Learning Disability / Autism
- Younger Adults
Length of Stay
- Permanent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Cascade (Hurst House) to confirm what's included and get a personalised quote
Funding Types Accepted
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cascade Ltd
- Private Owned
Person in charge
- Ecaterina Popa (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (8)
Parking
- parking onsite
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Cascade (Hurst House) Reviews (5)
8.6
Cascade (Hurst House) has a Review Score of 8.6 (8.625) out of 10, based on 1 reviews in the last 2 years.
Over all time Cascade (Hurst House) has 5 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Cascade (Hurst House)
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Review from C B (Father of Resident) published on 6 June 2025 Submitted via Website•
Overall Experience
My twin autistic sons have resided at Hurst House since its first opening. I was attracted to Hurst House because it replicates the style & set-up of a conventional family home.
Both boys presented with problematic behaviour emerging from the chaos of the Pandemic lockdowns but Hurst strove...
My twin autistic sons have resided at Hurst House since its first opening. I was attracted to Hurst House because it replicates the style & set-up of a conventional family home.
Both boys presented with problematic behaviour emerging from the chaos of the Pandemic lockdowns but Hurst strove hard to address those issues. They quickly realised they would benefit from having adjacent rooms.
The boys have settled in very well at Hurst & unless they are ill always seem very happy. One likes to go out regularly while likes to stay home, which is catered for. They also have regular holidays organised by the staff.
I have always found staff very welcoming & friendly. They encourage family visits. It is easy to communicate with managers & they keep parents in the loop with information. On the rare occasions a concern arises, they respond promptly & proactively.
I like that Cascade is able to retain staff and facilitate their career progression. It provides familiar continuity.
Review from L H (Mother of Resident) published on 29 November 2022 Submitted via Website•
Overall Experience
The care staff are always friendly and warm towards my daughter. My daughter seems happy and comfortable in the home, e.g. she is always happy to return after a home visit and she is using more shared spaces in the home. There is plenty of space in the home which allows her to have her own private...
The care staff are always friendly and warm towards my daughter. My daughter seems happy and comfortable in the home, e.g. she is always happy to return after a home visit and she is using more shared spaces in the home. There is plenty of space in the home which allows her to have her own private space when it is needed, which is important to her. Care staff are knowledgeable of different strategies to use to support her in everyday activities. Communication is generally good between the home and us (as parents). We have on occasion had to advocate on her behalf about certain things relating to her personal care or what she needs - as she cannot ask for things herself. It is important to always put yourself in her shoes about what she needs and how she might be feeling.
Review from Maria G (Mother of Resident) published on 24 November 2022 Submitted via Website•
Overall Experience
My 27-year-old son started living at Cascade (Hurst House) Care Home last October 2021. The transition was bespoke for my son, I feel that the management and staff really listened and took on board my concerns from my son moving there after living at home with me.
The support they gave us was...
My 27-year-old son started living at Cascade (Hurst House) Care Home last October 2021. The transition was bespoke for my son, I feel that the management and staff really listened and took on board my concerns from my son moving there after living at home with me.
The support they gave us was amazing and a very smooth transition, some hiccups to be expected but I felt and still feel comfortable voicing any concerns that I have.
My son has his own brand new flat but spends most of his time socialising with the other young adults that also live at Hurst House.
The atmosphere is amazing and full of life, just like a busy household full of young adults, although I think there are only eight who live there.
Hurst House is also a registered school with an education room where teachers come in regularly and again a bespoke learning plan for each individual.
Hurst House is a bright, spotless, spacious house but also has a snug/sensory room upstairs if anyone wants to relax and chill out.
The support they gave us was amazing and a very smooth transition, some hiccups to be expected but I felt and still feel comfortable voicing any concerns that I have.
My son has his own brand new flat but spends most of his time socialising with the other young adults that also live at Hurst House.
The atmosphere is amazing and full of life, just like a busy household full of young adults, although I think there are only eight who live there.
Hurst House is also a registered school with an education room where teachers come in regularly and again a bespoke learning plan for each individual.
Hurst House is a bright, spotless, spacious house but also has a snug/sensory room upstairs if anyone wants to relax and chill out.
Everyone seems so happy there.
Review from Julian G (Father of Resident) published on 17 November 2022 Submitted via Website•
Overall Experience
I was collecting my son for a home visit and I was impressed with the way the staff cared for him, nothing is too much trouble and he obviously realised that he loves his home and is very settled. The home organised his day with plenty of variety, he is engaged with all the staff and residents and...
I was collecting my son for a home visit and I was impressed with the way the staff cared for him, nothing is too much trouble and he obviously realised that he loves his home and is very settled. The home organised his day with plenty of variety, he is engaged with all the staff and residents and he seems very happy, this is very comforting for his family.
Review from Joanne B (Mother of Resident) published on 17 November 2022 Submitted via Website•
Overall Experience
My son has been living at Cascade (Hurst House) Care Home for eighteen months. He shows, at times, very challenging behaviours and becomes very anxious and scared.
He moved from a home where he lived for nine years and was very settled. The transition from there to Hurst House was a difficult one...
My son has been living at Cascade (Hurst House) Care Home for eighteen months. He shows, at times, very challenging behaviours and becomes very anxious and scared.
He moved from a home where he lived for nine years and was very settled. The transition from there to Hurst House was a difficult one for him but the transition between the old home and Hurst was planned professionally and with the most care for my son. And since that day the level and the right mix of professionalism and genuine care and support for my son has remained a constant. There have been changes in staff and residents join during the last eighteen months and they have put everything in place to make sure my son dealt with these changes, he was supported so beautifully.
The management and staff are all as one. They are a team, from a family's perspective, that works together to give our young people the best life possible.
He moved from a home where he lived for nine years and was very settled. The transition from there to Hurst House was a difficult one for him but the transition between the old home and Hurst was planned professionally and with the most care for my son. And since that day the level and the right mix of professionalism and genuine care and support for my son has remained a constant. There have been changes in staff and residents join during the last eighteen months and they have put everything in place to make sure my son dealt with these changes, he was supported so beautifully.
The management and staff are all as one. They are a team, from a family's perspective, that works together to give our young people the best life possible.
You walk into Hurst House and are greeted by big smiles from staff and residents alike. My son in turn continues to smile thanks to them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 December 2025Overall
Outstanding
Outstanding
- CaringGood
- EffectiveOutstanding
- ResponsiveGood
- SafeOutstanding
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Cascade (Hurst House)
What types of Care is Cascade (Hurst House) registered for?
Learning Disability / Autism, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cascade (Hurst House) have?
There are 8 Single Rooms.
What are the Facilities & Services at Cascade (Hurst House)?
Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cascade (Hurst House) to the centre of Norwich?
3.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cascade (Hurst House) to verify any information. View our terms and conditions. Cascade (Hurst House) has a Basic Service -what a Basic Service includes.