Farnham Mill Nursing Home is committed to the highest standards of service and care, within a friendly and happy, family-run setting. It specialises in Nursing, Dementia, Parkinson's and End-of-life care. The Home is rated as Good Overall by CQC.
Its aim is to provide the highest level of care for residents, in a dignified and compassionate way. With the best facilities and equipment, in a comfortable home with highly trained, experienced...
Care Provided by Farnham Mill Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Farnham Mill Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
-
Local Authority - NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Woodlands & Hillbrow Ltd
- Private Owned
Person in charge
- Sahlee Epi (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (55)
- Couples/Companion Rooms with ensuite Wet Room (5)
Visiting
- Visitors welcome, no time restrictions
Parking
- On site parking
Farnham Mill Nursing Home Reviews (205)
Farnham Mill Nursing Home has a Review Score of 9.9 (9.882) out of 10, based on 81 reviews in the last 2 years.
Over all time Farnham Mill Nursing Home has 205 reviews.
A home that we feel truly cares for Mum and also us and her friends. Somewhere that even when visits are tough, you leave feeling comfort with the care and friendliness provided and a feeling that this is a home for residents and a very special place for family and friends to visit.
We are very pleased your mum is happy in the home and that you feel comfortable when you visit. Thank you for taking the time to do a review of the home and team at Farnham Mill.
My father was a resident at Farnham Mill Nursing Home care home from January to August 2023.
We chose Farnham Mill because it felt right for my father and for us as a family knowing that he would be receiving the best care in a lovely setting.
From the moment we arrived special care measures for his Parkinson’s condition were put in place. We always felt he was cared for with great dignity and respect and the care team made every effort to get to know him and what made him feel at home.
The team were a great support to our family and made us feel welcome at all times. Dad loved the food and care teams and we felt comfortable knowing he was cared for both physically and emotionally.
We were given time and space to be with Dad when he passed away in August but knew they were there to catch us and support us at the end of his life.
The staff go out of their way to look after our precious family members when we are no longer able to care for them ourselves. We are truly grateful to everyone.
Thank you very much for your kind review. Your father is missed by all the team at Farnham Mill. We are so pleased he was loved his time with us.
The staff are caring and committed to ensuring that the residents are happy and settled. The events they put on to entertain are fabulous as they range from flower arranging to live singers to dress-up BBQs. Something for everyone. The bedrooms are well-kept and always clean. I am so pleased that my dad is here. From the moment you walk through the door to when you sign out my visit is greeted with warmth and understanding. I get regular check-ins with the nursing staff about my father. Regular communication from the staffing team and a weekly photo update on what has been going on. Just super.
All the team will really appreciate your kind, thoughtful review of their hard work and the team in general. We are so pleased your father is happy and that you feel welcome when you visit. Thank you.
Mum had Alzheimer’s and lived at Farnham Mill for just over 2 years. She settled in quickly thanks to the genuine care of all the staff. The variety of activities was impressive, and Mum particularly loved it when animals were brought in to visit. We were sent weekly emails with photos of what she got involved in, and she always said, completely unprompted, that she liked living there and that the staff were lovely. The home is bright and airy and was purpose-built, with a lovely garden that includes a duck pond which Mum loved to watch. Towards the end of her life, they ensured she was out of hospital and back at the home where she was well cared for, and the staff were so kind to her and to us. We were given a scrapbook filled with photos of Mum during her stay, a lovely memento, and three members of staff came to her funeral. I can’t thank the staff enough for the genuine love and care they gave Mum, and I wouldn’t hesitate to recommend Farnham Mill Nursing Home to others.
Thank you for doing the review for Farnham Mill. It is always nice and good for staff morale to receive such positive reviews as it does make them feel appreciated. We also pay a bonus for the number and score.
Everyone at Farnham Mill misses your mum. She was a lovely lady, we were very lucky...
Mum’s needs have always been put first and all staff have been extremely friendly and helpful to us.
All of the team are really appreciative of this lovely review of Farnham Mill. We are pleased your mum has chosen Farnham Mill as her home. Thank you for doing this review.
The deputy manager visited Mum in the hospital and managed to get her discharged back to the home where she was cared for so well until she passed away. This was so much appreciated, as, without that intervention, Mum would probably have passed away in the hospital.
Altogether, this home is amazing, and I would definitely recommend it for your loved ones.
Thank you so much for taking the time to do this lovely review for Farnham Mill. The team will be pleased to read your kind words. Your mum is missed.
She is very well cared for - always well dressed, clean and there are lots of activities to keep her busy.
The staff are all friendly. I am always welcome and can visit anytime, night or day.
Thank you for your thoughtful, kind review of the team at Farnham Mill. They will be very pleased to read it. We are so pleased your aunt is comfortable at Farnham Mill.
Friendly staff with a good variety of activities for the residents. Families are kept up-to-date with regular feedback on the residents' welfare and weekly newsletters. The environment is usually clean and welcoming.
Thank you very much for taking the time to do a review for Farnham Mill. All of the team really appreciate that their hard work is noticed.
I do heartily recommend Farnham Mill. Everyone of the staff was very caring.
All the team will love to see your kind review. We all miss your husband and your visits to Farnham Mill. Thank you.
Dad was a resident at Farnham Mill Nursing Home. He was lucky enough to call it his home for 15 months. The nursing staff consistently kept me up to date with issues and concerns and through regular high-quality care could foresee medical issues and deal with them. The food was excellent with the serving team knowing each resident's requirements. The team recognised my dad needed serving in the first phase so he could sit and eat with everyone without distraction, and leaving the table.
The food was varied and of excellent quality with frequent drinks and treats between meals. The entertainment team engaged well with residents and every day there were activities to join in and the infamous trolley themes. The surrounding area of the care home ensured a beautiful walkway and covered area to rest and watch the ducks and geese. The end-to-end care of my dad was excellent including the more routine requirements of laundry, cleaning and interaction between residents and Staff.
Your father is missed by all of the team and we are grateful he choose Farnham Mill. I will make sure the team see your lovely review of their dedication to all the residents. Thank you.
Mum was a resident at Farnham Mill Nursing Home for eighteen months. The home has a warm and friendly atmosphere. The modern rooms are bright and airy and there are lovely gardens and a duckpond which mum enjoyed. The lovely reception team are very welcoming and always very helpful. The nursing team and carers were brilliant and always tried to make sure mum was comfortable and she was well looked after. We found them helpful in dealing with any questions we had and were kept well informed. The activities team put much thought into the activities with lots going on. Mum enjoyed visiting the weekly hairdresser. We found the chef and catering team always tried to accommodate her needs. Her room and clothes were kept clean and tidy. Mum was always treated with care and kindness and we were well supported too. Mum recently passed away and we can't thank all the lovely staff enough for all they did for mum and for us, as a family, it is very much appreciated.
Thank you for your kind words about the different teams within the home, everyone misses your mother and we are so happy she choose to be with us at Farnham Mill. Your review will go up in the staff room for all to read it.
I would happily recommend Farnham Mill.
All the team at Farnham Mill feel it has been an honour to care for your mum and miss her. Thank you for taking the time to do a review all the team will be really touched to read it.
Couldn’t ask for better care for my dad. Such a relief knowing he is happy and comfortable. He is always clean and well-presented with hygiene and clothes. His room is always clean and tidy with all of his comforts around him. The home is always well-maintained and clean. The staff are always happy and welcoming.
Thank you for doing this lovely review for the team at Farnham Mill. Your father is much loved within the home and everyone is drawn to wanting to spend time with him.
Farnham Mill Nursing Home is well-staffed and never uses agency nurses. This means that residents are always looked after by people who know them and their needs and who they know. I believe this is very important as the continuity instils trust and a feeling of security in the residents.
My brother and I are very impressed with the care my father receives and the support that we receive. I have no hesitation in recommending Farnham Mill when it is time to make the decision that your loved one needs professional care.
We are so pleased your father is happy at Farnham Mill. The team will be really happy to read your heartfelt words. Thank you for taking the time.
Very informative first visit for my brother and I when choosing a nursing home for our mum. Every member of staff and the volunteers we meet are so caring, friendly and approachable. The home is exceptionally clean and the grounds are maintained well. I'm updated on Mum's care. It's great to receive updates and pictures of the residents enjoying activities. Because of Mum's lack of ability to communicate, it is heartwarming to see her reach out to hold the hand or hug and smile at all the staff she sees. It is a relief to our family to know that our mum is well cared for.
Thank you for taking the time to do a review for Farnham Mill. All of the team love to care for your mother and they will really appreciate reading your kind words.
Farnham Mill Nursing home provides excellent holistic care for my mother with dementia. The building is purpose-built and provides a safe environment. The care is exceptional and they know the residents so well that they often anticipate their needs. It is a very loving and caring environment. The residents are able to live the lives they want; I believe how they want, without any repercussions which is permanent with dementia patients this allows them to be calm and relaxed and feel safe.
The team will be really pleased to read your kind thoughts and words about their hard work and the care they offer. Thank you for taking the time to do a review.
My 95-year-old aunt has been a resident of Farnham Mill nursing home for over two years. As her nest of kin and her power of attorney, as well as her nephew, I want to say how well she has been looked after at Farnham Mill. All the staff have been consistently professional, caring and supportive, and I know that my aunt could not be in better hands. She has several co-morbidities as well as dementia, which can make her behaviour somewhat unpredictable - but through it all, the Farnham Mill staff have provided me complete confidence that she is in the best possible hands. My aunt now wants to spend most of her time in bed in her room, so while she does not make the most of the Farnham Mill facilities and entertainment, she does really enjoy the visiting hairdresser. At some point, my aunt will reach the end of her life, and I have regular meetings with the management of Farnham Mill to ensure that part of the process is understood and will be managed according to my wishes for my aunt.
Thank you very much for taking the time to do this thoughtful, kind review for the team at Farnham Mill. We feel honoured to be able to care for your aunt.
We could not be happier with the care that Mum is receiving. The staff are amazing: caring, helpful and endlessly positive! Mum is so well cared for. Staff have really got to know her. The home is such a happy place!
Thank you so much for taking the time to do a review for the team at Farnham Mill. They will be so pleased to read your kind words about their care for your mother.
Carers are friendly and attentive at all times.
Food is very good and varied. Personal tastes are catered for.
Rooms are spacious and light.
We were delighted to have found Farnham Mill Nursing Home and are so pleased with the care that my Godmother has received. The staff are always a pleasure to deal with and nothing is ever too much trouble - thank you all so much.
Thank you so much for taking the time to do a lovely review for Farnham Mill. I know everyone loved to care for your godmother. They will be touched to read your kind review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- Posted: Monday 15 Jun 2026We are celebrating our 50th anniversary this year at Woodlands Residential Care home! This special occasion marks five decades of family-led care in Hampshire, started by Gillian Lee. As the...
- Posted: Monday 15 Jun 2026We are so proud to confirm that Farnham Mill has achieved the highest standard on the scale in its most recent Environmental Health Officer (EHO) inspection! A huge thank you...
- Posted: Wednesday 27 May 2026We are proud to celebrate an incredible milestone for our Home Manager, Sahlee Epi, who has dedicated 15 years of outstanding service, compassion and commitment to our homes. Now leading...
There are no upcoming events for Farnham Mill Nursing Home.
Awards / Recognitions (15)
- Recipient: Woodlands & Hillbrow LtdDate: Friday 30 Jan 2026
- Recipient: Woodlands & Hillbrow LtdDate: Wednesday 31 Jan 2024
- Recipient: Woodlands & Hillbrow LtdDate: Tuesday 28 Feb 2023
Meet the Team (14)
I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.
I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.
Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.
Hello, my name is Sahlee, I have worked for Woodlands and Hill Brow since 2011 as a home manager and as a Kings Nurse Specialist. My real passion in life is nursing and caring for the elderly. I specialise in palliative care and tissue viability. It is so important to me that the residents we care for are comfortable and happy and that every day we can help to improve their quality of life.
‘Working as the deputy manager in Farnham Mill NH has enabled me to utilise a wealth of transferable skills developed during my 42yrs nursing experience. I am a strong believer that here’s no real substitute for the intensely rewarding and fulfilling nature of looking after older people. I am very passionate about ensuring residents are provided with attentive and respectful care, at the same time ensuring that they retain their dignity and independence during the latter stages of life.
I love being able to take time to talk, listen and understand what matters to the resident, as It is important that residents can express choices and feel involved in the way their care is planned and delivered. My love of looking after older people enables me to utilise my skills to provide consistent, individualised care and support to residents in a care environment, knowing it makes a difference in the lives of the residents’.
I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.
I have over 25 years of experience in Hospitality, mostly as a chef. Prior to joining Woodlands and Hill brow, I spent 5 years working in a luxury care home in Andover, overseeing the kitchens, housekeeping, activities and maintenance departments. I really enjoy seeing happy residents enjoying their food and having fulfilled lives.
My goal is that my contribution through experience, passion and determination gives everyone living at Farnham Mill the best possible quality of life.
I have worked in the health and social care sector for the last 13 years. Every role has been in and around training and development. Being able to develop our staff to deliver even greater care and service to our residents is something I take great pride in. Woodlands & Hill Brow is a family-run business, and this is one of the main reasons I wanted to move here, away from more corporate roles.
Preparing, cooking and presenting good, tasty, wholesome food has always been my passion. I have cooked since I was very young. What I enjoy most about working in Care and cooking for the older generation is the interaction with the residents and the creation of personalised foods they will enjoy the most. While always being aware of hydration, taste, nutrition and the resident's personal enjoyment of the food.
I have been working at Farnham Mill as a front-of-house receptionist.
I worked for a well-known high street bank but changed my career which was inspired by my mum’s Alzheimer’s diagnosis and the impact it had and still has on my family’s lives. I am passionate about and love my role at Farnham Mill. To see families being able to spend time together is my real inspiration and to be able to spend time with our residents is a real privilege on a day-to-day basis.
I joined Farnham Mill in July 2018 and feel proud of my role as activities coordinator.
My passion is making our residents happy and I believe this is part and parcel of good care.
My job as activities coordinator allows me lots of opportunities to do this, through organising lots of different activities and trips that our residents enjoy. These include arts and crafts, quiz's, trips out to the pub, shopping and to garden centres. Plus lots of musical performances.
I am the Senior Nurse and Clinical Lead at Hill House. I joined Woodlands and Hill Brow Ltd in 2019, after working in a number of other nursing homes previously. I was drawn to Farnham Mill because I had heard about how the company offer outstanding care to their residents and takes care of its staff.
On a personal level, I have always been passionate about caring for the elderly, especially those with dementia. It is my belief our residents should receive excellent nursing care and I am proud to be part of the outstanding team at Farnham Mill.
I have worked with the Woodlands and Hill Brow group for more than 5 years, working my way up to Senior Nurse. I work with a great team of management, carers and domestic staff. I am particularly passionate about caring for residents with dementia. I enjoy working together to ensure our lovely residents are happy and cared for in every way possible.
I have worked for Woodlands and Hill Brow since 2018, first at Hill House as a carer and when Farnham Mill was built, I transferred over. I love working in such a beautiful purpose built, nursing home. The home allows us to provide the best possible care for our lovely residents. I also enjoy working with such a dedicated team of carers, nurses and management who all put the residents happiness and care first.
My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Farnham Mill Nursing Home to verify any information. View our terms and conditions. Farnham Mill Nursing Home has an Enhanced Service - more info.