Farnham Mill Nursing Home

Delighted with the care received since my father moved in a couple of months ago. My father and his close family are always made extremely welcome - the staff on the door always remember all of our names, and always get up to help my disabled mother open the door when she visits as soon as they see her approaching. Attention was taken to fully understand all of my father's care needs, in particular special diet. During the settling-in period as staff got to know my father they constantly adjusted and added to the detailed care plan to make sure everything was exactly as he liked down to the tiny details – for example, the TV put on for him daily onto channel he likes and tea served without too much milk! They even allowed us to host a small celebration event for my parent's 60th wedding anniversary and when we turned up with our food (as agreed) we found they had laid out the room beautifully with flowers and set out the table for everyone in the family. Cannot recommend them enough.

Excellent care and support delivered by very kind and professional staff.

My papa is very happy here! There are lots of activities to keep him entertained and interactive with staff and other residents. Very well looked after, staff are very friendly. The family feel very included and informed in his care. The care home puts on great family days for all!

My father was a resident at Farnham Mill Nursing Home for 21 months and he received the best of care. He loved his bright, spacious room and the communal areas. He really enjoyed the gorgeous gardens and waterway, taking great delight in watching the bird life. The staff across all areas are exceptional, treating him with great care and kindness. The level of care adjusted seamlessly as his needs increased on his Dementia journey. We were hugely grateful he got to spend his final days in such a warm, caring environment, surrounded by people who became like family, caring for not only my father but the extended family as we struggled with this difficult disease. We cannot praise Farnham Mill and all the staff more highly, thank you all so much.

It’s given me my faith back that there are some lovely care homes out there. A huge thank you to the entire staff at the Farnham Mill who make this the wonderful place it is!

A home that we feel truly cares for Mum and also us and her friends. Somewhere that even when visits are tough, you leave feeling comfort with the care and friendliness provided and a feeling that this is a home for residents and a very special place for family and friends to visit.

My father was a resident at Farnham Mill Nursing Home care home from January to August 2023.

We chose Farnham Mill because it felt right for my father and for us as a family knowing that he would be receiving the best care in a lovely setting.

From the moment we arrived special care measures for his Parkinson’s condition were put in place. We always felt he was cared for with great dignity and respect and the care team made every effort to get to know him and what made him feel at home.

The team were a great support to our family and made us feel welcome at all times. Dad loved the food and care teams and we felt comfortable knowing he was cared for both physically and emotionally.

We were given time and space to be with Dad when he passed away in August but knew they were there to catch us and support us at the end of his life.

The staff go out of their way to look after our precious family members when we are no longer able to care for them ourselves. We are truly grateful to everyone.

The staff are caring and committed to ensuring that the residents are happy and settled. The events they put on to entertain are fabulous as they range from flower arranging to live singers to dress-up BBQs. Something for everyone. The bedrooms are well-kept and always clean. I am so pleased that my dad is here. From the moment you walk through the door to when you sign out my visit is greeted with warmth and understanding. I get regular check-ins with the nursing staff about my father. Regular communication from the staffing team and a weekly photo update on what has been going on. Just super.

Mum had Alzheimer’s and lived at Farnham Mill for just over 2 years. She settled in quickly thanks to the genuine care of all the staff. The variety of activities was impressive, and Mum particularly loved it when animals were brought in to visit. We were sent weekly emails with photos of what she got involved in, and she always said, completely unprompted, that she liked living there and that the staff were lovely. The home is bright and airy and was purpose-built, with a lovely garden that includes a duck pond which Mum loved to watch. Towards the end of her life, they ensured she was out of hospital and back at the home where she was well cared for, and the staff were so kind to her and to us. We were given a scrapbook filled with photos of Mum during her stay, a lovely memento, and three members of staff came to her funeral. I can’t thank the staff enough for the genuine love and care they gave Mum, and I wouldn’t hesitate to recommend Farnham Mill Nursing Home to others.

Mum’s needs have always been put first and all staff have been extremely friendly and helpful to us.

Altogether, this home is amazing, and I would definitely recommend it for your loved ones.

The staff are all friendly. I am always welcome and can visit anytime, night or day.

Friendly staff with a good variety of activities for the residents. Families are kept up-to-date with regular feedback on the residents' welfare and weekly newsletters. The environment is usually clean and welcoming.

I do heartily recommend Farnham Mill. Everyone of the staff was very caring.

Dad was a resident at Farnham Mill Nursing Home. He was lucky enough to call it his home for 15 months. The nursing staff consistently kept me up to date with issues and concerns and through regular high-quality care could foresee medical issues and deal with them. The food was excellent with the serving team knowing each resident's requirements. The team recognised my dad needed serving in the first phase so he could sit and eat with everyone without distraction, and leaving the table.

The food was varied and of excellent quality with frequent drinks and treats between meals. The entertainment team engaged well with residents and every day there were activities to join in and the infamous trolley themes. The surrounding area of the care home ensured a beautiful walkway and covered area to rest and watch the ducks and geese. The end-to-end care of my dad was excellent including the more routine requirements of laundry, cleaning and interaction between residents and Staff.

Mum was a resident at Farnham Mill Nursing Home for eighteen months. The home has a warm and friendly atmosphere. The modern rooms are bright and airy and there are lovely gardens and a duckpond which mum enjoyed. The lovely reception team are very welcoming and always very helpful. The nursing team and carers were brilliant and always tried to make sure mum was comfortable and she was well looked after. We found them helpful in dealing with any questions we had and were kept well informed. The activities team put much thought into the activities with lots going on. Mum enjoyed visiting the weekly hairdresser. We found the chef and catering team always tried to accommodate her needs. Her room and clothes were kept clean and tidy. Mum was always treated with care and kindness and we were well supported too. Mum recently passed away and we can't thank all the lovely staff enough for all they did for mum and for us, as a family, it is very much appreciated.

I would happily recommend Farnham Mill.

Couldn’t ask for better care for my dad. Such a relief knowing he is happy and comfortable. He is always clean and well-presented with hygiene and clothes. His room is always clean and tidy with all of his comforts around him. The home is always well-maintained and clean. The staff are always happy and welcoming.

My brother and I are very impressed with the care my father receives and the support that we receive. I have no hesitation in recommending Farnham Mill when it is time to make the decision that your loved one needs professional care.

Very informative first visit for my brother and I when choosing a nursing home for our mum. Every member of staff and the volunteers we meet are so caring, friendly and approachable. The home is exceptionally clean and the grounds are maintained well. I'm updated on Mum's care. It's great to receive updates and pictures of the residents enjoying activities. Because of Mum's lack of ability to communicate, it is heartwarming to see her reach out to hold the hand or hug and smile at all the staff she sees. It is a relief to our family to know that our mum is well cared for.