Newbury Grove

370 London Road, Newbury RG14 2QH
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9.9 96 Reviews
  • Newbury Grove, Newbury
Newbury Grove offers quality nursing, dementia and residential care on a permanent and short-term basis.

The home is close to Newbury town centre in a pleasant residential area, and is arranged into smaller suites with stylish dining rooms and lounges on each floor. Each en-suite bedroom is individually designed, and there are five apartments for couples.

The luxury facilities include a hair and beauty salon, a cinema room and a welcoming café that's perfect for a chat over tea and cake. Outside there are beautiful, wheelchair-friendly, landscaped gardens to enjoy.

The friendly lifestyle team organises group and one-to-one activities that are tailored to residents' interests.
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Care Provided by Newbury Grove

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Wheelchair Access
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1776
  • Self-Funded Residential Dementia Care: from £1871
  • Self-Funded Nursing Care: from £2041
  • Self-Funded Nursing Dementia Care: from £2136
  • RESPITE Self-Funded Residential Care: from £2131
  • RESPITE Self-Funded Residential Dementia Care: from £2245
  • RESPITE Self-Funded Nursing Care: from £2449
  • RESPITE Self-Funded Nursing Dementia Care: from £2563

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Newbury Grove for full pricing details and T&Cs.

Contact Newbury Grove to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Newbury Grove to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Adarsh Kurian (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Newbury Grove Reviews (96)

9.9

Newbury Grove has a Review Score of 9.9 (9.919) out of 10, based on 23 reviews in the last 2 years.
Over all time Newbury Grove has 96 reviews.

Overall Experience
  • 82
  • 11
  • 3
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Date Published
  • 96
  • 8
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  • 23
  • 73
Reviewer Connection to Newbury Grove
  • 34
  • 25
  • 7
  • 7
  • 4
  • 4
  • 4
  • 4
  • 1
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  • 1
  • 1
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Total of 96, showing 1-20
Review from Katherine S (Daughter of Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved in at the beginning of March and settled in very easily. He's enjoying the food and many of the activities. If the weather allows, he loves to sit in the garden. Nothing is too much trouble for any of the staff and I feel like I have been accepted into the Newbury Grove family too!
Reply from Julie Howick, Reviews Team at Newbury GroveThank you Katherine for taking the time to review Newbury Grove. We are thrilled to hear dad is settling into his new home and enjoying our beautiful garden. Our team work hard to deliver tasty food, an array of activities and fantastic care. Knowing that you and dad already feel part of our family warms our hearts.
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Review from Jonathan N (Friend of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We really can't sing Newbury Groves praises too high!
Having looked round a few homes we knew NG was the best location but it all hinged on "the feeling". From the moment we met Julie, that feeling grew as we wandered around. The staff were all so friendly and Julie was so caring and understanding
of the choice we were making and what was right for Ben. No selling, no just agreeing with what we said, but a kind and listening approach that made us relax and no we had found the right place.
Wumi visited Ben in hospital and he was immediately at ease and ready to go!! The communication with the hospital pre discharge, not an easy ask, was seamless and he duly arrived.
It is no exaggeration to say that his mood and health improved within a week. He is relaxed and smiling again!
From Adarsh through the chefs and the good food, to the nurses, carers Housekeeping, all have a smile that tells you this is a good place to be!
A gushing review? Yes and only because it is fully deserved!
Reply from Julie Howick, Reviews Team at Newbury GroveThank you Jonathan for taking the time to review Newbury Grove. It is great to hear Ben relaxed as soon as he arrived. As a care provider our team work hard to make the transition into the home is as smooth as possible. We are glad your experience has been positive and thank you for sharing this.
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Review from Alex O (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mother Brigid Foley spent two and a half years as a resident at Newbury Grove. We looked at many Carehomes in Wiltshire and Berkshire and from the first day we knew we had made the right decision with NG. We as a family all agreed that everything about the home exceeded our expectations, Mum was
cared for by the loveliest carers, housekeepers, activities co ordinators, receptionists and an outstanding manager. Mum's room was cleaned meticulously every day, she received the best nutrition, all the meals were to her liking, she always said "I can't fault this place, it's like a 5 star hotel' All the staff got to know her pretty quickly and they made us feel very welcome whenever we visited, which was often and at anytime of the day. We will forever be grateful to all the staff at Newbury Grove and continue to recommend the home to anyone with loved ones that need some extra care. Alex O'Connell
Reply from Julie Howick, Reviews Team at Newbury GroveThank you Alex for taking the time to provide such a wonderful review of Newbury Grove. We pride ourselves on ensuring all our residents are treated as individuals and made to feel like part of our family. Our staff are our biggest asset and reviews like this ensure they receive the recognition they deserve.
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Review from S D (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to Newbury Grove in May 2024. From the first day she was made to feel at home and settled in very well. All members of staff grew to know her in a very timely way and she was soon made to feel like one of the Newbury Grove family. Care was consistently delivered in a caring and
compassionate manner, not just by the nursing staff, but by the activity co-ordinators, catering & administrative staff.
As a family, we were also made feel comfortable and respected by everyone. We underwent regular care review consultations with staff, not just when Mum was resident of the day , but regularly throughout the year. Management were extremely quick in their response to any concerns & reflective learning was very prevalent within the nursing team. I am a retired registered nurse, and I would be proud of the team at Newbury Grove.
Reply from Julie Howick, Reviews Team at Newbury GroveThank you SD for taking the time to review Newbury Grove. We are so pleased you felt mum was cared for in a compassionate manner and you were all welcomed into our family. Given your past experience in the nursing profession you understand what is involved which makes your feedback even more valuable.
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Review from Anthea T (Stepdaughter of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is a wonderful atmosphere of care and kindness at Newbury Grove. All residents are known as individuals and their needs understood. They are treated with dignity and compassion.


The strong management team works alongside the carers ensuring a professional, dedicated and happy atmosphere with

high retention of staff.


The wide range of activities includes craft, gentle exercises, music, and outings in the Home's minibus. If residents prefer, there are 1:1 times.


The delicious and nutritious food provides excellent choice and can be adapted to suit individual circumstances.


A beautiful courtyard garden provides sunny or shaded areas and residents can tend their own raised beds.


The rooms are comfortable, clean, well maintained and all have ensuite wet room facilities.


All together, Newbury Grove is a very special place and I highly recommend it..

Reply from Julie Howick, Reviews Team at Newbury GroveThank you Anthea for taking the time to leave us such a wonderful review. Our team work tirelessly to deliver high standards throughout the home and it is so rewarding for us to see this is being acknowledged.
Team Newbury Grove
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Review from David G (Son of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, Eunice, spent seven years at Newbury Grove, and from the moment she arrived we knew she was in the right place. She was treated not just as a resident, but as a valued individual. The compassion, patience and dignity shown by carers, nurses, catering, activities and management gave our family
enormous reassurance, especially as Mum became more frail. The nursing care was meticulous and professional, but always deeply human. Staff kept me informed, prepared us gently for the end, and handled Mum's final moments with extraordinary sensitivity. The catering team adapted beautifully as her needs changed, ensuring her meals were nourishing, personalised and beautifully presented. Activities staff brought joy, music and connection into her life. In her final days, she was cared for with tenderness and respect. We will always be grateful. Newbury Grove is exceptional.
Reply from Julie Howick, Reviews Team at Newbury GroveThank you very much David for taking the time to leave us feedback about your experience.

At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Knowing you felt Eunice was treated as a valued individual as her care needs changed is so important to us and shows the dedication and hard work of the whole team.

Many thanks the Newbury Grove team.
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Review from G C (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the two years he spent at Newbury Grove Dad received the higest standard of care which adapted well with his changing needs and we were kept well informed of any changes or problems.
My brother and I are extremely grateful that dad's final years were spent in company, comfort, well fed, well
cared for and being able to enjoy the beautiful garden with a cup of tea in hand. This was achieved through the staff's skills, patience, respect and dedication. Adarsh leads a team which genuinely cares about the health and happiness of their residents and their families which was particularly evident and appreciated in the final weeks as Dad was nursed and comforted by people that he knew and knew him.
Newbury Grove is a bright, clean, positive place with excellent facilities, a variety of entertainment and a team of supportive staff all contributing to a happy village atmosphere.
Reply from Julie Howick, Reviews Team at Newbury GroveThank you very much for taking the time to leave us feedback about your dads experience. At Newbury Grove Care Home - Care UK our team set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are glad dad made full use of our beautiful garden. Many thanks the Newbury Grove team
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Review from Mandy H (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a hard decision to move Mum to a care home but Newbury Grove were brilliant with her and us from the start. Mum was treated with love, care and compassion, she loved the staff and the staff loved her. It felt like we had an extended family looking after her, from the housekeeping, to carers and
medical staff, all were looking out for her best interest. Mum enjoyed all aspects of Newbury Grove and joined in with the whole range of activities, as did we, giving her a new lease of life in her last years. She loved her gardening and took over two raised beds in the home garden and enjoyed choosing plants and seeing them grow. We appreciated the level of communication from Newbury Grove from the weekly activity schedule and menu, to the family meetings and monthly reviews from all departments. I would highly recommend Newbury Grove to anyone wanting a warm welcoming safe home for a loved one.
Reply from Coral Elvin, Reviews Team at Newbury GroveHi Mandy H thank you very much for taking the time to leave us feedback about your experience.
At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Newbury Grove Team
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Review from Trudi B (Daughter-in-law of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother/in-law moved to Newbury Grove in July 2023. She was reluctant to leave the familiarity of her own home, despite struggling to look after herself but the kind and caring staff made the passage easier for her.
They treated her with love and respect, helping her through the terrifying onset
of dementia. They cared for her physically, sitting with her when she needed company, painting her nails and brushing her hair when she wanted to look good for her visitors and ensuring she was eating properly when she forgot.
The home has some amazing facilities and there is a wide range of entertainment options available. The setting is very pleasant and clean and there is a lovely garden to sit in, weather permitting. The food is excellent too but best of all, the staff are lovely. They work so hard and are very dedicated.
I can thoroughly recommend Newbury Grove for anyone who wants to find their loved one somewhere safe and nurturing to move to.
Reply from Coral Elvin, Reviews Team at Newbury GroveHi Trudi B (daughter-In-Law Of Resident) thank you very much for taking the time to leave us feedback about your experience.

At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks the Newbury Grove Team
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Review from Stephen B (Son of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5

Newbury Grove is a beautifully maintained & exceptionally run care home, very caring professional staff including registered nurses, always greeted with a smile & friendly conversation when visiting. We booked a tour of Newbury Grove to see for ourselves, also as a comparison visited many
er care homes, but we did not experience anything near as good as what Newbury Grove had to offer, it is an outstanding care home above & beyond anything else that we viewed and experienced. Mum has been a permanent resident for 6 months at Newbury Grove now, she is thriving & has settled in well, with a whole new social life. Staff retention is excellent but also important to engage with the same familiar faces each day. Mum joins in with the various daily activities, she is happy, safe & being well looked after, also eating well with the excellent choice of healthy food on the menu. It is a daunting task choosing the right care home but as a family we could not have wished for anything better.
Reply from Coral Elvin, Reviews Team at Newbury GroveHi Stephen thank you very much for taking the time to leave us feedback about your experience.

At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks the Newbury Grove team
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Review from Graeme M (Son of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
For over six years, my mother was a resident at Newbury Grove, and the experience was always excellent and on the odd occasions it fell short they remedied quickly . The care she received was warm, personal, and genuinely centred around her individual needs, making her feel valued and respected every
day. The food was consistently delicious and well-presented, with attention given to both nutrition and personal preferences - something she always looked forward to. Activities were exceptionally thoughtfully designed on a person-centric basis, ensuring she could engage in things she enjoyed, keeping her mind and spirit active. The staff were welcoming, kind, and always went the extra mile to create a friendly, family-like atmosphere. Underpinning it all was a strong, hands-on leadership team who not only set high standards but also got things done promptly and effectively. I will always be grateful for the care, compassion, and professionalism that made my mother's years there so happy
Reply from Coral Elvin, Reviews Team at Newbury GroveHi Graeme M thank you very much for taking the time to leave us feedback about your experience.
At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Newbury Grove Team
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Review from Ann D (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum received an excellent standard of care at Newbury Grove. Also outstanding empathy, compassion and genuine affection to comfort her throughout difficult times. The staff are wonderful and I am very grateful to them. Also the standard of facilities and cleanliness is excellent. The accessible garden
is lovely and the entertainments and food are great. Highly recommended.
Reply from Coral Elvin, Reviews Team at Newbury Grove Thank you very much for taking the time to leave us feedback about your experience.
At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Newbury Grove Team
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Review from Carole C (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Newbury Grove far exceeded my hopes for a care home for mum and dad in their final years. The loving environment created by all the staff makes it feel like a family, backed up by the professionalism and dedication of the skilled care and nursing staff when needed.
There is a can do attitude around
the home that makes everyday living joyful and much thought goes into the activities and enrichment programme offered to all the residents.
I always found it easy to talk to staff about any concerns I had about my parents health and well-being. I was made to feel part of the team and listened to and I thoroughly appreciated their professional advice as I knew they had my parents best interests at heart.
I wholeheartedly recommend the home to friends I talk to and explain to them how it enhanced the quality of life for my elderly parents.
Reply from Coral Elvin, Reviews Team at Newbury GroveHi Carole thank you very much for taking the time to leave us feedback about your experience.
At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the feedback page of the Care UK website.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Newbury Grove team
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Review from Andrew L (Son of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Newbury Grove Care Home was a good experience throughout. Staff were always attentive and showed appropriate flexibility and skills to reflect Mum's particular needs. The support provided and overall approach in the last few weeks was particularly appreciated.
Reply from Coral Elvin, Reviews Team at Newbury GroveHi Andrew L, thank you very much for taking the time to leave us feedback about your experience.
At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page;

https://www.careuk.com/company/contact/feedback

Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from S H (Wife of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has dementia & moved into Newbury Grove in April 2025 as I could no longer give him the care he so needed. I looked at 8-10 homes & as soon as I visited I knew that this was where I wanted him to be. As with all homes I visited the average age is higher than my husbands years but they have
accommodated him well - everyone knows him - staff and residents - & he is very happy waving to everyone as he wanders around. I need not have worried about the guilt, he is in the best place for both of us. The care is outstanding, nothing is too much trouble. Everyone works with a smile at all times, never have I seen anyone cross or frustrated with the work they do - they all deserve medals for the dedication to their role. I also chose Newbury Grove as they employ nurses. I am reassured that if anything needs urgent medical attention, then it is right there & acted on immediately and I am always kept informed. I am so happy I made the right choice with choosing Newbury Grove.
Reply from Coral Elvin, Reviews Team at Newbury GroveThank you very much for taking the time to leave us feedback about your experience.At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedbackThank you for your time, and we look forward to hearing from you.Many thanks the Newbury Grove team
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Review from J T (Daughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault Newbury Grove Care Home for the incredible care and attention they gave my mum. I moved her to be nearer to me in 2023 and from the moment she arrived the staff treated her with care and respect. The home quickly found out what my mother enjoyed doing, when it was good to engage her in
an activity and when to leave her alone.
The atmosphere at the home is always very positive and the staff are incredibly friendly and genuinely care about the residents wellbeing; not just their physical health but their mental wellbeing too. With this i was also kept well informed about any issues my mum may have had.
Mum loved doing the quizzes that were regularly arranged and the entertainment team work tirelessly to come up with innovative and imaginative activities to stimulate all the residents.
Sadly my mum is no longer with us, but again the staff treated me and my family with such compassion when she passed away. I wouldn't hesitate to recommend Newbury Grove to anyone.
Reply from Coral Elvin, Reviews Team at Newbury GroveThank you very much for taking the time to leave us feedback about your experience.At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedbackThank you for your time, and we look forward to hearing from you.Many thanks the Newbury Grove Team
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Review from S H (Daughter of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful home from home atmosphere where the whole family are made to feel welcome. The staff are amazing , so caring, cheerful and supportive.
A wide range of activities and real thought gone into making each day special.
Reply from Coral Elvin, Home Manager at Newbury GroveThank you very much for taking the time to leave us feedback about your experience.
At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page;

https://www.careuk.com/company/contact/feedback

Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team If you would like to provide us any further specific feedback, please use the form on the following web page;

https://www.careuk.com/company/contact/feedback

Thank you for your time, and we look forward to hearing from you.

Many thanks the Newbury Grove Team
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Review from J P (Daughter of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not fault Newbury Grove Care Home. I moved my Father here from the south coast 2 years ago. From day 1 the carers looked after him incredibly well. Always keeping me informed of the littlest things. The home never smelt 'off', always clean and fresh. The cafe downstairs was always busy, with
bingo games, birthday celebrations, or residents just hanging out! All the staff are incredibly friendly, I got to know them all, carers, entertainers, cooks, handyman - all are so friendly. For a establishment which has to deal with so much death and illness, the general atmosphere is happy, I never felt sad, even in the last days of my Fathers life, everyone was so happy - and so it should be! I would recommend Newbury Grove to anyone.
Reply from Coral Elvin, Home Manager at Newbury GroveThank you very much for taking the time to leave us feedback about your experience.
At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page;

https://www.careuk.com/company/contact/feedback

Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team
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Review from R E (Daughter-in-law of Resident) published on 6 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well where do I start, when my partner and I first came down to view Newbury Grove we were amazed at the homely, friendly feel straight away. Everyone made us feel very welcome. The lovely admission advisor then showed us around, stopping and speaking to her residents on the way. Even the residents
spoke to us, complete strangers. A guided tour that really felt welcoming and like a big hug. From the hair salon to the dining room to the lounges everywhere very clean and tidy but again homely. My mother-in-law came in August after a fall and broken hip and has slowly settled loving all the staff and the wonderful care she gets, including nursing care is amazing. Nothing is too much trouble, always with a smile (and she can be demanding!). We've bought in photos, pictures etc to make the room her own. It was a daunting move for us all but again plenty of care and reassurance for us all as a family. I cannot speak highly enough of the complete care from everyone and would recommend Newbury Grove to anyone.
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  • Treated with Dignity
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Review from C B (Son of Resident) published on 6 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother (aged 96) became a resident at Newbury Grove in August 2024, after leaving hospital as a result of a broken hip. We visited several other care homes in the area before making our final decision. Our first impression of the home when entering the building was how welcoming and friendly all
the staff were. The home was spotlessly clean and it was immediately noticeable how happy and well looked after the residents were. We were greeted by the Homes Admission Advisor, who gave us an extensive guided tour of the home and assisted us in dealing with the admission process. She also ensured that the accommodation offered was the most suitable for my mother's needs. The home offers everything you could possibly wish for. Fantastic in-house nursing care, superb freshly cooked meals, entertainment, hairdressers and of course an excellent team of carers. Not only are the residents well looked after, family and friends are too and have the opportunity to dine with their loved one.
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  • Treated with Dignity
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  • Value for Money
Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Newbury Grove is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.919 for Newbury Grove is calculated as follows: ( (250 Excellents x 5) + (22 Goods x 4) ) ÷ 272 Ratings = 4.919
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Newbury Grove is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (116)

Meet the Team (1)

Adarsh

Adarsh Kurian

Job Title: Home Manager

I am a Registered Nurse with over fifteen years of experience. I lead the entire home team at Newbury Grove, taking responsibility for the smooth running of the home and its facilities to ensure we meet all of the standards required of us.


I appreciate how important it is to residents and their loved ones that they receive regular information and updates about their care, and what’s happening in the home. I’m passionate about keeping everyone updated, including our team, and about celebrating our successes.


One of my favourite parts of the day is spending time with residents and catching up with their families. We’re one big family here at Newbury Grove. I look forward to welcoming you to the home very soon.

Frequently Asked Questions about Newbury Grove

What types of Care is Newbury Grove registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Newbury Grove have?

There are 68 Single Rooms.

What are the Facilities & Services at Newbury Grove?

Wheelchair Access & Residents Internet Access are some of the Facilities & Services.

How far is Newbury Grove to the centre of Newbury?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newbury Grove to verify any information. View our terms and conditions. Newbury Grove has an Enhanced Service - more info.