
outstanding empathy, compassion and genuine affection to comfort her throughout difficult timesAnn D(Daughter of Resident/Service User)



outstanding empathy, compassion and genuine affection to comfort her throughout difficult timesAnn D(Daughter of Resident/Service User)



Newbury Grove offers quality nursing, dementia and residential care on a permanent and short-term basis.
The home is close to Newbury town centre in a pleasant residential area, and is arranged into smaller suites with stylish dining rooms and lounges on each floor. Each en-suite bedroom is individually designed, and there are five apartments for couples.
The luxury facilities include a hair and beauty salon, a cinema room and a welcoming café...
Care Provided by Newbury Grove
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Wheelchair Access
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Newbury Grove for full pricing details and T&Cs.
Contact Newbury Grove to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Adarsh Kurian(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (68)
Newbury Grove Reviews (99)
Newbury Grove has a Review Score of 9.9 (9.923) out of 10, based on 24 reviews in the last 2 years.
Over all time Newbury Grove has 99 reviews.
I can not fault Newbury Grove Care Home. I moved my Father here from the south coast 2 years ago. From day 1 the carers looked after him incredibly well. Always keeping me informed of the littlest things. The home never smelt 'off', always clean and fresh. The cafe downstairs was always busy, with bingo games, birthday celebrations, or residents just hanging out! All the staff are incredibly friendly, I got to know them all, carers, entertainers, cooks, handyman - all are so friendly. For a establishment which has to deal with so much death and illness, the general atmosphere is happy, I never felt sad, even in the last days of my Fathers life, everyone was so happy - and so it should be! I would recommend Newbury Grove to anyone.
At Newbury Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...
Well where do I start, when my partner and I first came down to view Newbury Grove we were amazed at the homely, friendly feel straight away. Everyone made us feel very welcome. The lovely admission advisor then showed us around, stopping and speaking to her residents on the way. Even the residents spoke to us, complete strangers. A guided tour that really felt welcoming and like a big hug. From the hair salon to the dining room to the lounges everywhere very clean and tidy but again homely. My mother-in-law came in August after a fall and broken hip and has slowly settled loving all the staff and the wonderful care she gets, including nursing care is amazing. Nothing is too much trouble, always with a smile (and she can be demanding!). We've bought in photos, pictures etc to make the room her own. It was a daunting move for us all but again plenty of care and reassurance for us all as a family. I cannot speak highly enough of the complete care from everyone and would recommend Newbury Grove to anyone.
My mother (aged 96) became a resident at Newbury Grove in August 2024, after leaving hospital as a result of a broken hip. We visited several other care homes in the area before making our final decision. Our first impression of the home when entering the building was how welcoming and friendly all the staff were. The home was spotlessly clean and it was immediately noticeable how happy and well looked after the residents were. We were greeted by the Homes Admission Advisor, who gave us an extensive guided tour of the home and assisted us in dealing with the admission process. She also ensured that the accommodation offered was the most suitable for my mother's needs. The home offers everything you could possibly wish for. Fantastic in-house nursing care, superb freshly cooked meals, entertainment, hairdressers and of course an excellent team of carers. Not only are the residents well looked after, family and friends are too and have the opportunity to dine with their loved one.
The ambience and the overall feel is lovely, all the staff who I have had the pleasure to meet have been marvellous, and go above and beyond, special people!
A note to the chef, food is fab and nutritious, well done.
It's bright cheerful, and the standard of cleanliness and attention to detail is extremely high.
Well done everyone. (Chef see you Wednesday for cake).
My mother recently passed away having lived at Newbury Grove for 5 years having moved from another home in Newbury which we were unhappy with. The difference in the two homes was remarkable. Newbury Grove had so much more space and felt so inviting from the moment we walked in. My mother was on the Memory Care floor as she had dementia. The home was well managed with the care and dignity of residents being at the heart of everything. Without exception, the quality of care provided was first class and the staff clearly took great pride in their jobs. In the final few days, the palliative care they provided was dignified and considerate to both us as a family and to my mother. We are truly grateful to all the staff at this home and cannot speak more highly of our experience. We currently still have another relative living at the home and are also very happy with their care. I would recommend this care home without reservation to anyone looking for care for themselves or a relative.
It was necessary for Mum to move into a care home and after plenty of research we chose Newbury Grove as it met all our requirements, and we are very pleased we did. From the initial meeting, viewing the room, being shown around the facilities and explaining the different care packages, the whole team were excellent and extremely professional in their approach. Mum was a resident there for a year and during that time she received first-class care and medical support and was encouraged to join in with all the activities. She felt that this was now her home and quickly made friends. I cannot applaud and recommend enough the efforts of the care, support and nursing staff and the first-class attention she received during her time there. Nothing was ever too much trouble, we received regular updates either by phone if more urgent or personally each time we visited and everyone from reception staff to the manager was always available to promptly deal with any requests or issues.
Over the last 14 months my Dad has received outstanding care. The best-managed care home I have been in. And, as an NHS professional and a relative I have been in a few! The chief nursing staff were all outstanding. Each time I visited Dad, someone made an effort to come and say hello and update me. This made a big difference as Dad had dementia. The nursing staff and carers were very professional and kind and supportive. There were a couple who were particularly good at managing Dad when his behaviour was difficult. Even if they weren’t rostered in his area, they would always be available to help if needed. The activities coordinators tried very hard to engage him and encourage him to join in. The environment was lovely, particularly the outdoor space. My feeling is that the retention and recruitment was good, always a reflection of good management and leadership. I particularly appreciated the easy access to the manager. Always said hello and dealt with queries promptly.
My mother recently passed away after spending five happy years at Newbury Grove where she was very well cared for by the wonderful staff. I always looked forward to visiting her as there was a lovely atmosphere, I also appreciated the variety of activities and entertainments that were organised by the team. Big thanks to everyone at Newbury Grove for helping make Mum's later years so happy and comfortable.
My relative stayed stayed in Newbury Grove for five years and was very happy there. The staff took great care of her, became her friends and helped her feel completely at home. In 2023, she turned 100, and the home organised a wonderful party for her. Later that year, her personal funds ran out, and Newbury Grove helped with the transition to state funding, allowing her to continue in the home. When she passed away a few months later, the staff were marvellous in helping with arrangements, including hosting a memorial meeting in the home attended by relatives as well as a good number of the staff who cared for her. Thank you Care UK and the staff at Newbury Grove for helping make her later years so happy and comfortable.
There is always a wide variety of activities each week for residents to participate in and regular visitors providing musical entertainment. Throughout the year, family members are invited to join their loved ones for BBQs and other celebrations.
Mum initially went to Newbury Grove for respite after a spell in hospital. Despite the fact that she was initially only temporary, the management and staff went out of their way to make her feel at home and more importantly safe. It was therefore an easier decision for her family to make her a permanent resident. She is now fully settled in her room with items from her home. She has made friends with other residents and enjoys joining in with the activities. Carers and management are friendly and always willing to have a quick chat with her as well as her family. We would have no hesitation in recommending Newbury Grove.
She developed dementia many years ago and had spent the last seven years of life in the most wonderful care home, Gracewell in Newbury; finding this exceptional home had been such a blessing for us all.
The loving care that she received from each and every one of the members of the team was phenomenal, huge attention to detail and also so much consideration, not only for their residents, but also for their families.
Over the years I really felt that each and every one of us had been cared for, through these sad and difficult times, as close members of the one big family. I cannot thank each and every one of this exceptional team enough for all that they have given to our friend, and to all of us.
My mother died in early April and was ill throughout March. The staff looked after her so well and with great care. We were kept informed of her condition and when any of the family visited they were very kind to us.
Mum has a bright and airy room where she can sit comfortably, enjoying the view from her window, and chatting to the friendly staff who pop in to see if she needs anything.
The family are kept informed of Mum's progress and the Manager is most helpful and attentive. The excellent level of care has continued through the challenging times that the Pandemic presented and there is always a cheery welcome when family members call in to visit.
It is a great comfort to know that Mum is so happy and among friends. We thoroughly recommend Newbury Grove.
Thank you.
My father was at Newbury Grove for 2 and 1/2 years. From the time we first made contact we had a positive and welcoming experience. The staff are all amazing and take time to get to know each resident. Whenever I visited, the carers had time to stop and chat to me about Dad, he wasn't just a number. I was very impressed by the care given especially to someone with advanced dementia and no hearing. The home is very well run and I had access to the care home manager if I needed it. I should add that whenever the care home had to contact us they were at pains not to worry us unnecessarily but kept us fully informed. I can't recommend Newbury Grove highly enough.
My mother spent the last 8 months of her life at Newbury Grove, having gone in when her health declined after a fall. The staff were wonderful from the moment she arrived and we will be forever grateful for their friendliness, and the help and care they gave her throughout her stay. During her last days, the staff looked after her with endless patience, respect and dignity, and even when she was slipping away from us they managed to get some lovely smiles from her. We cannot thank the staff enough for helping us too through this difficult time. We will always have happy memories of the hours spent in the garden, which my mum loved, sitting with her and watching the world go by! I have no hesitation in wholeheartedly recommending Newbury Grove. Many thanks to all.
We have found the staff at Newbury Grove to be exceptional in their care and understanding when my mother-in-law moved in after hip surgery. She became unwell the following day due to an error in hospital and they promptly called an ambulance and informed us immediately. They then stayed in touch to find out how she was. After a week she was discharged back to their care and the high level of care has continued for her and our family.
The general manager is a fantastic leader and navigated the home through the pandemic very successfully with the residents' interests at the centre of all decisions where possible. Much of my contact had to be virtual for geographical reasons and the staff were always very accommodating in ensuring that this happened.
A huge thank you to everyone.
All staff were friendly, helpful and caring. We were kept well informed throughout the Covid pandemic. My relative was looked after to the best of their ability. Under normal conditions, they kept the residents well entertained.
This review is about my mother's 4 years at Newbury Grove/Gracewell. We found it excellent both in residential and nursing care. The environment is safe and stimulating with a wide range of daily activities and brilliant staff running them. Facilities are modern and relevant, the food is excellent and the accommodation is kept clean and tidy with laundry done regularly. The main point of this review is to highlight how marvellous the staff are. Newbury Grove is highly recommended.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Newbury Grove.
Accreditations
There are no accreditations posted yet for Newbury Grove.
Meet the Team (1)

I am a Registered Nurse with over fifteen years of experience. I lead the entire home team at Newbury Grove, taking responsibility for the smooth running of the home and its facilities to ensure we meet all of the standards required of us.
I appreciate how important it is to residents and their loved ones that they receive regular information and updates about their care, and what’s happening in the home. I’m passionate about keeping everyone updated, including our team, and about celebrating our successes.
One of my favourite parts of the day is spending time with residents and catching up with their families. We’re one big family here at Newbury Grove. I look forward to welcoming you to the home very soon.
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