Fleming Court Care Home

I became a resident here one year ago this month, and find myself happy and settled, as I had been suffering anxiety, depression, panic attacks I found companionship. Friendship and caring, which made my previous year's trouble fade away. The care is excellent, the staff helpful and caring, friendly outstanding & understanding, Fred is funny & excellent at his job & Hayet and Lackhdor, very forthcoming about their country & religion, staff such as Lillian, Farouk, Houwa, Temitpi, Blessing and other staff very efficient. We have access to medical staff when needed, we have gardens to enjoy, a gardening club, etc fayres and activities to enjoy, church services in the home. Good buffets, and families are welcome to have meals and join in on special occasions, it is and has been a happy and uplifting experience

The home has provided amazing care. The staff are so caring. She is very calm and comfortable.

The care has been first class. The staff keep us informed of every thing thats going on re: her palliative care. This takes a lot of the worry away from us.

My mother has been at Fleming Court for 18 months or so and is settled here. She has a comfortable room which she has been able to make her own, with extra bookshelves and other furnishings of her own. The food is good and reliable and they cater for specific requests. The staff are overwhelmingly kind and friendly and my mother has grown very fond of them. Occasionally, the staffing levels are a bit stretched, so there are waits for non urgent requests. There is a team of two very dedicated staff who arrange a couple of activities each day and they work hard to provide a mix so there is something for everyone to enjoy. The management have been very responsive when we have asked for changes.

A huge thank you to all the staff who make this such a warm and welcoming place. Particular thanks to the 2nd floor staff for everything they do.

My sister and I will always be grateful for everything they did. They made my mum's final year as comfortable as possible and, in many ways, an enjoyable one. We cannot thank the second floor manager and her wonderful team enough.

My mam has been a resident at this home for over 2 years and all the staff have been brilliant with her at this time my mam is on end of live care. The staff have been exceptional with my mam and are family with the care and support making us feel welcomed and informing us on all the details that we need to help my mam thank you.

The staff on floor two have been great with Mum , especially Nancy and Bola . Mum has had a few falls this past month and staff have always been prompt in helping Mum and notifying me and changing her aids , mats , frames and bed , after to make it easier . The home is built well for purpose with en suite rooms and nice decor , the meals are basic but varied but the staff who are in the home all work hard to make the residents' lives easier

A fantastic home with the loveliest staff. My step father had 4 weeks respite stay and throughly enjoyed the break. The food is amazing and I wouldn't hesitate to recommend it to anybody. The grounds outside are beautiful and well kept, lovely place to sit outside in the sun.

I was convalescing after a total left knee replacement. Place lovely, staff superhuman, but not enough of them. I only had one shower in my residency, about 6 weeks. I was very dependent, as they knew I went home (ASAP) in the same pressure stockings I arrived in. Food, I lost so much weight my clothes were falling off me, and a friend noticed and remarked - £1,400 P/W! Really? They ought to make me a substantial rebate.

My father moved into Fleming Court, Jesmond, in Oct 2025. It had been a stressful time after a stay in hospital and an operation. The move was made as easy as possible by all the management supervisors, carers and housekeeping staff. The room and building in general are clean and pleasantly decorated. It is of a high standard. However, it really is the staff who are the jewel in the crown. Well trained, professional and personable, which you would expect, but extremely warm, friendly and kind. Not just to my father but to my mum and the rest of the family

Excellent care and genuine kindness. My mum is very content with all services delivered. Wide range of activities, and regular entertainment and themed events.

The staff (all of them) are wonderful, and I never feel I have to come in all day, like I did in my last place.

Friendly, professional & caring staff who clearly care for the residents. They take time to understand their personalities and needs. Also very friendly & supportive to families.

Great attention is paid to overall cleanliness.

The care and quality of care is second to none. This is an absolutely beautiful care home of a 5* standard. Management and staff are exemplary. I could not have wished for anything better for my mother.

Mum returned to Fleming Court after 2 and a half weeks in hospital and was warmly welcomed back by the care staff. Everyone made a huge effort to get the equipment she needed, and the care staff have looked after her extremely well. It is a pleasure to visit Fleming Court and every member of staff is welcoming and helpful. The food and activities arranged for residents continues to be excellent.

Happy with the care given to my father. He is happy and the activities that are provided seem fulfilling and engaging. His needs are attended to and the facilities are always clean and tidy.

Comfortable, well cared for happy, carers pleasant and good fun. Looking ahead - improved communication ie visits would be good. Already discussed laundry and availability of clothes (turn around time). Altogether a good place to be!

Have not been at Fleming Court for one year and I am very pleased with my new home environment - my new friends - the kind and caring staff.