Search...

Lonsdale Mews

Farley Way, Quorn, Loughborough, Leicestershire LE12 8XS
Care UK Logo
Top 20 care home certificate
Jobs
Lonsdale Mews logo
There is always a lovely, upbeat buzz about the place. Staff are clearly passionate and very expertJ G(Daughter of Resident/Service User)
Lonsdale Mews, Loughborough
Lonsdale Mews, Loughborough
Lonsdale Mews, Loughborough

Lonsdale Mews in Quorn offers high-quality residential and dementia care for older people on a respite and permanent basis. Living at Lonsdale Mews is all about enjoying a superb quality of life in beautiful surroundings.

The home offers spacious and beautifully furnished ensuite bedrooms. Residents can enjoy luxury shared facilities, including a cinema room, pub, hair and beauty salon and a modern café - complete with homemade cakes. Outside there are...  

Loading travel time

Care Provided by Lonsdale Mews

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,899From £2,136
Residential Dementia CareFrom £1,994From £2,243

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Lonsdale Mews to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jo Davison (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (63)

Lonsdale Mews Reviews (160)

Submit a Review
10

Lonsdale Mews has a Review Score of 10 (9.979) out of 10, based on 55 reviews in the last 2 years. Over all time Lonsdale Mews has 160 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lonsdale Mews
Loading...
Showing 160 reviews matching selected criteria
Review from Jo P (Daughter of Resident) published on 28 August 2026 Submitted via Website
Overall Experience

Both of my parents were at Lonsdale Mews Carehome, but sadly, in April 2026 my father passed following a sharp decline in his dementia. The end of life care he received was amazing making his onward journey so much easier for the family to cope with. They don't really advertise this side of what they do but the attention to detail along the way is phenomenal. The carers were also so kind to Mum during this difficult time ensuring she was kept informed of Dad's situation despite struggling with her own dementia. Several of the carers attended Dad's funeral in their own time which was so kind. The carers say the residents are 'their extended family' and 'why wouldn't they wish to say goodbye'. They are all such special people. They took special care of Mum, ensuring that she wasn't affected by his absence, ensuring that she participated in the varied activities, with the warm weather taking them outdoors to enjoy the sunshine. Lonsdale is a wonderful place.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to share such a lovely review and for your kind words about our team. It is so good to hear your feedback about how well we have cared for both your parents, particularly during what must have been an incredibly difficult time for your family.

Hearing that...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M T (Relative of Resident) published on 27 August 2026 Submitted via Website
Overall Experience
Lonsdale is an incredible place for so many reasons. The environment is thoughtfully designed to meet the needs of residents and visitors. It is welcoming and homely, well appointed and very well maintained. It is spacious and easy to be in with spaces for privacy and for fun.
Cleanliness is clearly a priority and nutrition and hospitality is amazing. Housekeeping and catering staff go above and beyond every day to ensure food is inviting and appetising and makes every meal time a reason to enjoy the experience.

The atmosphere within Lonsdale is professional friendly compassionate enabling and skilled. This is only achieved by the knowledge skills and attitude of the whole team who work tirelessly to ensure the quality of life for residents is as good as it can be. The staff work and communicate as a team regardless of role or position. It is evident that Lonsdale encourages and supports learning and development for staff and the sharing of knowledge is encouraged and embraced.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for your very thoughtful and detailed review. It means a great deal to hear how much you value not only the environment at Lonsdale Mews, but also the care, hospitality and attention to detail provided by our wonderful team.

We are very proud of the culture we have created, where...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from David W (Son of Resident) published on 12 August 2026 Submitted via Website
Overall Experience
I couldn't be happier with the care my Mum receives at Lonsdale Mews. The staff are genuinely kind, compassionate and always treat residents with dignity and respect. They take the time to get to know everyone personally, which gives me peace of mind.
The range of activities is excellent, with something for everyone, helping residents stay active, engaged and social. It's lovely to see how much effort goes into making each day enjoyable.
The premises are always clean, comfortable and well maintained, creating a welcoming and homely environment. The communication with families is excellent. It is clear everyone is committed to providing the highest standard of care.

Thank you to all the wonderful staff for everything you do. I would highly recommend this care home for anyone looking for a safe, caring and friendly place for a loved one.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you for taking the time to share such lovely feedback about your experience of Lonsdale Mews. We are so pleased to hear how happy you are with the care your Mum receives and that you feel reassured by the support of our team. It’s good to know that she enjoys the activities and that you see...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark S (Son of Resident) published on 12 August 2026 Submitted via Website
Overall Experience
When making the difficult decision to look for a care home, we wanted somewhere that felt warm, welcoming and caring, and Lonsdale Mews has exceeded our expectations.
From the moment we first visited, the staff were friendly, professional and reassuring, taking the time to answer our questions and helping us feel confident that our mum would be well looked after. Since moving in, Mum has been treated with kindness, dignity and genuine compassion.
The home is beautifully maintained, with lovely communal areas, a welcoming café and attractive gardens. There is always something happening, with a variety of activities that make it a lively place to visit.

Communication has been excellent throughout. We are kept informed and always feel listened to, giving us real peace of mind. Above all, Mum has settled in well, feels safe and happy, and often comments on how friendly the staff are. We would have no hesitation in recommending Lonsdale Mews.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you for sharing such a thoughtful review. Choosing a care home for a loved one is a big decision, so it is especially lovely to hear that your first experience of Lonsdale Mews gave you confidence and reassurance.

We are delighted that your Mum has settled so well and feels safe, happy and...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John G (Son of Resident) published on 6 August 2026 Submitted via Website
Overall Experience

From my first contact with the care home in late 2025 through until my mum's departure in July 2026 all the staff at every level showed exemplary professionalism, skill, caring and empathy for my mum. The home itself is of the highest standard and all staff are approachable and cannot do enough to help, whatever the issue that is raised. My experience was that the staff not only care for the residents, but all visitors are made to feel welcome too which is a bonus during sometimes difficult times. The level of activities and support provided to mum were superb and she really thrived after moving into her clean well appointed room. The food is of a very high standard and the lovely gardens were a definite bonus during the recent heatwaves. I know mum also really enjoyed her recent birthday party with the fantastic cake which was provided for her. I would have no hesitation in thoroughly recommending Lonsdale Mews to anyone looking to obtain top class care for their loved ones.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for taking the time to leave such a wonderful review. It means a great deal to the Lonsdale Mews team to hear how welcomed, supported and cared for you and your mum felt throughout her time with us.

We are pleased that your mum settled so well and really thrived at Lonsdale,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Louise M (Daughter of Resident) published on 6 August 2026 Submitted via Website
Overall Experience

Lonsdale Mews is a lovely environment to be a part of and I have only good things to say about it! My Mum recently spent a few months on the Bradgate wing. Everyone in her team of carers was amazing and really went out of their way to help her settle in and make her feel comfortable in her new environment. You feel that the care teams all genuinely love the residents and want to get to know them and make them feel special, spending time building a bond with each of them. This approach extended to all the staff I came into contact with from reception, entertainment team, housekeeping, customer relations and all the care teams. Other points to note - the meal choices are good and food very tasty (including Mum's delicious and beautifully decorated birthday cake!) gardens are beautiful and well-maintained, cafe area near reception is very welcoming and there is a positive, welcoming vibe to the whole place whenever I have visited.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for your lovely review and for sharing your experience of Lonsdale Mews.
We are delighted that your Mum settled well on the Bradgate Suite and that our teams helped her feel comfortable, valued and at home.

We are pleased to hear that you enjoyed the welcoming atmosphere,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Daughter-in-law of Resident) published on 6 August 2026 Submitted via Website
Overall Experience
I have had experience of a number of care homes over recent years and Lonsdale, in my opinion, is by far the best.
The home itself is modern and welcoming. There are plenty of lovely areas where residents and their families can spend time. The recent addition of the large outdoor pavilion has enhanced the outdoor space so that residents can enjoy the beautiful gardens in all weathers.
But what makes the home so special is the wonderful staff. All staff are so friendly and welcoming. Nothing is too much trouble.
We feel well informed about my mother in laws care and we feel confident that any worries we might have are dealt with promptly.
The activities provided for residents are amazing. There is a huge variety of things to do including regular excursions, outside entertainers visiting the home and lots of exciting activities organised on a daily basis by the lifestyle team.

My mother in law is very happy here and feels very much 'at home'

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for taking the time to share such a wonderful review of Lonsdale Mews. It means a great deal to know that your mother-in-law is happy and feels truly at home with us.

We’re particularly pleased to hear your kind words about the team, the Lifestyle programme and our beautiful...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan B (Sister of Resident) published on 20 July 2026 Submitted via Website
Overall Experience

My sister came here initially for respite after her husband passed away in 2023 and then moved in permanently. There is a very happy, caring and fun vibe as soon as you come into the building. The staff are all so caring and fully understand each individual resident's wishes and needs. They offer care but also encourage my sister to be as self sufficient as she can be giving her, her own space. There is a programme of activities to do each day. Outings to local garden centres, theatres and so much more. The garden is so tranquil but always in use. The food is amazing and there's always a celebration going on with the Prosecco flowing. The ensuite rooms are of a good size. In short, this is a wonderful, wonderful place. As I live 250 miles away, Lonsdale Mews and all who work there give me the peace of mind that she is 100% loved and she's well cared for. I cannot recommend this care home enough. Simply thank you, doesn't cover how grateful I am. If you are unsure, a visit is a must.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for your wonderful review and for taking the time to share your experience. It means so much to us to know that your sister is so happy at Lonsdale Mews and that we are able to give you peace of mind, despite the distance between you.

Your lovely words about our team,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nick G (Son of Resident) published on 16 July 2026 Submitted via Website
Overall Experience

Dad is being cared for wonderfully - he loves it at Lonsdale and is grateful for the care he receives. The environment is a supportive, warm and friendly one with family and friends always welcome. Thank you!

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you so much for your lovely review and your kind words. We're so pleased to hear that your dad is happy at Lonsdale and feels so well cared for. It means a great deal to all of us, and we're always delighted to welcome you and your family. Thank you for your continued support.

Many thanks
The Lonsdale Mews Team

Care UK

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rachel B (Daughter of Resident) published on 14 July 2026 Submitted via Website
Overall Experience

Lonsdale Mews is a fantastic care home. From the minute we were shown round we were impressed and we are still impressed every day by the excellent care Dad is receiving. There is a lovely vibe about the place and being able to go to the cafe is wonderful. The rooms are decorated beautifully, in many ways it feels more like a hotel than a care home, and the gardens are stunning and lovely to sit in. Dad has put on quite a bit of weight since starting there and that's been due to the fact he likes the food so much and is being looked after so well. There are many activities arranged and in fact it feels like something is always going on. We attended the recent Armed Forces Day where there was a band and that was great fun. Nothing is too much trouble and all the staff are really friendly and welcoming. I can't praise Lonsdale Mews enough! We are very grateful to everyone there.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you so much for your wonderful review and for taking the time to share your experience of Lonsdale Mews. We are delighted to hear that your dad is happy and well cared for with us. It's lovely to know you are enjoying our caf©, gardens, activities, and events too. Thank you for your kind...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julian P (Son of Resident) published on 8 July 2026 Submitted via Website
Overall Experience

Mum has been at Lonsdale Mews for over 2 years now and the care and support continues to be first class. It is lovely when I visit and the staff always have a smile and are quick to provide an update on Mum. Dad also stayed at Lonsdale Mews until he recently died; the additional end of life care was exceptional and it was lovely that several staff members attended his funeral on their own time; that says so much. Since then everyone has been looking out for Mum and ensuring she is engaged with the fantastic activities and events on offer.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you for your very kind review and for your continued trust in our team.

We are honoured to have cared for your dad and to have supported your family during such an important time. It is wonderful to hear that you continue to be pleased with the care we provide for your mum and that she...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane C (Niece of Resident) published on 2 July 2026 Submitted via Website
Overall Experience
The home is very welcoming. Staff always friendly and willing to help with any questions I may have.
Plenty of activities for residents should they wish to take part. Wonderful garden with lots of seats in the shade.

The cafe is a great space to take your relative for a change in surroundings.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you for your lovely review. We are very pleased to hear you find our home welcoming and our team friendly and helpful. It is good to hear your positive comments too about our activities, as well as our garden and caf©, providing enjoyable spaces for your visits.
We really appreciate your kind feedback.
Many thanks
The Lonsdale Team

Care UK

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fergus F (Son of Resident) published on 1 July 2026 Submitted via Website
Overall Experience
I visited Lonsdale recently to see Mam and was again amazed with the quality of the facility and the professionalism of the staff.
From the moment you walk in, the atmosphere feels warm, safe, and genuinely caring. The staff go above and beyond to treat residents with dignity, patience and compassion.
The facility is spotless, well-organized, and thoughtfully designed to support the highest level of independence possible. Also, the security of the facility is very strong while remaining unobtrusive.
Activities are engaging, meals are excellent, and communication with families is outstanding.
It's clear that every team member is dedicated to providing exceptional care. I couldn't be more grateful for the support and peace of mind this wonderful community provides.

In summery, Lonsdale truly is a "Home-from-Home".

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you for your wonderful review and for taking the time to share your experience. We are delighted to hear that you feel Lonsdale is a true "home from home".

Your kind words about our caring team, welcoming atmosphere, activities, meals, and communication mean so much to us. We are...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deborah S (Daughter of Resident) published on 20 May 2026 Submitted via Website
Overall Experience
My mum stayed at Lonsdale Mews for two weeks of respite care, and from the very beginning the staff were lovely, caring, and highly professional. From showing us around, to planning her assessment and preparing everything for her stay, they made the whole process feel reassuring and well organised.
The day she arrived was understandably difficult and emotional for all of us, but the staff welcomed her so warmly and made the whole experience far less stressful. We immediately felt she was in safe and capable hands. While I was away, they kept me informed of any issues, just as I had asked, which gave me great peace of mind.

My mum spoke so highly of everyone there and was constantly telling visitors how marvellous the staff were. I honestly can't thank them enough, because I was able to enjoy my holiday knowing she was settled, happy, and far less anxious than we had feared she might be. We are incredibly grateful for the kindness, care, and support shown to both my mum and our family.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for your lovely review. We are delighted to hear that your mum felt safe, comfortable, and well cared for during her stay at Lonsdale Mews.

We understand how important peace of mind is for families, and we’re so pleased our team could support both your mum and your family...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter J (Husband of Resident) published on 22 April 2026 Submitted via Website
Overall Experience
It was agreed that my wife could stay at Lonsdale Mews for respite and I have reflected on what a positive decision it was for both of us.
From the first time we talked it through with staff and until the day the stay ended, it was a first class experience for both of us.
The care, the personal touches and overall kindness is there for all to see and an atmosphere that is genuine and heartwarming.
My wife was happy and settled and I also relaxed knowing that she was being cared for by staff who understood her needs. The most valuable thing that anyone can give is time and love and I feel fortunate that she received both in abundance.

Thank you to everyone.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you so much for your lovely review and kind words. We are very pleased to hear that you had such a positive experience about your wife's stay with us at Lonsdale Mews. It means a great deal to know she felt happy and well cared for, and that you were able to relax with peace of mind. Your...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret W (Daughter of Resident) published on 24 March 2026 Submitted via Website
Overall Experience

It is hard to adequately express our gratitude to everyone at Lonsdale Mews. My Dad came to Lonsdale Mews for an initial 2 week respite period following a sudden decline in his mobility, recurrent falls and the death of my mother. Initially he was very frail, hardly eating , withdrawn and very resistant to the help and care that was offered. The wonderful staff showed great patience and compassion towards him and now a permanent resident, he is slowly returning to his old self. All the staff have been excellent in monitoring Dad, immediately acting on any health concerns and we get regular,detailed updates every time we visit. The staff have really taken the time to get to know Dad and the whole family, and their support of us all through some very challenging times has been wonderful. Lonsdale Mews is far removed from my initial preconceptions of a care home , with wonderful facilities, food and entertainment options but it is in their respect for the residents that they truly excel.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for your kind words. We delighted that your Dad has settled in so well with us and is beginning to feel more like himself again.

It means a great deal to know that our team’s patience, care, and support have made a positive difference during a difficult time for your family....  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah S (Daughter of Resident) published on 13 March 2026 Submitted via Website
Overall Experience

Mum has thrived at Lonsdale Mews since moving in nearly three years ago, following a difficult time after my father's passing. She often comments how lucky she is, how happy she in the home, how all the staff are so kind and helpful and thanks me for finding such a nice place. I second all those comments! The staff are friendly, welcoming, and keep me informed about Mum's wellbeing. The home is clean and beautifully furnished, and enjoying fresh cakes in the café and beautiful garden is a treat when I visit. The exceptional Lifestyle team provide at least two fun filled activities a day delivered with much enthusiasm and they've made sure all Mum's interests are catered for, they even took her riding and have arranged talks on birds as well as many art activities, music and singing. I can't recommend the home highly enough and I'm so glad we found it.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for your kind review. We are delighted that your mum is so happy at Lonsdale Mews and that she feels well supported and cared for by the team.

Your lovely comments about our staff, the home environment and our Lifestyle activities mean a great deal to us. It’s wonderful to know...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Daughter of Resident) published on 28 January 2026 Submitted via Website
Overall Experience
'I am walking unaided again' exclaimed our father just 3 days after arriving at Lonsdale Mews. He was flourishing in the wonderful caring community Lonsdale Mews is with its haute cuisine, airy private rooms, quiet lounges, buoyant staff and stimulating events programme. There is always a lovely, upbeat buzz about the place. Staff are clearly passionate and very expert professionals in their roles.

Nothing is ever too much trouble. As a family we are just so relieved and thrilled that a space was available at Lonsdale Mews for Dad. Lonsdale Mews redefines ''Care Home'. Unrivalled in Leicestershire.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for taking the time to share such a wonderful review of our team, the home, and all that we provide to support your father.

It means a great deal to hear how you feel about the atmosphere in the home and the dedication of our teams, who are passionate about providing expert,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jonathon C (Son of Resident) published on 23 January 2026 Submitted via Website
Overall Experience

My mother was resident at Lonsdale Mews for 4 plus years and I wish to commend the Care Provider on their professionalism and the kindness of the Care they provided. It was humbling experience. I am not allowed to us names I believe but of particular note was a truly outstanding Care assistant who's help over these years and the tenderness with which she provided such was genuinely humbling. Many thanks.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you for your kind and thoughtful feedback about your mother’s care at Lonsdale Mews. We are very grateful for your words and for the trust you have placed in our team over the years.

Your appreciation of the care, professionalism, and kindness shown, particularly by one of our care...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Kim L (Daughter of Resident) published on 1 January 2026 Submitted via Website
Overall Experience
My mother joined the Lonsdale family at the beginning of September 2025. She had been a widow for 27 years and had lived alone for the majority of those years. We were very gratified that she settled into her new home very quickly. I believe this was because of the very caring atmosphere promoted by the management and staff. She made new friends quickly and embraced the wonderful varied activities she was able to join in each day.
Her room is large and cosy; she was able to bring smaller pieces of furniture from home to make it her own. The cleanliness and decoration of her room and ensuite is of a very high standard. My mother has a very good appetite and really enjoys the variety and choices at each mealtime.

Lonsdale is head and shoulders above all the other residential care homes we looked at for my mother. The professionalism and attention to detail is exceptional, the welcoming atmosphere when you arrive in reception is wonderful. There is no way you could not instantly relax and

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for taking the time to share such a thoughtful review, which means a great deal to us. We are delighted that your mother settled so quickly with us, made new friends, and enjoyed our activities.

We are pleased to hear that the caring atmosphere, dedicated team, and welcoming...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (41) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Lonsdale Mews.

Awards / Recognitions (128)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Lonsdale Mews.

Meet the Team (1)

Jo Davison
Jo DavisonJob Title Home Manager

I’m a Registered Mental Health Nurse and was a Dementia and Safeguarding Lead in a nursing home before I joined the Lonsdale Mews team. As a brand new home, Lonsdale Mews looked like an incredible place to work, and it offered exciting new opportunities.

Working with older people is incredibly rewarding, and my favourite part of the day is spending time with residents and their families, getting to know them. We’re a big home team, so it’s good to take time to get to know colleagues better, too.

While being adept at all things care-related is vital in this role, it’s also important to have strong communication and people skills. What we do is all about people, so I always aim to be approachable, open and fair.

When I’m not at work I enjoy going to music concerts and the cinema. I also love my holidays!

Frequently Asked Questions about Lonsdale Mews

What types of Care is Lonsdale Mews registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lonsdale Mews have?

There are 64 Single Rooms.

What are the Facilities & Services at Lonsdale Mews?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Lonsdale Mews to the centre of Loughborough?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lonsdale Mews to verify any information. View our terms and conditions. Lonsdale Mews has an Enhanced Service -more info.