Lonsdale Mews

Farley Way, Quorn, Loughborough LE12 8XS
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Top 20 carehome certificate
10 152 Reviews
  • Lonsdale Mews, Loughborough
Lonsdale Mews in Quorn offers high-quality residential and dementia care for older people on a respite and permanent basis. Living at Lonsdale Mews is all about enjoying a superb quality of life in beautiful surroundings.

The home offers spacious and beautifully furnished ensuite bedrooms. Residents can enjoy luxury shared facilities, including a cinema room, pub, hair and beauty salon and a modern café - complete with homemade cakes. Outside there are beautiful landscaped gardens to relax in with loved ones, or green fingered residents can enjoy a spot of gardening.

The experienced and dedicated team will get to know your loved one, their life history, tastes and hobbies, to enable them to enjoy personalised care and experiences.

Lonsdale Mews is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

Lonsdale Mews is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates skill and commitment to delivering high quality, person-centered care to residents at the end of their life.
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Care Provided by Lonsdale Mews

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1899
  • Self-Funded Residential Dementia Care: from £1994
  • RESPITE Self-Funded Residential Care: from £2109
  • RESPITE Self-Funded Residential Dementia Care: from £2204

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Lonsdale Mews to find out the exact price for your requirements.

Contact Lonsdale Mews to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lonsdale Mews to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Toby Sturgess (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (63)

Lonsdale Mews Reviews (152)

10

Lonsdale Mews has a Review Score of 10 (9.974) out of 10, based on 71 reviews in the last 2 years.
Over all time Lonsdale Mews has 152 reviews.

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Review from J G (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
'I am walking unaided again' exclaimed our father just 3 days after arriving at Lonsdale Mews. He was flourishing in the wonderful caring community Lonsdale Mews is with its haute cuisine, airy private rooms, quiet lounges, buoyant staff and stimulating events programme. There is always a lovely, upbeat
buzz about the place. Staff are clearly passionate and very expert professionals in their roles.
Nothing is ever too much trouble. As a family we are just so relieved and thrilled that a space was available at Lonsdale Mews for Dad. Lonsdale Mews redefines ''Care Home'. Unrivalled in Leicestershire.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you so much for taking the time to share such a wonderful review of our team, the home, and all that we provide to support your father.
It means a great deal to hear how you feel about the atmosphere in the home and the dedication of our teams, who are passionate about providing expert, person-centred care.
We are pleased that Lonsdale Mews is a place of reassurance for your family. Thank you for trusting us with your father's care — it is a pleasure to support you all!
Many thanks
The Lonsdale Team
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Review from Jonathon C (Son of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was resident at Lonsdale Mews for 4 plus years and I wish to commend the Care Provider on their professionalism and the kindness of the Care they provided. It was humbling experience. I am not allowed to us names I believe but of particular note was a truly outstanding Care assistant who's
help over these years and the tenderness with which she provided such was genuinely humbling. Many thanks.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you for your kind and thoughtful feedback about your mother’s care at Lonsdale Mews. We are very grateful for your words and for the trust you have placed in our team over the years.
Your appreciation of the care, professionalism, and kindness shown, particularly by one of our care assistants, means a great deal to us and will be shared with the team.
Many thanks for taking the time to provide a lovely review of us!
The Lonsdale Mews team
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Review from Kim L (Daughter of Resident) published on 1 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother joined the Lonsdale family at the beginning of September 2025. She had been a widow for 27 years and had lived alone for the majority of those years. We were very gratified that she settled into her new home very quickly. I believe this was because of the very caring atmosphere promoted by
the management and staff. She made new friends quickly and embraced the wonderful varied activities she was able to join in each day.
Her room is large and cosy; she was able to bring smaller pieces of furniture from home to make it her own. The cleanliness and decoration of her room and ensuite is of a very high standard. My mother has a very good appetite and really enjoys the variety and choices at each mealtime.
Lonsdale is head and shoulders above all the other residential care homes we looked at for my mother. The professionalism and attention to detail is exceptional, the welcoming atmosphere when you arrive in reception is wonderful. There is no way you could not instantly relax and
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you so much for taking the time to share such a thoughtful review, which means a great deal to us. We are delighted that your mother settled so quickly with us, made new friends, and enjoyed our activities.
We are pleased to hear that the caring atmosphere, dedicated team, and welcoming community helped her feel comfortable with us.
Your kind words about our professionalism, attention to detail, and the warm welcome at reception were greatly appreciated and have been shared with the management and our teams, who take immense pride in their work.
Thank you again for placing your trust in Lonsdale and for recommending us so highly. It was a privilege to care for your mother and to support your family.
Many thanks
The Lonsdale Mews Team
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Review from Simon E (Son of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident and when she entered the facility in the early summer 2023, she was depressed and uncooperative, even hostile towards both immediate family as well as carers. The whole Lonsdale Mews Team got involved at every level delivering advice, support and both medical as well as personal
care.
My
wife and I live abroad and were only able to visit in yearly and the visible change is quite astounding! Since 2023 my mother has blossomed and is a completely different person. She is now engaged, visibly happy and actively participates in the numerous activities, organised by the Lonsdale Mews team.
When we visit we are made to feel immediately welcome and at home and our visits are always positive. My wife and I have the feeling that nothing is too much trouble and that all the staff are dedicated, happy, caring and truly love their jobs. ,
I will finish by simply saying - carry on the great work because what you are doing is exceptional in this day and age!
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you very much for your kind and thoughtful feedback. We are delighted that your mother's wellbeing has much improved during the few years she has been with us, that you’ve seen such a positive change and how noticeably happy she is.
Your words mean a great deal to the entire Lonsdale Mews team, and we are grateful to you for trusting us with her care.
We look forward to welcoming you whenever you visit!
Many thanks
The Lonsdale Mews team
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Review from R T (Son of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the care home for almost three years. The carers and everyone who works at the care home seem really kind and caring, learning the names of the residents really quickly. (Heather, Shannon and Yasmin have been particular gems). The food is, I'm told, is usually pretty good (especially
the pastries and cakes in the cafe!, which I can personally vouch for!) and there are events/ entertainments laid on for the residents most days, often two per day.
The corridors and public spaces are wide and the rooms well designed with ease of mobility being to the fore.
If you have to move into a care home, there's a lot to be said for living in this one.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you very much for taking the time to review us and for your lovely feedback!
We are delighted to hear that your mum has felt well cared for over the past three years, and we will be sure to pass your kind words on to the team.
We are very pleased that your mum enjoys the food, the 7-day activity programme and the environment, which supports ease of mobility. It is good to know this has helped make the home comfortable for her.
It is a privilege to care for your mum and to continue supporting you and your family.
Many thanks
The Lonsdale Mews team
Care UK
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Review from Julie R (Daughter of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents have been residents at Lonsdale Mews.
We had to admit my mum and dad for respite very quickly on separate occasions. This was dealt with very promptly with great care and efficiency. I don't know what we would have done if this hadn't happened!
My dad has now been a permanent resident
for 2 years.
I can honestly say that all members of staff are very caring and professional. They take an interest in the wellbeing of my dad and do not seem to just treat it as just a job.
The coffee bar in reception is a definite hit. It's a great place to take your loved one for a chat, coffee and cake (made fresh daily!), it really doesn't feel like a care home, more like a hotel.
Many activities take place around the home, and relatives are invited to join in.
Overall, this care home makes having your loved one cared for as pleasant as it can be in the circumstances!
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you so much for your kind review and for sharing your experience of Lonsdale Mews. We are pleased we could support your parents when you needed us. Your complimentary comments about our team are very welcome and will be shared with everyone.
We are delighted that you continue to enjoy the welcoming atmosphere, the care, and the activities.
Thank you for your trust in our care - its a privilege to continue our care and supporting you and your family.
Many thanks
The Lonsdale Mews team
Care UK
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Review from Bruce K (Son-in-law of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the son-not-in-law of my partner's mother and a regular visitor to Lonsdale Mews.
Sadly, over the last two years, 'Mum' has been a resident; both her physical and mental health have deteriorated; she has Alzheimer's, a very cruel disease.
All the staff understand the challenges involved in dealing
with people living with dementia. All their residents are treated with dignity and respect at all times, and choices are always offered, whether they may be about meals, what clothing to wear, or in which activities they wish to take part.
The place is spotlessly clean, warm when it is cold outside, and furnished to good-quality hotel standards. Housekeeping does a meticulous job.
The food is healthy, varied, and nutritious. The Lifestyle Team does its best to ensure a range of activities, excursions to local attractions, and visits from outside 'entertainers' cater to the needs of an eclectic audience.
I have absolutely no doubt that Lonsdale Mews is well-managed and well-run.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you so much for taking the time to share your feedback on your experience of Lonsdale Mews. We are very grateful for your kind words and are glad to hear that you feel confident in the care your mum receives from our team. We work hard to provide a warm, respectful, and dignified environment for all residents, so we're pleased to know this shines through.
Thank you for your trust in our team and management, and for being part of our Lonsdale community.
Many thanks
The Lonsdale Mews team
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Review from C L (Daughter of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived at Lonsdale Mews for over two years. Managers and staff know Mum well and care for her with kindness, fondness and compassion. The Team Leaders talk to me regularly about health matters and Mum's care plan is regularly updated. All care and non-care staff genuinely take pride in their
work. Mum enjoys the varied menu and always has a choice of meal. The home has a homely welcoming feel and is well equipped and maintained. When Mum moves around the home and garden she often comments about what a lovely place it is. This summer we have thoroughly enjoyed spending time in the garden. The Lifestyle team organise daily activities and events. The Home's 5th birthday party was great fun and included everyone. Mum has visited Bradgate park and Quorn Railway Station in the last couple of months. Mum also enjoys being in her room listening to music looking out onto trees outside her window. As family members we feel supported too and very much part of the Lonsdale community.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you so much for your kind feedback. We're delighted that your mum feels happy and well cared for, and that you feel well informed and supported as part of the Lonsdale Mews community.
Your words mean a lot to our team, and we will continue to provide the compassionate care and welcoming environment that you have enjoyed over the past two years.
Many thanks
The Lonsdale Mews team
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Review from Julie C (Niece of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Lonsdale Mews on the occasion of my Aunty' 100th birthday. As a Registered Nurse I am familiar with what to look for in a care home, and this home didn't disappoint!! It was clean, no odours and the staff we saw on the day treated those who live there with dignity and respect. You could tell
that the staff were passionate about the job they do. All the residents looked at home which is important as it is their home. I cannot recommend this home highly enough. Thank you to the staff that make our loved one's lives enriched, you are amazing.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you so much for your kind and thoughtful review following your visit to Lonsdale Mews for your Auntys 100th birthday.
We are very proud to receive such positive feedback, particularly from someone with your experience in care. It means a great deal to our team to know that our commitment to dignity, respect, and creating a homely environment shone through during your visit.
Thank you again for your lovely words and recommendation. We'll be sure to share your feedback with the whole team they'll be delighted to hear it!
Many thanks
The Lonsdale Mews team
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Review from Rebecca Y (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mum recently spent 3 weeks in respite care at Lonsdale Mews. This care home is unlike any others that I have visited because it doesn't smell or feel like one. It feels like a home and not at all clinical.
From the very first phonecall to the home I spoke to people who evidently cared for
me as the daughter of an unwell mum as well as my mum. The manager was particularly helpful, caring and professional before and during my mum's stay.
My mum received good quality care while she recovered from an infection, throughout the day and night. The chef very kindly made food to meet her dietary requirements.
I was impressed with the number of activities and events available for residents to attend throughout each day, the well stocked self service cafe and the main garden which was beautiful with plenty of seating.
Mum's room was nicely furnished and it was great that she had her own shower room.
I would definitely recommend this care home.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you so much for your kind words and for recommending Lonsdale Mews. We are so pleased to hear that your mum felt at home during her stay, enjoyed the facilities, and that you both felt well supported throughout.
We'll be sure to share your lovely feedback with our chefs, care team, and activity team they'll be delighted to hear your comments.
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Review from Karen J (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had such a lovely respite stay at Lonsdale Mews, which meant we could relax and have a break knowing she was being well looked after means the world to us.
Mum room was perfect and with an en suite she even had flowers and chocolate in her room on arrival which was a lovely touch. The care staff
took time to get to know Mum before she stayed and we loved the attention to detail, even over small but meaningful things which made it much more personal. We would definitely recommend it to others and will using it again in the short term but would consider it as a forever home for Mum if we need too.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you very much for your lovely review and kind words! We are delighted to hear that your mum had an enjoyable stay with us and that you felt comfortable with our care. It means a lot to hear that our person centred care made a difference for your mum, you and your family. We very much look forward to welcoming your mum back to Lonsdale again!
Many thanks
The Lonsdale Mews Team
Care UK
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Review from Garret F (Son of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Lonsdale Mews just over a 3 years ago. We checked many homes for mum, but Lonsdale was easily the best. There are activities planned for every day, supported by 4 lifestyle coordinators, which is key to keeping my mum energised, engaged and happy. Lonsdale is a modern, clean, spacious, very
well-equipped home that is user-friendly and secure. The food choice and variety is excellent and always cooked and presented to the highest standards. Importantly Lonsdale is dog-friendly, so mum gets to see her dog most days.
However, the absolute highlight is the professional, attentive, respectful and caring team that looks after my mum. Everyone cares, goes the extra mile and nothing is too much trouble.
My final observation is that after being out with my mum when I bring her back to Lonsdale Mews, I am returning her to a comfortable, safe environment where she is treated like a VIP and receives the best possible care from a fantastic team or people who really care.
Thank you.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you so much for taking the time to share such kind and detailed feedback about your experience of Lonsdale Mews. We are honoured that you chose Lonsdale Mews for your mum and that she's found a happy, engaging, and comfortable home with us. It means a great deal to hear how much our lifestyle coordinators, care team, and facilities have made a positive difference in her life and we completely agree, having her dog visit regularly is very special! Your kind words about our teams dedication and the environment we strive to create inspire us every day, is much appreciated. Thank you again for your trust and for being part of the Lonsdale Mews family.
Many thanks
The Lonsdale Mews Team
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Review from Alison C (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Lonsdale cared for my mother for 17months. Over that period their commitment & compassion never wavered. Excellent facilities, imaginative social activities, dedicated staff & always a friendly welcome. definitely recommend.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you so much for your lovely feedback and very kind recommendation. It was an absolute privilege to care for your mother over those 17 months. We're so pleased to hear that our team's commitment and compassion made a lasting impression. Creating a welcoming, engaging, and supportive environment is what we strive for every day, and feedback like yours is much appreciated. Thank you again for your trust in us, it was an honour to care for your mum.
Many thanks
The Lonsdale Mews Team
Care UK
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Review from Nigel C (Son of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Lonsdale Mews for 18 months. The care home is excellent - particularly the care given by the staff. The accommodation and facilities are maintained to a very high standard.
I was most impressed by the range of activities provided, by the "lifestyle" team. I was so impressed
that I continue to volunteer at the home after my mother passed away.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you so much for your kind words and thoughtful review. It is lovely to hear that you were happy with the support your mum received in our care and the environment we strive to maintain. It means a great deal to the whole team that their efforts made such a positive impression. We are also incredibly grateful that you've chosen to stay connected with us through volunteering. Your continued presence is so much appreciated by both the team and our residents. We are very grateful for all that you do to support us!
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Review from E G (Grandson of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are friendly and services are excellent. My grandma is very happy there and in particular loves to get involved with all the activities - it's lovely to see her so proud of the arts and crafts she creates. Many thanks.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you for taking the time to leave us such wonderful feedback. We are delighted to hear that your grandma is happy and enjoying the activities, especially the arts and crafts. It is very rewarding for our team to see residents take pride in their creations. We appreciate your kind words and look forward to continuing to provide a caring and engaging environment for her.

Many thanks
The Lonsdale Mews team
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Review from K G (Daughter-in-law of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law moved to Lonsdale Mews last year, initially for a 2 week stay which then turned into a permanent residency. She was very anxious, withdrawn and underweight when she arrived but the care and attention she has received in the last 6 months has brought about an amazing transformation.
She has put on weight, has made lots of friends and is participating in lots of the activities and trips out. The staff are always on hand and are extremely caring and skilled in looking after her physical and emotional wellbeing. There is always a lovely atmosphere in the home and lots going on and I can't recommend Lonsdale Mews highly enough.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you very much for taking the time to share your kind feedback and for rating Lonsdale Mews so highly! We are delighted to hear that the positive changes your mother-in-law has experienced over the past six months have contributed to her overall wellbeing. It is incredibly rewarding for our team to know that she feels settled, has enjoyed making new friendships, and has actively participated in the activities we offer.
Many thanks
The Lonsdale Mews team
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Review from R G (Son of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After the death of our father, my mother wanted to stay in the family home. She stayed for almost two years with visits from a local home care agency. Unfortunately losing Dad had caused a noticeable deterioration in Mum's confidence and ability to cope. Her health began to suffer, she became anxious,
lost weight and the situation became very worrying.
My sister and I made the decision to bring Mum closer to us and approached Lonsdale Mews care home in December 2024 . Mum was offered a place, initially for a short period to see if she liked it and decided to stay permanently.
The care Mum has received has been second to none. She has made new friends, the friendly staff are building Mum's confidence back up and she's been encouraged and now enjoying many of the activities
Lonsdale provides.
The result of our decision has seen a remarkable improvement in Mum's health and happiness.
Our family would like to take this opportunity to thank all the staff at Lonsdale for their support.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you very much for taking the time to share your famiys experience with us. We are pleased to hear that your Mum is feeling more confident and enjoying life at Lonsdale Mews. It means a lot to our team to know we've helped make a positive difference for her and your family. We're always here to support Mum and your family, and we're looking forward to seeing her continue to thrive. Thank you for trusting us with her care.
Many thanks
The Lonsdale Mews team
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Review from J E (Daughter of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at Lonsdale have been welcoming and kind since Dads arrival in July 2021. The Beacon team are attentive and friendly and nothing is too much trouble (ensuring utmost dignity and care) especially when dealing with Dad's ongoing needs as he ages. We have been kept informed of every change
in his health and the team leaders are excellent at liaising with the local surgery. Their rapport with Dad and family members is very appreciated and the support offered to families is exceptional. Other members of staff should not be forgotten: kitchen, housekeeping and admin are also integral to life at Lonsdale, chatting and joining in the many social events, giving the feeling of "family" and that residents are not forgotten at the end of their shifts. The lifestyle team are amazing at arranging events, talks, trips and birthday parties. The home is beautifully decorated, retaining a comfortable, exceptionally clean and welcoming atmosphere. I would highly recommend.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you very much for your kind words and for recognising the whole teams efforts, for the support provided for your dad. We are grateful for your positive feedback of Lonsdale Mews, which we will share with our teams.
Many thanks
The Lonsdale Mews team
Care UK
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Value for Money
Review from A W (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The word that comes to mind when I think of Lonsdale Mews is kindness. The staff go out of their way to offer support to the residents - whether this relates to activities of daily living, entertainment or just making time for a chat. When visiting my relative, I am made to feel very welcome too.
Activities
are arranged to meet the interests of the residents - yet there is also the opportunity for quiet time if this is preferred.
The premises are spotless and the gardens well maintained. Food is well presented and the menu is varied.
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you so much for your lovely review! Your kind words reflect exactly the kind of environment we aim to create.
We are so glad to hear that you and your relative feel supported and welcomed. Our team genuinely enjoys getting to know our residents and making sure there is something for everyone, whether it's the fun activities or just a quiet chat. We take pride in the cleanliness of the home, the maintenance of the gardens and the standard and choice of the food; so it is good to receive your kind comments.
Thank you for taking the time to share your experience, it is much appreciated.
The Lonsdale Mews Team
Care UK
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen W (Daughter of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law moved to Lonsdale Mews recently and we found a place where she can be happy, safe & secure. Lonsdale Mews provides a warm, compassionate, and outstanding place for residents and their families. All staff are kind, friendly, respectful, and consistently demonstrate genuine care and compassion.
They take time to know each resident well, creating strong, trusting relationships making a real difference in daily life. The rooms are clean, cozy, and warm, personalized to reflect each resident's preferences, helping them feel right at home. Residents are encouraged to interact, talk, & share together, supported by staff who add to a sense of community. Social\recreational programs are meaningful & inclusive, residents are often invited to collaborate/share ideas. Activities include outings and engagement with the community, keeping life vibrant/connected. Meal times have choices to suit every preference and diet. Families are always greeted warmly/supported. Exceptional!
Reply from Jenny Cartwright, Reviews Team at Lonsdale MewsThank you very much for the wonderful review of your experience of Lonsdale Mews. We are delighted to hear that your mother-in-law feels happy, safe, and at home with us. It means a great deal to know our teams care and compassion have made a positive difference; and that you feel welcomed by us too.
Thank you for taking the time to share your experience, we very much appreciate your support and trust.
The Lonsdale Mews team
Care UK
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.974)

Overview of Review Score

The Review Score of 10 (9.974) out of 10 for Lonsdale Mews is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 71 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 71 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.974 for Lonsdale Mews is calculated as follows: ( (828 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 849 Ratings = 4.974
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lonsdale Mews is based on 71 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 71 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (111)

Meet the Team (1)

Jo

Jo Davison

Job Title: Home Manager

I’m a Registered Mental Health Nurse and was a Dementia and Safeguarding Lead in a nursing home before I joined the Lonsdale Mews team. As a brand new home, Lonsdale Mews looked like an incredible place to work, and it offered exciting new opportunities. 


Working with older people is incredibly rewarding, and my favourite part of the day is spending time with residents and their families, getting to know them. We’re a big home team, so it’s good to take time to get to know colleagues better, too. 


While being adept at all things care-related is vital in this role, it’s also important to have strong communication and people skills. What we do is all about people, so I always aim to be approachable, open and fair. 


When I’m not at work I enjoy going to music concerts and the cinema. I also love my holidays!

Frequently Asked Questions about Lonsdale Mews

What types of Care is Lonsdale Mews registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lonsdale Mews have?

There are 64 Single Rooms.

What are the Facilities & Services at Lonsdale Mews?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lonsdale Mews to the centre of Loughborough?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lonsdale Mews to verify any information. View our terms and conditions. Lonsdale Mews has an Enhanced Service - more info.