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Lonsdale Mews

Farley Way, Quorn, Loughborough, Leicestershire LE12 8XS
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There is always a lovely, upbeat buzz about the place. Staff are clearly passionate and very expertJ G(Daughter of Resident/Service User)
Lonsdale Mews, Loughborough
Lonsdale Mews, Loughborough
Lonsdale Mews, Loughborough

Lonsdale Mews in Quorn offers high-quality residential and dementia care for older people on a respite and permanent basis. Living at Lonsdale Mews is all about enjoying a superb quality of life in beautiful surroundings.

The home offers spacious and beautifully furnished ensuite bedrooms. Residents can enjoy luxury shared facilities, including a cinema room, pub, hair and beauty salon and a modern café - complete with homemade cakes. Outside there are...  

Care Provided by Lonsdale Mews

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,899From £2,136
Residential Dementia CareFrom £1,994From £2,243
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Lonsdale Mews to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jo Davison(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (63)

Lonsdale Mews Reviews (157)

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10

Lonsdale Mews has a Review Score of 10 (9.975) out of 10, based on 54 reviews in the last 2 years. Over all time Lonsdale Mews has 157 reviews.

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Review from Dorothea D (Niece of Resident) published on 10 January 2024 Submitted via Website
Overall Experience
We viewed a number of homes on behalf of my uncle and had no hesitation in choosing Lonsdale Mews.
From the moment you enter Lonsdale Mews, there is a warm positive atmosphere around the home, and you immediately feel very welcome.
All aspects of the home are excellent, and it very much feels like part of the local community.
The suites are very homely, and all the staff are very professional, knowledgeable and approachable.

We do not live locally and feel wholly assured that my uncle is receiving the best care and support possible.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you, for taking the time to leave us feedback about your experience of Lonsdale Mews.
We are delighted that you are pleased with all aspects of the home and the care and support we provide for your uncle.

It is wonderful to hear that your experience with us has been a positive one and we...  

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Review from Stephen F (Son-in-law of Resident) published on 21 December 2023 Submitted via Website
Overall Experience
Lonsdale is a truly beautiful place to call home for the people we love, and who need 24-hour care. It’s a spotlessly clean, modern home with amazing facilities and team. Each and every one of the team has made my mother-in-law feel so welcome, at home and cared for, and each visit we get updates on her wellbeing and what she’s been up to – they are always doing something!
When you walk into Lonsdale, you immediately feel the positivity, care and professionalism with how everything is done – this was evident from my very first contact and visit with their customer relations manager. At Lonsdale, I know she is safe, stimulated and living the fullest of lives with daily activities, a fab hair salon, cinema and café, which is the hub of Lonsdale.

I sum this wonderful place up in one sentence, ‘it’s a place I could only dream of calling home and being cared for in my senior years’ – and that comes down to the love, care and efforts of the amazing people who are the Lonsdale team.

Reply from Reviews Team, Reviews Team at Lonsdale Mews
We are delighted to receive such positive feedback about your experience with Lonsdale Mews.
We are really pleased that your mother-in-law engages so well with all the team and is enjoying a fulfilled and stimulated life with us.

Thank you very much for taking the time to leave this review. We...  

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Review from Mike P (Son of Resident) published on 14 December 2023 Submitted via Website
Overall Experience

5 stars all round. The ladies at Lonsdale are so genuinely caring and kind and helped my dad get his strength back to be able to go home. The home itself is also first-class, clean and very tidy. Thoroughly recommend!

Reply from Reviews Team, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about your experience of Lonsdale Mews.
We are delighted that you were pleased with the support we provided whilst your father was in our care.
We are very pleased to hear that your experience with us has been such a positive one.
Many thanks,
The Lonsdale Mews team

Care UK

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Review from Mike L (Son of Resident) published on 30 November 2023 Submitted via Website
Overall Experience

We needed a care home to provide respite/convalescent care for Mum following hip replacement after a fall. At Lonsdale Mews, we were impressed by the friendliness and approachability of the staff, the relaxed atmosphere, and the obvious contentment of the residents. The care and attention Mum received were exemplary, and the lifestyle team encouraged her to participate in a wide range of group activities, which she enjoyed very much. Inside the building, a lot of thought has gone into the layout, with plenty of areas for socialising, lounges, a cafe, a cinema, hairdressers, and a shop. Outside, there are wonderful landscaped gardens, which are a pleasure to walk around. Lonsdale is also dog-friendly, so residents still get to see their pets. Mum celebrated her 90th birthday whilst there, and the catering staff made a beautiful birthday cake to mark the occasion. She's home now, but when the time comes for full-time residential care, we'll have no hesitation in choosing Lonsdale Mews.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much, Mike, for taking the time to leave us feedback about your experience of Lonsdale Mews.

It was our pleasure to care for your mum during the time she was recovering from her operation, and so pleased that she benefited from the friendship and support that we provided for her. It...  

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Review from T B (Son of Resident) published on 28 November 2023 Submitted via Website
Overall Experience

We would highly recommend Lonsdale Mews Care Home. My parents have received the very best of care from the moment they arrived. The staff were friendly, courteous and kind. My wife and I were confident that my parents were in the very best hands and that their individual care needs were assessed and fully met by the whole caring team. There is a warm and homely atmosphere throughout the building. There are lots of events and outings which my mother really enjoyed during her stay at Lonsdale Mews. The management team kept me informed and sent photos of both my parents having a lovely time. Dad had a few outpatient hospital visits to attend while staying at Lonsdale. This was not a problem as transport to and from the hospital was arranged by the home and a carer escort provided too. On-site there is a hair dresser which mum really enjoyed. She had a hand massage on another occasion by one of the care staff. Thank you to everyone for looking after my beloved parents.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about your experience of Lonsdale Mews.

We are pleased that we were able to provide all the support needed to make your parents' stay as enjoyable as possible with all the additional touches. It was our pleasure to be able to facilitate...  

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Review from Kay L (Daughter-in-law of Resident) published on 22 November 2023 Submitted via Website
Overall Experience

Everyone was so caring during my mother-in-law's respite stay and she commented that the staff always had a smile on their faces. Her room was very well equipped and she even had a patio space outside. She purchased a bird feeder and bird food from the care home shop and was delighted when she received a daily visit from a robin! The activity program was excellent and something for all residents to participate in. My mother-in-law really enjoyed this part of the day and regularly participated. The food was good and varied and she enjoyed the intimacy of the small dining room. Overall the care and support from all the staff and management were excellent.

Reply from Martha Piper, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about your experience.
At Lonsdale Mews Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team.

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Review from Maureen S (Daughter of Resident) published on 17 November 2023 Submitted via Website
Overall Experience

A wonderful home, beautifully furnished and clean with very caring knowledgeable staff. Staff have time for the service users and there is a full and varied activities programme, which residents can choose to join in with should they choose to. Staff are warm and friendly and always willing to help. The cafe in the reception area forms a lovely warm and inviting area for residents and their visitors to meet in if they wish. Drinks and cakes are available throughout the day. An excellent provision.

Reply from Reviews Team, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about your experience. We are delighted to hear your very complimentary comments about the home and the team and that your experience has been such a positive one.

Many thanks The Lonsdale Mews Team, Care UK.

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Review from Bruce K (Son-in-law of Resident) published on 3 November 2023 Submitted via Website
Overall Experience
After two months, my mother-in-law has settled in well at Lonsdale Mews. The staff in the residential aged care facility are all absolutely fabulous, they have assisted in the transition from independence to supported living with the utmost professionalism. It is a difficult time, not just for the residents themselves, but for family members too; at all stages, we have been kept informed of Mum's concerns and behaviour. Activities of daily living become more difficult as time progresses. Obviously, it is important that the resident tries to do as much for themselves as possible, but when support is required it is never far away. I cannot fault the care and attention provided at Lonsdale Mews.

The place is spotless, the food is to restaurant standards; freshly prepared, varied, and served with panache; the chefs and catering staff are proud of their menus. The activities team engages residents with meaningful programmes. We can visit whenever we like, and bring the dogs, important!

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about your experience.
We are delighted that you are happy with the support we provide, not only for your mother-in-law but also for assisting you and your family during the transition period.

Your comments regarding the team,...  

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Review from Iain T (Son of Resident) published on 28 September 2023 Submitted via Website
Overall Experience
We remain impressed with the home, which has a calm, homely atmosphere and excellent food! The staff are patient, kind, helpful and welcoming, always taking time to say hello.
Not always socially outgoing, Mum is encouraged to take part in the multitude of activities, which staff strive hard to organise, including outings, speakers/visitors offering an interesting range of subjects, and shared social events for residents and relatives.
Mum loves the beautiful garden and walks her wheeler around it at every opportunity. Her ground-floor room has a small patio, and she can be outside as often as she likes. Occasional medical problems have been promptly dealt with and with great care.

Relatives are updated via weekly email bulletins, frequent postings of events on an active Facebook page, regular relative meetings and managers’ surgeries too. Lonsdale Mews has forged links with the local community and charities; we are very pleased to have made this choice for Mum.

Reply from Annabelle Newman, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us a review about your experience over the past two years.

We are delighted that you remain happy with all that we provide for your mum to support her here at Lonsdale Mews. Thank you also for your very complimentary remarks about the home and the...  

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Review from Pauline P (Daughter of Resident) published on 22 September 2023 Submitted via Website
Overall Experience

My mother has been a resident at Lonsdale Mews for just over two years. Her room is on the ground floor with a door which gives her access to the beautiful garden. She remains very independent and does not always join in with the different activities as she is very happy being outside when the weather is good. However, I am aware that the staff gently encourage her to become involved and she does enjoy the interesting weekly talks which are on a variety of topics. The staff are always very friendly and helpful both to my mother and to myself when I visit. My mother has had a few medical problems and the staff have always dealt with these promptly and appropriately and have been very caring towards my mother.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about your experience of Lonsdale Mews.
We are pleased that your mum enjoys our regular talks, and are delighted to hear that your experience with us has been a positive one during the two years that we have been caring for her.

At...  

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Review from John H (Husband of Resident) published on 18 September 2023 Submitted via Website
Overall Experience
Excellent care and concern for residents from all levels of staff, nothing too much was a problem.

My family all were very impressed with the level of care their mother received whilst staying at Lonsdale Mews.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about the care and support that we provided during the stay with us, which has been shared with our teams.
Lonsdale Mews does set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Many thanks, Lonsdale Mews Care Home Team Care UK

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Review from O J (Daughter of Resident) published on 23 August 2023 Submitted via Postal Card
Overall Experience

The team on my father's suite have been marvellous with his care after a fall, and were insistent on a revisit to A&E which picked up a nasty neck fracture missed on the initial A&E admission.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us feedback about your experience.

It is good to hear your praise of the team and the care we are providing for your father.

At Lonsdale Mews, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Many thanks
Lonsdale Mews care home

Care UK

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Review from M L (Daughter of Resident) published on 17 August 2023 Submitted via Website
Overall Experience

My dad lived away in Wales, we were finding it increasingly difficult to support him and he was beginning to feel isolated and alone. He made the brave decision to relocate closer to us, but that decision brought the added complexities of a long journey and medical transitions. However my decision on where he should move to - was easy! The first home I looked at was Lonsdale Mews and that is where my search ended. It was luxurious, the residents were happy, and the staff were friendly. The environment felt relaxed, organised, and homely. The transition was seamless with the support and assistance of the Lonsdale Management team and his care for the last 2 months has been exceptional. He has had a few health problems since arriving but the team of carers are always extremely observant and quick to spot any changes and deal with local doctors/111 to deal with matters as they arise, whilst also keeping me fully updated. You get a real feeling of 'TEAM' amongst everyone at Lonsdale.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about your experience.

We are pleased to hear your extremely positive comments about the team and the care and support that your dad is receiving. It is lovely to know that your dad feels at home at Lonsdale Mews and comfortable with...  

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Review from Patrick K (Son of Resident) published on 12 August 2023 Submitted via Website
Overall Experience

Both my father and mother were residents at Lonsdale Mews. At all times we found the care team and also the admin team, caring and considerate to my parents' needs. We cannot thank them enough for all they did for my parents whilst they were in their care.

Reply from Reviews Team, at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about your experience of Lonsdale Mews.
It was our pleasure to provide the care and support that your parents needed, and we are delighted that you were happy with all that the teams provided for them.

At Lonsdale Mews we set a high...  

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Review from P G (Son of Resident) published on 12 August 2023 Submitted via Website
Overall Experience
Every time I have visited it’s been very pleasant staff are great. I was sitting with my mom while she was having lunch one day and the staff were so kind to offer me lunch as well. I said yes and it was really really nice. Great food I must say! Activities are all so fantastic.

Well done, not a bad thing to say about Lonsdale Mews. Thank you all the staff. And one day when I have to go into a home I totally wish for a home as nice as Lonsdale. Thanks for looking after my mom, thank you.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about your experience.
It is good to hear that your visits have been enjoyable and your positive comments about the teams, food and activities.

We do set a high standard for ourselves at Lonsdale Mews, so we are very pleased to read that your experience with us has been a positive one.

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Review from Phil E (Power of Attorney of Resident) published on 21 July 2023 Submitted via Website
Overall Experience

By choosing Lonsdale Mews, I feel very confident that I have done the very best I possibly could for an old friend who needed to go into care due to dementia. I have been visiting since it first opened and everything about the place exudes quality. The accommodation and standards of care are excellent - I continue to consider it the Ritz of local care homes. If I needed to go into care myself. I'd hope to go to Lonsdale! Thoroughly recommended.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about your experience of Lonsdale Mews.
We are delighted to hear that your experience with us has been a positive one during the two years that we have been caring for your friend.

At Lonsdale Mews Care Home we set a high standard for...  

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Review from N C (Son of Resident) published on 20 July 2023 Submitted via Website
Overall Experience
Our family's experience of Lonsdale Mews is very positive.
There is excellent care, available 24/7, from staff - who we cannot praise too highly enough! All of the staff are so very friendly and attentive to each resident's every need.

The tastefully furnished, well decorated, and comfortable modern accommodation. Which includes bedrooms, multiple lounges and dining areas, together with a cafe, cinema, shop, even a hairdressing salon - is always maintained clean, to a very high standard. The food is good and served in a restaurant-style setting. The building is surrounded by beautifully maintained landscaped gardens. There is a dedicated 'lifestyle team'. Who interact with and provide stimulation to all residents, through an ever-changing program of daily activities, informative talks, excursions to places of interest, etc. There is also excellent communication from staff to every resident and their families - through correspondence, regular meetings, and event invitations.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about your experience.
We are delighted to hear your positive comments about the home and all that we do to support the residents!
At Lonsdale Mews Care Home we set a high standard for ourselves, so we are pleased that you and your family are so happy with all that we provide.
Many thanks,
The Lonsdale Mews team

Care UK

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Review from S L (Daughter-in-law of Resident) published on 20 July 2023 Submitted via Website
Overall Experience
Always so helpful and supportive towards the residents and good feedback with the family members, they are all fantastic. Put on lots of entertainment for residents, which the family can join.

Support with the doctors and prescriptions is also brilliant.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to leave us feedback about your experience.
It is lovely to hear that you are pleased with all that the home provides in terms of lifestyle and support for your mother-in-law.

At Lonsdale Mews Care Home we set a high standard for ourselves, so we are very...  

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Review from Nina B (Niece of Resident) published on 10 July 2023 Submitted via Website
Overall Experience
My aunt and uncle had a week's respite here in 2021 and then had to be quickly placed at the beginning of June as my uncle's dementia and falls had accelerated. It was an easy decision to come back to Lonsdale Mews and everything was sorted within a few days. My uncle has dementia but my aunt doesn’t. They would not be separated so both have moved into Lonsdale Mews together. They have settled really quickly which I was worried about as they’d been in their own home for 70 plus years. The staff are very attentive and the food is lovely (my aunt's words). The home is very clean. Gardens are lovely. The home has lots of activities.
They’ve been to the hair salon already. The atmosphere is really good and what stands out is that the residents and staff seem happy. The home has a really welcoming feeling as you enter the doors.

It’s also peace of mind for me knowing they are being cared for.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you for taking the time to leave feedback about your experience.
We are delighted that you chose to return to us for your aunt and uncle's care and that they have settled so quickly.
At Lonsdale Mews Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks,
The Lonsdale Mews Team

Care UK

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Review from Ali C (Daughter of Resident) published on 14 June 2023 Submitted via Website
Overall Experience
We are most impressed with Lonsdale Mews. Mum was reluctant to consider residential care, but her transition was made as smooth as possible by the professional and caring approach of the staff.
Mum’s room and the multiple social areas available are thoughtfully designed, clean, comfortable and stylish. Mum particularly loves the garden. But it is the dedication of the staff that shines through. A marvellous lifestyle team ensures something is always going on to stimulate and entertain the residents. There is laughter. The food looks delicious - amazing birthday cakes! Individual care is expertly tailored, and when visiting, you see a genuine compassion for people in their twilight years.

Family communication is excellent, including weekly activity sheets, so we always know what’s going on. It is reassuring to know that Mum is in safe, kind hands, with 24 hour expert care and she no longer feels lonely and isolated. And best of all, we’ve seen the return of Mum’s twingle-eyed smile.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you very much Ali, for taking the time to leave us feedback about your experience.

We are delighted that your mum has settled so well and is enjoying the facilities and all that we provide to care for her.

At Lonsdale Mews, we set a high standard for ourselves, so we are very pleased to...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Lonsdale Mews.

Awards / Recognitions (128)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Lonsdale Mews.

Meet the Team (1)

Jo Davison
Jo DavisonJob Title:Home Manager

I’m a Registered Mental Health Nurse and was a Dementia and Safeguarding Lead in a nursing home before I joined the Lonsdale Mews team. As a brand new home, Lonsdale Mews looked like an incredible place to work, and it offered exciting new opportunities.

Working with older people is incredibly rewarding, and my favourite part of the day is spending time with residents and their families, getting to know them. We’re a big home team, so it’s good to take time to get to know colleagues better, too.

While being adept at all things care-related is vital in this role, it’s also important to have strong communication and people skills. What we do is all about people, so I always aim to be approachable, open and fair.

When I’m not at work I enjoy going to music concerts and the cinema. I also love my holidays!

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