Lonsdale Mews

Dad (93) went to Lonsdale to give Mum (91) 2 weeks of respite. Right from the lady on reception to the team on Beacon Dad received an excellent level of care, he enjoyed a day out on the local canal and also entered into the Olympic celebrations in the lovely gardens. Nice to see a smile on his face and overall we were very satisfied with the level of care.

My sister and I booked Mum in for a respite stay at Lonsdale. We are so pleased with all aspects of the care she is receiving. Everyone is so kind and caring at the home and there is a lovely warm, welcoming, cheerful atmosphere there all the time whether for residents or visitors. All the staff go above and beyond getting to know the residents and their requirements and they are made to feel special. There is always something interesting happening each day too if she wishes to join in. Alternatively, there are areas to sit quietly, the garden is beautiful. We have noticed a real improvement in Mum. She is calm relaxed and happy which is lovely to see.

The care the staff at Lonsdale Mews take of my mum is absolutely excellent, they are skilled, considerate and caring and think of every detail. I feel safe in the knowledge my mum is getting wonderful care and support and wouldn't hesitate to give Lonsdale Mews the highest recommendation possible.

We thank you very much to the relationship manager and the team for making Dad's stay special.

I cannot fault the level of service and care given to my mother and would not hesitate to recommend Lonsdale Mews to anyone looking for either long-term care or short-term respite. There is always a really lovely atmosphere, and the staff is caring and respectful.

My mum was here for 8 months when she could no longer cope at home. She was happy here and considered it her home. The staff are caring, the home is bright, clean and modern. There is always something going on from craft mornings to day trips and as a family member, I was always made welcome.

The communication with Dad's carers was great too - always contactable and reassuring.

Lonsdale Mews is a care home that makes everyone feel very welcome. Whether you're a resident or a visitor. Our father became a resident, and the care and attention he received from all the staff was outstanding. He was treated with the utmost respect and dignity. The staff are so kind and helpful. Nothing was too much trouble. His health improved immeasurably due to the care he received. As a visitor, the home was your home.

My father became a resident at Lonsdale Mews after a fall at home and a spell in hospital, which is traumatic for anyone, but for an older person even more so. From the minute we got there, he was made to feel welcome, and valued. Everyone went the extra mile, even the chef came and introduced herself, and was keen to find out his likes and dislikes. Dad's health and mobility improved remarkably, with the care, encouragement and stimulation he received, and as a family we felt reassured he was in the right place.

My 93 year old mother has now been a been a resident of Lonsdale Mews for over two years. The staff are brilliant and the level of care is excellent. There is always things going on, it is clean and tidy. It is the little things like no empty cups and saucers abandoned that make it a lovely place for her to live. I have every confidence my mother is in safe hands.

This is a lovely care home, staff are so caring and kind, always willing to help, always cheerful and treat my mum with love and respect. There are outings which cater for all needs, daily activities which relatives and visitors can join in with. The facilities and cleanliness are outstanding as is the food. The cafe is warm and welcoming with lovely refreshments. My mum is happy and that’s what is most important.

My mother has received excellent care during her stay the past two years. The staff are outstanding, really friendly and kind. The activities put on each day are really well received by the residents and they even look to grant the wishes of everyone by arranging bespoke trips and events on request.

Lonsdale is a pleasant, well-run brand new care home that gives residents a relaxing and safe environment with excellent friendly care staff. It also runs a wide choice of activities that residents can participate in if they so wish. The central garden is a gem. The rooms are state of the art and the care level is seamlessly adjusted according to need. The location of Lonsdale is also conveniently just off the A6.

Lonsdale Mews is a lovely care home with great facilities and lots of activities the residents can take part in if they wish. The staff are amazing with both my mum, who has lived there for 2 years, and with my sister and myself, who visit regularly. I would happily recommend it to anyone looking for a care home for their loved one/s or themselves.

Thank you to everyone at Lonsdale!

We are very happy with the level of care provided at Lonsdale Mews for my father-in-law. The whole team are warm and welcoming and nothing is too much trouble. There is a tangible, upbeat culture but with lots of sensitivity and respect shown to residents and family members alike. There are many activities which residents can participate in if they’d like to. These are varied and lighthearted which adds to the general, positive feel of the home. Whilst we are all very sad as a family that my father-in-law is no longer able to live independently; we are so grateful to have found the next best thing for him. The home is really clean and decorated to a high standard with lots of lovely ‘home from home’ touches. Management is always accessible and highly responsive. Our two little boys love visiting their grandpa here which is a testament to the whole team who always makes us all feel so welcome (not to mention the ice pops in the freezer!). Thank you everyone at Lonsdale Mews.

The activites that are organised on a daily basis are varied and Dad does attend some of them especially the talks which are well-researched and presented.

On Christian name terms with many, I try to visit each day with our Norfolk terrier, and he is much fussed over too! I have nothing negative to say about Lonsdale Mews in terms of the quality and care of the staff and the pleasure that all wish to bring to the variously afflicted residents. Friendly and readily available staff in a clean, and attractive facility, Lonsdale Mews and its catering will be hard to beat.

Deciding that it was time to find a care home for my husband was the most difficult decision I have ever taken. All the staff at Lonsdale Mews are so friendly and caring and my husband's needs, likes and dislikes are taken into consideration at all times. He needs help with all aspects of daily life and the carers' patience and good humour could not be bettered. The rooms and communal areas are beautifully decorated with many homely touches and are kept spotlessly clean. Of great importance to my husband is the quality of the meals, which are excellent! I am so pleased that my husband can choose whether to participate or not in the many activities each week. He is not much of a joiner but we have both enjoyed the musical afternoons. All in all, I do not believe that I could have found a more pleasant or caring environment for my lovely husband, who deserves the best. I would like to take this opportunity to thank everyone at Lonsdale Mews.

Like anyone involved in the care of a loved one with dementia it is difficult to find the right place as round-the-clock care becomes necessary. From the moment my aunt stepped into Longsdale Mews any doubts were erased. The care and attention to help her make this huge transition has been wonderful. We were able to personalise her room before she moved in and on that first night when we sat on her bed with a lovely cup of tea and one wonderful member of staff in particular, who was just so kind, it absolutely felt the right decision. The absolute attention to detail in terms of the decor is just beautiful and the activities provided each day are incredible. Without exception the staff are just the most caring and positive people who appear to really love this incredibly important work they are doing. This is a place where despite the great challenges in life (there are many!) there still remains much living to enjoy!