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Signature at Reigate Grange

50-54 West Street, Reigate, Surrey RH2 9DB
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The dementia support team has been excellentJane W(Daughter of Resident/Service User)
Signature at Reigate Grange, Reigate
Signature at Reigate Grange, Reigate
Signature at Reigate Grange, Reigate

Reigate Grange is purpose-built and therefore fit for the purpose of promoting independence whilst keeping people safe. It offers Signature's exceptional residential and nursing care combined with outstanding facilities and services, all within a comfortable, friendly and home-like environment. The home features private apartments that vary from studios to one-bedroom suites. In addition, and in Reigate's dementia community, there are bespoke specialist dementia suites, designed especially to offer unique support...  

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Care Provided by Signature at Reigate Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,080From £2,496
Residential Dementia CareFrom £2,250From £2,700
Nursing CareFrom £2,080From £2,496
Nursing Dementia CareFrom £2,250From £2,700

Contact Signature at Reigate Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Fahame Aboubacar (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (11)
  • Single Rooms with ensuite Wet Room (73)
  • Couples/Companion Rooms with ensuite Wet Room (11)

Signature at Reigate Grange Reviews (138)

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9.8

Signature at Reigate Grange has a Review Score of 9.8 (9.775) out of 10, based on 34 reviews in the last 2 years. Over all time Signature at Reigate Grange has 138 reviews.

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Showing 138 reviews matching selected criteria
Review from E K (Daughter of Resident) published on 14 August 2020 Submitted via Postal Card
Overall Experience

Reigate Grange has looked after mum extremely well throughout her time there. The staff are all very caring and respectful of mum and even through the lockdown period, they have continued to keep a high standard of care.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Thank you so much for taking the time to leave a review. I would like to thank you on behalf of my team for your kind words. Lockdown brought many challenges but we never for a second let it impact the care we gave, so it is so special for this to be recognised. I look forward to sharing this review with my team.
Warmest regards,

Sarah-jane

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Review from N W (Son-in-law of Resident) published on 6 August 2020 Submitted via Postal Card
Overall Experience

During her time at Reigate Grange, my mother-in-law has been very happy and treated with exceptional care and consideration. The staff have always been kind, helpful and taken any of our concerns or suggestions very seriously.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Thank you so much for taking the time to write a review of Reigate Grange. We pride ourselves on the excellent care we provide, so it is all the more encouraging to hear that this is your experience of us. Thank you once again.

Warmest regards.

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Review from T W (Daughter of Resident) published on 6 August 2020 Submitted via Postal Card
Overall Experience

Reigate Grange has proved to do be outstanding with the care of our 97-year-old mother particularly in the unprecedented time of lockdown. She has been beautifully loved and cared for by exceptional carers, well occupied by the activity staff and nourished by top quality food. All in all, she has 2 wonderful years, very happy and content years at this amazing care home. Thank you to all the staff

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Oh wow! What an amazing review! Thank you so much for your kind words. I cannot wait to share this with my team. Thank you so much!

Warmest regards.

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Review from S W (Friend of Resident) published on 22 July 2020 Submitted via Postal Card
Overall Experience

It has been so difficult to be able to keep in touch with my friend during lockdown but Signature at Reigate Grange have not let this stop them! Zoom meetings have made me feel that anything is possible. My friend is happy and safe. The staff are just so kind and helpful. The management have been so brilliant with keeping me informed of how they are.

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Review from J B (Friend of Resident) published on 2 July 2020 Submitted via Postal Card
Overall Experience

Very good friends of mine now live there. They are a couple and have different needs. They live in one apartment together. They are elderly and frail. They are very happy there. They tell me that they love the staff and the activities and the other people who live there are now friends.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Thank you so much for your review. It is so important for us to be able to have couples continue to live together when they join us. We always want to replicate as near as possible, what life was like in one's own home.
I am so pleased that your friends are happy

Many thanks.

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Review from J W (Friend of Resident) published on 29 June 2020 Submitted via Postal Card
Overall Experience

An old neighbour of mine moved to Reigate Grange where he was able to enjoy life again with the support and care that he needs.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Thank you so much for taking the time to review us here at Reigate Grange. Taking the pressures away and helping people get back to enjoying life without the worries, is a big part of what we do!

Warmest regards

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Review from D W (Friend of Resident) published on 29 June 2020 Submitted via Postal Card
Overall Experience

My friend is so well looked after. He is incredibly happy and I feel that his life has been extended due to the care that he receives.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Thank you for reviewing us here at Reigate Grange. The happiness of our residents is paramount! I am so lucky to be working alongside such a wonderful team.

Warmest regards.

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Review from A K (Friend of Resident) published on 18 June 2020 Submitted via Postal Card
Overall Experience

My friends mother is a resident and it's so nice the family are so happy with the care she's receiving. Every time I go to Reigate Grange I'm greeted with a smile and the events they host such as the Christmas fair are so lovely and I have told my kids that's where I want to go when the time comes.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Thank you so much for your lovely review. We do pride ourselves on giving a warm welcome to all our visitors! We look forward to seeing you again soon.

Warmest regards

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Review from Nicola-Jane (Daughter of Resident) published on 18 June 2020 Submitted via Website
Overall Experience
My mother moved into Reigate Grange, Hilltops (Dementia Suite), on the 25th March, after being at our family home for 55 years, and right bang in the middle of this horrific pandemic which meant I couldn't visit her! The staff have been simply brilliant during this difficult time as they have had to cancel all extra outside help so have had to do a multitude of jobs including arranging pyjama parties and VE day, and they still come into work with a smile on their face saying how much they love their job!

The carers are all like angels - each and every one of them goes over and above each day - they put their life and soul into their job, they are kind, compassionate and extremely intuitive and boy oh boy they know how to give the inmates a fun time! They are all an absolute asset to Reigate Grange and I am very lucky that this is my mother's new home. And when this pandemic is over they all deserve a medal and a big party! The staff are simply the very best! Thank you

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Oh what a wonderful review! Thank you so much. Covid has brought its own challenges but as you said, we have pulled together and although our doors may be closed, the laughter still rings out!

My Team will love reading this review - thank you!

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Review from Amanda B (Independent Advocate/Deputyship) published on 18 June 2020 Submitted via Website
Overall Experience

I am an independent social worker who has two clients living at Reigate Grange. I have been involved with the home since it first opened and no matter what, the managers and their staff team delivery consistent, person-centred, high-quality care and support to their residents. The home itself is a delight to spend time in and provides a lovely homely environment on all floors. The bedrooms are spacious and beautifully decorated and the communal areas are inviting and fun. But it's not all looks with Reigate Grange, it goes so much deeper. All the staff are totally dedicated to those they are supporting. They all know each resident's likes and dislikes, past history, families etc, that their care is always truly person-centred. If a relative of mine were to need to go into a care home, I would choose Reigate Grange above any other. Highly recommended.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to review us. I am so pleased that you feel so positively about your experiences of Reigate Grange. My teams will be delighted to read this review.

Warmest regards

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Review from H S (Resident / Service User) published on 9 January 2020 Submitted via Postal Card
Overall Experience

Since arriving the care and staff have been wonderful and helpful. Always around if needed and always, bright and cheerful. We have a little joke.

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Review from N R (Godson of Resident) published on 9 January 2020 Submitted via Postal Card
Overall Experience

As the 6 month's mark since moving in is nigh, a review seems timely and apt. We have been most impressed and pleased with the level of care, it's sensitivity, their patience, attention to details and responsiveness and this goes across the board of all those we have cause to interact with - Nurses, carers, cleaners, maintenance and management (sorry to the chef's and restaurant team, but we have not eaten there ourselves). The only negative remains that old, vexed and perennial issue - meals. We know 'it's difficult to please all of the people all of the time', but Car parking - not even going to go there!

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you for taking the time to review us, here at Reigate Grange. It's great to learn how impressed you are with the care we provide. I must agree with you that it can be a challenge in pleasing everyone, however here at Reigate Grange we recognise just how important the dining experience is and...  

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Review from P K (Resident / Service User) published on 3 January 2020 Submitted via Postal Card
Overall Experience

We are very lucky to be here where we are looked after so well. All the staff are so caring which makes for a very happy atmosphere. My friends say it's like a five-star hotel, but not so formal. I would recommend a visit.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Thank you so much for taking the time to leave us a review and your kind comments. I will take great pleasure in sharing your comments with my team.
Kind regards

General Manager

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Review from E R (Resident / Service User) published on 3 January 2020 Submitted via Postal Card
Overall Experience

My husband and I moved into Signature Grange 16 months ago. My husband had a stoke sad to say 6 months ago he died so sad. I am lucky to be here. Such kindness from the management and staff and the residents. It truly is "home from home".

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Thank you so very much for taking the time to leave us such a lovely review. We are the lucky ones! I will take great pleasure in sharing your review with my team.
Warmest regards

General Manager

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Review from K A (Resident / Service User) published on 3 January 2020 Submitted via Postal Card
Overall Experience

My apartment is spacious and well designed. The staff are all kind and helpful. As a downsizing move with overall assistance this arrangement has worked very well.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Thank you for your review. I am so pleased that your move to Reigate Grange has worked out so well for you as we understand how challenging and often sad such moves can be.
Warmest regards

General Manager

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Review from J G (Daughter of Resident) published on 3 January 2020 Submitted via Postal Card
Overall Experience

My mother came to the Grange in July 2019, since being here she has had the most amazing care. The staff are so helpful and I can't thank the carers enough for all they do. Always so positive, happy and kind. The food is very good and mum's room/bathroom is kept clean and tidy. I wouldn't hesitate to recommend Reigate Grange to any friends.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Thank you so very much for taking the time to leave such a lovely review. It is an absolute delight to have your Mum in our care. I will take great pleasure in sharing your review with my team.
Warmest regards

General Manager

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Review from N D (Son of Resident) published on 2 January 2020 Submitted via Postal Card
Overall Experience
This is how care homes should be. The Grange is superbly run by charming, caring people.
My mum has found the nursing care very beneficial, the food and regular medication has had a very good effect on her health.

It is a large establishment which has a good community atmosphere. Thank you so much.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Thank you for taking the time to leave us such a lovely review. We are all immensely proud of the great community we have become and receiving reviews like yours fills us with pride. Thank you. I will now take great pleasure in sharing this with my team. Warmest regards,

Sarah-Jane.

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Review from J H (Daughter of Resident) published on 30 December 2019 Submitted via Postal Card
Overall Experience

The level of care and attention to detail at the Grange is absolutely outstanding. Everyone is so caring and friendly and my mother is as happy as she has been for years. Both my father and I have complete peace of mind and mum could not be in a better place.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange
Thank you so much for taking the time to leave us such a wonderful review. Your peace of mind is so very important to us and Mum's happiness is what it is all about. I shall take great pleasure in sharing this with my team.
Warmest regards,

Sarah-Jane.

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Review from B C (Next of Kin) published on 30 December 2019 Submitted via Website
Overall Experience

Poor leadership and weak management. This affected staff morale and consequently care. Many carers had no real depth of understanding dementia. A lovely physical environment with lots going on but sadly lacking in skilled carers and good leadership. Most staff warm and friendly and some exceptionally good at their job. Others not so. Quite a quick staff turnover with great staff moving on and sadly a reliance on agency staff.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you for taking the time to give feedback on your experience of Reigate Grange from ten months ago and for highlighting areas you found to be in need of focus. I am pleased to hear that you feel we have some exceptionally good staff along with a lovely physical environment with lots going on and I will take great pleasure in feeding this back to my team. Warmest regards, Sarah-Jane.

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Review from M S (Son of Resident) published on 30 December 2019 Submitted via Postal Card
Overall Experience

This is the best care home we have seen. The facilities are first class and the staff are happy and caring. The feel at Reigate Grange is more like a luxury hotel than a care home and all the staff are friendly and made my parents feel at home. The restaurant is very good and serves a high standard menu. The activities are many and varied and all the residents seem very content.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to share your wonderful views of us here at Reigate Grange. We pride ourselves on creating a first-class experience for our residents and families and so your review is music to my ears. I will take great pleasure in sharing your review with my team. Warmest regards, Sarah-Jane.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (14) & Events (0)

News
  • 09 Jun 2026

    What a wonderful afternoon we had at Signature at Reigate Grange as we celebrated John and Ann's 65th wedding anniversary. We were delighted to welcome Paul Dambery Mace Bayer of...

  • 15 May 2026

    We proudly celebrated our incredible nurses here at Signature at Reigate Grange. Their compassion, dedication, and commitment makes such a difference every single day. Our nurses go above and beyond...

  • 15 May 2026

    A group of classic car enthusiasts delighted our residents, staff, and guests with a beautiful parade of fully restored vehicles. The cars were in such pristine condition you could quite...

Upcoming Events

There are no upcoming events for Signature at Reigate Grange.

Awards / Recognitions (18)

Accreditations

There are no accreditations posted yet for Signature at Reigate Grange.

Meet the Team (8)

Ana-Maria Cormos
Ana-Maria CormosJob Title:General ManagerJoined: 2026

Ana-Maria Cormos is an experienced health and social care leader with a career spanning clinical practice, quality assurance, operational leadership, commissioning, and business development. Having progressed through a range of senior roles, from Lead Nurse and Head of Nursing and Care Quality to Head of Business Development and General Manager, she brings a well-rounded perspective that combines clinical excellence with commercial awareness.

Ana-Maria began her career as a registered nurse and has remained passionate about delivering high-quality care throughout her professional journey. Her experience working directly with residents and frontline teams has shaped her leadership approach and given her a strong understanding of what good care looks like in practice.

Over the years, she has led care home openings, supported service turnaround projects, strengthened governance and quality frameworks, and worked closely with operational teams to improve outcomes for residents. Her background in business development has also enabled her to bridge the gap between quality care and sustainable business performance, ensuring that services remain both resident-focused and operationally successful.

Known for her collaborative and hands-on leadership style, Ana-Maria believes that the best results are achieved by empowering teams, building strong relationships, and maintaining a clear focus on the people who matter most – residents and their families. She values openness, accountability, and continuous improvement and is committed to creating environments where colleagues feel supported to perform at their best.

Under Ana-Maria's leadership, her team was recognised with the MK Inspiration Award, reflecting a shared commitment to high standards, innovation, and outstanding care delivery.

As General Manager of Reigate Grange, Ana-Maria continues to focus on building a strong culture, maintaining excellence in care, and ensuring residents receive safe, compassionate, and person-centred support in a place they can truly call home.

Justine Hare
Justine HareJob Title:Dementia Care ManagerJoined: 2026

I am proud to be the Dementia Care Manager at Reigate Grange, bringing over 12 years of experience within the care sector. Caring for others has always been more than just a career for me; it is my passion. I am dedicated to delivering exceptional, person-centred dementia care and making a positive difference to the lives of our residents and their families every day.

My career began in domiciliary care, supporting people to maintain their independence in their own homes while building meaningful relationships with them and their families. I then joined a Palliative Support Care Team, where I gained invaluable experience providing compassionate, dignified, and empathetic support to individuals and their loved ones during some of life's most challenging moments.

From there, I progressed into residential care, where I discovered my true passion for dementia care. Today, I am proud to be part of the team at Reigate Grange, where I have the privilege of leading our dementia community.

Dementia care is my area of expertise, and I firmly believe that every person deserves to be treated as an individual, with their own life story, choices, and preferences at the heart of everything we do. My vision is to develop a strong, knowledgeable, and compassionate team, creating an environment where residents feel safe, valued, understood, and truly at home.

I believe exceptional care is built on open communication, honesty, transparency, and teamwork. By supporting and empowering my colleagues, encouraging continuous learning, and leading by example, I strive to create a positive culture where everyone feels respected, listened to, and inspired to provide the highest standards of care.

Nothing is more rewarding than seeing our residents smile, feel comfortable, and enjoy meaningful moments each day. It is a privilege to work alongside such dedicated colleagues and to support the wonderful people who call Reigate Grange home. This is not just my profession; it is my passion.

Lesley Loizou
Lesley LoizouJob Title:Client Liaison Manager

I have been working in the care sector for over 15 years and am delighted to join the team at Signature at Reigate Grange. The home has gone from strength to strength over the past few years and has built an impressive reputation for delivering outstanding care alongside exceptional hospitality services. Signature’s approach to person-centred care is not only amplified through robust and bespoke care plans, but through a range of meaningful activities both within the home and the local community. With so many features on offer, including fine dining and wellbeing facilities, I would be proud to welcome you for a tour and to discuss how we can support your future care needs.

Dean Ferrari
Dean FerrariJob Title:Maintenance ManagerJoined: 2023

I started at a previous Signature home as a Maintenance Assistant, progressing to be Manager and moved to Reigate Grange in 2023. Prior to coming into the care industry, I enjoyed renovating houses and did a lot of travelling for work. I thoroughly enjoy working here at Reigate and strive to keep the home and grounds to an excellent standard for our residents.

Mayank Singh
Mayank SinghJob Title:Hospitality ManagerJoined: 2026

I am an experienced Hotel and Hospitality Manager with over 18 years’ experience leading both large and small teams across the hospitality sector. I have a strong track record within hotels, resorts, established corporate businesses, and now within a luxury care home environment, consistently delivering exceptional standards of service.

Customer service and guest satisfaction are central to my approach, and I am highly motivated to deliver a five-star experience at all times. My background includes leading operational teams, managing processes, and driving business performance while ensuring outstanding guest and resident care.

I bring excellent communication, organisational, planning, and leadership skills, and I am a confident, hands-on manager who leads by example. I am equally comfortable working independently or collaboratively with teams, and I take pride in supporting, motivating, and developing others.

With relevant qualifications in the Hospitality Industry, I am a strong and approachable leader who believes in leading from the front. Providing high-quality service, dignity, and a memorable experience to residents and guests is always my top priority, and I am confident I am a valuable asset to any organisation.

Holly Durban
Holly DurbanJob Title:Hospitality SupervisorJoined: 2025

I’ve spent most of my professional life in hospitality, but a few years ago I realised I wanted to do something more meaningful and rewarding. That decision led me to the care sector and ultimately to Signature at Reigate Grange.

Since joining the team, I’ve progressed from Hospitality Assistant to Hospitality Supervisor, and now manage the Activities Department. I love engaging with our residents every day and creating fun, thoughtful activities that they can truly look forward to.

What motivates me most is building a warm, vibrant atmosphere where residents feel valued, entertained, and cared for. It’s a real privilege to be part of their lives and to help make each day a little brighter.

Bruno Morao
Bruno MoraoJob Title:Head ChefJoined: 2025

Bruno Morao is the talented Head Chef at Reigate Grange Care Home, where he leads the kitchen team in delivering exceptional dining experiences for residents.

Bruno first joined Reigate Grange as Sous Chef in February 2024, bringing over 15 years of experience in the care sector catering. His dedication and passion for food led to his promotion to Head Chef in May 2025.

Originally from Portugal, Bruno has lived in England for more than 20 years and earned his professional chef qualifications here. He is passionate about creating delicious, nutritious meals with a particular love for Mediterranean cuisine.

Bruno is committed to designing seasonal menus that celebrate fresh, high-quality ingredients and meet the diverse dietary needs of residents. His approach to food is centred on teamwork, creativity, and making every meal a memorable experience.

Diane Swinton
Diane SwintonJob Title:Business Admin Manager

I joined Reigate Grange in November 2022 and feel incredibly privileged to be part of such a dedicated and caring team. Before joining the care sector, I worked as a Personal Assistant to a Regional Manager for a well-known supermarket chain, where I developed extensive experience in administration, organisation, finance, and people management.

As Business Administration Manager, I oversee many of the important functions behind the scenes, including HR, finance, recruitment, compliance, and supporting our managers and team members. My role is to help ensure that everything runs smoothly so that our residents receive the highest standards of care and service every day.

I am passionate about supporting both our residents and colleagues and take great pride in creating an efficient, positive, and well-organised environment. One of the most rewarding aspects of my role is knowing that the work I do contributes to making a difference in people's lives, whether directly or indirectly.

What I enjoy most about Reigate Grange is the warm, family atmosphere and the opportunity to work alongside such a compassionate and dedicated team. Every day brings something different, and it is incredibly fulfilling to be part of a community that puts residents at the heart of everything we do.

Outside of work, I enjoy spending time with family and friends, making memories, and taking time to relax and recharge.

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