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Riverdale Care Home

65 Duggers Lane, Braintree, Essex CM7 1BA
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My uncle is very happy at Riverdale and well looked after, the staff are always cheerfulA W(Niece of Resident/Service User)
Riverdale Care Home, Braintree
Riverdale Care Home, Braintree
Riverdale Care Home, Braintree

Riverdale Care Home is where first-class care meets luxury living. This 40-bed exceptional care home provides outstanding residential, nursing, respite and dementia care in a beautiful purpose-built setting, which offers private en-suite rooms and rooms for couples. The home prides itself on its array of lifestyle initiatives, which have been specially designed to promote the wellbeing of residents.

These include:

Chatterbox: a unique way of initiating conversations amongst residents and staff, by...  

Care Provided by Riverdale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750N/A

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

Contact Riverdale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nathalie Champion(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • To arrange a visit, please call the home directly. No restrictions on visiting.

Parking

  • Ample on-site parking.

Riverdale Care Home Reviews (102)

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9.8

Riverdale Care Home has a Review Score of 9.8 (9.849) out of 10, based on 34 reviews in the last 2 years. Over all time Riverdale Care Home has 102 reviews.

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Showing 102 reviews matching selected criteria
Review from S C (Wife of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

Find the staff all very helpful. Premises clean and comfortable.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home

We're delighted to hear that you found our staff helpful and our premises clean and comfortable. Thank you for leaving a review.

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Review from Helen B (Daughter of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

I am finding it difficult to put into words how grateful I am we chose Riverdale Care Home for our mother. She was part of the Riverdale family for two and a half years and for a nonagenarian she embraced all the activities and events Riverdale offered. All staff have an outstanding attitude and nothing is too much trouble. She sadly passed away last week bit the care and going the extra mile Mum and her family received at such a difficult time was again outstanding.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home
Thank you for your heartfelt review. We would like to extend our sincere condolences to you and your family during this difficult time.

It means so much to us that you chose Riverdale Care Home for your mother's care and that she became such a valued member of our Riverdale family over the past...  

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Review from Sarah P (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

Mum has been at Riverdale Care Home since November 2023, during her stay she has received the most outstanding care, she was fully embraced into the Riverdale family as were her family and enjoyed all the activities, the food and the staff at all levels have been amazing. Sadly Mum passed away recently at Riverdale and the support, dignity and going the extra mile during this difficult time cannot be underestimated. On this review we cannot name names that would in itself be too difficult as there are too many staff to mention for their outstanding support. THANK YOU RIVERDALE.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home
We are deeply saddened by the loss of your Mum and would like to extend our sincere condolences to you and your family. It means a great deal to us that you have taken the time to recognise the care, compassion and support provided during her time with us.

It was our privilege to welcome Mum and...  

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Review from Laura B (Granddaughter of Resident) published on 2 June 2026 Submitted via Website
Overall Experience
From the moment my grandmother arrived at Riverdale, she was treated with kindness, dignity and genuine care. Over time it truly became home to her, and knowing she was happy and cared for brought comfort to our family.
A special thank you to Summer for the wonderful care and activities she organised, and to Lisa and Jeanette on reception who were always welcoming, compassionate and helpful.
Nan loved the food and always looked forward to the Tuesday hair appointments, which made her feel so much better in herself. Riverdale also made our whole family feel welcome, especially with the private lounge areas, afternoon teas and unlimited coffee during visits.
Although Nan sadly passed away in hospital, the compassion shown afterwards meant so much. The staff carefully packed her belongings for us and thoughtfully placed them in the library rather than us having to go straight into an empty bedroom, which we will never forget.

Thank you to everyone at Riverdale

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home
Thank you so much for taking the time to share such a heartfelt review.

It means a great deal to us to know that your grandmother felt so happy, comfortable and cared for during her time at Riverdale. Our aim is always to provide a warm, supportive environment where residents truly feel at home,...  

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Review from A G (Son of Resident) published on 28 May 2026 Submitted via Postal Card
Overall Experience

Mum was a resident at Riverdale for just over a year, having been in two other care homes previously. The care and support provided to her was excellent. The staff were engaged and caring and always attentive to Mum's needs. I would have no hesitation in recommending Riverdale to other families.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home
Thank you so much for your kind words and recommendation. It means a great deal to us to hear that your Mum felt well cared for during her time at Riverdale.

We are delighted that our team's care, compassion and attentiveness made such a positive difference to both your Mum and your family....  

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Review from Marine P (Wife of Resident) published on 23 April 2026 Submitted via Postal Card
Overall Experience

The staff were always so friendly and helpful, looked after the residents with great care and consideration during my husband's stay with them.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home

Thank you for taking the time to share your experience. We're delighted to hear that you found our team friendly and helpful, and that your husband was cared for with such kindness and consideration during his stay. Your feedback means a great deal to us, and we will be sure to pass on your lovely comments to the team.

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Review from C J (Daughter of Resident) published on 23 April 2026 Submitted via Postal Card
Overall Experience

On behalf of my brother and myself, I would like to say a huge thank you to all the wonderful staff who took good care of our mum. I would definitely recommend this home.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home

Your kind words about our team mean a great deal, and we will be sure to share them with everyone. Thank you for your recommendation, it is sincerely appreciated.

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Review from Pauline A (Sister of Resident) published on 8 April 2026 Submitted via Postal Card
Overall Experience

The staff are kind, helpful and care about the residents. The care home is bright and welcoming and spotlessly clean and tidy. The meals are restaurant-quality. I feel this care home goes above and beyond. Would definitely recommend.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home

Thank you so much for your kind and thoughtful feedback. We're truly delighted to hear that you've had such a positive experience with our home.

Our team takes great pride in creating a warm, welcoming, and safe environment, so it's wonderful to know that the care, cleanliness, and atmosphere...  

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Review from Rob A (Brother of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

The care home is exemplary. It is by far the best care home I have visited. Primarily the staff have been amazing. They are always helpful and caring. Everybody is cheerful and will engage with residents and visitors. The building is always spotless and the grounds are manicured. The meal provision is comparable to a hotel. I find it reassuring that I have given the care of my sister and brother-in-law into the hands of Riverdale.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home

We are delighted to hear that your experience with our home has been so positive. Your comments about our team are especially appreciated - we are very proud of their dedication, compassion, and the genuine relationships they build with residents and visitors alike. It's wonderful to know that...  

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Review from Trevor B (Son of Resident) published on 13 March 2026 Submitted via Website
Overall Experience

Our father was only at Riverdale for a little over a week, but the impact the staff made was heartfelt. During such a difficult time, he was treated with incredible dignity, care and compassion. As a family, we were met with nothing but respect and empathy. Though our father has passed away, we take great comfort knowing his final days were spent in the best possible care. We cannot thank the team enough.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home
Thank you for taking the time to share such a heartfelt message with us.

We are deeply sorry for the loss of your father. It means a great deal to know that, during such a difficult time, our team at Riverdale was able to provide him with dignity, compassion and care, and to support your family...  

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Review from Andrew B (Nephew of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

All the staff were very friendly and welcoming in a quiet, calm environment. Nothing was too much trouble and all staff responded very quickly to all requests.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home

Thank you so much for your kind feedback. We're delighted to hear that you found our environment calm and welcoming, and that our team were friendly and responsive throughout your time with us. Your comments mean a great deal to our staff, and we truly appreciate you taking the time to share your experience.

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Review from Gloria B (Friend of Resident) published on 28 January 2026 Submitted via Postal Card
Overall Experience

In all the time we have been visiting David the staff have always been so kind and helpful. Nothing has been too much trouble.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home

Thank you so much for your kind words. We're delighted to hear that your experiences visiting David have been so positive. Our team takes great pride in being kind, helpful, and supportive, so it truly means a lot to know that nothing has ever been too much trouble. We really appreciate you taking the time to share your feedback.

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Review from C G (Relative of Resident) published on 23 January 2026 Submitted via Postal Card
Overall Experience

On the whole the home is very clean and tidy the staff are very good but, some of them need more training in what there do, and more understanding what you say to them.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home

Thank you for taking the time to share your feedback. We're pleased to hear that you find our home clean and our staff caring. We also appreciate your honest comments regarding training and communication. Please be assured that we take this very seriously, and we are committed to providing ongoing...  

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Review from Deborah R (Daughter of Resident) published on 9 January 2026 Submitted via Postal Card
Overall Experience

Highest quality care and service. Thank you so very much for taking care of our wonderful Mum in the last few weeks of her life.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home

Thank you so much for your kind words. It was a privilege to care for your wonderful Mum, and we're deeply honoured to have supported her and your family during such a special and emotional time. Our thoughts are with you all, and we're grateful you trusted us with her care.

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Review from Christopher T (Resident / Service User) published on 30 December 2025 Submitted via Postal Card
Overall Experience

On 1/12/2025 I had two friends visit me, the first thing that they mentioned was the quality and standard of the accommodation. They were very impressed by this. The fact that on arrival they were offered a cup of coffee served to reinforce that impression. The same can be said of my two sons who visit on a very regular basis.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home
We're delighted to hear that your friends were impressed by the quality and standard of the accommodation, and that such a positive impression was made from the moment they arrived. Our team always aims to make visitors feel comfortable and valued.

We're also glad to hear that your sons, who visit...  

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Review from Stacey F (Relative of Resident) published on 8 December 2025 Submitted via Website
Overall Experience

Riverdale hosted a wonderful Christmas event with Reindeers, food, hot drinks, a singer, Santa and all friends and family of residents and workers were welcomed. Thank you for having us, it was a wonderful experience and so lovely to meet everyone. Riverdale really cares for it's residents and workers and provides great facilities.

Reply from Sarah Williams, Marketing Manager at Riverdale Care Home
Thank you so much for your lovely review. We're delighted to hear that you enjoyed our Christmas event! It was a joy to bring everyone together with the reindeers, festive treats, entertainment, and of course Santa.

We're truly grateful for your kind words about our team and the care we provide....  

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Review from D P (Husband of Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience

My wife has now been at the care home for about 6 months and is fully settled in. I was invited to a Country and Western Musical, BBQ and ice cream event at the care home. Really not my scene, however, my wife is very musical. I went and was immediately impressed with the fantastic organisation that had obviously gone into the planning. The music, BBQ and the tattoo painting lady. The star for me was the maintenance man, normally rushing around with a screwdriver in his hand, fully dressed up as Woody from Toy Story. A really memorable day. I wish to thank everyone for the excellent planning for a most enjoyable day.

Reply from Jay Demetrious, Marketing Executive at Riverdale Care Home

Thank you for your lovely review. We are so pleased your wife has settled in and that you both enjoyed the Country and Western BBQ. The team will be delighted to hear your kind words, especially about our very own Woody! We look forward to welcoming you to more events soon.

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Review from Toni R (Resident / Service User) published on 26 August 2025 Submitted via Website
Overall Experience

I would just like to say how very happy we are that my husbands mother is in Riverdale care home Braintree. From the minute you walk through the door you are met with a big smile and a hello. The staff and management are amazing, we are all on first name terms. The activities they have daily are very engaging. My dad is in there at the moment on respite, and he is really enjoying himself. You have plenty of choice when it comes to food. Your family member is looked after to a very high standard. The rooms have en suites, and if you need anything they are happy to oblige. I can not recommend this care home enough. When we took my mother in law for respite in the beginning, because she had just been diagnosed with double dementia we worried that she would be unsettled, but no, within a day or 2 she was ringing us up and saying that she wanted to stay and didn't want to go back home. Highly recommended, could write more but no space.

Reply from Lucy Mcshane, Marketing Assistant at Riverdale Care Home

Thank you so much for your lovely review. We're so happy to hear how well both your mother-in-law and father have settled in and that they're enjoying the care, activities and food. Your kind words about our staff, food, and facilities are very much appreciated, and we'll make sure to share them...  

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Review from Samuel T (Resident / Service User) published on 18 June 2025 Submitted via Postal Card
Overall Experience

I had a very good experience and appreciate the quality service offered to residence and their visitors.

Reply from Jay Demetrious, Marketing Executive at Riverdale Care Home

Thank you for your kind feedback. We're glad you had a positive experience and appreciate your support.

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Review from Dan R (Friend of Resident) published on 18 June 2025 Submitted via Postal Card
Overall Experience

Very clean, comfortable, caring place. Good food.

Reply from Jay Demetrious, Marketing Executive at Riverdale Care Home

Thank you for review. We're happy to hear you had a positive experience.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 26 July 2026

Please call the home directly to find out about bed vacancies.

News (74) & Events (0)

News
  • 15 Jul 2026

    Westgate Healthcare is proud to announce another significant milestone in its commitment to delivering exceptional dementia care. Group Training Manager, Maria, has successfully qualified as a licensed facilitator to deliver...

  • 26 Jun 2026

    Westgate Healthcare was delighted to take part in Care Home Open Week. The organisation welcomed families, friends, professionals and members of the local community into its care homes for a...

  • 12 Jun 2026

    Providing meaningful activities in care homes is an important part of supporting the health, happiness, and wellbeing of our residents. Across our homes, resident cookery clubs have become a much-loved...

Upcoming Events

There are no upcoming events for Riverdale Care Home.

Awards / Recognitions (6)

Accreditations

There are no accreditations posted yet for Riverdale Care Home.

Meet the Team (3)

Judith Boikhutso
Judith BoikhutsoJob Title:Interim Home ManagerJoined: 2026

Judith brings a wealth of experience in nursing and care home leadership, with a strong commitment to delivering high-quality, person-centred care. Throughout her career, she has held a range of senior and interim management positions, successfully supporting services through periods of change and improvement. She has worked closely with regulators, local authorities, and multidisciplinary teams to achieve positive outcomes for residents.

Passionate about enhancing quality and safety, Judith takes a collaborative and supportive approach to leadership, empowering colleagues to deliver the highest standards of care. Her focus is on creating sustainable improvements that enhance the well-being, dignity, and quality of life of residents while providing reassurance and support to their families.

Lynda Inch
Lynda InchJob Title:Customer Relations ManagerJoined: 2019

Lynda has 25 years of experience within the care sector as a previous Home Manager. She is compassionate, and understanding and demonstrates empathy to ensure that she delivers first-class relations to new clients, family and friends ensuring the transition into Riverdale Care Home is a positive and pleasant experience.

Suzanne Gibson
Suzanne GibsonJob Title:AdministratorJoined: 2020

Suzanne has been a valued member of the Riverdale team for over five years and is passionate about providing exceptional support to residents and their families. Her career at Riverdale reflects her dedication and commitment to care, having progressed from Healthcare Assistant to Senior Healthcare Assistant before moving into her current role as Administrator.

Drawing on her hands-on care experience and strong understanding of residents' needs, Suzanne plays an important role in ensuring the smooth day-to-day running of the home. She takes great pride in building positive relationships with residents, relatives, and colleagues, and is committed to making a meaningful difference in the lives of those she supports every day.

Frequently Asked Questions about Riverdale Care Home

What types of Care is Riverdale Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Riverdale Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Riverdale Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Riverdale Care Home to the centre of Braintree?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverdale Care Home to verify any information. View our terms and conditions. Riverdale Care Home has an Enhanced Service -more info.