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- Ascot Grange Care Home - Avery Collection







In a lovely leafy location with extensive landscaped gardens, Ascot offers something for everyone. With private en-suite accommodation coming in various sizes and styles, all complemented by either Assisted Residential Living, Respite, Dementia and Nursing Care.
Ascot is a very comfortable homely environment offering 96 studios or one-bedroom apartment with excellent dining options for residents. Ascot Grange also has a separate industry leading dementia suite in keeping with Stirling University's...
Care Provided by Ascot Grange Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 106 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ascot Grange Care Home - Avery Collection for full pricing details and T&Cs.
Contact Ascot Grange Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Mark Deadman(General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 3
Room Information
- Single Rooms (88)
- Couples/Companion Rooms (9)
- Single Rooms with ensuite Wet Room (55)
Visiting
- Residents able to have visitors regardless of time. There is a private dining room for special occasions or simply for enjoying a Sunday roast with friends and family.
Parking
- Parking for residents and visitors is available on site
Ascot Grange Care Home - Avery Collection Reviews (104)
Ascot Grange Care Home - Avery Collection has a Review Score of 9.6 (9.642) out of 10, based on 17 reviews in the last 2 years.
Over all time Ascot Grange Care Home - Avery Collection has 104 reviews.
Mum has been a resident in Ascot Grange for almost 18 months and it’s been a life changer. When Mum’s mental health deteriorated, and it became obvious she could no longer look after herself in her own home, it was heartbreaking having to make the decision to move her into residential care but boy was it a good decision. Thanks to the patience, understanding and guidance offered by the staff at Ascot Grange Mum settled wonderfully and I can sleep easy knowing she is safe. I have the luxury of living just around the corner so I can, and do, pop in every day but if I go away I can rest assured that she’s being well looked after. The staff are friendly and dedicated and any issues are quickly resolved by the approachable and professional management team.
Thank you so much for your kind words and feedback. I cannot believe it has already been 18 months since Mum moved in! It is great to see Mum fully enjoying the community here at Ascot Grange. The staff are very fond of Mum and enjoy supporting and caring for her. It is always lovely to see you...
My mum has been at Ascot Grange for over 5 years and I cannot recommend it more highly. The care she receives is amazing and the patience and kindness of the staff is endless. There are a multitude of activities and the food is fantastic.
Thank you so much for your kind feedback. I will ensure this is passed onto the teams. Mum has been a large part of our community for many years here at Ascot Grange. The staff love interacting, supporting and caring for her. We appreciate the support you too have given us in ensuring we understand Mum, her life history and her needs. Thank you.
My parents had been residents for eighteen months at Ascot Grange Care Home and I have always given the staff and home glowing reports for their care but following my mother's passing in January, I have been amazed at the outpouring of genuine love and care for my father and to us, as a family. Although part of the larger Avery Group, the manager is very hands-on, runs his own ship. I would recommend Ascot Grange without hesitation.
Thank you very much for your feedback. Your mother and father have always been very popular characters here at Ascot Grange. The team were extremely sad at your mother's passing earlier this year and we are all making sure that your father feels loved, cared for and supported. Thank you for the privilege of letting us care for your parents.
In the four months my mother has been there, seen her moral improve from not being able to have a conversation with my mum, to seeing her as happy as she can be, and have normal conversations with her. I can only put this down to the quality of care she is getting.
Thank you for your feedback: I have shared this with the team. Your mother is relatively new to Ascot Grange and has settled in very well. The team are very fond of her and it is great to see your mother engaging in our community's activities and events. Thank you for providing us with thorough and...
I cannot fault Ascot Grange, the staff and care they give are exceptional. I would not hesitate to recommend it. My Father was so well looked after and enjoyed his time there. If you are looking for a home for your elderly loved one I can heartily recommend it.
Thank you for your feedback. We were privileged to support and care for your Father over the last year. He is missed by all of us. Please do let us know if we can be of any further assistance. Take care.
We are a large family so Mum had a lot of visitors in her time there at different times of day and night and we were always made to feel welcome and the team made time to answer any of our questions. Mum's health and wellbeing greatly improved when she moved in and she really appreciated the quality of the care she received.
When Mum fell ill in December and we agreed on an end-of-life care plan the support we received as a family throughout those difficult weeks was exemplary. The staff were empathetic, professional, caring and considerate and helped make a difficult time better than it would otherwise have been.
Thank you.
Dear reviewer, thank you so much for your generous feedback and comments. As you know, the staff greatly miss Mum and we have fond memories of her time here at Ascot Grange. Please do reach out if you need any support and take care.
I visited (2nd time) friends at Ascot Grange. A wonderful environment; spotlessly clean. All staff are warm, welcoming and professional. We dined in the dining room - excellent. Thank you.
Thank you, for your feedback. Glad you enjoyed your visit and hope to see you at Ascot Grange again soon.
The property quality is excellent. The facilities are excellent and so are the activities for the residents. Food is high quality and most of all the people working there at all levels, they do genuinely care.
It has been our pleasure to get to know you and your family and to look after your wife. Thank you for your kind words, we will share them with the whole team here at Ascot Grange.
I came to Ascot Grange in a very weak state having been diagnosed with Anaemia but with no discernable cause and pulled muscles in my back. I was almost bedridden when I arrived but with care, support and nourishing food I became stronger. Unfortunately, I caught Covid which drained all my strength again. I am now much stronger and my walking has improved with lots of exercises. I was very happy to come to Ascot Grange which is very convenient for my daughter to visit. I would like to thank everyone here, the catering staff, the lovely carers and support staff, the cleaners and laundry staff and all other staff and management for their friendliness and humour who have all been so encouraging.
You are always welcome to pop in for a coffee and a catch-up with our staff and residents.
Very caring and efficient staff very polite and pleasant. The food is good with varied menus. The health care was good and the nurses very understanding. Both my wife and I spent time there and were very impressed. A well-run unit.
Thank you both. We are grateful you chose Ascot Grange for your respite stays and glad you are both back on the golf course!
Lovely gardens, bright and airy rooms and delicious food.
Thank you for your kind words. It was a pleasure to get to know your aunt and yourselves and to look after her even for a short while.
(My only negative is the minimum stay of two weeks, which would deter me from using it at times).
We really did love having your mother stay with us and hope to see her once again in the near future.
Caring and friendly.
All staff are most charming and helpful in all ways.
We already miss your stories! Please come back soon to lead some art classes with our residents.
My dad is being extremely well looked after. The staff are friendly and helpful. A very welcoming care home. Dad's room is cleaned thoroughly every day. And Dad looks clean. I love seeing the activities you all do with the residents.
Thank you for your review, and we are delighted to be looking after Dad and pleased that he has settled in so well and with much ease. Look forward to seeing you on your next visit, and thanks once again for choosing Ascot Grange.
We put my mother in for respite care while we were on holiday. She had a sore on her back about a pea size but when she came home after 4 weeks the sore had become infected and grew 5 times the original size. They lost half of her clothing and had someone else's underwear. She lost 3 stone in weight in 4 weeks. She was due to have a catheter change while in the nursing home but they refused to carry this out and again causing a UTI. We told the home and my mum told them multiple times but was ignored.
Use this so-called nursing home at your own risk. Be warned.
Hi Steven
We are sorry to hear Mum did not have as good a stay here as the last time.As you are aware your feedback is being investigated by our Senior Regional Support Team to understand what happened during this stay and we will be feeding back to you by the end of the week.
The atmosphere there was exceptional, every time I visited he was in the lounge being watched by a carer (probably several carers) at all times.
He got 100% attention. He was helped to drink and accommodated with special cups. As he was a very slow eater he was allowed to sit at the table and finish his meal in his own time.
At no time was I concerned about his welfare. All the carers and there were lots, were lovely, kind and caring to him and to me. The council have moved him and unfortunately, it has not been a good move.
I know he misses everybody at Ascot Grange as I do.
Thank you for your review; it was a hard day for all of us here at Ascot Grange when you both left - it has been a privilege to look after your husband and to welcome you every day.
Need more activities for Devenish as this is vital for stimulation and needs to happen more.
Noting your feedback on activities: we have now recruited a full activities team and look forward to expanding and enhancing our offer in 2023.
I would recommend this care home to friends and family, knowing they would also have a positive experience.
Thank you for taking the time to provide some feedback, Kim. We are really pleased that your mother had a great stay with us - we are always here should she wish to come and stay with us again. I will pass your comments on to all of the team. Take care and please do keep in touch.
A perfect oasis for Mum and Dad following Dad's emergency surgery, which left him debilitated. Dad was back on his feet immediately with the excellent care and support given. Mum and Dad have both come on leaps and bounds, and their staff at Ascot have even been described by them as one of their carnival cruises that they love so well. The food, entertainment and atmosphere are very much like a cruise holiday. As a family, the worry has gone. Thank you, Ascot Grange.
Thank you for your recent review of us here at Ascot Grange. We are delighted that both mum and dad had a very positive experience and enjoyed their stay, it was lovely to have them as residents, and we would, of course, welcome them back here at any time.
Very comfortable surroundings. Plenty of staff to help whenever needed. All good-humoured and willing. Cannot recommend too highly. Food very good.
It was our pleasure to get to know you both and to be able to support you when you needed us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Ascot Grange Care Home - Avery Collection.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Meet the Team (5)

Thank you for taking the time to read our bios. We love to see prospective customers, families and friends, new members of staff and the local community taking an interest in our community.
I am the General Manager for Ascot Grange. My role is to ensure that we deliver what we say we do. I am responsible for overall service delivery to our customers and community, inspiring and leading the onsite team and ensuring high standards of governance and compliance are achieved.
Over the last 20 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.
Over that time, I have been proud to lead and work alongside some amazing team members who have had a genuine passion for care and a true desire to serve. I have learned a great deal from these colleagues along my career journey.
I am very much a people person. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what I can for others. The care sector has afforded me the opportunity to ‘live’ these values in the workplace, for which I am truly grateful.
I was immediately drawn to Ascot Grange because of the culture and principles the organisation aspires to. After visiting the home and meeting some of the residents and staff, I knew that this was where I wanted to work. I subsequently joined the Ascot Grange team in January 2022. I am now passionately working with the community and team here to take the home’s services forward. The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity into the Ascot Grange community.
Please note that my door is always open: do not hesitate to come and talk to me, should you need anything or if I can assist.
Thank you again for your interest in our community.

I am delighted to join the team at Ascot Grange as the Dementia Care Manager working with the Devenish Community and other residents on the dementia pathway. I strongly believe that all residents should be supported in living their life to the full and ensuring all are supported as an individual.
I have spent my career working in care with companies including Somerset Care and more latterly McCarty and Stone as an Area Manager.
When not at work I love to travel. I am from a large family and am lucky to have them close by so we are all able to spend lots of time together.

I have been part of the Ascot Grange team since June 2021. My role involves meeting prospective new residents and their families and supporting them through the often emotional decision of choosing the right home. I feel very privileged to be part of the wonderful team here at Ascot Grange.
When not in the office I love the outdoors and all forms of sport and recreation including running, golf, paddle boarding and skiing.

I started my career in care 25 years ago when I worked as a care assistant in a nursing home. This is where I found my love of caring for our older generation and I was inspired to become a nurse. I have been qualified for 14 years now working in various roles in the NHS, mainly in day surgery and surgical wards; in care homes as a senior nurse and deputy manager.
I began my journey with Ascot Grange as Nurse Care Manager in April 2022. It is a great privilege to be given the opportunity to work with such a wonderful team. It is my passion to make sure all residents at Ascot Grange have the best quality of care.

Having started my journey at Ascot Grange in 2020, I still feel privileged to have been given the opportunity to work in such a wonderful place with caring residents and staff alike. I have seen the home go from strength to strength and with the addition of new heads of department to the team, I am sure the home will continue to grow and increase from the solid foundations being built. I will continue to bring my knowledge from my past experiences and the experiences over the past year and continue to pair it with the vision and values that Ascot Grange and the people, both staff and residents here embody. I am looking forward to meeting you all when our current climate allows. My door will always be open if you want a chat.
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