In a lovely leafy location with extensive landscaped gardens, Ascot offers something for everyone. With private en-suite accommodation coming in various sizes and styles, all complemented by either Assisted Residential Living, Respite, Dementia and Nursing Care.
Ascot is a very comfortable homely environment offering 96 studios or one-bedroom apartment with excellent dining options for residents. Ascot Grange also has a separate industry leading dementia suite in keeping with Stirling University's...
In a lovely leafy location with extensive landscaped gardens, Ascot offers something for everyone. With private en-suite accommodation coming in various sizes and styles, all complemented by either Assisted Residential Living, Respite, Dementia and Nursing Care.
Ascot is a very comfortable homely environment offering 96 studios or one-bedroom apartment with excellent dining options for residents. Ascot Grange also has a separate industry leading dementia suite in keeping with Stirling University's Gold Framework for those living with Dementia.
Ascot happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories together.
The home features two dining rooms and a further private dining room for special occasions. In addition, there is a cinema, hair salon, spa and treatment room as well as an activity and entertainment lounge.
The beautiful, landscaped gardens, which are easily accessible are tended by the award-winning landscape gardener and his team weekly and offer many different areas to sit out and enjoy the weather whilst the hospitality team are on hand to ensure your ongoing comfort and enjoyment.
Ascot Grange is at the very pinnacle of senior care with comfortable surrounds at competitive prices.
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Care Provided by Ascot Grange Care Home - Avery Collection
Primary Care Categories
Older Person Care
Dementia
Physical Disability
Visual / Hearing Impairment
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 106 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Convalescent Care
Accreditations
Adopt A Grandparent
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Ground Floor Accommodation only
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,650
£1,750 - £2,400
Residential Dementia Care
From £1,900
From £2,000
Nursing Care
£1,800 - £1,900
£1,900 - £2,000
Nursing Dementia Care
From £2,050
From £2,150
Contact Ascot Grange Care Home - Avery Collection to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Ascot Grange Care Home - Avery Collection for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Ascot Grange Care Home - Avery CollectionUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)Enjoy a private guided tour of our care community and facilities with a friendly member of our team. We are happy to provide you with any further information or answer any questions about our home and high-quality care services.
Residents able to have visitors regardless of time. There is a private dining room for special occasions or simply for enjoying a Sunday roast with friends and family.
Parking
Parking for residents and visitors is available on site
Ascot Grange Care Home - Avery Collection Reviews (107)
Ascot Grange Care Home - Avery Collection has a Review Score of 9.8 (9.816) out of 10, based on 20 reviews in the last 2 years. Over all time Ascot Grange Care Home - Avery Collection has 107 reviews.
Reviewer Connection to Ascot Grange Care Home - Avery Collection
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Showing 107 reviews matching selected criteria
Review from Kim C (Daughter of Resident) published on 4 October 2022 Submitted via Website•
Overall Experience
My mother came to the home for respite, and the staff couldn't have been more helpful and caring. They made her whole experience of respite very positive; she was delighted with the standard of care she received and enjoyed the food and surroundings.
I would recommend this care home to friends...
My mother came to the home for respite, and the staff couldn't have been more helpful and caring. They made her whole experience of respite very positive; she was delighted with the standard of care she received and enjoyed the food and surroundings.
I would recommend this care home to friends and family, knowing they would also have a positive experience.
↩Reply from Christopher Deadman, General Manager at Ascot Grange Care Home - Avery Collection
Thank you for taking the time to provide some feedback, Kim. We are really pleased that your mother had a great stay with us - we are always here should she wish to come and stay with us again. I will pass your comments on to all of the team. Take care and please do keep in touch.
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Review from Louise O (Daughter of Resident) published on 30 August 2022 Submitted via Postal Review Card•
Overall Experience
A perfect oasis for Mum and Dad following Dad's emergency surgery, which left him debilitated. Dad was back on his feet immediately with the excellent care and support given. Mum and Dad have both come on leaps and bounds, and their staff at Ascot have even been described by them as one of their...
A perfect oasis for Mum and Dad following Dad's emergency surgery, which left him debilitated. Dad was back on his feet immediately with the excellent care and support given. Mum and Dad have both come on leaps and bounds, and their staff at Ascot have even been described by them as one of their carnival cruises that they love so well. The food, entertainment and atmosphere are very much like a cruise holiday. As a family, the worry has gone. Thank you, Ascot Grange.
↩Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you for your recent review of us here at Ascot Grange. We are delighted that both mum and dad had a very positive experience and enjoyed their stay, it was lovely to have them as residents, and we would, of course, welcome them back here at any time.
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Review from Ruth W (Wife of Resident) published on 22 August 2022 Submitted via Postal Review Card•
Overall Experience
Very comfortable surroundings. Plenty of staff to help whenever needed. All good-humoured and willing. Cannot recommend too highly. Food very good.
Very comfortable surroundings. Plenty of staff to help whenever needed. All good-humoured and willing. Cannot recommend too highly. Food very good.
↩Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you for your wonderful review.
It was our pleasure to get to know you both and to be able to support you when you needed us.
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Review from E B (Daughter of Resident) published on 5 August 2022 Submitted via Website•
Overall Experience
At very short notice, Ascot Range accommodated my mother, who had very bad delirium and was wasting away in hospital. The team were supportive not just of Mum but of us, her family. Mum rapidly improved with proper eating and on-site physio and care.
My mother can be incredibly difficult and...
At very short notice, Ascot Range accommodated my mother, who had very bad delirium and was wasting away in hospital. The team were supportive not just of Mum but of us, her family. Mum rapidly improved with proper eating and on-site physio and care. My mother can be incredibly difficult and stubborn - the team were patient and wonderful with her and won her over.
Thank you so much for your care and support and for getting Mum back to a place she has not been in for several years.
↩Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you for your review, and so pleased that your mother is in such a good place now. It is, of course, teamwork, and I shall pass on this feedback to all the staff at Ascot Grange and our physio partners.
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Review from R M (Daughter of Resident) published on 2 August 2022 Submitted via Website•
Overall Experience
Thank you so much to the whole Ascot Grange team for all their support of our mum. We will always appreciate and never forget the kindness and support you have given her. The whole team have been truly amazing and made my sisters and I feel mum was in a safe, secure environment with fantastic care....
Thank you so much to the whole Ascot Grange team for all their support of our mum. We will always appreciate and never forget the kindness and support you have given her. The whole team have been truly amazing and made my sisters and I feel mum was in a safe, secure environment with fantastic care. From the care team to the food, it has all been fantastic.
↩Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you for your feedback and we are so glad that Mum was able to return home and be independent again.
We will ensure your feedback is shared with the whole team!
Kind regards, AG Team
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Review from Saheeda M (Respite Resident) published on 19 July 2022 Submitted via Postal Review Card•
Overall Experience
Two weeks, had a wonderful experience. The first week was a bit odd as I did not ask for anything, but I when saw that if you don't ask, you don't get, but the second week was wonderful. Full of attention in every way. Staff so wonderful, always ready to help. Pleasant to talk to. Wholes service -...
Two weeks, had a wonderful experience. The first week was a bit odd as I did not ask for anything, but I when saw that if you don't ask, you don't get, but the second week was wonderful. Full of attention in every way. Staff so wonderful, always ready to help. Pleasant to talk to. Wholes service - A1. Would recommend it if you can afford it. Good experience. Would come again if I can afford it. Very satisfied. Beautiful decore. Very pleasant.
↩Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you for your review. We are so glad you made a speedy recovery from your operation.
We are delighted that you had a wonderful stay with us and that we were able to work together to ensure your experience was A1.
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Review from Hannah D (Daughter of Resident) published on 5 June 2022 Submitted via Website•
Overall Experience
I had been investigating respite options for my father late last year. When my father was admitted to hospital in early April I went to visit Signature at Ascot Grange (Sunninghill) to see how they could assist him after his discharge for a period of respite. My first impressions were the warm,...
I had been investigating respite options for my father late last year. When my father was admitted to hospital in early April I went to visit Signature at Ascot Grange (Sunninghill) to see how they could assist him after his discharge for a period of respite. My first impressions were the warm, friendly and relaxed welcome a five-star hotel with care where nothing is too much trouble. It wasn't like any other nursing home I had visited. While he was in hospital, he was independently assessed by a member of the nursing team at Ascot Grange to ensure that he would receive the right care and support prior to his admission. My father is currently still enjoying respite six weeks later. All the team are amazing and work together to support him to make his stay as comfortable, fun and safe as possible. He receives visitors every day, and I even brought my dog in with me on Sunday. I can't t thank all the team enough for taking such good care of him. He looks like a different man than he did while in hospital.
↩Reply from Mark Deadman, General Manager at Ascot Grange Care Home - Avery Collection
Thank you for your feedback, Hannah: we have shared this with the Ascot Grange team. We are very pleased that you chose Ascot Grange to support your father. He is a very popular character here, and the team is very fond of him. We look forward to supporting your father for as long as he wishes to stay with us.
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Review from Sally G (Daughter of Resident) published on 18 April 2022 Submitted via Website•
Overall Experience
When Mum's needs exceeded the combined efforts of live-in carers, plus support from my sister and I, we decided a care home environment would be better for everyone. We finally chose Ascot Grange, and Mum moved into the Devenish Unit in November 2021.
From day one, Mum has been happy and relaxed...
When Mum's needs exceeded the combined efforts of live-in carers, plus support from my sister and I, we decided a care home environment would be better for everyone. We finally chose Ascot Grange, and Mum moved into the Devenish Unit in November 2021. From day one, Mum has been happy and relaxed in Ascot Grange, given the environment Mum believes that she is in a hotel! Mum has been very critical of care staff in the past, so we have been delighted that she is full of praise for all the team. My sister and I are also really impressed that team members cannot do enough to make Mum's world a happy, healthy and safe environment - not just the nurses and carers but everyone from the catering, housekeeping and cleaning teams too. There's an extensive range of activities that provide interest and stimulation. There are sometimes communication issues between the family and the team, but Ascot Grange management is committed to resolving these issues.
We are happy we chose the right place for Mum!
↩Reply from Mark Deadman, General Manager at Ascot Grange Care Home - Avery Collection
Dear Sally, thank you for this feedback. We are pleased that your mother is very happy and enjoying life on our Devenish floor, here at Ascot Grange. Our teams do their utmost to really engage with all the residents here, in order to provide a high standard of care and personalised service.
As...
Dear Sally, thank you for this feedback. We are pleased that your mother is very happy and enjoying life on our Devenish floor, here at Ascot Grange. Our teams do their utmost to really engage with all the residents here, in order to provide a high standard of care and personalised service. As you say, we are still smoothing out some of our communication channels, and we are committed to getting these improved.
Thank you again for taking the time to review us, and please do not hesitate to contact any of the team, including me, should you need anything.
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Review from Sue C (Daughter of Resident) published on 24 March 2022 Submitted via Postal Review Card•
Overall Experience
I am the resident's daughter. I visit my mother three, sometimes four times a week. My mother loves the home; she always says how happy she is there and how she loves her room. The carers that she has do vary; some days she is dressed in matching colours and accessories, some days she looks a mess....
I am the resident's daughter. I visit my mother three, sometimes four times a week. My mother loves the home; she always says how happy she is there and how she loves her room. The carers that she has do vary; some days she is dressed in matching colours and accessories, some days she looks a mess. She is always clean. She needs drops in her eyes; unfortunately, some days these are not administered. We are very happy with the home and so is Mum, and that's the most important thing.
↩Reply from Mark Deadman, General Manager at Ascot Grange Care Home - Avery Collection
Dear Sue, thank you for your feedback. We are delighted to have your mother as a guest, here at Ascot Grange I have noted the comments around your mother's appearance and in relation to the eye drops and will explore the matters further with the care team and will come back to you. Thank you again...
Dear Sue, thank you for your feedback. We are delighted to have your mother as a guest, here at Ascot Grange I have noted the comments around your mother's appearance and in relation to the eye drops and will explore the matters further with the care team and will come back to you. Thank you again for your feedback, and please do let either the team or I know if we can be of any further assistance. Many thanks.
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Review from Yvonne M (Friend of Resident) published on 22 March 2022 Submitted via Postal Review Card•
Overall Experience
A very pleasant visit. The reception from everyone was very warm and welcoming. Ascot Grange is a beautiful place and very clean.
A very pleasant visit. The reception from everyone was very warm and welcoming. Ascot Grange is a beautiful place and very clean.
↩Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you very much indeed for taking the time to feedback to us here at Ascot Grange and we are delighted that you have had such a warm welcome and look forward to greeting you once again.
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Review from R H (Friend of Resident) published on 22 March 2022 Submitted via Postal Review Card•
Overall Experience
Very clean, good staff, excellent decor.
Very clean, good staff, excellent decor.
↩Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you for taking the time to review our home and for your positive review. Your feedback will be passed to all our staff as they love to receive such positive reviews.
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Review from S H (Power of Attorney of Resident) published on 3 March 2022 Submitted via Website•
Overall Experience
I had a very rewarding visit. I noticed the quiet, calming atmosphere, the gentle respectful intervention of staff for residents who needed this, and also the fun and joyful interaction with more vocal people.
I was pleased to see the bedroom was carefully organised to make choosing clothes,...
I had a very rewarding visit. I noticed the quiet, calming atmosphere, the gentle respectful intervention of staff for residents who needed this, and also the fun and joyful interaction with more vocal people. I was pleased to see the bedroom was carefully organised to make choosing clothes, jewellery, etc accessible.
We went to the cafe and were able to select cakes and coffee and enjoy this normal experience together.
↩Reply from Mark Deadman, General Manager at Ascot Grange Care Home - Avery Collection
Many thanks for your feedback - it is important that we hear from the people who are a part of our service. Our staff are very passionate about our residents and their families and friends. Your comments provide a wonderful example of how we can actively engage with all to provide a quality,...
Many thanks for your feedback - it is important that we hear from the people who are a part of our service. Our staff are very passionate about our residents and their families and friends. Your comments provide a wonderful example of how we can actively engage with all to provide a quality, caring and enjoyable experience. We have shared your feedback with our teams, and we will continue to take things forward at Ascot Grange. Thank you!
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Review from K W (Husband of Resident) published on 14 December 2021 Submitted via Postal Review Card•
Overall Experience
My wife has been well looked after; all the family think the same. Her overall well-being has improved so much over the last three months, all due to the loving care and medication control. The facilities are excellent.
My wife has been well looked after; all the family think the same. Her overall well-being has improved so much over the last three months, all due to the loving care and medication control. The facilities are excellent.
↩Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you for your review; it is very much appreciated. We do love having your wife here to stay at Ascot Grange and are so glad that she is happy.
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Review from K O (Respite Resident) published on 17 November 2021 Submitted via Postal Review Card•
Overall Experience
I am a 64-year-old management consultant who spent two weeks at Ascot Grange to recover from a total gastrectomy. My key expectation was medical safety and care two weeks post-surgery and hospitalisation.
The team at Ascot Grange exceeded my expectations at all levels ranging from the very...
I am a 64-year-old management consultant who spent two weeks at Ascot Grange to recover from a total gastrectomy. My key expectation was medical safety and care two weeks post-surgery and hospitalisation. The team at Ascot Grange exceeded my expectations at all levels ranging from the very diligent pre-admission assessment through the entire stay and all the support and care that I received from the very professional team. I cannot commend the entire team highly enough on the professional, compassionate, committed and personalised approach. It was also heart-warming to watch how everyone applied situation leadership to individual residents adapting their style and approach to ensure needs were met and that everyone was happy and comfortable regardless of how challenging the situation was. This makes for a very happy, friendly, and people-oriented environment. The quality of the facilities and care is top-notch. I required a special diet, which was not only created for me but presented to a restaurant standard three times a day.
I can confidently recommend all aspects of this very high quality, professional organisation to anyone who is considering becoming a resident or moving a relative in for a short term stay.
↩Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you for your review. It was our pleasure to welcome you here at Ascot Grange, and we are so delighted with how quickly you recovered from your operation.
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Review from Edward C (Grandson of Resident) published on 27 October 2021 Submitted via Postal Review Card•
Overall Experience
Lovely experience throughout the entire time we've been coming here. Incredibly accommodating and understanding to our requests. Wonderful staff and friendly. Welcoming atmosphere.
Lovely experience throughout the entire time we've been coming here. Incredibly accommodating and understanding to our requests. Wonderful staff and friendly. Welcoming atmosphere.
↩Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you so much for your review. We are delighted with your feedback and will ensure these comments are passed on to the whole team. Thank you.
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Review from Raj S (Private Carer of Resident) published on 26 October 2021 Submitted via Website•
Overall Experience
We have been seeing a few residents at Ascot Grange. We are impressed with their staff commitment, care and compassion towards their residents. I would highly recommend this home to my friends and family.
We have been seeing a few residents at Ascot Grange. We are impressed with their staff commitment, care and compassion towards their residents. I would highly recommend this home to my friends and family.
↩Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you for your review. We are so glad that you would recommend us to friends and family.
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Review from Harriet C (Granddaughter of Resident) published on 26 October 2021 Submitted via Postal Review Card•
Overall Experience
Fantastic home - so clean; everyone is so lovely and do such a wonderful job of caring for the residents. Thank you so much!
Fantastic home - so clean; everyone is so lovely and do such a wonderful job of caring for the residents. Thank you so much!
↩Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you so much for taking the time to review your visits to Ascot Grange. We are delighted that all visitors are welcomed back into the home to spend time with loved ones.
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Review from A D (Friend of Resident) published on 13 August 2021 Submitted via Postal Review Card•
Overall Experience
My friend is a resident in the dementia wing. I am always welcomed by her carer, and offered refreshment and given a quiet corner to have a chat with my friend - not always easy as she likes to be up and about to see what is happening elsewhere. I have been pleased with the musical interlude church...
My friend is a resident in the dementia wing. I am always welcomed by her carer, and offered refreshment and given a quiet corner to have a chat with my friend - not always easy as she likes to be up and about to see what is happening elsewhere. I have been pleased with the musical interlude church service and cooking classes, all very much enjoyed by everyone. The communal rooms are open plan and very spacious, with the benefit of a garden room, even on the third floor. I have noticed the residents are given very good attention to their needs at all times. Also, before Covid, they enjoyed coach trips. I have experience of another nursing home, (not Signature) where a friend with only physical disability is living with residents at all stages of disability, including mental, and sadly she has and is going into a decline.
↩Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you for your review it is very much appreciated. Our residents in Dementia Community, Devenish, do enjoy the opportunity to have time together, whether it be mealtimes or leisure and also take time out in their rooms and as you say can find a quiet corner. More recently they are loving...
Thank you for your review it is very much appreciated. Our residents in Dementia Community, Devenish, do enjoy the opportunity to have time together, whether it be mealtimes or leisure and also take time out in their rooms and as you say can find a quiet corner. More recently they are loving trips out once again and sharing the fun with all the residents at Ascot Grange. We look forward to welcoming you once again.
Louise Palmer, Client Liaison Manager, Ascot Grange
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Review from David N (Resident / Service User) published on 28 June 2021 Submitted via Postal Review Card•
Overall Experience
I have been an assisted living resident in this custom-built complex since it was opened in summer 2017. It is designed to accommodate about 96 residents. The top floor is a self-contained secure untie for "dementia care", and the lower three floors are for "assisted living". Carers work a 12-hour...
I have been an assisted living resident in this custom-built complex since it was opened in summer 2017. It is designed to accommodate about 96 residents. The top floor is a self-contained secure untie for "dementia care", and the lower three floors are for "assisted living". Carers work a 12-hour shift, and during the day, there are 5 carers on duty, one of whom is dedicated to delivering mediation, and a registered nurse is on call. There are currently 27 residents in "assisted living", giving a ratio of one carer to six residents.
There is a daily activities programme, including board games, quizzes etc, and films/live television in our own cinema. Minibus trips twice weekly to the local shops, according to demand, to garden centres, museums and stately homes. We also receive visits from professional musicians and vocalists. There is a greenhouse for the use of residents. Additionally, a convenient size lawn, where subject to fine weather both croquet and boules can be enjoyed. Furthermore, with summer upon us, the outdoors barbeques can be put to full use.
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Review from Alison E (Daughter of Resident) published on 23 June 2021 Submitted via Website•
Overall Experience
All the staff are so kind and caring to my Dad, who has been at Ascot Grange for 3-months. The staff try very hard to get Dad integrated and to keep him entertained. There are lots of options for visiting, despite COVID restrictions. The staff listen to concerns, and the rooms and grounds are well...
All the staff are so kind and caring to my Dad, who has been at Ascot Grange for 3-months. The staff try very hard to get Dad integrated and to keep him entertained. There are lots of options for visiting, despite COVID restrictions. The staff listen to concerns, and the rooms and grounds are well kept.
↩Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you for your review, and we are delighted that your Dad is enjoying life at Ascot Grange. It is so important for our residents to enjoy a social time not only at mealtimes but with activities too; we continue to create new and exciting ways for everyone to fulfil their time here.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2021
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (1)
News
20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
Thank you for taking the time to read our bios. We love to see prospective customers, families and friends, new members of staff and the local...
Thank you for taking the time to read our bios. We love to see prospective customers, families and friends, new members of staff and the local community taking an interest in our community.
I am the General Manager for Ascot Grange. My role is to ensure that we deliver what we say we do. I am responsible for overall service delivery to our customers and community, inspiring and leading the onsite team and ensuring high standards of governance and compliance are achieved.
Over the last 20 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.
Over that time, I have been proud to lead and work alongside some amazing team members who have had a genuine passion for care and a true desire to serve. I have learned a great deal from these colleagues along my career journey.
I am very much a people person. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what I can for others. The care sector has afforded me the opportunity to ‘live’ these values in the workplace, for which I am truly grateful.
I was immediately drawn to Ascot Grange because of the culture and principles the organisation aspires to. After visiting the home and meeting some of the residents and staff, I knew that this was where I wanted to work. I subsequently joined the Ascot Grange team in January 2022. I am now passionately working with the community and team here to take the home’s services forward. The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity into the Ascot Grange community.
Please note that my door is always open: do not hesitate to come and talk to me, should you need anything or if I can assist.
Thank you again for your interest in our community.
Gill BonhamJob Title Client Liaison ManagerJoined 2021
I have been part of the Ascot Grange team since June 2021. My role involves meeting prospective new residents and their families and supporting them...
I have been part of the Ascot Grange team since June 2021. My role involves meeting prospective new residents and their families and supporting them through the often emotional decision of choosing the right home. I feel very privileged to be part of the wonderful team here at Ascot Grange.
When not in the office I love the outdoors and all forms of sport and recreation including running, golf, paddle boarding and skiing.
Rhian PrallJob Title Dementia Care ManagerJoined 2022
I am delighted to join the team at Ascot Grange as the Dementia Care Manager working with the Devenish Community and other residents on the dementia...
I am delighted to join the team at Ascot Grange as the Dementia Care Manager working with the Devenish Community and other residents on the dementia pathway. I strongly believe that all residents should be supported in living their life to the full and ensuring all are supported as an individual.
I have spent my career working in care with companies including Somerset Care and more latterly McCarty and Stone as an Area Manager.
When not at work I love to travel. I am from a large family and am lucky to have them close by so we are all able to spend lots of time together.
Greg NovelliJob Title Hospitality ManagerJoined 2020
Having started my journey at Ascot Grange in 2020, I still feel privileged to have been given the opportunity to work in such a wonderful place with...
Having started my journey at Ascot Grange in 2020, I still feel privileged to have been given the opportunity to work in such a wonderful place with caring residents and staff alike. I have seen the home go from strength to strength and with the addition of new heads of department to the team, I am sure the home will continue to grow and increase from the solid foundations being built. I will continue to bring my knowledge from my past experiences and the experiences over the past year and continue to pair it with the vision and values that Ascot Grange and the people, both staff and residents here embody. I am looking forward to meeting you all when our current climate allows. My door will always be open if you want a chat.
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